Norwegian Epic Cruise Reviews

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Norwegian Epic

Member Rating

65% Loved It

Cruise Critic Rating

4.5 Editor's Rating
2,236 Norwegian Epic Cruise Reviews
Cruiser rating
Excellent
853
Very Good
566
Average
416
Poor
240
Terrible
109
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Family Cruises
Family Cruises
645
Romantic Cruises
Romantic Cruises
199
First-Time Cruisers
First-Time Cruisers
167
Senior Cruises
Senior Cruises
121
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Annie Goes Cruising
Member Since 2016
1 review
Sailed four weeks ago
We choose a guarantee balcony for a change and was given cabin 11001. What a mistake. The balcony is Hull from railing down. Balcony deck is always flooded because it faces front somewhat. It also gets all the wind and noise when the ... Read more
mikea2017
Member Since 2016
1 review
Sailed four weeks ago
Very disorganized for embarkation, all new staff. We prepaid for soda package for kids and when we arrived was told not on reservation, presented receipt but that didn't matter had to pay again. Staff was rude and arrogant, elevators out ... Read more
nmehta823
Member Since 2016
1 review
Overall the cruise was great, compared to others we found more activities and lots more to do mostly in the evenings. The evening shows like newlywed not so newlywed, the perfect couple, celebrity dance off, cirque de soliel, burn the ... Read more
jjfanoele
Member Since 2015
2 reviews
19 forum posts
1 helpful vote
Sailed four weeks ago
This was our second cruise, both Norwegian. My family reserved a balcony stateroom for myself, DH, DD (11) and DS (7). Embarkation out of Port Canaveral was very easy, arrived a little after 11, on the boat by 1230, sitting in Taste with ... Read more
DH88
Member Since 2006
1 review
162 forum posts
Sailed four weeks ago
NCL EPIC WESTERN CARIBBEAN 11/19-26/16 THANKSGIVING CRUISE We have been on many cruises across different lines. This was our first Norwegian. We enjoyed Epic. This was our first mega ship. We had a hull balcony cabin on the ninth ... Read more
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cdynok
Member Since 2016
1 review
1 helpful vote
Sailed four weeks ago
Embarkation for a wheel chaired person was a joke. There were none at the curb, and an elevator ride and a long walk to the check in area was the only way to begin the journey. With an excuse that they were "short of wheel chairs that ... Read more
bilparker
Member Since 2016
1 review
Sailed four weeks ago
We had wanted to cruise on the NCL Epic since it's launch and were disappointed when we discovered it had gone to Europe. Imagine our pleasant surprise to see it was back in the US for Caribbean stops! However, our overall experience was ... Read more
gators66
Member Since 2016
1 review
Having been on the Norwegian Star last year, we were pretty excited to sail on the Epic. The travel agent on board told us so many wonderful things about this ship so we were pumped. We invited family and friends totaling nearly 50 people ... Read more
CoffeeDog
Member Since 2014
1 review
51 forum posts
1 helpful vote
Sailed four weeks ago
We chose this particular itinerary because we wanted a Thanksgiving cruise that visited ports we'd not visited. Being Latitude Silver, having cruised with NCL before, was a nice bonus as we felt our prior experience was good (not ... Read more
Sysdeath
Member Since 2009
1 review
24 forum posts
3 helpful votes
Sailed four weeks ago
This was our third trip on the NCL Epic. Plus, we owned a travel agency that specialized in cruising. My review is based on our past experince on this ship and others. Pros: 1. Common areas were clean 2. Paid restaurants had ... Read more
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tropicalscuba
Member Since 2016
1 review
1 helpful vote
Sailed four weeks ago
About 50 members of my running group and my best friend chose to go on this cruise. Overall, I had a good time, but it was largely in spite of the service on the Epic. I suspect that they have built a ship that simply holds too many ... Read more
Ittybitty2014
Member Since 2014
1 review
4 helpful votes
Sailed four weeks ago
My family and I along with several friends sailed the Epic last week. We went out of Port Canaveral. This was the second cruise from this port. Embarkation: We read the reviews from the previous week and discovered that it was a ... Read more
