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Norwegian Jade Cruise Reviews

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Norwegian Jade
Norwegian Jade
Member Reviews
73% Loved It
Cruise Critic Review
4.0 Editor's Rating
The 93,500-ton, 2,402-passenger Norwegian Jade, which is based in Europe year-round, epitomizes NCL's "freestyle" mantra. For the most part, the goal is to create an onboard ambience that abandons ...
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Departure Dates:
2016
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07
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07
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MAY
14
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14
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21
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1,006 Norwegian Jade Cruise Reviews

Cruiser rating
Excellent
439
Very Good
280
Average
138
Poor
76
Terrible
50
See reviews for
Family Cruises
Family Cruises
228
First-Time Cruisers
First-Time Cruisers
95
Romantic Cruises
Romantic Cruises
67
Senior Cruises
Senior Cruises
57
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
sfinge5
Member Since 2009
1 review
7 forum posts
7 helpful votes
Sailed February 2016
The Good: - Philly Joel :) and his social director really staff helped make this a lot of fun for us. Lester is a very funny guy!! Try to get involved and dance at the nighttime parties if that's your thing, you'll have a blast. - ... Read more
ggc7071
Member Since 2009
1 review
12 forum posts
7 helpful votes
My family group of 4 (2 cabins, two teenagers) had a great time. The food was delicious, the staff and entertainment was terrific. Our cabin steward was great and we nominated him for the "Vacation Hero" award. This gives them ... Read more
hotwired99
Member Since 2016
1 review
0 forum posts
9 helpful votes
We’ve always had “side” facing suites or rooms. This time we had a penthouse suite #10166 on the rear of the Norwegian Jade and it was amazing. Because of it’s position, there is only the sound of the retreating ... Read more
sunrize
Member Since 2014
1 review
36 forum posts
5 helpful votes
Sailed February 2016
We had a WONDERFUL time on the NCL Jade! It's a beautiful ship & has very nice, helpful & hardworking crew. We always saw someone or the other cleaning around the ship. The service was great!! The staff was always willing to help ... Read more
Peachy175
Member Since 2016
1 review
0 forum posts
3 helpful votes
Sailed February 2016
The jade is a beautiful ship. Sailing out of Houston was different. The port is about an hour from the airport so take into account a $100 taxi drive when planning. Getting out into the gulf was wavy, but interesting. Food was amazing. ... Read more

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TexasLadyBug
Member Since 2005
1 review
146 forum posts
4 helpful votes
Sailed February 2016
Overall we were impressed and happy. Service was fantastic. All the people were so gracious and pleasant. Getting off the boat in Cozumel was a cluster. We waited in line for a while after walking all the way from the elevator, down ... Read more
Gibby55
Member Since 2007
1 review
105 forum posts
3 helpful votes
Sailed February 2016
We have cruised quite a bit (50+) and last sailed Norwegian about 9 years ago. We did not like the service or food on that cruise, so we did not go back. Our kids & grandkids cruised with us on this ship (Feb.6-13) and they liked the ... Read more
LuciC
Member Since 2016
1 review
4 forum posts
2 helpful votes
Sailed February 2016
Hi, My DH and I were on the Norwegian Jade from 2/6-13th. This was our second cruise with our first being about 3-4 years ago on the NCL Pride of America to visit the Hawaiian islands. I was a bit nervous about cruising as I get ... Read more
Helpful? Thank LuciC
SunTrackerNV
Member Since 2016
1 review
0 forum posts
1 helpful vote
Flew into Hobby 1 night early and stayed at Best Western Plus Seabrook Suites. They are close to Bayport Cruise Terminal and offer free shuttle to ship. We were in a hurry to meet up with someone so we used Uber and it was less than $10. ... Read more
Namaste3
Member Since 2012
3 reviews
2 forum posts
7 helpful votes
Sailed February 2016
I will start by indicating that this is our 6th cruise, we are in our 50's, and have sailed on RCCL, Celebrity, Carnival and now Norwegian. I titled the review "would not recommend" for several reasons; specifically, the ... Read more

