Norwegian Gem Cruise Reviews

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Norwegian Gem
Member Reviews
69% Loved It
Cruise Critic Review
4.5 Editor's Rating
Editor's Note: As of January 2016, the Nickelodeon program will no longer be offered on Norwegian Gem. Norwegian takes a one-ship-fits-all approach to cruising with Gem, where rock climbing meets shuffleboard ...
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Departure Dates:
2016
SEP
03
SAT
SEP
10
SAT
SEP
17
SAT
SEP
24
SAT
OCT
01
SAT
OCT
08
SAT
OCT
08
SAT
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1,477 Norwegian Gem Cruise Reviews

Cruiser rating
Excellent
633
Very Good
364
Average
236
Poor
124
Terrible
79
See reviews for
Family Cruises
Family Cruises
415
Romantic Cruises
Romantic Cruises
116
First-Time Cruisers
First-Time Cruisers
109
Senior Cruises
Senior Cruises
53
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service

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kunyve
Member Since 2016
1 review
Sailed three weeks ago
I had a great experience 12 years ago with Norwegian Dawn when it first came out and thought things would be the same this time, I was wrong. I received horrible customer service, I was away from my family members, my cabin was unclean ... Read more
hgeoffroy
Member Since 2016
1 review
Sailed three weeks ago
We chose to go on a cruise last minute and we ended up on the Norwegian Gem. We embarked from the port in NYC and commuted there from CT. It was easy to find right off the Hudson parkway and we drove up and parked without any trouble. I ... Read more
newcruiser48
Member Since 2005
1 review
429 forum posts
1 helpful vote
Sailed three weeks ago
I booked this cruise last minute with my sister just to get away for a bit. We drove 2 hours and parked at the terminal. It's surprisingly easy to do. We brought our luggage down to check it in..coming home we had a very nice porter take ... Read more
Murph3383
Member Since 2016
1 review
3 helpful votes
Sailed three weeks ago
This was our 4th cruise on Norwegian in the past year. The other 3 were on the Breakaway. The Gem is a smaller ship with nice amenities. The Cabin was small, the bathroom was unmanagable. Shower was fine but zero room to use the toilet. ... Read more
cruiseitnow
Member Since 2016
1 review
4 forum posts
1 helpful vote
New crew with a lot of training needed. Ship itself nothing special with a nice mid sized ship feel. Food quality seems to keep going down. Hall and room phones often did not work. Cruise director and specialty coordinators not very good ... Read more

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Glo1127
Member Since 2016
1 review
4 helpful votes
This is my third cruise in fifteen years. Overall, it was good and I might do it again. The ship is well kept. The entertainment was good quality (but not great) and diverse for all age groups. The freestyle dining was a downer for me. The ... Read more
jimalyson1@gmail.com
Member Since 2016
1 review
3 helpful votes
Looking for a new vacation idea for our family this summer was harder than usual, as our two kids, aged 13 and 16, are more independent and want to go off and do things by themselves, while we still want some family time. We have never ... Read more
sydney3333
Member Since 2016
1 review
3 helpful votes
Sailed three weeks ago
Perhaps I have sailed Norwegian one too many times. The evening shows were stale for lack of a better term and the daily 'entertainment' was virtually nonexistent. The few events during the day that looked interesting had an additional fee ... Read more
army442
Member Since 2016
1 review
3 helpful votes
Sailed four weeks ago
I had chosen this cruise on the advice of a family member. It was suppose to be a family vacation with my entire family. There were 18 of us. 2 days prior to the cruise I realized that my room had changed. My husband and I had booked 2 ... Read more
katshell2
Member Since 2016
1 review
1 forum post
2 helpful votes
Sailed four weeks ago
I didn't choose this particular cruise, it was chosen by family members. I have been on this itinerary before, but on the Breakaway, which I enjoyed more. The larger ship has more amenities. I would not take this itinerary again. Nothing ... Read more

