Norwegian Jade Cruise Reviews

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Norwegian Jade

Member Rating

72% Loved It

Cruise Critic Rating

4.0 Editor's Rating
1,222 Norwegian Jade Cruise Reviews
Cruiser rating
Excellent
506
Very Good
341
Average
180
Poor
92
Terrible
59
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Family Cruises
Family Cruises
286
First-Time Cruisers
First-Time Cruisers
95
Romantic Cruises
Romantic Cruises
87
Senior Cruises
Senior Cruises
67
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Mquigg31
Member Since 2017
1 review
As someone who has gone on multiple cruises on different cruise lines, I was excited about trying Norwegian for the first time and excited to go to Key West and Cozumel. I should have done more homework on the boat we would be on. ... Read more
jene1108
Member Since 2014
1 review
2 forum posts
Sailed three weeks ago
Although the ship was clean, it was a disappointing trip. The food was dried out and tasteless. Several of the staff members were very rude. Lauro, my Room Stewart was great. Dr. Laura in the spa was also great. She was kind, professional, ... Read more
Falnangelz
Member Since 2013
1 review
13 forum posts
7 helpful votes
Sailed three weeks ago
Gosh, where do we begin? This cruise was selected for friends and family, a party of 10 (5 cabins), as a post holiday season celebration. Many of us are seasoned travelers, including cruisers, and everyone one of us was extremely ... Read more
bayleereann
Member Since 2017
1 review
1 helpful vote
Sailed three weeks ago
This boat is supposable getting renovated and it needs it. We were delayed due to fog for about 6 hours so we didn't get to go to key west. We went to Cozumel for 2 days on our 5 day cruise. They were tearing down the slide and shut ... Read more
Floridalynn
Member Since 2017
1 review
2 helpful votes
Positive: Hospitality, Drink and Dining Room/Food Staff fabulous. Very hard working and friendly. Negative: 1. Chose a 5 Day Cruise out of Tampa Port. Unable to leave port at scheduled time due to fog (not Norwegian's fault---). ... Read more
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tajones44
Member Since 2009
1 review
3 forum posts
1 helpful vote
PARKING - Parked off site with Parkologists (The Parking Doctors), which is located approx 1/3 mile from the ship. We arrived at 1:00pm or so at the parking lot and they advised that around 1-1:30pm is the best time to come to avoid ... Read more
mdricks
Member Since 2013
1 review
4 forum posts
4 helpful votes
This was my seventh cruise, second with Norwegian as we did the epic last year in Rome. this cruise included myself, my wife and my two teenage sons. My boys came on a 3rd and 4th person free deal so we were 4 in the cabin this was a ... Read more
mchess1
Member Since 2017
1 review
2 helpful votes
Sailed four weeks ago
3rd holiday cruise and 1st time on NCL. Not impressed! After booking, we were moved from agent to agent and never really received a solid answer on anything. Upon booking we asked about watching college bowl games since there was not a ... Read more
jk158
Member Since 2017
1 review
We chose this cruise with family and friends to escape the cold of the midWest and be someplace warm and fun over New Years. The boarding process was the only real negative experience. Even though the ship only hold 2400 passengers, we ... Read more
Helpful? Thank jk158
GGBOXERS
Member Since 2009
1 review
178 forum posts
3 helpful votes
Sailed four weeks ago
When I learned I would be taking a Christmas/New Year cruise with my daughter, I was both excited and a bit apprehensive. The holidays on a cruise and with a cruise line I was not familiar with had me wondering what I had gotten myself ... Read more
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Notnewtoit
Member Since 2017
1 review
8 forum posts
A few observations for future cruisers on this itinerary/ship/line, just back from 8 days on Jade. 1. Harvest Caye; there is much garbage written about this. Guys... it's IN Belize... but it's not 'Belize', it's a private island - think ... Read more
MICKY196
Member Since 2016
1 review
4 helpful votes
Sailed December 2016
Norwegian Jade is such a beautiful ship and is impeccably maintained. We had read on other reviews that the ship was old and outdated. Do not believe those other reviews. Our Mini Suite was very nice and roomy with a very large balcony ... Read more
