Princess Emerald Princess Cruise Reviews

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Emerald Princess

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70% Loved It

Cruise Critic Rating

4.5 Editor's Rating
1,194 Princess Emerald Princess Cruise Reviews
Cruiser rating
Excellent
510
Very Good
294
Average
225
Poor
97
Terrible
46
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Family Cruises
190
Romantic Cruises
Romantic Cruises
128
Senior Cruises
Senior Cruises
93
Repositioning Cruises
Repositioning Cruises
52
Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
dcolosi
Member Since 2017
1 review
1 helpful vote
Sailed three weeks ago
First time with Princess (the Emerald Princess). Cruised Alaska June 4, 2017. The ship was fine and the food and bars were great, but the entertainment was a bit lacking; focusing too much on passenger participation, like game shows and ... Read more
crc78028@gmail.com
3 reviews
2 helpful votes
Sailed four weeks ago
Mixed Bag………. Our recent Alaska Cruise on the Emerald Princess was a mixed bag, Mostly good but some sad surprises. On the good side we had almost to the person the very best, most courteous and friendly staff ever. ... Read more
StrawberryTx
Member Since 2007
2 reviews
134 forum posts
2 helpful votes
This was our 9th cruise with Princess, and second on the Emerald, and 4th Inside Passage to Alaska. I was more disappointed in this cruise than in the past. Because of the "Club Class" they would not allow you to eat lunch in ... Read more
BC-er
Member Since 2010
4 reviews
49 forum posts
1 helpful vote
This was a 'mother & daughter" get away. Just one day from Vancouver to Seattle then returning on the Quick Shuttle back to Vancouver. Boarding took a long time but the problem was the US customs trying to clear a 'gazillion' ... Read more
Helpful? Thank BC-er
Peetee
Member Since 2011
3 reviews
162 forum posts
3 helpful votes
We had cruised SF to Sydney in 2011 and loved it. We decided to do this one in reverse of that one. We enjoy repositioning cruises. When asked what is our favorite place to visit. We always say Bora Bora and Moorea. Doing this a ... Read more
PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi Peetee, we're glad you enjoyed your Emerald ... Read more
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Cindy132000
Member Since 2017
1 review
4 helpful votes
Was a 4 hour wait just to get on the boat, therefore we hardly had anytime to enjoy the amenities. During the 4 hour wait partially we were in an area where there were no seats, no water, no food. My husband actually left as he is not ... Read more
LilyRose761
Member Since 2015
1 review
4 forum posts
1 helpful vote
Sailed May 2017
We wanted to see Sitka, and it was wonderful. However, the excursion we were on couldn't go to one place that was advertised, because it is always closed on Mondays. We asked for, and received a partial refund. The telephone receptionist ... Read more
Coxswain49
Member Since 2016
1 review
34 forum posts
Sailed May 2017
Overall Princess standards although still high have fallen. This was a relocatoipn criuise so that maybe the reason. We found that most staff seem to go through the motions,so except for your cabin steward don't expect them to go mout ... Read more
csherriff
Member Since 2017
1 review
2 forum posts
3 helpful votes
Embarkation in Vancouver was a gong show. It took almost 3 1/2 hours to get on the ship due to the border security being overwhelmed by the number of ships in port. Ship did not sail until after 7 PM (originally scheduled for 4:30 ... Read more
PrincessCruises3, Social Team, Princess Cruises, responded to this review
We’re disappointed to learn of your frustrating ... Read more
gurusuami
Member Since 2011
1 review
20 forum posts
3 helpful votes
We have traveled on both the Allure and Oasis of the Seas with RCI and Solstice and Millennium with Celebrity. Compared to them Princess is unfortunately a way way distant last. First and foremost the quality of the cooking in the main ... Read more
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DnD912
Member Since 2013
1 review
4 helpful votes
We picked this cruise because it was short and we wanted to visit Vancouver. Plus we were anxious to cruise with Princess for the first time. Probably will never cruise with them again. The food in the main dining rooms was truly awful. ... Read more
nalaturb
Member Since 2010
2 reviews
18 forum posts
10 helpful votes
Sailed May 2017
