Norwegian Gem Cruise Reviews

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Norwegian Gem

Member Rating

69% Loved It

Cruise Critic Rating

4.5 Editor's Rating
1,641 Norwegian Gem Cruise Reviews
Cruiser rating
Excellent
682
Very Good
425
Average
263
Poor
148
Terrible
85
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Family Cruises
Family Cruises
462
Romantic Cruises
Romantic Cruises
141
First-Time Cruisers
First-Time Cruisers
109
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Senior Cruises
65
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
BillysJean
Member Since 2012
1 review
22 forum posts
4 helpful votes
Wanted the New York departure to make it easy for my daughter-in-law to join me, but in the end, she cancelled out and a friend joined me on this trip. We both have family in the area so we could combine visits with our cruise. Arrived at ... Read more
babyshyshy1
Member Since 2017
1 review
7 helpful votes
We first got on ship and had dinner first night in Magenta dinning room. The food was not good. We got up and left they came over and wanted to know what was wrong. All food in buffet and dinning room were just blan no taste. May I say all ... Read more
berry_happy
Member Since 2017
1 review
4 helpful votes
Sailed January 2017
We chose this cruise because it was convenient to leave and return to NY and it provided the number of days we were looking to "get away". The rooms are very very very small. The TV is the size of my computer monitor ... Read more
Tyson1121
Member Since 2017
1 review
4 helpful votes
Sailed January 2017
This was my 3rd norwegian cruise in the past two years (others were Dawn Boston to Bermuda, and Breakaway NY to bahamas). This was a good cruise; was 4 days longer than the last two I took which worked well. The down points of this cruise: ... Read more
psowinski
Member Since 2017
1 review
2 helpful votes
Sailed January 2017
Taking a winter cruise in January out of New York is not very smart, but is a getaway from winter in the Midwest. Cabin was good except for noises and smells at night. Entertainment was a disappointment in comparison to previous NCL ... Read more
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GoodyGotIt
Member Since 2017
1 review
1 helpful vote
My entire family became ill and returned to the states with sinus and chest colds-Yes we all "Washy-Washy" prior to each meal. There were not enough activities to offset the numerous days at sea. They had the audacity to have an ... Read more
speedykitty
Member Since 2016
1 review
4 forum posts
3 helpful votes
Sailed January 2017
This was my first cruise... a very generous gift from my BFF. We booked a balcony and now I know why she will never sail without one! Our cabin was spotless and our room steward Jobi was very attentive. The dining was outstanding, we did ... Read more
Travelartist16
Member Since 2017
1 review
7 helpful votes
Sailed January 2017
We live within 40 minutes of the Westside piers and decided to take a cruise from Manhattan. We had been on the NCL Pearl in Alaska with our whole family two years before and had a wonderful time. Even though we felt the staterooms on the ... Read more
dell
Member Since 2002
1 review
531 forum posts
1 helpful vote
Sailed January 2017
The ship going from NYC to the Caribbean was very rocky. Leaving from San Juan to St. Thomas everyone in our cabin didn't fall asleep until 4 AM. We were too exhausted to go on our scheduled shore excursion in St. Thomas. Halfway ... Read more
Helpful? Thank dell
rds2
Member Since 2017
1 review
5 helpful votes
Sailed January 2017
This was a very good cruise overall. THE GEM: The ship has several basic design flaws that can’t be remedied. First, although there are two pools they are next to each other. Poolside chairs are hard to come by, and there was ... Read more
Helpful? Thank rds2
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mav256
Member Since 2017
1 review
2 helpful votes
Sailed December 2016
We sailed on the 2016 New Years cruise on NCL Gem. The service is easily the worst service we have every experienced on a cruise (we have sailed over a dozen times on Royal, Princess, NCL, Celebrity and Cunard). The lackluster service ... Read more
ZogtheOne
Member Since 2011
1 review
94 forum posts
6 helpful votes
Sailed December 2016
My husband and I booked this as a last minute post-Christmas relaxation gift to ourselves. We live on Long Island so we love sailing out of New York. Our departure day was cold and gloomy but just as we pulled away the sun came out and ... Read more