swopie72
Member Since 2013
1 review
3 forum posts
4 helpful votes
Sailed December 2016
Our group consisted of myself, my husband, our 3 children and my 82 yr mother. We had a wonderful time on a wonderful ship with a wonderful staff. I know some folks like to ding the Jade for being worn-out, etc, but we didn't see that at ... Read more
bb656
Member Since 2016
1 review
Sailed December 2016
Our second voyage on the Jade- some things are still great including the service, and the UBP. We like the full promenade deck, reasonably priced balcony rooms, functional cabin layout and bathroom and the consistent food. Having been on ... Read more
Helpful? Thank bb656
kavanaugh77
Member Since 2006
3 reviews
202 forum posts
1 helpful vote
I have to say i truly loved the jade. I sailed on the ncl jade december 11th thru the 18th, with ports of calls of cozumel, costa maya, roatan and harvest cay the new ncl island pot of call. Embarkation was a breeze, one of the easiest. ... Read more
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FCruzer
Member Since 2017
1 review
1 helpful vote
The wife and 12 yr old son wanted to do something different this year. We have cruised 3 other times (royal Caribbean, carnival, Holland america), so we thought why not try a Holiday cruise. NCL had a good special going on for this ... Read more
lindsz9393
Member Since 2016
1 review
2 helpful votes
Sailed December 2016
We booked this cruise with our friends (6 of us) because they were offering the free drink package for the first two guests in the cabin. It left out of Tampa which the town was beautiful but the cruise terminal was terrible! The check in ... Read more
coachjohnp
Member Since 2015
1 review
21 forum posts
Sailed December 2016
Flew into Tampa the day before. Stayed at TownPlace Suites Westshore that offered free airport shuttle. Used Uber to get to get to port. Embarkation was a little confusing, especially in finding the right spot to drop our bags off. Process ... Read more
mariedwest
Member Since 2011
1 review
3 forum posts
Sailed December 2016
I have been to the Eastern Caribbean multiple times so wanted to travel to Mexico and Central America. I am a history major so was very interested in seeing the Mayan ruins. I took a flight from RI to Tampa, landed and took a taxi from ... Read more
rooski729
Member Since 2016
1 review
2 forum posts
1 helpful vote
This was our first time with NCL. Overall, we were very impressed with the line and the cruise as a whole. We did the UBP and the UDP, and I am glad that we did. The drink package was nice to have for the duration of the cruise. It was ... Read more
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ew101
Member Since 2003
4 reviews
86 forum posts
Sailed December 2016
There is on old expression about making the railroads run on time. This is the case with the Jade this trip as well as our last a few years back. It is a beautiful ship, with a real promenade deck that goes all the way around. It has ... Read more
Helpful? Thank ew101
Relaxcanadagirl12
Member Since 2016
1 review
1 helpful vote
Enjoyed the fantastic Haven suite 14012. Our butler, Walter was amazing! So helpful and professional. It was wonderful to come back to the room and see his smiling face; as if you were coming home. Benjamin, our cabin attendant was also ... Read more
Natfan
Member Since 2011
3 reviews
13 helpful votes
Sailed December 2016
My wife and I just returned from probably the best cruise I have taken out of 24 total. There were many reasons and I will address all of them. First, It amazes me all the passengers who have to complain about everything or something. The ... Read more
davebelden
Member Since 2016
1 review
1 helpful vote
Sailed December 2016
The Jade was an exceptional cruise with a nice ship and crew. The boat itself could use an update in the next few years but everything was very clean and there were no signs of wear. The cabin was an ocean-view with a porthole (nothing ... Read more
cdevelis
Member Since 2016
1 review
1 helpful vote
Sailed December 2016
Have had consistently good experiences with Norwegian and loved this unusual itinerary. There were four ladies in our balcony cabin and it worked okay with two single beds, one pull-out couch, and a bunk that dropped down from the ceiling ... Read more
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