We live in Edinburgh, the sailing was from Rosyth, and the itinerary was very interesting. The check in went slowly but smoothly, parking procedure very good. The gangway was very steep, very narrow and entirely stepped, with wide flat areas on either side. Many passengers were elderly, using sticks for support, and found it very difficult. These people make up a large part of Fred Olsen Cruises ...
Always wanted to see the Fjords and this ship seemed like a good size to experience this .We has a good midship cabin near to lifts etc . the dining onboard we could not fault exceptional . The shows were all very good the service of bar staff and restaurant staff again excellent . The only complaint we had that our drinks package which we paid for did not include Sherry yet its cheaper to buy ...
Very dated ship. Mainly elderly passengers. Nothing on during the day except bridge bingo and handicrafts. More like a floating care home. Tour operator extremely unhelpful.. Don't book flam railway through olsen it's a lot cheaper to do yourself and there were plenty of seats. Guest service manager very helpful as had to move cabins as extremely noisy. Noticed a lot of cutbacks. Eg no conditioner ...
Been with Fred before and loved the friendliness of the staff, the food, the service and the Balmoral is not too massive and plenty of room to sit and relax. The excursions were very disappointing. This is not a cruise for wheel chair users. Malmo had many cobbled streets which make it very hard for the pusher and very uncomfortable for the sitter. It was a bank holiday so 90% of the shops were ...
I consider the price we paid for the itinerary, distance travelled, entertainment, drinks package and cabin comfort (superior interior) was far too much. The A/C in the cabin was rubbish we had the setting off the scale and still found it stuffy and through the night it seemed to go off altogether, maybe to save money- so very poor sleep quality. Obviously we reported this and it was supposedly ...
We chose this cruise, our first with 'Fred', entirely on price as ridiculously cheap at £45 per night.pp. We have visited all the destinations before which made it quite relaxing.
For the price you really can't complain about anything. The staff are fantastic to a tee. Ever single one we met was polite,courteous, smiley and friendly.
The food is superb, as good as any we have been on ...
Previous wonderful experience with Fred Olsen over the past fifteen years. Sadly, will go with them no more unless they get back to their previous excellence. It appears that the ' Bean Counters ' have taken charge. Cruise prices have rocketed by up to 70% ( beware ' Anchor Fares ' you will be second class guests even having to pay a large sum for a couple of clicks on a computer to change your ...
We chose this cruise for the chance to see LA and San Francisco. what did we see . More sea than expected.
All went well until we exited the Panama canal then an argument with a fishing net ( we lost) reduced our speed to 8 knots and our itinerary was lost as well , missed ports, reduced time in port and more tendering . LA no chance ,San Francisco 3 days down to 1and a half , We went to El ...
We usually travel with P&O during the January - March period to escape the British winter but they had nothing new this year so we thought a return to Fred Olsen with a different itinerary would be different.
We travelled on Balmoral 10 years ago and she has been sympathetically updated since and is very well maintained. The problem we had last time still exists unfortunately - she is just not ...
Not many people post about Fred Olsen, maybe because so many passengers are returning guests, on this cruise over half those on board had silver Oceans club membership or above, so Fred must be doing something right. We were on our fifth cruise and third with Olsen, also our second on the Balmoral The itinerary to the Canaries was similar to our previous time but we did not mind because we like ...