Norwegian Gem Cruise Reviews

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Norwegian Gem

Member Rating

69% Loved It

Cruise Critic Rating

4.5 Editor's Rating
1,641 Norwegian Gem Cruise Reviews
Cruiser rating
Excellent
682
Very Good
425
Average
263
Poor
148
Terrible
85
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141
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First-Time Cruisers
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Senior Cruises
65
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Momofdoc
Member Since 2017
1 review
4 forum posts
4 helpful votes
Sailed four weeks ago
My friend and I chose Norwegian based on our cruise to Alaska last year on the same line. We were very pleasantly surprised by the size of the mini-suite, especially the spacious bathtub and shower. The staff and crew were all wonderful ... Read more
Freckled Northerner
Member Since 2016
1 review
2 forum posts
4 helpful votes
Our experience was not the greatest. Smoking on balconies, in front of entrances so the smell wafted into the main areas and the stench from the casino was appalling. The stench wafted in the theatre on deck six. Gross. We walked out ... Read more
Plainmom
Member Since 2013
1 review
24 forum posts
8 helpful votes
Sailed four weeks ago
The Gem is our favorite ship! Embarkation went very quickly. A few issues with changing the time of our docking, but it also went smoothly once docked. We hit some rough seas for a bit but that is Mother Nature. The food in the main ... Read more
apro2tvl
Member Since 2011
1 review
37 forum posts
8 helpful votes
IMHO, Using The NYC Cruise Terminal is not a pleasant experience. The embarkation was so backed up. Maybe because the TSA was only operating 3 of the 8 check points? Once past this obstacle, NCL did a fine job. Still it took 85 minutes ... Read more
norm258
Member Since 2017
1 review
3 forum posts
Sailed four weeks ago
I chose this cruise for its departure port and destinations. It didn't disappoint. Not an old crowd like I've seen on other cruises. Cruise Director staff offered lots to do and if you were bored then you missed out. Dining room food ... Read more
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Br. Donald
Member Since 2017
1 review
11 helpful votes
Booked this cruise in late December as a last minute winter getaway. With gratuities, port charges and the Ultimate Beverage Package we spent $1900.00 for two people. We had never sailed Norwegian before (Celebrity, RCL, Holland America) ... Read more
Richpontone
Member Since 2004
3 reviews
851 forum posts
2 helpful votes
Sailed four weeks ago
Been on 10 Norwegian cruises but this was one of the best. Food was good but if you want high end cuisine, remember this is a budget and not a luxury cruise line. Service and food at La Cucina and Le Bistro restaurants were ecellent. Also ... Read more
LCFtravels
Member Since 2017
1 review
4 helpful votes
Sailed February 2017
This was our first cruise. We are accustomed to high end all inclusive vacations. This cruise we found catered to large families and party type travelers. The dress restrictions were not upheld. The overall feel of the cruise was very ... Read more
wareick
Member Since 2015
1 review
6 forum posts
4 helpful votes
Whenever I cruise, it's hard to separate my opinion of the Ship itself from my enjoyment of the Cruise as a whole. When you're traveling with a large family (DW and me, 5 kids from 8 yrs - 18 yrs), there are many factors that influence ... Read more
kellyjo72
Member Since 2017
1 review
3 helpful votes
We made the most out of this cruise. My son had a ball just running around. He is 12 and will be 13 next month. They wouldn't let him bump up to the teen room (Royal Caribbean allowed him to) so he never did any of the kids programs. He ... Read more
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vinnylemonice
Member Since 2017
1 review
5 helpful votes
Sailed February 2017
Norwegian has declined in quality and passenger service. I would not go back on this ship ever. Common amenities to which I have become accustomed on other lines are totally missing or available for an outrageous price on the ... Read more
Coach27
Member Since 2017
1 review
4 helpful votes
10 of us took this Cruise out of N.Y. No Flying involved. Also had 3 older people with us. Parking with a coupon was $ 300 a car. Check for coupons . Parked right at the ship. 9 am exactly. Use google GPS to get to the ship . Pretty ... Read more
