Norwegian Pearl Cruise Reviews

4.0 / 5.0
2,401 reviews
Photo Credit: barrelracinchamp
Photo Credit: barrelracinchamp
Photo Credit: barrelracinchamp
Photo Credit: barrelracinchamp
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Cruiser Rating
3.8
Average
2,400 reviews
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Featured Review
Overall good cruise - some big differences from pre-covid
"We had a party of 10 and the staff avoided the table until I went to the maitre'd and mentioned that we had been there 15 minutes with no attention.think they should be better stocked No Frozen Drinks at all on Thursdays - it was like we were already gone in their mind Lines to Tender to Bar Harbor was AWFUL...."Read More
Drossman508 avatar

Drossman508

6-10 Cruises

Age 60s

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1-10 of 2,401 Norwegian Pearl Cruise Reviews


Was not what I was hoping for

Review for a Caribbean - Western Cruise on Norwegian Pearl

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Sunseeker1001
10+ Cruises • Age 70s

We chose this cruise because it was so inexpensive (our airfare was as much as the cruise); only going to places where walking distances or long bus rides to excursions. Husband uses a rollator for serious back issues. We tried to get spots on snorkeling at both Harvest Caye and Cozumel (HC was sold out on the first day NCL took reservations online. Cozumel was cancelled due to the weather; ...
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Sail Date: January 2024

Cabin Type: Mid-Ship Balcony

Traveled with disabled person


Very poor service

Review for a Caribbean - Western Cruise on Norwegian Pearl

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ILoveCruising12345
2-5 Cruises • Age 40s

They usually only have one bartender working at each bar. This means long lines all the time! Maybe it's their way of making sure people don't get to drunk? Either way it's frustrating to purchase a drink package and wait 30 minutes anytime you want one. The restaurants are no better. I think they need more staff or better management. We waited over 45 minutes before our appetizer even arrived. ...
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Sail Date: January 2024


Below expectations

Review for a Bahamas Cruise on Norwegian Pearl

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Leah J
2-5 Cruises • Age 40s

Let’s start by highlighting the positives…hmmm. Well most of the crew was pleasant. The attendants at the buffets were great. Food was extremely mediocre. We ate at the buffet because of the kids. The room was nice. My blanket was dirty so I took it off the bed and requested a new one. Most dishes were bland and overcooked. Fish tasted like cardboard, chicken was dry and very little flavor. Very ...
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Sail Date: December 2023

Cabin Type: Mid-Ship Mini-Suite with Balcony

Traveled with children


Decent given the price

Review for a Bahamas Cruise on Norwegian Pearl

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discoroux
2-5 Cruises • Age 30s

Just cruised on the Pearl for 3 days to the Bahamas. My biggest complaint (aside from the hard to use app, which isn't really the ship's fault) is that the bed was way too firm and the pillows way too soft. Entertainment was average. Typical lounge music wasn't the best, but bingo nights were a lot of fun. There's a good variety of dining options. The quality of that food though is debatable. ...
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Sail Date: December 2023

Cabin Type: Courtyard Villa with Balcony


Good but…

Review for a Bahamas Cruise on Norwegian Pearl

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midnightmags
2-5 Cruises • Age 40s

We chose this cruise to enjoy a bit of fun in the sun with our kids, ages 10 and 12. We’ve cruised on Norwegian, Royal and Disney on cruises between 4-17 nights in the past and while this was a pleasant cruise it didn’t stand up to Royal or Disney in terms of genuine and warm customer service, food quality and options, entertainment or kids programming. There was nothing really wrong with anything ...
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Sail Date: December 2023

Cabin Type: Mini-Suite with Balcony

Traveled with children


Bad experience, worse company

Review for a Caribbean - Eastern Cruise on Norwegian Pearl

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drnkyBdwy
First Time Cruiser • Age 60s

The ship itself is well run by captain and crew. One can feel confident that they are safe, that the crew are competent. The service staff below management level are mostly genuine, friendly and helpful. Stunningly, the upper level staff, particularly the “customer service” staff were almost uniformly arrogant, condescending and officious. The internet manager in particular was a complete jerk. If ...
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Sail Date: December 2023


Great cruise overall

Review for a Caribbean - Western Cruise on Norwegian Pearl

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barrelracinchamp
6-10 Cruises • Age 40s

Went on the eleven night cruise out of Miami on the Pearl. This was the longest cruise we had ever been on but it went by fast and was never monotonous. We had an inside cabin… (personally would avoid this floor as it’s under the kitchens and dining area and was pretty noisy.) Food was amazing on buffet and main dinging room Summer Palace. Service was top notch as well although I missed the ...
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Sail Date: November 2023


Cruise Norwegian for the Itinerary, the rest is below par at best.

Review for a Canada & New England Cruise on Norwegian Pearl

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mbrown572097
6-10 Cruises • Age 50s

This was my 6th cruise. I've been on Carnival, NCL, HAL and RCL. This New England cruise has given me reason to take another look at the other lines again. Dining room service was slow and below average. Buffet was poor to say the least. The staff is clearly trying but they just don't have the numbers or materials to provide good food and service. I'm still trying to figure out how you can ...
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Sail Date: October 2023

Cabin Type: Mid-Ship Mini-Suite with Balcony


Poor Guest Services, Travel, and Entertainment

Review for a Canada & New England Cruise on Norwegian Pearl

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candlevase
10+ Cruises • Age 70s

Family Get-together Party of 5 with 3 cabins. We were all to have 2 for 1 fares, with a Specialty Restaurant, 150 minutes WIFI/Internet, and $50 shore excursion credit. Unlike the other 2 cabins, we only received the 2 for 1 fare. Spoke with Guest Services and they had to get with HQ. Never got back to me. Went to Guest Services again and they stated HQ said they wouldn't do anything because it ...
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Sail Date: October 2023


New England Cruise Quebec City to Boston October 6, 2023

Review for a Canada & New England Cruise on Norwegian Pearl

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broncofan99
6-10 Cruises • Age 60s

The October 6, 2023, the New England cruise from Quebec City to Boston began on October 4 with the NCL BOGO air. The trip began at 6 am on United Air from Colorado Springs to Chicago. Late start with plane bathroom issues but arrived in time in Chicago for our connecting Air Canada flight. The Chicago flight loaded and had a delay of 20 minutes, then another 20, then everyone told to deplane, ...
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Sail Date: October 2023

Cabin Type: Mid-Ship Balcony


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