Norwegian Jade Cruise Reviews

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Norwegian Jade

Member Rating

72% Loved It

Cruise Critic Rating

4.0 Editor's Rating
1,252 Norwegian Jade Cruise Reviews
Cruiser rating
Excellent
521
Very Good
354
Average
189
Poor
100
Terrible
66
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Family Cruises
Family Cruises
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First-Time Cruisers
First-Time Cruisers
95
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Romantic Cruises
92
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Senior Cruises
74
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
LarBear
Member Since 2013
5 reviews
8 forum posts
3 helpful votes
We've cruised out of Tampa several times, and we really enjoy the port. Easy to get where you need to go, fast boarding (both Norwegian and Carnival, the other line we've cruised Tampa with). Jade is a very nice smaller ship. We prefer ... Read more
Koohimame
Member Since 2016
1 review
2 helpful votes
Norwegian Jade proved to be just the right ship for us. Not so large that you get lost in the crowds but lLarge enough to offer excellent enertianment & activities, lots of dining choices (both complimentary and special reservations) ... Read more
agroom
Member Since 2009
1 review
44 forum posts
2 helpful votes
We originally had this cruise booked to depart from Houston, but after Norwegian pulled out we were left with having to change our plans. Unfortunately Norwegian didn't offer us anything for the inconvenience, but that is how it goes ... Read more
ptheberge
Member Since 2015
1 review
2 forum posts
1 helpful vote
Sailed January 2017
I love NCL ships! This was my 22nd cruise with them and I was not disapointed!! Went to all the specialty dining venues. All excellent!! Ship staff were all great. New island Harvest Caye was very beautiful. It's a must see in my ... Read more
CroozerLoozer
Member Since 2017
1 review
2 helpful votes
Embarkation: Arrived around 11:20am and were on ship by noon. As painless as it gets. Ship: We like this size of ship. Not too big, not too small. Always things to do but you don't get lost in a maze. Staff: Almost everyone was ... Read more
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liz like
Member Since 2011
1 review
448 forum posts
6 helpful votes
Sailed January 2017
Ship will be going in to dry dock soon. Pool closed 4 days out of 7. Needs repairs..new furniture, carpets. Cabin Stewart was great. Staff in Grand Pacific need to retrain in service.The bar staff were very good. Would have liked to stay ... Read more
traelee01
Member Since 2016
2 reviews
10 forum posts
4 helpful votes
I really try not to be negative when on vacation, since there's no point to getting caught up in frustrations, but this NCL cruise was not up to par. The highlights were the buffet, the crew service, and comfortable rooms/beds. This ... Read more
Mquigg31
Member Since 2017
1 review
6 helpful votes
As someone who has gone on multiple cruises on different cruise lines, I was excited about trying Norwegian for the first time and excited to go to Key West and Cozumel. I should have done more homework on the boat we would be on. ... Read more
jene1108
Member Since 2014
1 review
38 forum posts
2 helpful votes
Although the ship was clean, it was a disappointing trip. The food was dried out and tasteless. Several of the staff members were very rude. Lauro, my Room Stewart was great. Dr. Laura in the spa was also great. She was kind, professional, ... Read more
Falnangelz
Member Since 2013
1 review
13 forum posts
15 helpful votes
Sailed January 2017
Gosh, where do we begin? This cruise was selected for friends and family, a party of 10 (5 cabins), as a post holiday season celebration. Many of us are seasoned travelers, including cruisers, and everyone one of us was extremely ... Read more
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bayleereann
Member Since 2017
1 review
6 helpful votes
This boat is supposable getting renovated and it needs it. We were delayed due to fog for about 6 hours so we didn't get to go to key west. We went to Cozumel for 2 days on our 5 day cruise. They were tearing down the slide and shut ... Read more
Floridalynn
Member Since 2017
1 review
8 helpful votes
Positive: Hospitality, Drink and Dining Room/Food Staff fabulous. Very hard working and friendly. Negative: 1. Chose a 5 Day Cruise out of Tampa Port. Unable to leave port at scheduled time due to fog (not Norwegian's fault---). ... Read more
