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Norwegian Gem Cruise Reviews

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Norwegian Gem
Member Reviews
70% Loved It
Cruise Critic Review
4.5 Editor's Rating
Editor's Note: As of January 2016, the Nickelodeon program will no longer be offered on Norwegian Gem. Norwegian takes a one-ship-fits-all approach to cruising with Gem, where rock climbing meets ...
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Departure Dates:
2016
MAY
07
SAT
MAY
14
SAT
MAY
21
SAT
MAY
21
SAT
MAY
29
SUN
MAY
29
SUN
JUN
04
SAT
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1,402 Norwegian Gem Cruise Reviews

Cruiser rating
Excellent
616
Very Good
343
Average
221
Poor
115
Terrible
69
See reviews for
Family Cruises
Family Cruises
375
Romantic Cruises
Romantic Cruises
110
First-Time Cruisers
First-Time Cruisers
108
Senior Cruises
Senior Cruises
51
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
MiddSport1966
Member Since 2011
3 reviews
0 forum posts
4 helpful votes
This was my second cruise in three months and my first in December was on the Jade the sister ship to the Gem. Positives included Lily my room steward and the drink package. Suggestion if you would like good service. Tip a little bit. ... Read more
mistyw
Member Since 2001
1 review
104 forum posts
1 helpful vote
Sailed February 2016
Pros: All in all It was a fabulous cruise with a fabulous staff, accommodations, activities and dining. From embarkation to debarkation I enjoyed my cruise oh the Gem. My balcony room 11038 was clean, comfortable and included a ... Read more
Fuggedaboutit
Member Since 2015
2 reviews
27 forum posts
4 helpful votes
Sailed February 2016
The ship returned a couple of hours late due to weather so we didn't get onto the ship until 1pm. Compared to the Breakaway, this is a smaller ship and to get places, seemed like a maze. We didn't leave NY till early evening, pitch black ... Read more
Cruising Greek
Member Since 2006
2 reviews
405 forum posts
3 helpful votes
Sailed February 2016
This was our first cruise with Norwegian and were pleasantly surprised. Our group consisted of my Wife and I, along with our 2 children and my mother and father. It was February school vacation and was the perfect chance to get out of the ... Read more
PaulB
Member Since 2005
3 reviews
20 forum posts
5 helpful votes
All in all a good time. Came in the night before and dropped our car off at PARK RIGHT which is a well secured covered lot just four blocks away on 43rd street. We paid the $30 to have the car brought to us at the ship which was ... Read more
Helpful? Thank PaulB

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francoeur
Member Since 2016
1 review
0 forum posts
3 helpful votes
Sailed February 2016
This was our first time with NCL Customer service was excellent. Staff polite and helpful. Everything was so clean and kept clean. Cannot fault the ship on service or cleaniness. Which is extremely important. Loved the food. There ... Read more
dancinduo
Member Since 2006
1 review
16 forum posts
7 helpful votes
We have cruised nearly 20 times with NCL in the last 10 years. The GEM was one of our favorite ships. The experience is not the same, which I believe has to do with the new leadership at NCL, resulting in fewer staff members and change in ... Read more
Kissena
Member Since 2013
1 review
19 forum posts
1 helpful vote
Sailed February 2016
This was our 5th cruise on the Gem. We are from NYC, so the Gem RT New York is very convenient. We enjoy getting away from NYC winter and going to the Caribbean. The Gem was refurbished in Oct-Nov 2015, the colors are now more neutral, ... Read more
Momofpuppy
Member Since 2013
1 review
41 forum posts
1 helpful vote
We are a retired couple in our 60s. Traveled from Boston to NY on Amtrak the day before the cruise. We stayed at Doubletree Suites in Times Square and highly recommend this hotel for its proximity to the cruise terminal. We could see the ... Read more
Javaluver
Member Since 2015
1 review
23 forum posts
0 helpful votes
Sailed February 2016
This was our 6th cruise, did Carnival and Disney. We left from NY on a 10 day. Embarkation was fine but once on the boat, there was no one to tell us where to go or what to do. We walked around for 40 minutes, lost. They should've had ... Read more

