Norwegian Jewel Cruise Reviews

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Norwegian Jewel
Member Rating
75% Loved It
Cruise Critic Rating
4.0 Editor's Rating

1,606 Norwegian Jewel Cruise Reviews

Cruiser rating
Excellent
785
Very Good
395
Average
201
Poor
123
Terrible
62
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Family Cruises
Family Cruises
407
First-Time Cruisers
First-Time Cruisers
141
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Romantic Cruises
99
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Senior Cruises
90
Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
jdwoznicki
Member Since 2016
1 review
Sailed two weeks ago
We decided to go on an Alaska cruise a few months ahead of time and chose Norwegian cruise line because of the freestyle dining. We had bee on a cruise before where we were told where and when to eat and did not enjoy it. NCL was great ... Read more
explore725
Member Since 2014
2 reviews
10 forum posts
2 helpful votes
I have been on 9 cruises. 2 Royal Carribean, 1 Regent, 2 Holland America, 2 Carnival, and 2 Norwegian. We had a terrible time 2 years ago on the Norwegian Epic. But we wrote and shared our concerns and they gave us some credit (not much) ... Read more
mg5415
Member Since 2008
1 review
25 forum posts
3 helpful votes
We decided to celebrate our 40th wedding anniversary with a cruise to Alaska. I am a review reader. . . .and soon narrowed it down to NCL mainly because of the Freestyle dining. We enjoyed eating when and where we wanted. And not having ... Read more
gtidan
Member Since 2005
2 reviews
63 forum posts
2 helpful votes
US.... My wife and I are in our mid-seventies.....middle class I suppose. This was a 'look back' cruise. Our very first cruise was to Alaska on the Norwegian Spirit back in '05. We considered it our best cruise and is still rated at ... Read more
karkenkapcia@gmail.com
Member Since 2016
1 review
1 helpful vote
Sailed four weeks ago
Free Style dining and recommendation from friends. First of all we received notification of them cancelling our last port, Skagway, two days before leaving, because they had maintenance to do AFTER we sailed for 5 days. We had to come ... Read more

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dguarisco
Member Since 2016
1 review
Sailed four weeks ago
I wanted to make my wife's 50th birthday something she would remember! Well, thanks to NCL, it will be memorable....but not in a good way. 2 Days prior to sailing I receive a call from my travel agent informing me that Skagway was ... Read more
Roc0503
Member Since 2016
1 review
1 helpful vote
Sailed four weeks ago
I have cruised other cruise lines before and was very disappointed with Norwegian. They canceled our port visit to Skagway, Alaska and only notified me 2 days before sailing. They were only going to give $100 onboard credit as ... Read more
madspenzie
Member Since 2016
1 review
3 helpful votes
Upon check in at the check in counter, at the port counter of the cruise line, the entire passengers was given a notice that due to an unexpected ship repair, the cruise ship will need to be back in Seattle port a day early. So they ... Read more
CurlySue2
Member Since 2016
1 review
3 helpful votes
BEWARE. Norwegian just completely cancelled our stop in Skagway, which we found out about on the second day of our cruise. Guest Services claimed that all guests were informed PRIOR to the trip (some guests stated they found out a day or 2 ... Read more
Pjpeveto
Member Since 2016
1 review
5 helpful votes
Sailed four weeks ago
I chose NCL based on a great cruise in Europe on NCL we took a couple of years ago. This cruise was very disappointing from several aspects. First, due to mechanical issues, they eliminated one of the Alaskan stops, Skagway, and ... Read more

