My husband purchased this cruise for a Christmas gift . He passed away prior to the cruise. I had the travel agent call to request a different cruise date , Norwegian refused . I requested for his ticket to be refunded, they stated they would minus the fees . However they would charge me extra for a solo passenger. They allowed me to change the name of the ticket ( without a charge) . My friend ...
This all in all was a great cruise. The ship is so nice. I have sailed other ships that are not as nice. Attention to detail was great. Ship pricing and hidden fees were all over the place. That’s kind of a drawback. If you don’t get the drink package it’s very expensive. The table gambling was ok but all of the tables were high priced like 30$ a hand. The food and choices were good not awesome. ...
Me and my boyfriend booked a four night Bahamas cruise on the Epic for our first cruise. We are both college students on spring break in our early 20's, we got the drink package and it was well worth it. The first night we were very impressed, we thought the staff was very friendly and attentive. The first full day we stopped in Nassau and has a great time at Atlantis. The second day we were ...
We chose this cruise along with 12 others to celebrate a 50 year birthday, several had not cruised but, I had. We were supposed to get off at a private island but, we did not - said weather was bad and more coming, nothing but sun that day, the bottom line is they hit a reef and then we were penalized. Spoke with several other people on ship one couple had been several times and have failed to ...
We have never cruised before and this looked and sounded amazing. We flew in the morning of and out the afternoon we got back. Embarkation ad disembarkation went smoothly. Much of this ship has been renovated, some they are working on. Our Balcony stateroom was nice but every single time I went to enjoy our balcony, someone was smoking on another balcony. This was a huge disappointment as I ...
I will start by saying that our cabin steward BJ was amazing! We had a great view from our AFT balcony stateroom. But overall the communication on the ship was poor. Unless they were trying to sell you something. Here is a list of what we did not like.
1. To get a drink in many cases take 45 minutes or more. This was true all over the ship for the entire cruise.
2. Getting to eat dinner ...
We choose this cruise as our family vacation for the year. We enjoy beach type vacations and have enjoyed cruises in the past. We choose the Epic because it looked like it had a lot to offer our whole family. Unfortunately, we could not have been more wrong. The ship was severally under staffed. Everything had massive time consuming lines. For example, the boat offered 3 water slides, ...
HORRIBLE EXPERIENCE! Started off from usually getting a bottle of sparkling wine in the stateroom since I’m a rewards member.. no bottle. When I asked why they said it was too short of cruise for one. Next they had us trapped on the ship the whole time since they claimed at one of two ports the waters were too rough to tender (they were just as calm the day before we were at port) they did nothing ...
My fiancée (well, as of the last night of the cruise) and I were excited to join fifteen (15) friends on this cruise which was arranged primarily for the 40th Bday celebration of one of our friends. The embarkation process seemed smooth, not knowing what to expect as this was my first cruise, but others in our group, previous cruisers, were not as satisfied. The cabin was pretty much what we ...
20-30 minutes for a drink. Never left the ship for their "private island". Called the front desk because there was dry blood on our sheets, we could never get through, it just rang and then a message said everyone was busy, try again later. Eventually had to take sheet from a cart in the hallway. Getting off the ship was horrifying. We needed to be on the 5th floor to get off the ship. We tried ...