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Norwegian Gem Cruise Reviews

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Norwegian Gem
Member Reviews
70% Loved It
Cruise Critic Review
4.5 Editor's Rating
Editor's Note: As of January 2016, the Nickelodeon program will no longer be offered on Norwegian Gem. Norwegian takes a one-ship-fits-all approach to cruising with Gem, where rock climbing meets shuffleboard ...
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Departure Dates:
2016
JUL
30
SAT
AUG
06
SAT
AUG
13
SAT
AUG
20
SAT
AUG
27
SAT
AUG
27
SAT
SEP
03
SAT
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1,451 Norwegian Gem Cruise Reviews

Cruiser rating
Excellent
628
Very Good
356
Average
229
Poor
122
Terrible
75
See reviews for
Family Cruises
Family Cruises
398
Romantic Cruises
Romantic Cruises
114
First-Time Cruisers
First-Time Cruisers
109
Senior Cruises
Senior Cruises
53
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service

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MotorcitymanDetroit
Member Since 2016
1 review
0 forum posts
10 helpful votes
Sailed March 2016
As the leader (financer) of a family of 7, we had four 5 star votes and three 4 star votes for the cruise. Obviously we all thoroughly enjoyed the cruise. Embarkation was delayed until 2:30 pm because of the well-documented issue on the ... Read more
skipperanne
Member Since 2014
2 reviews
153 forum posts
5 helpful votes
Sailed March 2016
Norwegian Gem March 12-22,1016. The cruise was way over crowded. We were told that there were 3,000 passengers on the ship, and 1/3 of them were teens. If you look up the stats on the Gem it claims it's capacity is 2400. It ... Read more
kfarle
Member Since 2015
1 review
2 forum posts
4 helpful votes
Sailed March 2016
Embarkation was slow (there was an outbreak on the prior sailing so we had to wait as the ship was sanitized) This could not be helped and we were glad that the crew were thorough. The outbreak is evidence of why it is SO IMPORTANT to let ... Read more
TheBearAK
Member Since 2016
1 review
2 forum posts
3 helpful votes
Sailed March 2016
Terminal - Because of a illness on the previous cruise, the ship had to be “sanitized” before we could board. This is a good thing, however, their version of sanitize and mine are two different things evidently. Anyway, the ... Read more
vonseggern
Member Since 2016
1 review
0 forum posts
5 helpful votes
Sailed March 2016
Our boarding was delayed for several hours because the previous cruise had exceeded the number of sick on board allowed by regulations. Staff disinfected and cleaned while we were crammed into the boarding area until it reached maximum ... Read more

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donnalynn279
Member Since 2015
1 review
1 forum post
28 helpful votes
I read a lot of these reviews before my trip, and I was overwhelmed with negativity, so I wanted to post an honest review about my experience on the Gem. I'm not a super experienced cruiser, but I have been on Carnival and Royal Caribbean ... Read more
deacon16
Member Since 2016
2 reviews
0 forum posts
9 helpful votes
Sailed March 2016
Been on over 80 cruises, 10 with NCL. Was the worse cruise of any we have taken. If this had been our first, we would never sail again! Second day at sea, the virus broke out, meaning the ship had not been properly cleaned. The follow-up ... Read more
ian-from-kent
Member Since 2016
1 review
0 forum posts
3 helpful votes
On Saturday, 12th March, my wife and I set sail on our first (and probably last) cruise with Norweigan Cruise Line departing New York for the Caribbean. Regretably, this cruise in no way lived up to ‘the best cruise vacation ... Read more
deacon16
Member Since 2016
2 reviews
0 forum posts
4 helpful votes
Sailed March 2016
Have cruised over 80 times, at least 10 on NCL, in the Platinum level, been on the Gem 3 times. Never had a problem with NCL before, but they now have changed "CUSTOMER SERVICE into CUSTOMER DISSERVICE"! I was on hold on the ... Read more
jennyct10
Member Since 2014
2 reviews
21 forum posts
0 helpful votes
Lately, we prefer paying for the Haven 2 bedroom, especially because we have 3 teens and we dislike fighting for deck chairs (the Haven has its own deck and pool). Plus we don't have to deal with the crazy overstuffed hot tubs. For ... Read more

