My family and I were on the Disney Fantasy from January 18-January 25, 2020 2 adults, 2 children. First off our excursion in Cozumel got cancelled with no explanation as to why. Our second port/tender stop of Grand Cayman got cancelled but Royal Caribbean was able to tender their guests ashore. Our 3rd port stop of Falmouth Jamaica got cancelled. Other cruise lines were able to stop as well. We ...
I have never posted before. We just completed our 6th Disney cruise, and our 19th cruise overall.
The Disney Fantasy has experienced consistent "technical" problems since it was damaged during Hurricane Sandy. These problems continue to plague the ship. Again, on the January 18-25 sailing of the Fantasy, technical problems were experienced which significantly impacted the enjoyment of the ...
Disney service always excels. Crew was great despite lots of extra work due to missed ports. Cabin was great, Star Wars Day at Sea was fun for kids and adults. Did our usual port arrival around 11:30am. Line for security was reasonable and no wait for check-in. Waited only about 10 min after check-in for our boarding group to be called. Love that Disney allows you to bring on beer or wine ...
We had three cabins one deck below Concierge level. Four adults, three children under 5. We, the grandparents have done about 30 cruises, never on Disney.
It started off bad with enormous lineups as far as the parking garage as the check in computer system was down for over an hour.
Small room, mattress one of those that when your spouse moved you moved up and down too. Barely queen size ...
We selected this cruise because our first itinerary was a 3-Night Bahamian on the Wonder in February 2018, and that was much too short. This was a longer option, now that we knew we liked cruising, on a ship that was new to us, and nearly everyone I know recommended the Eastern Caribbean over the Western. The Very Merrytime designation was just a bonus. The travelers were myself, 28, and my mom, ...
We chose this cruise because our 3 year old grand-daughter is obsessed with Disney. Our Grand-daughter enjoyed this cruise and overall I thought it was a good solid cruise experience. However, I did not feel it was a good value for the money and overall it was just ok. For what I paid for this cruise, it should have been extraordinary and it just wasn't.
We were on the eight day Halloween ...
We chose the Disney Fantasy due to the fun we had on the ship in 2018 and the fact that it was an 8 night cruise.
First I want to highlight the good.
1. Check in was easy and very efficient and orderly. We had rain in the area when we checked in and Disney really got people thru the lines at security very efficiently.
2. The staff was excellent. Our room host was amazing, as was our ...
Spoiler Alert for Kids and Adults who "Believe" or Want To
About me: 60ish great aunt of these sailing kids, my 11th cruise, first and last on Disney
Who Sailed: Extended family of 8, 6 adults and 2 children, including a 5 year old who turned 6 on the cruise, in 3 balcony cabins booked a year before sailing.
Biggest Disappointments: Guest Services Handling of Gifts and Amenities (NOT our ...
Outstanding Staff: Heru (cabin steward); Kevin (customer service desk); Melvina (cabin steward)
The Great: - received a cabin upgrade; my 8 year old daughter had a fantastic time on the ship
Dining:
- Buffet meals in the morning and at lunch were mostly excellent
- Supper was usually poor: meats were mostly dried out and of poor quality
- when you name a dish a certain name (ie. ...
Planned and looked forward to this once a year itinerary for well over a year, sorry Disney but because of this poorly executed sailing we are trying another cruise line; just cancelled our B2B in 2020 and booked with RC. This 11 day sailing was fraught with sub par entertainment at best, even the Aladdin musical was reportedly an understudy who could not sing! The movies were the same repeated ...