My wife and I take coastal cruises at least once a year.Normally we have a very pleasant experience.In the past we have sailed on mid sized ships.This time we decided to try a larger ship.The cruise started off on a very positive note ... Read more
Travel For Two
Member Since 2013
3 reviews
134 forum posts
My family has been using Princess over two decades and have seen the quality go up and down..... and now it is definitely on the way down again. Let me explain: We, In the last year, took two Emerald Princess voyages (1) Southampton to ... Read more
CobraJet
Member Since 2015
2 reviews
First, and foremost, I must complement the head waiter that I selected for this cruise, the chef and the kitchen staff. I have a significant number of dietary restrictions and therefore when we decided to take this cruise recognized that ... Read more
PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi CobraJet, we're glad that you had a great time ... Read more
gregrenet
Member Since 2016
1 review
3 forum posts
1 helpful vote
My wife and I boarded the ship in Sydney on 12 April 2017 and stayed on board for 39 nights doing a back to back to back and disembarking in Vancouver, BC after doing the Alaskan inside passage. Where to start the cabin was good we had ... Read more
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Sadiesue94
Member Since 2017
1 review
2 helpful votes
Worst cruise I have ever been on..!! Seriously could not wait to get off ship! Rude workers, rolling eyes at people and talking ..not doing their job. Will not cruise Princess again! The way I see this it comes from the top! Clean up the ... Read more
Karsue
Member Since 2017
1 review
The staff was wonderful as always and the weather was very good. There were a few days that we had moderate seas (12 ft). I noticed that the food was not quite as good as previous cruises, but still very good (this was our 30th cruise, 21 ... Read more
PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi Karsue, thank you for the great feedback ... Read more
tmclaxt
Member Since 2017
1 review
1 helpful vote
We had never been to Australia or the South Pacific. We were sailing on a repositioning cruise on the Emerald in 2015 when Princess had a promotion of a free room upgrade (within class), free specialty dining, and free gratuities. The free ... Read more
dras2
Member Since 2016
2 reviews
1 forum post
6 helpful votes
For us to go to Sydney Austrailia and sail New Zeland was a trip of a life time.  We went 1/2 way around the world.   While Princess has no control over who sails with them there is a demographic of people who make the cruise ... Read more
Helpful? Thank dras2
cboyle
Member Since 2002
25 reviews
1,081 forum post
2 helpful votes
We combined our March 18, 2017, New Zealand cruise with the Emerald Princess’ March 7 New Caledonia & Vanuatu cruise I have written a separate review for that cruise and our 4-night pre-cruise stay in Adelaide, Australia ... Read more
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jackieak
Member Since 2017
1 review
4 helpful votes
We chose to fly to Sydney from Melbourne the day before embarkation so we wouldn't be rushed and would begin our holiday in a relaxed way. We stayed at the Grace Hotel which we really enjoyed and met our daughter (who lives in Sydney) and ... Read more
AlbyofCraigmore
Member Since 2017
1 review
2 forum posts
Our second NZ cruise. One different port ,Picton. Enjoyed onboard activities, did our own thing for tours, found most onboard offered tours too expensive. Food was excellent, we dined any time, buffet and dining room. Entertainment was ... Read more
suesinger
Member Since 2011
1 review
71 forum posts
Sailed March 2017
Great ports. Princess tours were much better than usual. We also used Shore Tours for most of our private tours. Nigel coordinated tours in 5 ports. Highly recommend the company. Food on cruise was odd. Minimal beef at dinner. ... Read more
cboyle
Member Since 2002
25 reviews
1,081 forum post
1 helpful vote
This review includes information on both our March 7, 2017, New Caledonia & Vanuatu cruise and on our 4-night pre-cruise stay in Adelaide, Australia. The cruise portion of this trip gave us the opportunity to visit five new ports and ... Read more
Gaeley
Member Since 2017
1 review
Wanted to cruise from Australia and had never visited these areas. Started our holiday with two nights in Sydney at the Phillip Street Travelodge. Excellent location and easy to get to Cruise Port. We have previously cruised on the ... Read more
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