Holland America Nieuw Amsterdam Cruise Reviews

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Member Rating
76% Loved It
Cruise Critic Rating
4.5 Editor's Rating

493 Holland America Nieuw Amsterdam Cruise Reviews

Cruiser rating
Excellent
257
Very Good
109
Average
60
Poor
38
Terrible
17
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Rating Summary
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Value for Money
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bensy99
Member Since 2016
1 review
Sailed four weeks ago
I was going to Yellowknife and wanted a cruise to Alaska after. This cruise was scheduled perfectly so I choosed this cruise. As a first time cruiser, I really do not know which cabin to choose, so I opted for a guarantee cabin. But that ... Read more
2freespirits
Member Since 2009
7 reviews
13 forum posts
5 helpful votes
Sailed September 2016
The lyrics of the classic Queen hit lends themselves to our reviews of bucket list trips, but we’ll need to find another muse soon. This trip was actually our first BOOKING with Holland America Line (HAL) but our second SAILING on ... Read more
sagafemina
Member Since 2012
2 reviews
14 forum posts
4 helpful votes
Chose a rather limited Alaska itinerary in favor of simplicity of travel with eight year old twin grandchildren on their first cruise. Couldn't have been happier with the choice, as we were even able to take public transport to and from ... Read more
kira5
Member Since 2014
2 reviews
10 forum posts
16 helpful votes
We took this cruise 25 years ago (but on the Westerdam) and what we found interesting was that we paid the same dollar amount. This knowledge couldn't help but be a factor. That it could be done at all for the same price seemed ... Read more
Helpful? Thank kira5
Hilo Honey
Member Since 2016
1 review
11 helpful votes
Sailed August 2016
Embarkation: a nightmare with no one giving any direction as to what we were doing and what was supposed to happen next. There was a lot of sitting around and no reason given why. Then, hurry to the next checkpoint. Not great for seniors ... Read more

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Buck-White Boys
Member Since 2012
1 review
106 forum posts
15 helpful votes
This was our 10th cruise, our 5th on Holland America and our 5th to Alaska . . . our 3rd to Alaska on Holland America. We chose this particular cruise primarily because of price and timing, but have wanted to sail on the Nieuw Amsterdam ... Read more
seapals2
Member Since 2012
3 reviews
413 forum posts
3 helpful votes
We opted for the Nieuw Amsterdam mainly because of the itinerary in Alaska. Somewhere we have had on our 'to do' list for some time. The cruise and scenery didn't disappoint however Holland America's ship did! It was our first experience ... Read more
rayjitsu
Member Since 2012
5 reviews
12 helpful votes
Sailed July 2016
This was our 10th cruises to Alaska but 1st with HAL. Balcony room, and accompanying two 83 years adults. What we like: Hard working staffs everywhere, clean ship. Entertainments: Bobby Wilson's Motown evening, Illusionist's ... Read more
JMax513
Member Since 2016
2 reviews
25 helpful votes
I should start by putting my basis for this rating into perspective. Last summer we cruised on the Allure of the Seas (Royal Caribbean) in the Mediterranean. You will not find a more modern ship with more amenities than Allure; however, I ... Read more
TDL1900
Member Since 2016
1 review
17 helpful votes
The staffs are very nice, and that's about it. Overall, I wasn't impressed at all. 1. Their website design is horrendous. A. I had to do multiple separate Google searches to find all the information I need about the same ship(Nieuw ... Read more

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paul.shearman
Member Since 2016
1 review
11 helpful votes
The food and eating areas were clean, efficient and well run. They offered pleasant surroundings with efficient, hard working and friendly staff. We ate in the Lido, the common eating area and we impressed by it - much better than the ... Read more
Superwoman12
Member Since 2016
1 review
9 helpful votes
Sailed June 2016
This was our first cruise, along with two friends who hadn't cruised before either. We were all a little apprehensive, particularly with the idea of being herded on & off ship, into restaurants, etc. But we were very pleasantly ... Read more
explore4ever
Member Since 2010
10 reviews
190 forum posts
45 helpful votes
Back ground: My husband and I are avid cruisers. We have been on many different cruise lines. Although we both have been on Alaska cruise before, this is my husband’s first HAL cruise. It is my 4th on HAL. Alaska is our back ... Read more
Heartgrove
Member Since 2015
2 reviews
246 forum posts
6 helpful votes
Sailed May 2016
After our first HAL cruise last year, we wanted to try the other "larger end" of the spectrum with their ships. Sailing the first season for the Niew Amsterdam in Alaska was exciting. It added to the pleasure as it was new for ... Read more
Gus1930
Member Since 2016
1 review
69 helpful votes
Sailed May 2016
Nieuw Amsterdam, Inside Passage Alaska, May 21-28, 2016 Let me say up front this was one of the most disappointing travel experiences I have ever had – and I have been fortunate enough to travel extensively both professionally ... Read more

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Van2010
Member Since 2016
1 review
35 helpful votes
This was our first cruise and it exceeded our expectations. The cruise departed from our own city, for a good price so we booked it a month prior to the sailing. Our stateroom 5127 had a verandah and we would recommend booking one. We ... Read more
davefromcanmore
Member Since 2011
1 review
4 forum posts
12 helpful votes
Sailed May 2016
As a long time HAL Fan we were looking for a quick respite from our busy life. We were stunned at how far HAL had fallen. Service was slow, error prone and wait times for dining were totally unacceptable. We have invested a lot of time ... Read more
HappyHippies
Member Since 2014
2 reviews
12 helpful votes
Absolutely fantastic!! We love HAL. Everything was exceptional - organized embarkation was very fast, ports of call were great, service was exceptional, all activities and meals were all fantastic, and we can't say enough great things ... Read more
thibodeau
Member Since 2015
1 review
29 helpful votes
Sailed April 2016
I chose this cruise because it was cheap, right time of the year and I wanted to go there. Well you get what you pay for. The staff was there for peddling things not much in the free service department.I got nickled and dimed to death. ... Read more
Banditswife
Member Since 2011
3 reviews
3,052 forum posts
12 helpful votes
Sailed April 2016
We had a wonderful cruise. A Panama Canal transit was on our "bucket" list - we enjoyed every minute of our 19 day cruise. Dining: our booking included dinner in each of the 3 specialty restaurants. Tamarind was our ... Read more

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Julianpppppp
Member Since 2016
1 review
21 helpful votes
Wanted to visit certain Central American countries listed and also travel through the Panama Canal. This cruise seemed to fit the bill. We have travelled extensively around the world but had not used HAL before. Over all, the cruise ... Read more
ian1937
Member Since 2015
1 review
34 forum posts
10 helpful votes
This was a position changing cruise through the Panama Canal. It's very popular with Vancouver residents going both ways. It was our second cruise and we were worried about it's length. It was no problem it became a second home for us. ... Read more
2freespirits
Member Since 2009
7 reviews
13 forum posts
22 helpful votes
We borrowed this line from the classic Queen hit because we have just crossed off another item from our bucket list. We have always wanted to make a complete Transit of the Panama Canal, so when Holland America Line (HAL) contacted us ... Read more
thejulielakes
Member Since 2016
1 review
4 forum posts
20 helpful votes
My husband and I have cruised many many times. We have sailed on Royal Caribbean, Norwegian, Carnival and Holland America. We always considered Holland America to be a notch above the rest in terms of elegance, service and food. Since the ... Read more
Dean from Kent
Member Since 2016
1 review
18 helpful votes
We picked this cruise because of the where was going and Holland's history of great service and great dining. This was my 25th cruise, and it rates as number 25. The dining in the main dining room was terrible. The portions were tiny and ... Read more

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