Costa Serena Cruise Reviews

Having read the 2 previous reviews, I find it hard to believe that we were on the same ship. I too have been on dozens of cruises with Cunard, P &O, royal carribean ets and having read some previous reviews! I booked this cruise with some trepidation. I took the view that given the price paid, I was not going to get 5 star service. How wrong I was! Embarkation was fine. having arrived in dubai ...

Embarkation went very smoothly with no queue. Our outside cabin was a good size. We had a table for two this time at dinner which was much better than having to sit with 4 strangers like we did last time. Would much rather have the choice of freestyle dining in the buffet restaurant which served good food. Hate having to eat at a certain time. The staff at dinner were very attentive. Not so at ...

It has been a rather disappointing experience. This was our second cruise, the first one being a 7 day trip in the Mediterranean with Royal Carribbean on a smaller ship (Legend of the Seas). Costa Serena did not deliver what we were expecting, in a nutshell: - Overall service was horrible. Everyone from the reception desk to the restaurant maitre were completely uninterested with their guests ...

This was our first ever cruise and hence our first review on this site. A couple of earlier reviews of this ship on this website were very helpful for us so thank you for taking the trouble - they really helped us prepare and set expectations. We chose this particular cruise as a 'floating hotel' to see the fascinating places it stops at (Dubai / Muscat / Khasab / Abu Dhabi) rather than for a ...

We had a great time - much better than expected. We had a balcony cabin this time which we loved. Bigger than many other ships. Similar formula to most other cruises except for no casual evening buffet. We had opted for late sitting so didn't really notice it. We also arrived from an overnight flight and just changed at the airport and got a taxi to port and dropped our bags off then taxi into ...

My overall impression of Costa Cruises is one of obtaining clients with attractive advertised prices for their cruises but falling short of the quality and service of cruise lines like Holland America, Cunard & Norwegian. None are perfect but Costa appears to recoup the majority of its profits by charging for additional items that are included by competitor companies. The ship and our stateroom ...

easy going,slick and fun. check in and check out easiest every been on any cruise. Mix of clientele from all different countries ( so no british sunbed wars like on P and O or drunks ) all inclusive was the better option as was expensive. First day on ship let them down as buffet tea on deck hot dogs and beefburgers not great but redeemed themselves post this. You can stay on ship till your ...

We have just returned from a lovely holiday on the Costa Serena visiting, Dubai, Muscat, Khasab and Abu Dhabi. We have travelled on Costa before so were prepared for the typical Italian style. Checking in could have been an issue if you just had just flew in early in the morning as access to cabins was not until the evening. We were staying in Dubai before so arrived about 5pm which was perfect ...

This was our first cruise. I booked this cruise as a Christmas present for my wife via a local travel agent. I originally booked a Junior Suite, but the we got upgraded to an Owner Suite. We flew Palanga Lithuania to Copenhagen, wondered around in the cold and had a good meal before catching the SAS overnight to Dubai. SAS, even in economy provide much more leg room than Airbaltic, the only other ...

A pretty looking ship standing so serenely in Dubai. The cruise ticket stated embarkation would commence at 8pm but I arrived much earlier and check-in and boarding actually started at 3pm. I do have to say one big downside was not being able to access your cabin until 8pm which was really hard as many passengers had travelled on overnight flights from Europe and all over the ship you could hear ...