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fairygirl1
Member Since 2012
1 review
137 forum posts
4 helpful votes
Sailed March 2016
Sailed on the Gem for 2nd time, ( our 4th w/Ncl) 1st back on gem since drydock. It is beautiful! We loved it before, but this is a great redo. Our balcony cabin was upgraded to suite 2 weeks prior, not a lot of difference other ... Read more
Rsack111@aol.com
Member Since 2011
1 review
15 forum posts
2 helpful votes
First & most positive I'll say we have never had a bad cruise. My daughter at the age of 30 had gotten a very bad stomach disease & became handicapped she was a productive CNA lost over 100 pounds and is now confined mainly too a ... Read more
Paddy41
Member Since 2010
9 reviews
997 forum posts
2 helpful votes
First getting to the ship. We drove from our home in Ontario to Albany where we stayed overnight and then boarded the Yankee Trails Bus to NYC. This was most definitely the best spent money at $90pp round trip with delivery right to the ... Read more
ign3ous
Member Since 2016
1 review
0 forum posts
8 helpful votes
ONLY WRITING THIS BECAUSE NCL ASKED FOR MY FEEDBACK; But left me with only 1000 characters to respond. GUESS I'LL START WITH THE GOOD STUFF: PARTY: Myself, wife, 18m daughter, & 2 parents (adjoining room) Booking: ... Read more
boxershorts
Member Since 2010
1 review
1 forum post
2 helpful votes
The Purple DIamond suite was magnificent. Our stateroom attendant, Joy was the utmost. She was efficient, helpful, kind, considerate and personable. Our buter was trying too hard and so he was annoying. The Hotel Director, Sonja was ... Read more

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Clay Girl
Member Since 2013
1 review
76 forum posts
4 helpful votes
Sailed March 2016
We sailed March 12-22 on The Gem. NCL does a good job of making a cruising holiday affordable and fun for families. We sailed have sailed on The Gem in 2014 as well. We returned this year hoping for a good vacation, and overall it was: ... Read more
jtown74
Member Since 2014
3 reviews
0 forum posts
17 helpful votes
Sailed 3/12-22 out of Manhattan. Our 4th NCL cruise. Embarkation: Very easy. TIP: once on board head to O'Sheehan's instead of the buffet. Much calmer since many, many people head to the buffet. Sail away: Spinnaker's is the place to ... Read more
Emnt99
Member Since 2016
1 review
6 forum posts
7 helpful votes
Sailed March 2016
the Norovirus outbreak came from a few nuts who used their water bottles to dip in the Fountain of Youth (unsanitized water fountain) in Ponce, drank pigeon tainted water, and got norovirus. It spreads when YOU don't wash your hands. and ... Read more
GRAHAM20
Member Since 2014
3 reviews
32 forum posts
5 helpful votes
I was a solo cruiser, this was my first time on the Gem. Had been on the Jewel and it was basically the same ship. Nice room had a obstructed view it was a little weird two oval windows, but no big deal. I took the ten day cruise ... Read more
cfowle2
Member Since 2016
1 review
0 forum posts
12 helpful votes
Sailed March 2016
My husband, 2 daughters and I recently returned home from a 10 day cruise on the Norwegian Gem. The cruise left New York on March 12. Good stuff first: Embarkation- The embarkation process went fine. It was organized and the ... Read more

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Hersheymom
Member Since 2016
1 review
2 forum posts
2 helpful votes
Sailed March 2016
Recently returned from another cruise on the Gem. We stayed on the 14th floor where we had access to The Haven. The Haven is wonderful, however we had a few rooms occupied by children under 12 and they took over the pool and Jacuzzi area ... Read more
harold369
Member Since 2010
5 reviews
161 forum posts
3 helpful votes
Sailed March 2016
This was my 30th cruise-17th with NCL and 4th on the GEM. We are in H3- HAVEN suites and on embarkation we are escourted early onto the ship. As suite guests, we will go to Cagney for lunch. Our escourt lost us getting onto ... Read more
majoranna
Member Since 2016
1 review
55 forum posts
2 helpful votes
Sailed March 2016
Two things marred this cruise for us - Neither of which were NCL's fault. The fact we caught a cold/flu virus - outward plane journey Heathrow to New York - that manifested itself on day 8 of the cruise, and the Norovirus that reared it's ... Read more
wildbill426
Member Since 2015
2 reviews
9 forum posts
7 helpful votes
Sailed March 2016
My second cruise with NCL. The first was on the Epic so the boat was a slight letdown, but it was very nice. Some areas, like the Grand Pacific dining room, were exceptional. I liked the layout of the boat. In short, the food/dining ... Read more
Mcgeebee
Member Since 2016
1 review
0 forum posts
12 helpful votes
Recently out of the dry dock, the Gem is in near perfect condition save for traces of body rust poking through the murals on deck 7. The 10 day cruise is a bit long with 3 days at sea southward and 2 northward. The dining and beverage ... Read more

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