Norwegian Gem Cruise Reviews

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Norwegian Gem
Member Reviews
69% Loved It
Cruise Critic Review
4.5 Editor's Rating
Editor's Note: As of January 2016, the Nickelodeon program will no longer be offered on Norwegian Gem. Norwegian takes a one-ship-fits-all approach to cruising with Gem, where rock climbing meets shuffleboard ...
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Departure Dates:
2016
AUG
27
SAT
AUG
27
SAT
SEP
03
SAT
SEP
10
SAT
SEP
17
SAT
SEP
24
SAT
OCT
01
SAT
More

1,475 Norwegian Gem Cruise Reviews

Cruiser rating
Excellent
633
Very Good
363
Average
236
Poor
124
Terrible
78
See reviews for
Family Cruises
Family Cruises
414
Romantic Cruises
Romantic Cruises
116
First-Time Cruisers
First-Time Cruisers
109
Senior Cruises
Senior Cruises
53
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service

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Dennisdennis
Member Since 2016
1 review
13 helpful votes
I was not happy with all the extras we had to pay for. We had the total drink package and had to pay for water had to pay for painting 35 dollars!!! Had to pay for lobster and other food in the free dining room. I have never had to do ... Read more
Shelean
Member Since 2016
1 review
16 helpful votes
I chose this cruise because it was out of New York and I wanted to experience the city first. I've been on a dozen of cruises and this was my first time with NCL. First the positives of this trip, it was out of New York and I liked the ... Read more
lecky
Member Since 2014
1 review
6 forum posts
13 helpful votes
I had a bad experience on the Gem once before but was willing to give it another chance to be with my niece to celebrate her sweet sixteen.I should have listened to myself and stayed home. Embarkation and Disembarkation was very smooth. ... Read more
Helpful? Thank lecky
mckenney@gmail.com
Member Since 2016
1 review
5 helpful votes
This was my first time cruising. I will be honest and say I was never a fan at the thought but a family member organized a family trip so we thought it would be fun to join the extended family. I think there other Norwegian cruises that ... Read more
clint1000
Member Since 2016
1 review
9 helpful votes
Sailed June 2016
Traveling w 10 people..3 couples. Left out of New York Manhattan terminal Embarking and disembarking were a breeze. They kept running out of food at the outside buffet when we 1st got on. We had been traveling for over 4 hours ... Read more

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Tjhsmhmom
Member Since 2007
1 review
1 forum post
3 helpful votes
Sailed June 2016
Loved sailing out of NY. Had a large group of 53 family and friends. Agreed with previous reviews. Staff not overly friendly. Crew was not on same page. Received different answers to questions depending who you asked. Service in grand ... Read more
bgthos
Member Since 2016
1 review
2 helpful votes
The purpose of the cruise was to celebrate several family marriage milestones - a 50th wedding anniversary and 15th wedding anniversary, to be specific. From the moment we booked and attempted to make dining reservations it was a ... Read more
mattiegi
Member Since 2016
1 review
11 helpful votes
I chose this cruise because I heard many great reviews about how polite the staff is, relaxing cruise (just what we needed), and it was at the exact time I was able to take a vacation. The first day I was so excited to get onto the boat ... Read more
mamameghan14
Member Since 2016
1 review
1 helpful vote
We booked this cruise last August while on the Norwegian Pearl. We just booked a basic inside cabin to allow us to reach platinum level for our next cruise, which promises to be something more exciting. 5 days before sailing, we ... Read more
crzgrl66
Member Since 2008
2 reviews
297 forum posts
3 helpful votes
About us: We chose this cruise because of the itinerary and departure city. It was a great opportunity to travel with friends from the east coast and spend some time in NYC. We were a party of 6; 4 adults, 15 year old, 12 year old. ... Read more

