MSC Sinfonia Cruise Reviews

4.0 / 5.0
706 reviews
Final evening captain and officers thanking passengers
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Baby club for children under 3s
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View from room 9006
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3.8
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11-20 of 706 MSC Sinfonia Cruise Reviews


Defunct toilet for 30 nights

Review for a Middle East Cruise on MSC Sinfonia

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zoneout
10+ Cruises • Age 70s

Our two daughters my husband and myself boarded in Venice for a trip of a lifetime. We had a cabin with a toilet flushing problem. We reported the problem and engineers came on several occasions to change parts but they could never fix the problem. The ship was only 3/4 full but we were never offered another cabin. We had to use the downstairs public bathroom the entire cruise. On our last ...
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Sail Date: November 2022


First and Last MSC Cruise

Review for a Mediterranean Cruise on MSC Sinfonia

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Jason2727
10+ Cruises • Age 40s

I've been on about 50 cruises on all the major lines, and this was my first and last cruise with MSC. The itinerary was great and unique, so I had to try it, but I didn't realize the stepdown in quality compared to Royal and Princess and the other major brands. The food was not good. We tried the sit down dinners twice, and they were very slow and every single item was terrible, so we just had ...
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Sail Date: November 2022

Cabin Type: Deluxe Suite Aurea

Traveled with children


Best time ever

Review for a Europe - Eastern Mediterranean Cruise on MSC Sinfonia

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kirmelyte
First Time Cruiser • Age 30s

A big thank you to everyone on MSC Sinfonia for unforgettable experience. Service provided in every part of the ship is excellent, cleanliness immaculate and entertainment superb. I am very grateful to Disco Bar team: Kennet, Adhi, Wirwan and Bayu for their assistance, they work in different sections on the ship throughout the day and administer guests orders instantly. I also would like to say ...
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Sail Date: May 2022

Traveled with children


Not bad and not good either: it's mediocre.

Review for a South America Cruise on MSC Sinfonia

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nchapira
2-5 Cruises • Age 60s

Imagine a ship with a weird design, everything is turned inward, the window views of some bars are blocked by equipment and always close the blinds of all windows at night. To see the sea you have to go to the pool deck and face the wind and mud. On the 6th floor deck there are side aisles, but there are no chairs to sit and read a book. Imagine that the service has no standard, indicating the ...
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Sail Date: December 2019

Cabin Type: Oceanview Stateroom


Poor service so sad to see the services on board dropped so much

Review for a Transatlantic Cruise on MSC Sinfonia

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Hvpkhyu
10+ Cruises • Age 70s

Poor customer service information we were due to start sailing from Venice on 23rd of November 2019, instead we were put on a coach travelled 2.5 hours to Trieste without prior notices Buffet restaurant not enough capabilities so often have to queue for sitting at breakfast and at lunch. Choice of food poor and not nicely cooked. The buffet restaurant is cramped and if wanted omelette one needs ...
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Sail Date: November 2019

Cabin Type: Interior Stateroom


Six months is a lifetime

Review for a Europe - Eastern Mediterranean Cruise on MSC Sinfonia

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Dagenhamboy
10+ Cruises • Age 60s

We chose the Sinfonia for our November cruise as we'd had a brilliant experience on the same ship in May. Unfortunately, six months is a lifetime for this ship. Departing from Venice, the embarkation was chaotic, unlike the earlier easy and almost seamless experience in Genoa. Not enough staff and a shoving of Italians all trying to push past made the experience one to forget. The lifeboat ...
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Sail Date: November 2019

Cabin Type: Interior Stateroom


Cruising with small children and infants

Review for a Europe - Eastern Mediterranean Cruise on MSC Sinfonia

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agibbs
6-10 Cruises • Age 40s

We chose MSC cruises based on their "family friendly" policies and although the reviews weren't great we were willing to give it a go. I have previously cruised with many other lines, however these were all pre-children and so i was interested to see if this was going to be a good way to travel with a small child. I will state that not all my findings were within MSC's control and some ...
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Sail Date: November 2019

Traveled with children


Poor service and mediocre food

Review for a Europe - Eastern Mediterranean Cruise on MSC Sinfonia

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slowhandjimi
6-10 Cruises • Age 70s

I will not cruise with this line or ship again the staff were rude as was the service in general, the food was not good and the entertainment was even worse, there were only three staff members that were worthy of note, a girl named Anne Carolina Silvera our table waiter called Muliaty and the cabin person (cannot remember his name), they were helpful and did their job amicably and all received a ...
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Sail Date: October 2019

Cabin Type: Suite


Not that impressive

Review for a Europe - Eastern Mediterranean Cruise on MSC Sinfonia

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rmaingot
6-10 Cruises • Age 50s

Have been on many cruises and tried this line for the first time. Wasn't impressed. Also have been dealing with customer service for a finance issue. They've been terrible. These guys are as disorganized as could be. I would not cruise with MSC again because I wasn't impressed with the cruise. But I definitely wouldn't take a chance with them after what we've been through with customer service. ...
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Sail Date: October 2019



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