kimmathias
Member Since 2017
1 review
18 helpful votes
My husband and I have two children (12 y.o. son and 18 y.o. daughter) at the time of this cruise). We had been on two prior Caribbean (Western) cruises with Disney (first was on the Magic and the second on the Fantasy). NCL Gem is about ... Read more
Will883
Member Since 2013
1 review
7 helpful votes
Sailed December 2016
I wanted to share a review of our December 29th 10-day cruise on NCL GEM. We were able to cruise in cabin 14500 (a 3-bedroom Garden Villa) with five people: myself, my wife, my 70-yr old father, and two teenage children. I wanted to ... Read more
Best Lane
Member Since 2009
3 reviews
23 forum posts
5 helpful votes
Sailed December 2016
This is our fourth cruise with NCL, second on the Gem. We are not fans of "freestyle cruising" but this was one of the only options out of NY to a warm location over the holidays. Compared to a western Caribbean trip on the ... Read more
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BostonGal35
Member Since 2012
10 reviews
493 forum posts
8 helpful votes
Sailed December 2016
Our sailing was over New Year’s (December 29 – January 8). 10 day sail from NYC to Eastern Caribbean. This was our first time on the Gem, 10th sail with NCL (previously sailed Breakaway (2x), Star (2x), Getaway, Epic, Dawn, ... Read more
CCCBAYVILLE
Member Since 2011
1 review
183 forum posts
4 helpful votes
Sailed December 2016
Knowing this was 'family Holiday time" I expected children...I did not expect the lack of enforcing pool/hot tub rules where THE KIDS RULED...so gave up on pool time. The extra charges are getting outrageous. I called ahead, I spoke ... Read more
aracarterjr
Member Since 2017
1 review
2 helpful votes
Sailed December 2016
The staff on the GEM always professional, attentive, and hard working. This was a outstanding vacation. I was concerned about going on vacation alone; I met a 3 people who I spent the whole cruise with and the 3 of us are still ... Read more
Rdever
Member Since 2017
1 review
6 helpful votes
Sailed December 2016
Wanted to experience holiday on the gem, by leaving the cold behind us to warmth , visiting eastern carribean islands of interest. The staff and crew were very friendly , compassionate and went above and beyond. Entertainment, service, ... Read more
msonstein
Member Since 2017
1 review
5 helpful votes
Sailed December 2016
We have cruised before, but never on a Norwegian ship. We wanted cruise as a family vacation for Christmas this year. We selected Norwegian because it met the locations and timeline we wanted for our cruise. The cost was reasonable, and ... Read more
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johnmcnally
Member Since 2017
1 review
3 helpful votes
No flights to deal with. A cab to the ship. Great crew perfect food. We had the vacation of a lifetime. The crew went way out their way to be helpful. We had so much fun. They made it so easy to get on and off. THat was a shocker. Spotless ... Read more
msjifyournasty
Member Since 2017
1 review
2 helpful votes
Sailed December 2016
Fun staff,Great food and resturant service, great way to spend Christmas. loads of Holiday spirit on the ship including a visit from Santa and a gift for every child. An Excellent way to spend Christmas with the family. Splash academy was ... Read more
J_Rozen
Member Since 2017
1 review
5 helpful votes
We sailed out of New York and cruised from the 19th to the 29th of December and were at sea over Christmas. I do have to commend Norwegian on the holiday celebrations aboard as they had egg nog, cookies, a Santa and even gave out some ... Read more
Ron from Smithtown
Member Since 2016
2 reviews
4 helpful votes
Sailed December 2016
Having just gotten off a 10 day Regal Princess Caribbean cruise on Nov. 6th, my wife & I had no intention of taking another, only a month later! That is, until we saw the almost unbelievably low price offered for this 8 day NCL ... Read more
westview1900
Member Since 2008
3 reviews
1,281 forum post
2 helpful votes
We needed to get to NY from Florida and I saw this 1 way cruise from San Juan to NY. We got a cheap flight to San Juan and we showed up during our scheduled time to board, There were very long lines in the hot sun. We eventually boarded ... Read more
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