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jabi8236
Member Since 2016
1 review
6 helpful votes
Sailed four weeks ago
Do NOT book a cruise through Norwegian. We have cruised several times through various cruise lines and they have the worst customer service we have ever experienced. They canceled our port in Skagway and only let us know two days before ... Read more
Boston Pats Girl
Member Since 2016
1 review
2 helpful votes
This was a family cruise (13 people) and the trip to Alaska was indescribable. Leaving from Seattle was great. We arrived early to tour the area and experience a snapshot of Seattle. The embarkation process was welcoming and warm. The ship ... Read more
mhwhidbey
Member Since 2016
1 review
2 helpful votes
We had no previous cruising experience so didn't know what to expect. We were pleasantly surprised. Embarkation and disembarkation were well organized, and took much less time than we envisioned upon arrival, given the high volume of ... Read more
Suzannec
Member Since 2011
6 reviews
3 helpful votes
A group of 14, family and friends, recently did the Alaska cruise aboard the Jewel and had a wonderful time. If you have this trip planned or are considering it, I can recommend it with confidence. This is my 6th cruise with my favorite ... Read more
Kevin R
Member Since 2016
1 review
4 helpful votes
Sailed July 2016
We had a wonderful time on the Norwegian Jewel! It started with leaving our car in a prepaid parking garage across the street from the cruise terminal, and then a very simple check-in process for boarding the ship. Our suitcase arrived to ... Read more

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suzidc@yahoo.com
Member Since 2016
1 review
21 helpful votes
We had a wonderful vacation to Alaska aboard the Norwegian Jewel from 7/23/16-7/30/16. We sailed from and returned to Seattle. I wrote this because I read EVERYTHING there was before taking our cruise and there were somethings that I never ... Read more
sgfink
Member Since 2016
1 review
8 helpful votes
We spent 2 days in Seattle at the Marriott prior to boarding the Jewel and had a wonderful time there. The Marriott is right across the street from the Port so we just walked over with our suitcases when it was time for the cruise. ... Read more
Oceangoing007
Member Since 2016
1 review
5 helpful votes
The ship is very dated The food was not very good anywhere in the free places, not sure about paying for more since we did not go to the pay restaurants. I felt like my college food was better then the Deck 12 Buffet. The Staff ... Read more
LovingRetirement67
Member Since 2013
1 review
11 forum posts
2 helpful votes
I'm a planner and I booked this cruise back in Feb. 2015, for my husband and I and our grown daughter, son-in-law, 10 yr. old grandson and 7 yr old granddaughter. At the time I debated whether to book a Disney cruise or NCL's Nickelodeon ... Read more
vcamer
Member Since 2016
1 review
8 helpful votes
We chose the Alaskan Jewel for the Northwest Passage for our 40th wedding Anniversary. We had a great time. However I want to point out that we would have given a rating of excellent but we were unhappy with a few things. 1. Not ... Read more

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mgm1012
Member Since 2016
1 review
4 helpful votes
Nothing Less Than Fabulous. We stayed in The Haven on the ship. Amazing 2 bedroom/2 bath suite. Private dining. Butler. Personal Concierge. Lots of attention. Even had a choice of pillows. The ship had everything you would want to ... Read more
JohnAM
Member Since 2016
1 review
7 helpful votes
This was a really great cruise for the wife and I. This was our fifth cruise but our first one to Alaska and it rocked! It was our third cruise with NCL, second time with the ultimate beverage package, and first time with the ... Read more
itgeekgal
Member Since 2016
1 review
3 helpful votes
This was our 1st and unfortunately last NCL experience. We had a good time cause that's what we do, but NCL could have made it much better. Embarking and debarkation were the best, otherwise we were disappointed. - Room service was ... Read more
feisty pirhanna
Member Since 2016
1 review
We chose this cruise and ship for the Alaska experience. Our check in process was hours long due to slow computers. Not starting off well. We stayed in the Haven. People in the cabin next door were smoking. Our cabin was smoke ... Read more
norcalnick
Member Since 2015
2 reviews
2 helpful votes
Sailed July 2016
Had a great time on this cruise, much better than I had anticipated. It gave me a newfound appreciation and fondness of Alaska, and is definitely a trip that everyone should do at least once in their lifetime! We arrived in Seattle ... Read more

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