Princess Grand Princess Cruise Reviews

3.5 / 5.0
1,605 reviews
The Grand Princess moored off of Penneshaw Kangaroo Island
Photo Credit: meredith59
Photo Credit: Nursebec
Photo Credit: Nursebec
Photo Credit: Nursebec
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3.8
Average
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11-20 of 1,605 Princess Grand Princess Cruise Reviews


First Cruise. New experience, better than we had hoped.

Review for a Australia & New Zealand Cruise on Grand Princess

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JVes
First Time Cruiser • Age 50s

ABOUT US Echo and I are brother and sister (I'm the sister), and are close knit. Neither of us had ever sailed before. I often have Youtube videos going to be a kind of background sound, and Tips for Travellers came on. Gary has a pleasant voice to half-listen to. I kept selecting TfT, and Youtube started popping up other cruise Influencers. Because of this I realised that on a cruise ship, ...
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Sail Date: November 2023

Traveled with disabled person


Cabin was perfect!

Review for a Australia & New Zealand Cruise on Grand Princess

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Cruiseloverfromdownunder
10+ Cruises • Age 40s

Loved loved loved this cruise. The weather was perfect. The sea was like glass, with hardly a wave. The ports were perfect. Especially loved the overnight at Cairns. The food was excellent in the dining rooms (the buffet and hamburger house was a bit disappointing this time and sadly Alfredo’s is no longer free). We had a small Norovirus issue which forced the ship to have strict protocols for ...
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Sail Date: October 2023

Cabin Type: Balcony


Doomed Cruise Not so Grand Princess

Review for a Australia & New Zealand Cruise on Grand Princess

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CruiseAustralia
2-5 Cruises • Age 50s

We chose this cruise so that we could travel from Adelaide and to experience the East side of Australia with the highlight being the Great Barrier Reef excursion in Cairns. Our cabin on arrival was very cold and noisy from the air conditioner which had no option to turn off, only adjust the heat. We made the necessary adjustments to the basic control however many hours later it was still very ...
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Sail Date: October 2023

Cabin Type: Balcony


Great service, OK food, limited activities

Review for a Australia & New Zealand Cruise on Grand Princess

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Jaaaney
2-5 Cruises • Age 70s

Balcony room was great, no issues at all. Though we did hear a few stories from other peoples cabins - no air conditioning, no hot water.. Bed was super comfortable, shower was great.. Food in the Horizon Court was always luke warm, and some surprsing omissions like plain biscuits. MDR menu was not vegetarian friendly, very limited options. Service throughout was excellent. Really ...
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Sail Date: October 2023


Appalling service - worst cruise ever

Review for a Australia & New Zealand Cruise on Grand Princess

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Dammedatsea123
2-5 Cruises • Age 50s

Friends anniversary Appalling service, waited 1.5 hrs for every drink and food ordered some were never delivered but charged on app. App medallion did not work. No staff. This is with Princess plus package. The whole ship was a disgrace. Severe toxic fuel smell and sewerage smell down corridors. Paid top money for 2 days - would never travel with this liner. Went to speak with ...
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Sail Date: October 2023

Cabin Type: Balcony


Way better than expected :)

Review for a Transpacific Cruise on Grand Princess

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nzrainbow
10+ Cruises • Age 60s

First cruise post Covid. Normally I cruise regularly on both Holland America and Princess. I deliberately kept my expectations low and given the large numbers of negative comments and complaints I noted prior to departure I wasn't expecting a really great cruise.... I was very pleasantly surprised. Embarkation in Honolulu was the quickest ever.... I arrived at the pier at 11am picked up my ...
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Sail Date: October 2023

Cabin Type: Balcony


Grand Princess, Web site and pre planning an absolute nightmare

Review for a Alaska Cruise on Grand Princess

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Konalizza
6-10 Cruises • Age 60s

Spent far too much time and energy planning this cruise and cruise tour. The web site and app. is not user friendly and response time is hit and miss likely causing us to book our next cruise with another company. Otherwise I would have rated this cruise a solid 4, maybe even 5. However, The logisistics and on board and on land service was excellent at all levels. This was our 2nd Alaska ...
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Sail Date: September 2023

Cabin Type: Mini-Suite with Balcony

Traveled with children


First Alaska cruise 14 days

Review for a Alaska Cruise on Grand Princess

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thistledoo
10+ Cruises • Age 70s

Picked this cruise as a B2B to the Vancouver-Sydney relocation cruise. The weather for 14 days was bleak, but doing a return trip we managed to see everything we wanted, though we missed Hubbard Glacier and the first Ketchikan stop. The internet worked well and we had no problems with the Medallion app. Would have spent more time in the casino except the smoke smell was terrible, seeping out ...
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Sail Date: September 2023


Just OK

Review for a Alaska Cruise on Grand Princess

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donnaptak
10+ Cruises • Age 50s

There's a lot of things that made this entire experience not enjoyable from the beginning. Dealing with customer service is almost nonexistent. They do not reply to emails, when you cancel things on their website there's no way to tell if you're due reimbursement, where it goes, and their methodology for giving onboard credit versus a refund and when they issue is vague at best. We were due ...
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Sail Date: September 2023

Cabin Type: Balcony


My criticisms are mostly to do with all of the hassles prior to the cruise, plus of course the unilateral policy changes after I had already bought my ticket.

Review for a Alaska Cruise on Grand Princess

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Sarah W.
10+ Cruises • Age 60s

I chose this cruise due to what seemed like a great price without the 100% single supplement that Princess usually charges. My cruise was 14 nights in duration, not 7 nights, so leaving Vancouver and returning home at the end. My criticisms are mostly to do with all of the hassles prior to the cruise, plus of course the unilateral policy changes after I had already bought my ticket. It seems as ...
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Sail Date: August 2023

Cabin Type: Interior

Traveled with disabled person


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