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Cruiser5580
Member Since 2016
1 review
7 helpful votes
Internet connection for the length of cruise is a scam. It is slower than dial-up. Its down most of the time. It can be used only for emails and text via IP. NCL will not take any responsibility because they have contracted it to somebody ... Read more
icem86
Member Since 2011
1 review
70 forum posts
13 helpful votes
Cruised for the 4th time, 2nd time with NCL and 2nd time with entire family, Wife, boys age 6 and 9) and myself What we loved - ease of getting on ship, friendliness of Steward Judy, Chinese Restaurant, Great outdoors cookies, general ... Read more
dcorbett70
Member Since 2014
3 reviews
8 forum posts
6 helpful votes
The Norwegian Gem is a mid-sized ship. It's easy to navigate and you can figure out where things are pretty quickly. The ship was redone and is very tastefully decorated. Cabin - We had adjoining oceanview cabins...room 5032 and ... Read more
GL Tyrebyter
Member Since 2016
1 review
7 helpful votes
We chose Norwegian and destination because we had discussed with my cousins that it would be fun to go on a cruise together. My wife and I never sailed on this line before. We like to try different ships and compare. My wife is ... Read more
Sand tracker
Member Since 2016
1 review
1 forum post
30 helpful votes
I have been cruising with NCL since 1995 and after this cruise I WILL NOT SAIL AGAIN...we decided to book a Haven thinking the service and atmosphere woukd be so much different.. It was not!! There was much discrimination going on as I ... Read more

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leeleesma
Member Since 2012
1 review
25 forum posts
7 helpful votes
Sailed June 2016
I love the Gem but am a little disappointed that the menu was more limited then before when I traveled on the Gem. The service was excellent and our room steward was nice and very clean. He helped us a great deal. The grand Pacific ... Read more
aaronrob
Member Since 2005
9 reviews
7 forum posts
34 helpful votes
My family and I are avid cruisers (26) total so excuse me if review is lengthy. I am 51, wife in 40's and 2 sons 20 and 17. Let me immediately tell you that this ship was overwhelmed with 20-30 year olds and they could party. So for all ... Read more
Cruise fanbook
Member Since 2016
1 review
13 helpful votes
Sailed May 2016
the cabin we were in was not clean, blood stain on sheets, missing drinks in mini bar( if not checked, might have been charged for it, informed customer service, then the steward comes back in to fill the bar but still missing some ... Read more
Shady hollow
Member Since 2016
1 review
Sailed May 2016
We were on the Joannie Madden cruise. First cruise ever. The cruise was great but the Joannie Madden folk & Irish part was the really excellent part. Don't think I will ever do a cruise without the Irish entertainment part. We had ... Read more
Crusinwithfamily
Member Since 2010
4 reviews
10 forum posts
5 helpful votes
Sailed May 2016
We've traveled on the GEM on two occasions over the past 2 years and love this ship and crew. This time we went north to Canada with 3 stops (Nova Scotia, Saint John and Portland, Maine). If you're looking for someplace other than a ... Read more

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jasperdog
Member Since 2008
3 reviews
73 forum posts
5 helpful votes
Sailed May 2016
This was our third cruise, all on NCL and a return to the Canada/New England itinerary. Since it was only a 6 day cruise we were able to visit only 3 ports: Halifax, St John and Portland. We checked in a little after 1 PM and that ... Read more
noramsn
Member Since 2016
1 review
13 helpful votes
Starting with dining ... The best meal we had was in Le Bistro on our last night. Food was very good, wait staff was excellent, especially Carl. The Garden Cafe was very well run and the food was usually good. We had breakfast there ... Read more
cdnmike
Member Since 2016
1 review
2 helpful votes
This is the first time out of 45 cruises that we took a May cruise. We needed the rest and relaxation and felt attracted to the two days at sea at the beginning and end of the cruise. As well, we know that Norwegian shows are superbly ... Read more
Hawaiibuddy
Member Since 2012
1 review
15 forum posts
1 helpful vote
I choose this cruise because of the location of the home port, previously sailing on the Gem and the price fit our budget. In addition, it was going to the Bahamas which we had never been too. The embarkation and disembarkation were ... Read more
sharonlela
Member Since 2016
1 review
13 helpful votes
We traveled as a group of 4 and stayed in one interior cabin. The cabin was small, but we expected that. There were enough single beds for everyone and we were only in the room to sleep anyway. The cruise director and his staff were ... Read more

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