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Norwegian Gem Cruise Reviews

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Norwegian Gem
Member Reviews
70% Loved It
Cruise Critic Review
4.5 Editor's Rating
Editor's Note: As of January 2016, the Nickelodeon program will no longer be offered on Norwegian Gem. Norwegian takes a one-ship-fits-all approach to cruising with Gem, where rock climbing meets ...
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Departure Dates:
2016
MAY
29
SUN
MAY
29
SUN
JUN
04
SAT
JUN
04
SAT
JUN
12
SUN
JUN
12
SUN
JUN
18
SAT
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1,415 Norwegian Gem Cruise Reviews

Cruiser rating
Excellent
619
Very Good
346
Average
223
Poor
115
Terrible
71
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Family Cruises
Family Cruises
377
Romantic Cruises
Romantic Cruises
112
First-Time Cruisers
First-Time Cruisers
108
Senior Cruises
Senior Cruises
51
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
deacon16
Member Since 2016
2 reviews
0 forum posts
2 helpful votes
Sailed March 2016
Have cruised over 80 times, at least 10 on NCL, in the Platinum level, been on the Gem 3 times. Never had a problem with NCL before, but they now have changed "CUSTOMER SERVICE into CUSTOMER DISSERVICE"! I was on hold on the ... Read more
jennyct10
Member Since 2014
2 reviews
19 forum posts
0 helpful votes
Lately, we prefer paying for the Haven 2 bedroom, especially because we have 3 teens and we dislike fighting for deck chairs (the Haven has its own deck and pool). Plus we don't have to deal with the crazy overstuffed hot tubs. For ... Read more
fairygirl1
Member Since 2012
1 review
134 forum posts
4 helpful votes
Sailed March 2016
Sailed on the Gem for 2nd time, ( our 4th w/Ncl) 1st back on gem since drydock. It is beautiful! We loved it before, but this is a great redo. Our balcony cabin was upgraded to suite 2 weeks prior, not a lot of difference other ... Read more
Rsack111@aol.com
Member Since 2011
1 review
15 forum posts
0 helpful votes
First & most positive I'll say we have never had a bad cruise. My daughter at the age of 30 had gotten a very bad stomach disease & became handicapped she was a productive CNA lost over 100 pounds and is now confined mainly too a ... Read more
Paddy41
Member Since 2010
9 reviews
964 forum posts
1 helpful vote
First getting to the ship. We drove from our home in Ontario to Albany where we stayed overnight and then boarded the Yankee Trails Bus to NYC. This was most definitely the best spent money at $90pp round trip with delivery right to the ... Read more

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ign3ous
Member Since 2016
1 review
0 forum posts
5 helpful votes
ONLY WRITING THIS BECAUSE NCL ASKED FOR MY FEEDBACK; But left me with only 1000 characters to respond. GUESS I'LL START WITH THE GOOD STUFF: PARTY: Myself, wife, 18m daughter, & 2 parents (adjoining room) Booking: ... Read more
boxershorts
Member Since 2010
1 review
1 forum post
2 helpful votes
The Purple DIamond suite was magnificent. Our stateroom attendant, Joy was the utmost. She was efficient, helpful, kind, considerate and personable. Our buter was trying too hard and so he was annoying. The Hotel Director, Sonja was ... Read more
Clay Girl
Member Since 2013
1 review
76 forum posts
4 helpful votes
Sailed March 2016
We sailed March 12-22 on The Gem. NCL does a good job of making a cruising holiday affordable and fun for families. We sailed have sailed on The Gem in 2014 as well. We returned this year hoping for a good vacation, and overall it was: ... Read more
jtown74
Member Since 2014
3 reviews
0 forum posts
16 helpful votes
Sailed 3/12-22 out of Manhattan. Our 4th NCL cruise. Embarkation: Very easy. TIP: once on board head to O'Sheehan's instead of the buffet. Much calmer since many, many people head to the buffet. Sail away: Spinnaker's is the place to ... Read more
Emnt99
Member Since 2016
1 review
6 forum posts
6 helpful votes
Sailed March 2016
the Norovirus outbreak came from a few nuts who used their water bottles to dip in the Fountain of Youth (unsanitized water fountain) in Ponce, drank pigeon tainted water, and got norovirus. It spreads when YOU don't wash your hands. and ... Read more

