Holland America Westerdam Cruise Reviews

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Westerdam
Member Reviews
77% Loved It
Cruise Critic Review
4.5 Editor's Rating
Holland America Line's Westerdam (it means west) is the third of four Vista Class ships, and a decade into its existence, it continues to do what the line does best -- balance the traditional cruising ...
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Departure Dates:
2016
AUG
27
SAT
SEP
03
SAT
SEP
10
SAT
SEP
17
SAT
SEP
24
SAT
OCT
01
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OCT
01
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799 Holland America Westerdam Cruise Reviews

Cruiser rating
Excellent
422
Very Good
180
Average
107
Poor
41
Terrible
33
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Family Cruises
Family Cruises
132
Senior Cruises
Senior Cruises
68
Romantic Cruises
Romantic Cruises
47
First-Time Cruisers
First-Time Cruisers
32
Rating Summary
Dining
Public Rooms
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Value for Money
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krazy4kruisin
Member Since 2006
2 reviews
1,010 forum post
This was our first cruise to Alaska and our first cruise on HAL. Over all it was a wonderful experience, one that I will never forget. We cruised out of Seattle. Flew in the day before. We used a taxi service to get to the hotel. We were ... Read more
annee
Member Since 2011
1 review
88 forum posts
1 helpful vote
We were on the May 2-9, 2015 Alaska cruise which was the first Alaska cruise of 2015 for this ship. We were also the first ship to dock in Juneau; the first ship to cruise Glacier Bay; the first ship to dock in Sitka and the first cruise ... Read more
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0007junebug
Member Since 2013
2 reviews
2 helpful votes
Over three hours standing in three line to embark ship. Slow service at windows to get our boarding passes. Was told that is to be expected for the first cruise of the season. Super staff on this ship! Vista Dining was an excellent ... Read more
2015AlaskaAdventure
Member Since 2014
1 review
11 forum posts
The crew was fabulous, so kind and helpful in every aspect. We had awesome weather. We flew into Seattle and took their transfer bus to the pier. That was nice because we didn't have to deal with our luggage after the airport. We got to ... Read more
vanman02
Member Since 2015
1 review
Sailed May 2015
Overall, the cruise was great. We couldn't have asked for better weather. Our experience onboard was super. Food and service were both excellent however lines on the lido (eato) deck were quite long at times so you had to find that ... Read more

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jimpilcher
Member Since 2015
1 review
5 helpful votes
Sailed May 2015
I almost don't know where to start. I set up the cruise thru them directly and told them I would need a room for 4 adults over 65. we were assured the cabin would fit our needs. It did not! One of the beds pulls out of the ceiling over ... Read more
rhayana
Member Since 2015
1 review
1 helpful vote
Sailed May 2015
This was our first time cruising with Holland and our first Alaskan cruise. All of our previous cruises had been to the Caribbean with two different cruise lines. The Westerdam may not be as glitzy as some of the newer ships but she is ... Read more
aginglawyer
Member Since 2015
1 review
1 helpful vote
Sailed April 2015
PROS: 1. The dining staff and cabin staff are wonderful and will do anything to help you. Cheerful and sincere. 2. There are few lines for anything, even with a relatively full ship. 3. Embarkation and disembarkation at all ... Read more
joedniceguy
Member Since 2009
2 reviews
25 forum posts
Sailed April 2015
I drove from the West Coast of Florida (Sarasota) to Fort Lauderdale the night before the cruise, staying at the Hampton Inn at Plantation Fl. Nice hotel, I'd stay there again. Next morning I drove (20 minutes) to Port Everglades, ... Read more
PVcoach
Member Since 2015
1 review
1 helpful vote
The only thing that exceeded the problems we encounters on our cruise was the sheer ARROGANCE and dismissive attitude of the "Customer Service Director". I took my wife and four kids for Spring Break on this cruise as we dearly ... Read more