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jrrunderhill
Member Since 2016
1 review
0 forum posts
3 helpful votes
Sailed February 2016
From the beginning I had a feeling that this cruise was not going to be any better than a previous NCL experience. We paid for VIP status and when going aboard NCL shore people shoved us into the VERY long "latitudes members" ... Read more
George95
Member Since 2016
1 review
0 forum posts
0 helpful votes
Sailed January 2016
My wife and I flew to New York on 22nd Jan to depart on Norwegian Gem the next day for my first ever cruise. After standing in a long line for a very long time we finally stepped onto he vessel and being very thirsty ordered a latte and ... Read more
GGHope
Member Since 2015
2 reviews
2 forum posts
0 helpful votes
Sailed January 2016
This was our (my husband and myself) 4th cruise with NCL and we choose our cruises according to the itinerary...also leaving from NYC helps as we live on Long Island. On this cruise the ports of call were St. Juan, St. Thomas, St. Maarten ... Read more
mcuskley
Member Since 2016
1 review
0 forum posts
0 helpful votes
After 25+ years in the airline industry my husband and I took our first ever cruise on NCL's Star and hav been hooked ever since. Our Jan 22, 2016 sailing was our 9th cruise. We love the ambience of the jewel and star class ships, the ... Read more
skfmsw
Member Since 2009
2 reviews
44 forum posts
0 helpful votes
We started out sailing into a blizzard, high waves and high winds made for a pretty bumpy ride. Luckily, no one in our little party got sick. But we were stuck inside for two days, and I found the public areas of the ship to be seriously ... Read more

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TOrjg
Member Since 2016
1 review
0 forum posts
1 helpful vote
Sailed January 2016
We sailed on the Norwegian Gem out of NYC on January 22, 2016 for 10 days to the Eastern Caribbean. This was our second NCL cruise, our previous cruise was on the Dawn out of Boston to Bermuda. Overall we had a good time on the boat but as ... Read more
Helpful? Thank TOrjg
larnie
Member Since 2011
1 review
449 forum posts
0 helpful votes
We had a fabulous time on this cruise because we were .... on a cruise. I mean how can you not enjoy yourself? However there were a few issues that were a little disappointing. We found arrival at the port, dropping off bags, security ... Read more
WishIwerethere
Member Since 2007
4 reviews
234 forum posts
1 helpful vote
Sailed January 2016
Flew to NY from Florida - I know it sounds crazy- but friends wanted us to join them. Spent the night in Mahwah, and arrived at pier about 10:00 am. Lines were not bad. We were toward the front. This was our first NCL cruise, not our ... Read more
anley
Member Since 2005
1 review
292 forum posts
1 helpful vote
Sailed January 2016
We are Platinum cruisers on NCL -- have traveled ( separately)with both family and friends, beginning approximately ten years ago on varied NCL ships. This was our fourth time on The Gem. This time we traveled with our ... Read more
Helpful? Thank anley
mariejo2016
Member Since 2016
1 review
0 forum posts
1 helpful vote
We were very happy to book a cruise with Norwegian sailing out of New York city down to the warmer weather in Caribbean. Fortunately we manged to missed most of the big storm that came in but the first few days on board were very rocky. ... Read more

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tiredlady
Member Since 2014
2 reviews
24 forum posts
0 helpful votes
First, we started at the beginning of a huge storm, which was no fault of NCL. Seasick despite meds - also not NCL's fault. The cruise critic meet and greet was the best ever! The grab bag was fun. But, as seasoned NCL cruisers, the ... Read more
Rcma1970
Member Since 2016
1 review
0 forum posts
1 helpful vote
Sailed January 2016
This was my husband and my first cruise. We have been skeptic to take a cruise for years. Our friends convinced us to go with them so we decided to go. We took a limo from NJ into port. It was hassle free, relaxing and enjoyable. We ... Read more
Harvey130284
Member Since 2016
1 review
21 forum posts
1 helpful vote
To start with, myself and my husband rated our cruise as 3 out of 5. We started our holiday with a flight to New York. We pre-booked a taxi with a child car seat via JFK Taxi Service but was left very unimpressed. When we arrived I had ... Read more
pard76
Member Since 2008
8 reviews
3 forum posts
1 helpful vote
Sailed 1/22/16 thru 2/1/16. Was car serviced from central nj to the nyc port, and quickly passed through security and check-in..we arrived fairly early(11:15am) and the ship did not start accepting passengers until 12:15PM..This ... Read more
Lumee23
Member Since 2013
1 review
55 forum posts
0 helpful votes
Sailed January 2016
Background: We traveled with a large group of extended family for our wedding on St. Thomas. Our immediate group included two adults a 4 year old and a 1.5 year old. We took King Limo from the Philadelphia area into Manhattan without ... Read more

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