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GRAHAM20
Member Since 2014
3 reviews
32 forum posts
5 helpful votes
I was a solo cruiser, this was my first time on the Gem. Had been on the Jewel and it was basically the same ship. Nice room had a obstructed view it was a little weird two oval windows, but no big deal. I took the ten day cruise ... Read more
cfowle2
Member Since 2016
1 review
0 forum posts
10 helpful votes
Sailed March 2016
My husband, 2 daughters and I recently returned home from a 10 day cruise on the Norwegian Gem. The cruise left New York on March 12. Good stuff first: Embarkation- The embarkation process went fine. It was organized and the ... Read more
Hersheymom
Member Since 2016
1 review
2 forum posts
1 helpful vote
Sailed March 2016
Recently returned from another cruise on the Gem. We stayed on the 14th floor where we had access to The Haven. The Haven is wonderful, however we had a few rooms occupied by children under 12 and they took over the pool and Jacuzzi area ... Read more
harold369
Member Since 2010
5 reviews
149 forum posts
2 helpful votes
Sailed March 2016
This was my 30th cruise-17th with NCL and 4th on the GEM. We are in H3- HAVEN suites and on embarkation we are escourted early onto the ship. As suite guests, we will go to Cagney for lunch. Our escourt lost us getting onto ... Read more
majoranna
Member Since 2016
1 review
55 forum posts
2 helpful votes
Sailed March 2016
Two things marred this cruise for us - Neither of which were NCL's fault. The fact we caught a cold/flu virus - outward plane journey Heathrow to New York - that manifested itself on day 8 of the cruise, and the Norovirus that reared it's ... Read more

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wildbill426
Member Since 2015
2 reviews
9 forum posts
5 helpful votes
Sailed March 2016
My second cruise with NCL. The first was on the Epic so the boat was a slight letdown, but it was very nice. Some areas, like the Grand Pacific dining room, were exceptional. I liked the layout of the boat. In short, the food/dining ... Read more
Mcgeebee
Member Since 2016
1 review
0 forum posts
11 helpful votes
Recently out of the dry dock, the Gem is in near perfect condition save for traces of body rust poking through the murals on deck 7. The 10 day cruise is a bit long with 3 days at sea southward and 2 northward. The dining and beverage ... Read more
sharon ivan
Member Since 2016
1 review
0 forum posts
4 helpful votes
First time on Norwegian Gem. Great food at buffets and main dining rooms. Enjoyed the Salmon, Mahi Mahi and other fish and seafood. You have to pay extra for Lobster. They have a wide variety of desserts and great appetizers, Good ... Read more
Theo Cay
Member Since 2005
3 reviews
3 forum posts
1 helpful vote
Sailed February 2016
This was our 4th trip on the Gem with the same itinerary. From New Yoik, it's just so convenient. We had an outside room with a window, which was nice. We've had many balcony rooms in the past and find we just don't use them enough to ... Read more
Cruzinforpeace***
Member Since 2013
6 reviews
344 forum posts
7 helpful votes
We've cruised this ship and itinerary before and it was pretty much the same except for the cabin. We upgraded at the last minute (with a very good rate) to an aft facing penthouse suite. The cabin number was 8132. Remember that number ... Read more

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navybankerteacher
Member Since 2005
4 reviews
8,938 forum posts
11 helpful votes
We live near New York and naturally would prefer to sail from there. Even in winter it is so much better than having to fly to a port; so, in spite of previous somewhat disappointing NCL experiences, we chose Gem. The itinerary and weather ... Read more
Breadman7
Member Since 2016
1 review
0 forum posts
8 helpful votes
Sailed February 2016
My wife and I have cruised 17 times after this cruise. It appears as if Norwegian has lost some of its luster with us. Prior to sailing we purchased a three restaurant dinning package. We ate the first night at the steak house. The steak ... Read more
dack
Member Since 2013
4 reviews
0 forum posts
9 helpful votes
We embarked in New York the embarkation was a bit confusing but still it was fine. Our luggage arrived a little late around 8 pm and we boarded around noon. The room was ready and we had packed our necessities in our carry on little bag, ... Read more
Helpful? Thank dack
Hogwarts fan
Member Since 2015
1 review
51 forum posts
5 helpful votes
Sailed February 2016
Really enjoyed our trip on the Gem. Had connecting balcony cabins for 4 of us - lots of space and storage. The kids steward, Felix, was fabulous. Always chatty, left great towel animals every day and sometimes chocolates too. Our steward ... Read more
Pinches
Member Since 2016
1 review
0 forum posts
6 helpful votes
On arrival at the port no information was given to us regarding where to leave our luggage, therefore we ended up taking it on board with us. At the check in desk our friends, who we will travelling with, were whisked away to the VIP ... Read more

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