Norwegian Jewel Cruise Reviews

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Norwegian Jewel

Member Rating

74% Loved It

Cruise Critic Rating

4.0 Editor's Rating
1,693 Norwegian Jewel Cruise Reviews
Cruiser rating
Excellent
802
Very Good
419
Average
217
Poor
133
Terrible
77
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Family Cruises
Family Cruises
433
First-Time Cruisers
First-Time Cruisers
141
Romantic Cruises
Romantic Cruises
109
Senior Cruises
Senior Cruises
100
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
hiroller@tularosa.net
Member Since 2016
1 review
After a lot of research we choose Norwegian Jewel for our 40 year anniversary to Alaska. As first time cruisers I was nervous about what to expect but thanks to the wonderful staff I am now ready to cruise again! The ship was very easy to ... Read more
sbayes
Member Since 2016
1 review
6 helpful votes
Sailed September 2016
The main problem with sailing on this ship is communication. Most of the staff could not understand English and if the questions asked of them where outside the parameters of their spiel they just looked at you with a dumb look and said ... Read more
pamelamedlock
Member Since 2016
1 review
6 helpful votes
Sailed September 2016
We had friends and family who had used the Jewel and decided to try it. It was excellent in every way and highly recommend it to anyone. The crew were beyond friendly,helpful and entertaining. The food was awesome. We ate the buffet a ... Read more
Debtarheelgirl
Member Since 2016
1 review
4 helpful votes
MOST excellent ship and staff - most courteous service - ports of call were greatly described in detail. Service entering and exiting the ship each time was beyond welcoming. Loved the hand sanitizer, hot wash cloths and cookies and ... Read more
SueHarms@Comcast.net
Member Since 2016
1 review
5 helpful votes
This was the second cruise I have been on... and I really DON'T think I will do another.... bottom line very expensive, food is MARGINAL (and yes we paid the "better dinning package" and the Drink package ) While the ... Read more
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davetav
Member Since 2013
2 reviews
4 forum posts
4 helpful votes
Just got back from a 7 day cruise to Alaska on the Jewel, and had a wonderful time. Cruised with my wife, 7 year old daughter and 88 year old mother (birthday wish). We flew to Seattle a day early, and toured the city and had a great ... Read more
abbykeenan
Member Since 2016
1 review
3 helpful votes
Sailed August 2016
My Mother wanted to visit Alaska and we have cruised with Norwegian in the past and enjoyed it. We normally stay in a balcony but due to the higher cost of Alaska we got a inside room. The inside room was fantastic, I was worried but this ... Read more
Garmanr
Member Since 2016
1 review
4 helpful votes
Had a penthouse suite and the VIP service and private breakfast and lunch venue was great. Karen was our concierge for the week and took care of everything. Speciality restaurants on board were all excellent. Highly recommend this ... Read more
Cps720
Member Since 2016
1 review
2 helpful votes
Sailed August 2016
We wanted to do a cruise of Alaska and chose NCL because of prior experience with NCL and freestyle dining. We booked a balcony family room on the 10 deck for our family of four. Our room had a double bed, sofa which converted to a bed ... Read more
jdwoznicki
Member Since 2016
1 review
5 helpful votes
Sailed August 2016
We decided to go on an Alaska cruise a few months ahead of time and chose Norwegian cruise line because of the freestyle dining. We had bee on a cruise before where we were told where and when to eat and did not enjoy it. NCL was great ... Read more
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explore725
Member Since 2014
2 reviews
10 forum posts
10 helpful votes
I have been on 9 cruises. 2 Royal Carribean, 1 Regent, 2 Holland America, 2 Carnival, and 2 Norwegian. We had a terrible time 2 years ago on the Norwegian Epic. But we wrote and shared our concerns and they gave us some credit (not much) ... Read more
wimp1000
Member Since 2016
1 review
7 helpful votes
We chose the line as we had been on one NCL cruise years ago and wanted the freestyle dining, which at that time only NCL was offering. On that cruise I went the cheap route and was satisfied for what I paid. This time, headed to Alaska, I ... Read more
