Norwegian Gem Cruise Reviews

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Norwegian Gem
Member Rating
69% Loved It
Cruise Critic Rating
4.5 Editor's Rating

1,491 Norwegian Gem Cruise Reviews

Cruiser rating
Excellent
638
Very Good
367
Average
239
Poor
125
Terrible
81
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420
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120
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109
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Senior Cruises
54
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Lindsey on tour
Member Since 2016
1 review
This was an excellent cruise. We had two nights in New York before we embarked on the ship which went very smoothly. The ship was very clean and very new looking and I particularly liked our cabin especially the shower room. Dining was ... Read more
Welcome1958
Member Since 2016
1 review
Sailed three weeks ago
Recently returned from a seven (7) day excursion which included Halifax NS; Saint John New Brunswick, Portland Maine and Newport RI. From embarking to disembarking everything pretty much gelled on "The Gem". Halifax with ... Read more
Larkenvar
Member Since 2014
2 reviews
159 forum posts
3 helpful votes
Sailed three weeks ago
Gem has been a favorite ship of mine for years. The size promotes friendly interactions. The food and service is always excellent. The entertainment is typical of other ships but not as professional as say Breakaway. Gem is a great ship to ... Read more
mikflounders
Member Since 2016
1 review
4 helpful votes
We bought this cruise as a package deal having seen it advertised in a newspaper and seemingly a good buy. We had never been on a cruise before and were going to celebrate a significant birthday with close friends. So a little bit ... Read more
whatwillksaid
Member Since 2015
1 review
13 forum posts
This was our second cruise aboard an NCL vessel, second of the "jewel' class of ships & the first post revamp. We found the boat to be in great condition, compared to the Pearl this looked much more updated and ... Read more

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SVBing
Member Since 2006
4 reviews
9 forum posts
3 helpful votes
Sailed four weeks ago
Nice change from Caribbean.....Canadian Maritime. I would like to rate this higher but just can't. that said.... I'd give this a 3.5 score. NY Manhattan port, a little crazy. do not rush to port, can't board usually before noon, can be ... Read more
NanaPark
Member Since 2016
1 review
3 helpful votes
Sailed four weeks ago
This was our first cruise with NCL, and it will definitely be our last.We chose this cruise based on itinerary and dates. On paper the price for a balcony cabin looked very good. On arrival the cabin bed was a double although I had ... Read more
Don Julio
Member Since 2008
1 review
58 forum posts
4 helpful votes
The Gem is really a beautiful boat especially on the inside. I heard that it had been recently renovated and it basically looked brand new. Each dining experience was unique and I thought that the food quality was excellent. Cagneys was ... Read more
Ricardo13
Member Since 2016
1 review
2 helpful votes
Sailed four weeks ago
We chose the NCL Gem Canadian-NE cruise from NY due to tropical storm activity in the Gulf and Atlantic. After booking, TS Hermine developed and eventually looked that it could impact us in NE and the Noth Atlantic..Fortunately the storm ... Read more
Irish
Member Since 2001
2 reviews
6 helpful votes
Sailed four weeks ago
I received a phone call from NCL 3 days before the ship sailed offering me a cabin for a very good price especially because I sail alone and most times must pay for 2 people. The cabin was very comfortable for one person so I was happy. ... Read more
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kingchrish
Member Since 2013
2 reviews
20 forum posts
3 helpful votes
This was our 3rd cruise with NCL (we were on the Dawn out of Boston twice. We've been on 6 cruises overall). Out of the 6th cruises we've taken, this one was rated the lowest. First of all, the intinnary changed. About 5 or so months ... Read more
parhody02885@gmail.com
Member Since 2016
1 review
6 helpful votes
This was my first time on NCL Cruise line and it certainly won't be my last! The Cruise Director Alvin was amazing and I really thought he must have a twin because he was everywhere! The personality of Alvin and Zach the Assistant was ... Read more
jwnexus@earthlink.net
Member Since 2016
1 review
1 helpful vote
Sailed August 2016
Liked availability out of NYC my single biggest complaint was lip service from staff 9bar guys on pool deck good in dining they spoke English but really did not understand it well, just a lot of yea yea and then they did not provide ... Read more
mitchk220
Member Since 2016
1 review
1 helpful vote
Sailed August 2016
This was my first-ever cruise. We were on a family reunion with 13 people and seven rooms. To put it simply, I have become a cruiser for life. Embarkation was a nightmare. The process seemed to last for hours and it did. I have had ... Read more
kunyve
Member Since 2016
1 review
10 helpful votes
Sailed August 2016
I had a great experience 12 years ago with Norwegian Dawn when it first came out and thought things would be the same this time, I was wrong. I received horrible customer service, I was away from my family members, my cabin was unclean ... Read more

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hgeoffroy
Member Since 2016
1 review
6 helpful votes
We chose to go on a cruise last minute and we ended up on the Norwegian Gem. We embarked from the port in NYC and commuted there from CT. It was easy to find right off the Hudson parkway and we drove up and parked without any trouble. I ... Read more
newcruiser48
Member Since 2005
1 review
430 forum posts
2 helpful votes
Sailed August 2016
I booked this cruise last minute with my sister just to get away for a bit. We drove 2 hours and parked at the terminal. It's surprisingly easy to do. We brought our luggage down to check it in..coming home we had a very nice porter take ... Read more
Murph3383
Member Since 2016
1 review
4 helpful votes
Sailed August 2016
This was our 4th cruise on Norwegian in the past year. The other 3 were on the Breakaway. The Gem is a smaller ship with nice amenities. The Cabin was small, the bathroom was unmanagable. Shower was fine but zero room to use the toilet. ... Read more
cruiseitnow
Member Since 2016
1 review
4 forum posts
2 helpful votes
New crew with a lot of training needed. Ship itself nothing special with a nice mid sized ship feel. Food quality seems to keep going down. Hall and room phones often did not work. Cruise director and specialty coordinators not very good ... Read more
Glo1127
Member Since 2016
1 review
6 helpful votes
This is my third cruise in fifteen years. Overall, it was good and I might do it again. The ship is well kept. The entertainment was good quality (but not great) and diverse for all age groups. The freestyle dining was a downer for me. The ... Read more

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jimalyson1@gmail.com
Member Since 2016
1 review
8 helpful votes
Looking for a new vacation idea for our family this summer was harder than usual, as our two kids, aged 13 and 16, are more independent and want to go off and do things by themselves, while we still want some family time. We have never ... Read more
sydney3333
Member Since 2016
1 review
3 helpful votes
Perhaps I have sailed Norwegian one too many times. The evening shows were stale for lack of a better term and the daily 'entertainment' was virtually nonexistent. The few events during the day that looked interesting had an additional fee ... Read more
army442
Member Since 2016
1 review
5 helpful votes
Sailed August 2016
I had chosen this cruise on the advice of a family member. It was suppose to be a family vacation with my entire family. There were 18 of us. 2 days prior to the cruise I realized that my room had changed. My husband and I had booked 2 ... Read more
katshell2
Member Since 2016
1 review
1 forum post
3 helpful votes
Sailed August 2016
I didn't choose this particular cruise, it was chosen by family members. I have been on this itinerary before, but on the Breakaway, which I enjoyed more. The larger ship has more amenities. I would not take this itinerary again. Nothing ... Read more
wowed777
Member Since 2003
3 reviews
27 forum posts
3 helpful votes
My family has been on many cruises including Disney, Princess, Carnival, NCL, and our favorite RCL. My kids are 17 and 19. We were looking for a lower cost cruise chose the NCL Gem. We booked it 3 weeks before the sail date and decided ... Read more

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