Norwegian Gem Cruise Reviews

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Norwegian Gem

Member Rating

70% Loved It

Cruise Critic Rating

4.5 Editor's Rating
1,558 Norwegian Gem Cruise Reviews
Cruiser rating
Excellent
656
Very Good
395
Average
247
Poor
134
Terrible
81
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Family Cruises
Family Cruises
435
Romantic Cruises
Romantic Cruises
131
First-Time Cruisers
First-Time Cruisers
109
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Senior Cruises
58
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Laaschjp
Member Since 2016
1 review
3 helpful votes
Sailed October 2016
We decided to celebrate our 50th anniversary by taking a cruise. Since this was our first cruise, I did a lot of research and Norwegian seemed the best fit because it provided options. The overall cruise exceeded our expectations. The ... Read more
bread fruite
Member Since 2016
1 review
2 helpful votes
Sailed October 2016
we wanted to see fall leaves, we just got back from our cruise, the food was good and the bar drinks were done right best lemon drop , ship was very clean , our room min suite was clean and very nice, deck 11 right near ... Read more
roxies10
Member Since 2006
1 review
31 forum posts
3 helpful votes
Highly attentive staff - very eager to please and accommodate. The Second City shows were lots of fun. The entertainment was --- entertaining. I enjoyed access to the walking deck - got in lots of steps each day. Our cabin steward, ... Read more
optiman32
Member Since 2011
4 reviews
133 forum posts
Sailed September 2016
We cruised aboard the GEM Sept 24 - Oct 1 and we had a fabulous time. We found the crew to be very helpful and the food was great. Now to be fair we were suite passengers in Cabin 15500 so we did get treated very special. The Haven lap ... Read more
c breeze
Member Since 2003
2 reviews
976 forum posts
Sailed September 2016
We have been on this itinerary and ship several times and have always enjoyed it. The recent refurbishment of public areas give the ship a more tasteful decor, however the "spinner" chairs in the Spinaker Lounge and other ... Read more
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amvalentino
Member Since 2016
1 review
2 helpful votes
Sailed September 2016
Had an enjoyable time on the cruise. Everything on the ship was extremely clean and neat. No trash left anywhere. Staff was awesome. The weather was chilly windy and overcast most of the time so outdoor activities such as the pool ... Read more
rberke
Member Since 2016
1 review
1 helpful vote
Sailed September 2016
The overall cruise was excellent. The N.Y. Manhattan Terminal can use improvement. Embarking was crowded with long lines but they did move.It took us about 45 minutes but friends who arrived 30 minutes earlier said it took them 20 ... Read more
jotjot
Member Since 2010
2 reviews
4 forum posts
3 helpful votes
Sailed September 2016
No lox at breakfast buffet like always before now some kind of concoction instead ,this is a small example of how everything on the ship has changed . The review before had it right "nickle and dime you". Main dinning room menu ... Read more
YardleyGolfer
Member Since 2016
1 review
3 helpful votes
Sailed September 2016
I chose this cruise as part of a casino junket. Rooms and bathrooms are very small. Food at buffet was terrible every day. Tried to order their specialty dining program in advance and they did not honor their advertisement because they ... Read more
ilovesushi
Member Since 2011
1 review
86 forum posts
2 helpful votes
Sailed September 2016
The service on this ship was the very best I have ever experienced. Additionally, all of the staff were very friendly. We did not eat in the buffet but dined in all but one of the specialty restaurants - each was wonderful - food, ... Read more
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bdflight74a
Member Since 2014
3 reviews
7 helpful votes
Sailed September 2016
My wife and I have travelled this itinerary for the past 7 years. Our trip this year was somewhat disheartening. The balcony cabin and cabin steward were good, although the steward was fully aware of the free laundry services we were ... Read more
Tarutter
Member Since 2016
1 review
7 helpful votes
Sailed September 2016
We've used NCL three times in the past 10 years & have been very happy with them. That is until they started their FREE choice program (I.e. Unlimited beverages, specialty dining, Internet or excursion discounts). It's my opinion ... Read more
