Norwegian Gem Cruise Reviews

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Norwegian Gem

Member Rating

70% Loved It

Cruise Critic Rating

4.5 Editor's Rating
1,618 Norwegian Gem Cruise Reviews
Cruiser rating
Excellent
677
Very Good
417
Average
259
Poor
142
Terrible
85
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Family Cruises
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456
Romantic Cruises
Romantic Cruises
138
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First-Time Cruisers
109
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Senior Cruises
62
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
mikejan
Member Since 2016
1 review
5 forum posts
Overall it was a great cruise with the exception of the 2 storms we hit. The pool was closed for 2 days (again due to the weather). Overall the service was great. We were in a forward Suite and were treated wonderfully! We had a large ... Read more
4skeeter
Member Since 2012
2 reviews
59 forum posts
6 helpful votes
The Gem is a really nice sized ship! We still got lost occasionally, but overall you can find favorite spots to call your own without long searches. You see folks you've met and can make friends that way. The Sea days were rough at times, ... Read more
ocdtraveler
Member Since 2014
2 reviews
1 forum post
Sailed four weeks ago
My first time on the Gem. This is a very nice ship. Just the right size. The food in Le Bistro is worth the price of the cruise. The NCL dance team was outstanding. Amazing choreography. Excellent, excellent service all around...from ... Read more
raratonga
Member Since 2009
1 review
17 forum posts
2 helpful votes
We booked this cruise the beginning of January and selected a family outside cabin. This was our first cruise in 20 years that we did not have a balcony and I was not disappointed with the room especially since leaving from New York in ... Read more
Kathy DelGaudio
Member Since 2017
1 review
9 helpful votes
We were treated royally by the staff of the Gem from the time we embarked until we disembarked on our 10 day cruise to the Eastern Caribbean. NCL clearly aims to please all guests and created a relaxed friendly, fun atmosphere. Through ... Read more
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heartsasea27
Member Since 2017
1 review
1 helpful vote
Sailed four weeks ago
We love Norwegian! We even got married on the Jewel on 10/10/09. We enjoy the casual ease of this line. No rush,no worry! We like having many sea days while leaving from NYC. Even the colder days are just a pleasure. The show are the best ... Read more
fjcolmol
Member Since 2009
1 review
117 forum posts
3 helpful votes
Sailed four weeks ago
Chose this cruise to get a break from our cold local weather. Check in was Quick and easy, as it was almost 4 PM. Had the steward separate the twin beds which opened up the middle of the cabin. First time in a non balcony room, but it ... Read more
Travelwaves
Member Since 2017
1 review
4 helpful votes
I cannot recommend the Norwegian Gem! The ship is recently refurbished but HVAC brought on asthma/bronchitis. Maybe mold circulating? We expected an inclusive experience, instead we felt extra costs were at every turn. We had ... Read more
Auntieem919
Member Since 2017
1 review
2 helpful votes
Sailed four weeks ago
My sister and I cruised on RCL the end of Nov. I wasn't the least bit impressed with their food, their customer service was outstanding. We sailed out of New York on the Gem for a ten night Western Caribbean cruise the end of January. ... Read more
BillysJean
Member Since 2012
1 review
21 forum posts
2 helpful votes
Wanted the New York departure to make it easy for my daughter-in-law to join me, but in the end, she cancelled out and a friend joined me on this trip. We both have family in the area so we could combine visits with our cruise. Arrived at ... Read more
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babyshyshy1
Member Since 2017
1 review
4 helpful votes
We first got on ship and had dinner first night in Magenta dinning room. The food was not good. We got up and left they came over and wanted to know what was wrong. All food in buffet and dinning room were just blan no taste. May I say all ... Read more
berry_happy
Member Since 2017
1 review
2 helpful votes
Sailed January 2017
We chose this cruise because it was convenient to leave and return to NY and it provided the number of days we were looking to "get away". The rooms are very very very small. The TV is the size of my computer monitor ... Read more
