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Norwegian Gem Cruise Reviews

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Norwegian Gem
Member Reviews
70% Loved It
Cruise Critic Review
4.5 Editor's Rating
Editor's Note: As of January 2016, the Nickelodeon program will no longer be offered on Norwegian Gem. Norwegian takes a one-ship-fits-all approach to cruising with Gem, where rock climbing meets ...
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Departure Dates:
2016
MAY
07
SAT
MAY
14
SAT
MAY
21
SAT
MAY
21
SAT
MAY
29
SUN
MAY
29
SUN
JUN
04
SAT
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1,405 Norwegian Gem Cruise Reviews

Cruiser rating
Excellent
616
Very Good
344
Average
221
Poor
115
Terrible
69
See reviews for
Family Cruises
Family Cruises
375
Romantic Cruises
Romantic Cruises
110
First-Time Cruisers
First-Time Cruisers
108
Senior Cruises
Senior Cruises
51
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
leeb331
Member Since 2009
2 reviews
501 forum posts
3 helpful votes
We left out of NYC which was good for us but the lines to check in where terrible. They combined Haven with CAS which meant quite a few people on the line It took over 30 minutes to check in and we were there at 10:30am. Finally on the ... Read more
O'Rileydough
Member Since 2016
1 review
9 forum posts
11 helpful votes
Great trip made even better by joining Cruise Critic's roll call and meeting great people at the beginning of a 10 day trip. We were fortunate enough to share our memories with new life long friends. We have been on many NCL cruises as ... Read more
John and Anne
Member Since 2015
5 reviews
0 forum posts
5 helpful votes
We cruised from New York to the Caribbean (Puerto Rico, St Thomas, St Martin and Tortola) on the 11th April 2016 (10 days) Our first thoughts were that we might get caught up in the New York School Easter Holiday period and have too ... Read more
jo335wms
Member Since 2012
2 reviews
3 forum posts
4 helpful votes
Sailed four weeks ago
We had never been to New York so combined this cruise with a 4 night stay there. We visited Empire State Building, Times Square, Radio City, Roccafella Centre and Ground Zero.Although we have been to two of the Caribbean islands before St ... Read more
Longislandcruisersrus
Member Since 2016
1 review
11 forum posts
2 helpful votes
Sailed April 2016
The restaurant package was difficult to maneuver. I kept forgetting which days I was going to which restaurant and what time. I really feel that there should be a way to monitor it perhaps on the TV in your cabin. I even made a mistake ... Read more

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mizLORInj
Member Since 2008
22 reviews
5,902 forum posts
14 helpful votes
We arrived just before noon to a very crowded port. Check-in was quick though and the boarding of suites began at 12:20, and general # calling at 12:30. Note that cabins were not ready till 2:30. There are various new spaces on the ... Read more
Alfthedog
Member Since 2016
1 review
0 forum posts
5 helpful votes
Sailed April 2016
My wife,12 yr old son and I travelled from the uk to New York to join the ncl gem around the carribean.after spending 2 nights in New York we embarked at the cruise terminal.although it was busy and the ship was full it seemed to go ... Read more
jennsn
Member Since 2016
1 review
0 forum posts
6 helpful votes
Recently enjoyed a 10 night cruise out of NYC to Eastern Caribbean. It was super easy to get to the ship from NJ. We decided to take a car service (round trip $220) instead of parking for the discounted port parking rate of $300. We ... Read more
jadedlady
Member Since 2013
1 review
0 forum posts
4 helpful votes
Sailed March 2016
This is the second time that we've celebrated our anniversary aboard the Gem, sailing both before and after its recent renovation. I wasn't that thrilled. The new décor in the public spaces is rather subdued. The wild upholstered ... Read more
MotorcitymanDetroit
Member Since 2016
1 review
0 forum posts
7 helpful votes
Sailed March 2016
As the leader (financer) of a family of 7, we had four 5 star votes and three 4 star votes for the cruise. Obviously we all thoroughly enjoyed the cruise. Embarkation was delayed until 2:30 pm because of the well-documented issue on the ... Read more