NicevilleCruisers
Member Since 2016
1 review
4 helpful votes
Sailed four weeks ago
We spent the Thanksgiving week on the Norwegian Epic from Port Canaveral to Cozumel, Grand Cayman, Ocho Rios and Great Stirrup Cay. We read the reviews and we knew what we were getting, so we were prepared for challenges. Also, this ... Read more
flaguy321
Member Since 2016
1 review
9 helpful votes
Sailed four weeks ago
I am a platinum member of NCL having sailed with them about 10 times. I took a ten year break and went on mainly Royal Caribbean and Princess. I decided to try NCL again because of their offer. Never again will I sail with NCL. They ... Read more
Royal Palm Ave
Member Since 2016
1 review
Sailed November 2016
This was our 10th cruise, 7th on Norwegian. Boarding was a nightmare. The staff were new and we're not prepared to check in people in a timely manner. The ship was not at all impressive. Bigger is definitely not better. Very few shops ... Read more
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pamyday
Member Since 2016
1 review
Went to the Eastern Caribbean. Epic was a very large ship with over 4000 guests. For the most part we did enjoy ourselves, but no thanks to the help . The shows were very good. Most bartenders were top notch. The pub service was ... Read more
ManofTravels
Member Since 2015
3 reviews
123 forum posts
Sailed November 2016
We are NCL cruisers but have only been on smaller ships. This was our first time to cruise on a massive ship so were excited by the anticipation of it. We cruised a B2B from Barcelona to Port Canaveral, then remained on board for the next ... Read more
Ceric20
Member Since 2016
1 review
2 helpful votes
Sailed November 2016
Having been on 3 other cruises with NCL i wanted to give the Epic a shot when i seen it was coming back to the USA. We booked while we were still on the Escape for our annual November cruise. There was 6 of us who all booked and went on ... Read more
barmongar
Member Since 2016
1 review
Sailed November 2016
The Norwegian Epic should be decommissioned and used as scrap metal, or recommissioned as a prison ship. The staff/crew should be retrained and taught what it means to be helpful, informative, courteous and professional. The designer of ... Read more
burwells
Member Since 2016
1 review
6 helpful votes
Sailed November 2016
We have cruised with Norwegian before (on the Getaway, Dawn, Pride of America) and never had a problem. We've been on over 30 cruises total. But this was the worst cruise we've ever taken. It started with an over 1 1/2 hour delay getting ... Read more
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tew3622
Member Since 2016
1 review
2 helpful votes
Long wait to board. Took 5 hours from arrival to ability to get in cabin. Restaurant staff surly and totally oblivious to what customer's ordered. I know this was the first time out of this port, but no excuse. Just terrible planning for ... Read more
Popeye3161
Member Since 2016
1 review
1 helpful vote
Sailed November 2016
EMBARKATION PROCESS – it was to say the least, confused. This I suspect a result of the quantity of passengers over what the local NCL embarkation staff had experienced in the past at this port when the NCL Spirit was docked here. ... Read more
floridamoeman
Member Since 2014
1 review
19 forum posts
1 helpful vote
We are platinum latitude members and NCL shareholders so in the past NCL is our cruise choice. The cabin set up with the sink in the bedroom area is a little quirky but not a problem. Storage in the room was adequate. There are many ... Read more
Donniluv
Member Since 2015
2 reviews
10 forum posts
1 helpful vote
Sailed November 2016
Repairs on dock 10 were not finished so we boarded on dock one which in not capable of handling 4100 cruisers well. Three hours of boarding gets stale. First reservation for dinner at Manhattan was a bust. Place was already packed with ... Read more
marpauly
Member Since 2009
1 review
33 forum posts
1 helpful vote
Sailed November 2016
Worst embarkation of our 18 cruises for sure..We embarked after 3hoopm with thousands of others out of port Canaveral..We were so late to embark that we had to assist at the muster drill at 1hoopm the day after with hundreds of others.. ... Read more
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