maryoking
Member Since 2016
1 review
6 helpful votes
Sailed September 2016
I had hoped to pick the time the leaves would be colorful; however, New England/Canada leaves don't appear to start changing colors until early October. We also chose this cruise because getting to and from New York City is a non-stop ... Read more
drumming cruisers
Member Since 2012
8 reviews
97 forum posts
2 helpful votes
NYC - crazy! UN was in session with President Obama in town, then a bombing the morning we were going to get on cruise. Couldn't get a taxi from hotel! Concierge called, so did bellmen. Finally decided to walk to pier. Thank goodness our ... Read more
inlinedreams16
Member Since 2016
1 review
3 forum posts
5 helpful votes
Sailed September 2016
This was our first time on NCL. Positives: The ship is well cared for, beautiful, and clean. Our stateroom was midship interior, our room steward was very attentive, helpful and courteous. The ship never felt to crowed other than ... Read more
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EllenMcL
Member Since 2016
1 review
9 forum posts
1 helpful vote
Sailed September 2016
First trip on NCL Gem. Group from Cruise Critic Gem Roll Call had reception with the senior staff and captain of the Gem. The captain offered to meet us at the Bridge viewing area on our second sea day. He spent 45 minutes answering ... Read more
CUontheC
Member Since 2013
3 reviews
199 forum posts
2 helpful votes
Sailed September 2016
Our cruise to Canada and New England on the NCL Gem Cruise was great...we had an excellent time. Our cabin was what we expected, a standard balcony cabin with enough room for our clothing and room under the bed for our luggage. ... Read more
vba3
Member Since 2013
1 review
14 forum posts
Sailed September 2016
This was a last minute decision. It was a good price for a New England/Canada cruise, balcony room. The itinerary included places I wanted to visit. Overall entertainment was good. Production numbers and the Ineffable Two were great. ... Read more
Helpful? Thank vba3
rsato
Member Since 2010
11 reviews
158 forum posts
3 helpful votes
Sailed September 2016
My wife and I are veterans of the NCL Cruise Experience, and the New England voyage from New York on the NCL Gem was our 9th adventure with Norwegian and 13th cruise overall. When evaluating a cruise experience, I consider itinerary to be ... Read more
Helpful? Thank rsato
Lindsey on tour
Member Since 2016
1 review
5 helpful votes
This was an excellent cruise. We had two nights in New York before we embarked on the ship which went very smoothly. The ship was very clean and very new looking and I particularly liked our cabin especially the shower room. Dining was ... Read more
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Welcome1958
Member Since 2016
1 review
1 helpful vote
Sailed September 2016
Recently returned from a seven (7) day excursion which included Halifax NS; Saint John New Brunswick, Portland Maine and Newport RI. From embarking to disembarking everything pretty much gelled on "The Gem". Halifax with ... Read more
Larkenvar
Member Since 2014
2 reviews
172 forum posts
5 helpful votes
Sailed September 2016
Gem has been a favorite ship of mine for years. The size promotes friendly interactions. The food and service is always excellent. The entertainment is typical of other ships but not as professional as say Breakaway. Gem is a great ship to ... Read more
mikflounders
Member Since 2016
1 review
5 helpful votes
We bought this cruise as a package deal having seen it advertised in a newspaper and seemingly a good buy. We had never been on a cruise before and were going to celebrate a significant birthday with close friends. So a little bit ... Read more
whatwillksaid
Member Since 2015
1 review
13 forum posts
2 helpful votes
This was our second cruise aboard an NCL vessel, second of the "jewel' class of ships & the first post revamp. We found the boat to be in great condition, compared to the Pearl this looked much more updated and ... Read more
SVBing
Member Since 2006
4 reviews
9 forum posts
6 helpful votes
Sailed September 2016
Nice change from Caribbean.....Canadian Maritime. I would like to rate this higher but just can't. that said.... I'd give this a 3.5 score. NY Manhattan port, a little crazy. do not rush to port, can't board usually before noon, can be ... Read more
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