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wowed777
Member Since 2003
3 reviews
27 forum posts
1 helpful vote
Sailed four weeks ago
My family has been on many cruises including Disney, Princess, Carnival, NCL, and our favorite RCL. My kids are 17 and 19. We were looking for a lower cost cruise chose the NCL Gem. We booked it 3 weeks before the sail date and decided ... Read more
lizcreek
Member Since 2016
1 review
1 helpful vote
I went on this cruise because it was convenient and a relative wanted to go. I've cruised on five lines about 20-30 times total. Norwegian has never been more than mediocre, but in the past was at least worth the cost. No longer, they've ... Read more
Garymgbje
Member Since 2016
1 review
3 helpful votes
Sailed July 2016
Nearly everything about this cruise was outstanding. The Gem was the perfect size for a ship. Having been on the Breakaway with it's severe overcrowded public areas, the Gem is, by far, the more mellow and relaxing ship. Staying in the ... Read more
Mari2569
Member Since 2016
1 review
10 helpful votes
This is my fifth cruise, first with NCL. I was looking forward to an amazing, classy cruise. I was very disappointed to say the least. My mother who is almost 80 came along for the ride as well as my 7 year old and 15 year old and my ... Read more
BrianHickey
Member Since 2016
1 review
8 helpful votes
Sailed July 2016
We cruised on the Gem last week (July 30th-Aug. 6th) and I must say it was nothing short of fantastic. Food, Staff, Casino, Room, Ports, Entertainment...all we're first class. Our cabin Steward in particular was great. I love the ... Read more

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sunluva7
Member Since 2002
9 reviews
2,150 forum posts
13 helpful votes
This was an annual summer vacation for me my husband. Between the two of us, we've done over a dozen cruises, on Princess, Celebrity, Norwegian, Disney and Carnival, to Caribbean, Alaska and Europe. This year, we chose an easy, ... Read more
chisox021
Member Since 2014
2 reviews
54 forum posts
18 helpful votes
I hate to start out being negative, but I feel I have too..... The only awful thing about this cruise was the first night. We had a BX room, 9166 and about 3:00am on the first night, our neighbor's decided to come back to their room ... Read more
neiljcurran@gmail.com
Member Since 2016
1 review
4 helpful votes
Sailed July 2016
Only back from this cruise and it was FANTASTIC. I have previously travelled Norwegian before. If you like to do everything at the time you want, socialising with who you want and wearing what you want (within reason, Except for La Bistro, ... Read more
Karl0321
Member Since 2015
2 reviews
8 helpful votes
This was our 3rd year in a row on the same boat with the same destinations (Port Canaveral, Great Stirrup Cay and Nassau). We chose the cruise primarily because we like the convenience of leaving and returning to NYC and we like the Gem. ... Read more
Gunner71
Member Since 2016
1 review
2 helpful votes
Celebrated parents' 50th with group of 18. Overall, a very good experience. Arvell bartends at O'Sheehan's: the best!! Second City show is a must; great cast. Food is plentiful and constant; you WILL eat a lot. Unlimited beverage ... Read more

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CTYankees74
Member Since 2016
1 review
4 helpful votes
Third time cruising, first with our children, last two on Royal Caribbean and Carnival. All in all, the service onboard was very good from dining, to the bars, and room steward. Like many reviews I read beforehand, definitely felt ... Read more
Bellapags
Member Since 2016
1 review
Food was great. If the buffet gets boring the inclusive restaurant menus change everyday. We really enjoyed the restaurants. Shows were ok. Aerial show on last night was the best. Not to be missed. Make friends with your Stewart as well. ... Read more
Cruise 072016
Member Since 2016
1 review
15 helpful votes
This is our third NCL cruise. We have sailed on the Dawn, Spirit and last week the Gem. This trip was a 7 day cruise to the Bahamas. Our travel group consisted of eight adults with some mobility issues. We hired a limo for easy ... Read more
cruise500
Member Since 2016
1 review
9 helpful votes
Just got off the NCL Gem two days ago and overall we had a wonderful time. We chose the two bedroom family suite (SC) because we have three small children and wanted to ensure that we had plenty of room. Our trip stopped at Port ... Read more
MoBlind
Member Since 2014
1 review
2 forum posts
5 helpful votes
Sailed July 2016
Never again. Let me state I'm a very fluid go-with-the-flow kind of person, late 40s. I like to have a good time and my sense of entitlement begins and ends with what I pay for; no more, no less. That being said: 1. Room was dirty ... Read more

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