mg5415
Member Since 2008
1 review
25 forum posts
4 helpful votes
We decided to celebrate our 40th wedding anniversary with a cruise to Alaska. I am a review reader. . . .and soon narrowed it down to NCL mainly because of the Freestyle dining. We enjoyed eating when and where we wanted. And not having ... Read more
gtidan
Member Since 2005
2 reviews
63 forum posts
5 helpful votes
US.... My wife and I are in our mid-seventies.....middle class I suppose. This was a 'look back' cruise. Our very first cruise was to Alaska on the Norwegian Spirit back in '05. We considered it our best cruise and is still rated at ... Read more
karkenkapcia@gmail.com
Member Since 2016
1 review
7 helpful votes
Free Style dining and recommendation from friends. First of all we received notification of them cancelling our last port, Skagway, two days before leaving, because they had maintenance to do AFTER we sailed for 5 days. We had to come ... Read more
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dguarisco
Member Since 2016
1 review
5 helpful votes
I wanted to make my wife's 50th birthday something she would remember! Well, thanks to NCL, it will be memorable....but not in a good way. 2 Days prior to sailing I receive a call from my travel agent informing me that Skagway was ... Read more
Roc0503
Member Since 2016
1 review
2 helpful votes
Sailed August 2016
I have cruised other cruise lines before and was very disappointed with Norwegian. They canceled our port visit to Skagway, Alaska and only notified me 2 days before sailing. They were only going to give $100 onboard credit as ... Read more
madspenzie
Member Since 2016
1 review
5 helpful votes
Upon check in at the check in counter, at the port counter of the cruise line, the entire passengers was given a notice that due to an unexpected ship repair, the cruise ship will need to be back in Seattle port a day early. So they ... Read more
CurlySue2
Member Since 2016
1 review
5 helpful votes
BEWARE. Norwegian just completely cancelled our stop in Skagway, which we found out about on the second day of our cruise. Guest Services claimed that all guests were informed PRIOR to the trip (some guests stated they found out a day or 2 ... Read more
Pjpeveto
Member Since 2016
1 review
8 helpful votes
Sailed August 2016
I chose NCL based on a great cruise in Europe on NCL we took a couple of years ago. This cruise was very disappointing from several aspects. First, due to mechanical issues, they eliminated one of the Alaskan stops, Skagway, and ... Read more
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jabi8236
Member Since 2016
1 review
1 forum post
8 helpful votes
Sailed August 2016
Do NOT book a cruise through Norwegian. We have cruised several times through various cruise lines and they have the worst customer service we have ever experienced. They canceled our port in Skagway and only let us know two days before ... Read more
Boston Pats Girl
Member Since 2016
1 review
2 helpful votes
This was a family cruise (13 people) and the trip to Alaska was indescribable. Leaving from Seattle was great. We arrived early to tour the area and experience a snapshot of Seattle. The embarkation process was welcoming and warm. The ship ... Read more
mhwhidbey
Member Since 2016
1 review
3 helpful votes
We had no previous cruising experience so didn't know what to expect. We were pleasantly surprised. Embarkation and disembarkation were well organized, and took much less time than we envisioned upon arrival, given the high volume of ... Read more
Suzannec
Member Since 2011
6 reviews
4 helpful votes
A group of 14, family and friends, recently did the Alaska cruise aboard the Jewel and had a wonderful time. If you have this trip planned or are considering it, I can recommend it with confidence. This is my 6th cruise with my favorite ... Read more
Kevin R
Member Since 2016
1 review
5 helpful votes
Sailed July 2016
We had a wonderful time on the Norwegian Jewel! It started with leaving our car in a prepaid parking garage across the street from the cruise terminal, and then a very simple check-in process for boarding the ship. Our suitcase arrived to ... Read more
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