PattiT
Member Since 2015
1 review
9 forum posts
4 helpful votes
Sailed February 2017
So sad when it all had to end. We enjoyed so much great food and delicious drinks! Sint Maarten was our favorite port. We are considering coming back for a weeks vacation there. Our cabin steward Edwin was fantastic, he kept my ice bucket ... Read more
smartcruiser60
Member Since 2012
2 reviews
35 forum posts
3 helpful votes
Having been on NCL on a number of occasions this trip was different in a number of ways. Watch the $7.95 charge for every room service request. This is the first time ever that I would have to pay for room service on any cruise line. ... Read more
tffd01
Member Since 2006
6 reviews
7 forum posts
16 helpful votes
My wife and I just got back from a 10-day cruise on the Norwegian Gem to the Eastern Caribbean. It was our 9th cruise and our 5th on Norwegian. We like the ‘Freestyle Dining’ that they have on Norwegian so we can eat ... Read more
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kedso
Member Since 2009
1 review
1 forum post
2 helpful votes
Sailed February 2017
This trip was for a special birthday and Valentine's Day celebration. Hubby and I, sons and other relatives made the trip also. What fun we had! Every part of the cruise that was controlled by NCL was wonderful. The rough sea days they ... Read more
Helpful? Thank kedso
mikejan
Member Since 2016
1 review
5 forum posts
3 helpful votes
Overall it was a great cruise with the exception of the 2 storms we hit. The pool was closed for 2 days (again due to the weather). Overall the service was great. We were in a forward Suite and were treated wonderfully! We had a large ... Read more
4skeeter
Member Since 2012
2 reviews
59 forum posts
8 helpful votes
The Gem is a really nice sized ship! We still got lost occasionally, but overall you can find favorite spots to call your own without long searches. You see folks you've met and can make friends that way. The Sea days were rough at times, ... Read more
ocdtraveler
Member Since 2014
2 reviews
2 forum posts
2 helpful votes
Sailed January 2017
My first time on the Gem. This is a very nice ship. Just the right size. The food in Le Bistro is worth the price of the cruise. The NCL dance team was outstanding. Amazing choreography. Excellent, excellent service all around...from ... Read more
raratonga
Member Since 2009
1 review
17 forum posts
5 helpful votes
We booked this cruise the beginning of January and selected a family outside cabin. This was our first cruise in 20 years that we did not have a balcony and I was not disappointed with the room especially since leaving from New York in ... Read more
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Kathy DelGaudio
Member Since 2017
1 review
13 helpful votes
We were treated royally by the staff of the Gem from the time we embarked until we disembarked on our 10 day cruise to the Eastern Caribbean. NCL clearly aims to please all guests and created a relaxed friendly, fun atmosphere. Through ... Read more
heartsasea27
Member Since 2017
1 review
2 helpful votes
Sailed January 2017
We love Norwegian! We even got married on the Jewel on 10/10/09. We enjoy the casual ease of this line. No rush,no worry! We like having many sea days while leaving from NYC. Even the colder days are just a pleasure. The show are the best ... Read more
fjcolmol
Member Since 2009
1 review
117 forum posts
4 helpful votes
Sailed January 2017
Chose this cruise to get a break from our cold local weather. Check in was Quick and easy, as it was almost 4 PM. Had the steward separate the twin beds which opened up the middle of the cabin. First time in a non balcony room, but it ... Read more
Travelwaves
Member Since 2017
1 review
5 helpful votes
I cannot recommend the Norwegian Gem! The ship is recently refurbished but HVAC brought on asthma/bronchitis. Maybe mold circulating? We expected an inclusive experience, instead we felt extra costs were at every turn. We had ... Read more
Auntieem919
Member Since 2017
1 review
3 helpful votes
Sailed January 2017
My sister and I cruised on RCL the end of Nov. I wasn't the least bit impressed with their food, their customer service was outstanding. We sailed out of New York on the Gem for a ten night Western Caribbean cruise the end of January. ... Read more
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