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bayhawk
Member Since 2016
1 review
0 forum posts
4 helpful votes
Sailed February 2016
This was our 12th cruise but first on Norwegian and I cannot say how disappointed we were with the overall experience. Our largest complaint was with the lackluster service provided by the staff. I have never been on a cruise ship where ... Read more
bgauger
Member Since 2015
1 review
32 forum posts
1 helpful vote
Hello, I am on the Norwegian Jade this week, February 6 through February 13, 2016. I am living in the Haven, Garden Villa 14500, for my birthday. It is such a wonderful experience. We have 3 cabins in our villa, 2 balconies, a hot tub, ... Read more
Mac4YYZ
Member Since 2013
7 reviews
115 forum posts
1 helpful vote
I was on the Jade the first week of the new year and then back again in early February. Knowing the ship with all the nooks, crannies and foibles helped. Embark - We made our own way to the port this time around and were on board around ... Read more
pooh/tigger
Member Since 2009
1 review
157 forum posts
6 helpful votes
Sailed January 2016
Stayed at Doubletree IAH before cruise. Don't recommend. Took a car service, Abdel, and he had rates lower than the rest by 20 to 30% and his service was second to none. We were VIPs so embarkation may have been easier for us but we ... Read more
Sambluejay
Member Since 2016
1 review
0 forum posts
2 helpful votes
Very poor experience. Customer relations was terrible. Generally, crew was not friendly. Food was a big disappointment being vegetarians. NCL offered no help in despite having booked in advance with our request. Had to eat in the ... Read more

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toleha2222@yahoo.com
Member Since 2016
1 review
0 forum posts
1 helpful vote
Sailed January 2016
We went to specialty dining only. First three evenings dinner was cold. Great wine menu but only a few wines served by glass. Suite was good in regards to size and cleanliness. Balcony was dirty most of the time despite getting it cleaned ... Read more
hulagirl1951
Member Since 2013
1 review
1 forum post
0 helpful votes
Sailed January 2016
Our group of 2 couples enjoyed our cruise and especially our ports of call. We had booked our own private shore excursions ( honestly for half the ship's prices) and we're delighted with our tour guides and the whole experience. We ... Read more
trekincouple
Member Since 2009
1 review
53 forum posts
1 helpful vote
After about 14 cruises, this may be one of the best Norwegian Cruises I've ever been on. Stayed overnight pre and post cruise at Springhill Suites near Hobby airport for free using points (used their shuttle to dinner and to purchase a ... Read more
grenouille106
Member Since 2016
1 review
0 forum posts
0 helpful votes
Sailed January 2016
I had read many negative reviews of this itinerary and was worried about my booking. I found that it was a very good cruise and that it was great value for the money. I wouldn’t call it luxurious, but it was more than adequate. We ... Read more
tr4a
Member Since 2016
1 review
0 forum posts
4 helpful votes
Boy, people will complain about anything, won't they? Though we usually cruise on Princess, we chose Norwegian because it fit our schedule better this year. Despite what some of the reviews say, the Jade is a beautiful, clean ship with ... Read more
Helpful? Thank tr4a

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shortcut69
Member Since 2013
1 review
0 forum posts
0 helpful votes
Sailed January 2016
Because of the Canadian dollar right now we a kind of budget trip. Stayed one day in Houston pre trip and one post to see space centre. The Jade was great service & food,we did not do the special dining, but found the Alizar, ... Read more
dbits
Member Since 2010
4 reviews
49 forum posts
2 helpful votes
Sailed January 2016
First time cruising with Norwegian; leery of all the negative reviews. After a few months the crew and staff seem to have found their routine. Found it to be in between Holland America and Carnival in terms of clientele, food, and ... Read more
Helpful? Thank dbits
K11TEXAS
Member Since 2015
2 reviews
97 forum posts
1 helpful vote
This was our second NCL cruise and we had a good time aboard the Jade, but it was not as friendly as the Jewel. The best feature was taking advantage of the ultimate beverage package. Of course, you must pay TABC until you are in open ... Read more
dm 4523
Member Since 2016
1 review
0 forum posts
1 helpful vote
We signed up for both the Specialty Dining and free Ultimated Beverage package. Our first experience, which ended up being a sign of what was to come was at the Blue Lagoon while waiting for the cruise to start. Our order was late but ... Read more
Shaned122
Member Since 2016
1 review
21 forum posts
6 helpful votes
Sailed January 2016
Let me first say I am not a bot or employee of the cruise. I sell cars in Abilene, Tx. I usually don't write reviews but this cruise had so many negative reviews I just felt compelled to after my experience. We are 2 young couples (between ... Read more

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