tajones44
Member Since 2009
1 review
3 forum posts
3 helpful votes
PARKING - Parked off site with Parkologists (The Parking Doctors), which is located approx 1/3 mile from the ship. We arrived at 1:00pm or so at the parking lot and they advised that around 1-1:30pm is the best time to come to avoid ... Read more
mdricks
Member Since 2013
1 review
5 forum posts
5 helpful votes
This was my seventh cruise, second with Norwegian as we did the epic last year in Rome. this cruise included myself, my wife and my two teenage sons. My boys came on a 3rd and 4th person free deal so we were 4 in the cabin this was a ... Read more
mchess1
Member Since 2017
1 review
4 helpful votes
Sailed December 2016
3rd holiday cruise and 1st time on NCL. Not impressed! After booking, we were moved from agent to agent and never really received a solid answer on anything. Upon booking we asked about watching college bowl games since there was not a ... Read more
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jk158
Member Since 2017
1 review
1 helpful vote
We chose this cruise with family and friends to escape the cold of the midWest and be someplace warm and fun over New Years. The boarding process was the only real negative experience. Even though the ship only hold 2400 passengers, we ... Read more
Helpful? Thank jk158
GGBOXERS
Member Since 2009
1 review
178 forum posts
8 helpful votes
Sailed December 2016
When I learned I would be taking a Christmas/New Year cruise with my daughter, I was both excited and a bit apprehensive. The holidays on a cruise and with a cruise line I was not familiar with had me wondering what I had gotten myself ... Read more
Notnewtoit
Member Since 2017
1 review
8 forum posts
A few observations for future cruisers on this itinerary/ship/line, just back from 8 days on Jade. 1. Harvest Caye; there is much garbage written about this. Guys... it's IN Belize... but it's not 'Belize', it's a private island - think ... Read more
MICKY196
Member Since 2016
1 review
6 helpful votes
Sailed December 2016
Norwegian Jade is such a beautiful ship and is impeccably maintained. We had read on other reviews that the ship was old and outdated. Do not believe those other reviews. Our Mini Suite was very nice and roomy with a very large balcony ... Read more
swopie72
Member Since 2013
1 review
3 forum posts
4 helpful votes
Sailed December 2016
Our group consisted of myself, my husband, our 3 children and my 82 yr mother. We had a wonderful time on a wonderful ship with a wonderful staff. I know some folks like to ding the Jade for being worn-out, etc, but we didn't see that at ... Read more
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bb656
Member Since 2016
1 review
Sailed December 2016
Our second voyage on the Jade- some things are still great including the service, and the UBP. We like the full promenade deck, reasonably priced balcony rooms, functional cabin layout and bathroom and the consistent food. Having been on ... Read more
Helpful? Thank bb656
kavanaugh77
Member Since 2006
3 reviews
207 forum posts
1 helpful vote
I have to say i truly loved the jade. I sailed on the ncl jade december 11th thru the 18th, with ports of calls of cozumel, costa maya, roatan and harvest cay the new ncl island pot of call. Embarkation was a breeze, one of the easiest. ... Read more
FCruzer
Member Since 2017
1 review
2 helpful votes
The wife and 12 yr old son wanted to do something different this year. We have cruised 3 other times (royal Caribbean, carnival, Holland america), so we thought why not try a Holiday cruise. NCL had a good special going on for this ... Read more
lindsz9393
Member Since 2016
1 review
2 helpful votes
Sailed December 2016
We booked this cruise with our friends (6 of us) because they were offering the free drink package for the first two guests in the cabin. It left out of Tampa which the town was beautiful but the cruise terminal was terrible! The check in ... Read more
coachjohnp
Member Since 2015
1 review
23 forum posts
Sailed December 2016
Flew into Tampa the day before. Stayed at TownPlace Suites Westshore that offered free airport shuttle. Used Uber to get to get to port. Embarkation was a little confusing, especially in finding the right spot to drop our bags off. Process ... Read more
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