Tyson1121
Member Since 2017
1 review
3 helpful votes
Sailed January 2017
This was my 3rd norwegian cruise in the past two years (others were Dawn Boston to Bermuda, and Breakaway NY to bahamas). This was a good cruise; was 4 days longer than the last two I took which worked well. The down points of this cruise: ... Read more
psowinski
Member Since 2017
1 review
Sailed January 2017
Taking a winter cruise in January out of New York is not very smart, but is a getaway from winter in the Midwest. Cabin was good except for noises and smells at night. Entertainment was a disappointment in comparison to previous NCL ... Read more
GoodyGotIt
Member Since 2017
1 review
My entire family became ill and returned to the states with sinus and chest colds-Yes we all "Washy-Washy" prior to each meal. There were not enough activities to offset the numerous days at sea. They had the audacity to have an ... Read more
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speedykitty
Member Since 2016
1 review
4 forum posts
3 helpful votes
Sailed January 2017
This was my first cruise... a very generous gift from my BFF. We booked a balcony and now I know why she will never sail without one! Our cabin was spotless and our room steward Jobi was very attentive. The dining was outstanding, we did ... Read more
Travelartist16
Member Since 2017
1 review
7 helpful votes
Sailed January 2017
We live within 40 minutes of the Westside piers and decided to take a cruise from Manhattan. We had been on the NCL Pearl in Alaska with our whole family two years before and had a wonderful time. Even though we felt the staterooms on the ... Read more
dell
Member Since 2002
1 review
531 forum posts
Sailed January 2017
The ship going from NYC to the Caribbean was very rocky. Leaving from San Juan to St. Thomas everyone in our cabin didn't fall asleep until 4 AM. We were too exhausted to go on our scheduled shore excursion in St. Thomas. Halfway ... Read more
Helpful? Thank dell
rds2
Member Since 2017
1 review
4 helpful votes
Sailed January 2017
This was a very good cruise overall. THE GEM: The ship has several basic design flaws that can’t be remedied. First, although there are two pools they are next to each other. Poolside chairs are hard to come by, and there was ... Read more
Helpful? Thank rds2
ZogtheOne
Member Since 2011
1 review
94 forum posts
5 helpful votes
Sailed December 2016
My husband and I booked this as a last minute post-Christmas relaxation gift to ourselves. We live on Long Island so we love sailing out of New York. Our departure day was cold and gloomy but just as we pulled away the sun came out and ... Read more
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kimmathias
Member Since 2017
1 review
16 helpful votes
My husband and I have two children (12 y.o. son and 18 y.o. daughter) at the time of this cruise). We had been on two prior Caribbean (Western) cruises with Disney (first was on the Magic and the second on the Fantasy). NCL Gem is about ... Read more
Will883
Member Since 2013
1 review
6 helpful votes
Sailed December 2016
I wanted to share a review of our December 29th 10-day cruise on NCL GEM. We were able to cruise in cabin 14500 (a 3-bedroom Garden Villa) with five people: myself, my wife, my 70-yr old father, and two teenage children. I wanted to ... Read more
Best Lane
Member Since 2009
3 reviews
21 forum posts
4 helpful votes
Sailed December 2016
This is our fourth cruise with NCL, second on the Gem. We are not fans of "freestyle cruising" but this was one of the only options out of NY to a warm location over the holidays. Compared to a western Caribbean trip on the ... Read more
BostonGal35
Member Since 2012
10 reviews
368 forum posts
7 helpful votes
Sailed December 2016
Our sailing was over New Year’s (December 29 – January 8). 10 day sail from NYC to Eastern Caribbean. This was our first time on the Gem, 10th sail with NCL (previously sailed Breakaway (2x), Star (2x), Getaway, Epic, Dawn, ... Read more
CCCBAYVILLE
Member Since 2011
1 review
183 forum posts
3 helpful votes
Sailed December 2016
Knowing this was 'family Holiday time" I expected children...I did not expect the lack of enforcing pool/hot tub rules where THE KIDS RULED...so gave up on pool time. The extra charges are getting outrageous. I called ahead, I spoke ... Read more
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