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skipperanne
Member Since 2014
2 reviews
134 forum posts
4 helpful votes
Sailed March 2016
Norwegian Gem March 12-22,1016. The cruise was way over crowded. We were told that there were 3,000 passengers on the ship, and 1/3 of them were teens. If you look up the stats on the Gem it claims it's capacity is 2400. It ... Read more
kfarle
Member Since 2015
1 review
2 forum posts
4 helpful votes
Sailed March 2016
Embarkation was slow (there was an outbreak on the prior sailing so we had to wait as the ship was sanitized) This could not be helped and we were glad that the crew were thorough. The outbreak is evidence of why it is SO IMPORTANT to let ... Read more
TheBearAK
Member Since 2016
1 review
2 forum posts
1 helpful vote
Sailed March 2016
Terminal - Because of a illness on the previous cruise, the ship had to be “sanitized” before we could board. This is a good thing, however, their version of sanitize and mine are two different things evidently. Anyway, the ... Read more
vonseggern
Member Since 2016
1 review
0 forum posts
2 helpful votes
Sailed March 2016
Our boarding was delayed for several hours because the previous cruise had exceeded the number of sick on board allowed by regulations. Staff disinfected and cleaned while we were crammed into the boarding area until it reached maximum ... Read more
donnalynn279
Member Since 2015
1 review
1 forum post
23 helpful votes
I read a lot of these reviews before my trip, and I was overwhelmed with negativity, so I wanted to post an honest review about my experience on the Gem. I'm not a super experienced cruiser, but I have been on Carnival and Royal Caribbean ... Read more

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deacon16
Member Since 2016
2 reviews
0 forum posts
3 helpful votes
Sailed March 2016
Been on over 80 cruises, 10 with NCL. Was the worse cruise of any we have taken. If this had been our first, we would never sail again! Second day at sea, the virus broke out, meaning the ship had not been properly cleaned. The follow-up ... Read more
deacon16
Member Since 2016
2 reviews
0 forum posts
2 helpful votes
Sailed March 2016
Have cruised over 80 times, at least 10 on NCL, in the Platinum level, been on the Gem 3 times. Never had a problem with NCL before, but they now have changed "CUSTOMER SERVICE into CUSTOMER DISSERVICE"! I was on hold on the ... Read more
jennyct10
Member Since 2014
2 reviews
19 forum posts
0 helpful votes
Lately, we prefer paying for the Haven 2 bedroom, especially because we have 3 teens and we dislike fighting for deck chairs (the Haven has its own deck and pool). Plus we don't have to deal with the crazy overstuffed hot tubs. For ... Read more
fairygirl1
Member Since 2012
1 review
134 forum posts
4 helpful votes
Sailed March 2016
Sailed on the Gem for 2nd time, ( our 4th w/Ncl) 1st back on gem since drydock. It is beautiful! We loved it before, but this is a great redo. Our balcony cabin was upgraded to suite 2 weeks prior, not a lot of difference other ... Read more
Rsack111@aol.com
Member Since 2011
1 review
15 forum posts
0 helpful votes
First & most positive I'll say we have never had a bad cruise. My daughter at the age of 30 had gotten a very bad stomach disease & became handicapped she was a productive CNA lost over 100 pounds and is now confined mainly too a ... Read more

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Paddy41
Member Since 2010
9 reviews
961 forum posts
0 helpful votes
First getting to the ship. We drove from our home in Ontario to Albany where we stayed overnight and then boarded the Yankee Trails Bus to NYC. This was most definitely the best spent money at $90pp round trip with delivery right to the ... Read more
ign3ous
Member Since 2016
1 review
0 forum posts
5 helpful votes
ONLY WRITING THIS BECAUSE NCL ASKED FOR MY FEEDBACK; But left me with only 1000 characters to respond. GUESS I'LL START WITH THE GOOD STUFF: PARTY: Myself, wife, 18m daughter, & 2 parents (adjoining room) Booking: ... Read more
boxershorts
Member Since 2010
1 review
1 forum post
2 helpful votes
The Purple DIamond suite was magnificent. Our stateroom attendant, Joy was the utmost. She was efficient, helpful, kind, considerate and personable. Our buter was trying too hard and so he was annoying. The Hotel Director, Sonja was ... Read more
Clay Girl
Member Since 2013
1 review
76 forum posts
4 helpful votes
Sailed March 2016
We sailed March 12-22 on The Gem. NCL does a good job of making a cruising holiday affordable and fun for families. We sailed have sailed on The Gem in 2014 as well. We returned this year hoping for a good vacation, and overall it was: ... Read more
jtown74
Member Since 2014
3 reviews
0 forum posts
16 helpful votes
Sailed 3/12-22 out of Manhattan. Our 4th NCL cruise. Embarkation: Very easy. TIP: once on board head to O'Sheehan's instead of the buffet. Much calmer since many, many people head to the buffet. Sail away: Spinnaker's is the place to ... Read more

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