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jerseyjeanette
Member Since 2015
1 review
Sailed March 2015
As i was worried about sea sickness visited the acupuncturist in the spa he applied some little pressure point tabs on my wrists and ears. So pleased as the first day at sea was not nice ,and we were unable to dock in our first port Grand ... Read more
RobbieDeaton
Member Since 2015
1 review
We are experienced cruisers on multiple cruise lines and we were delighted by the excellence in guest service on this cruise. Every employee we came in contact with for 7 days, went over and above what was expected. One advantage was the ... Read more
pammiepam72
Member Since 2015
1 review
2 helpful votes
Sailed March 2015
It started when we boarded the ship and lined up for the emergency drill. The Captain screamed for silence!! There was an older gentleman looking for his wife and they threatened to put him off the ship. The ship was old and in need of ... Read more
Gigi1977
Member Since 2013
2 reviews
73 forum posts
1 helpful vote
Sailed March 2015
This was our 5th cruise with HAL and 3rd on the Westerdam. We love HAL and the Westerdam. Embarkation was a breeze. We arrived at the port a bit early and after a short wait we were allowed on board and told our stateroom was ready. ... Read more
bhambamacruiser
Member Since 2015
2 reviews
6 forum posts
2 helpful votes
Family of three sailed on Westerdam March 21-28, 2015. This was our first HAL cruise. We’ve cruised Princess, Royal Caribbean, & Carnival. We prefer Princess, but this experience has turned us into loyal HAL customers. We ... Read more

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baseballlady
Member Since 2010
2 reviews
1 forum post
Sailed February 2015
After 2 Carnival cruises, we booked this HAL cruise because of the itinerary (Grand Turk, San Juan, and St. Maarten). The cruise also included a day on HAL's private island, Half Moon Cay, but we stayed on the ship instead. We ... Read more
choirnonny
Member Since 2014
1 review
22 forum posts
This was my 4th HA cruise and traveling partner's first. The Westerdam is a good size vessel (not too large) and easy to get around. There were plenty of activities to take advantage of and the Dancing With the Stars feature was a great ... Read more
CrabbyHarper
Member Since 2002
12 reviews
1,014 forum post
1 helpful vote
This was our seventh cruise with Holland America and we were not disappointed. Booking at almost the last minute with an itinerary that seemed unexciting, we were prepared just to relax and enjoy and did we ever! Embarkation went very ... Read more
tannes
Member Since 2005
2 reviews
94 forum posts
1 helpful vote
This was our second cruise with Gertrude Byrnes All Star Irish cruise. As far as we are concerned, it doesn't get much better than a week filled with a cast of all star Irish entertainers throughout each day! The music starts when you are ... Read more
cruzeboy48
Member Since 2015
2 reviews
The main problem we had with this cruise was that Holland America hosted a gospel music program with 850 attendees, who dined together. For dinner, all reservations past 6:30 were reserved for the music group. When we did happen to have a ... Read more

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glasslin
Member Since 2002
2 reviews
8 forum posts
Sailed January 2015
We booked our cruise directly with HAL and made all of our own arrangements pre and post cruise. We flew to Ft. Lauderdale from Philadelphia on January 9, 2015 and stayed at the Holiday Inn Express in Dania Beach, close to both the airport ... Read more
shrumster
Member Since 2012
11 reviews
Sailed January 2015
If you're looking for a classic relaxing cruise on a beautiful and elegant ship, this is the ticket. The Westerdam and Holland America in general doesn't go for a lot of the modern day amenities like rock walls, zip lines, ice rinks, etc. ... Read more
mysticsailor
Member Since 2014
2 reviews
53 forum posts
1 helpful vote
Our party of three all agree that this is our favorite ship ever. If I were asked what made this mellow dame so special I could not say, “Because of this:” Most likely it is because of top shelf management and the lucky ... Read more
Kansasgirl
Member Since 2005
4 reviews
97 forum posts
Sailed January 2015
After reading a number of negative reviews, we were wondering if we had made a mistake in booking this cruise. However, the cruise was as good as anticipated, the ship was in excellent repair, the service was gracious and we thoroughly ... Read more
Serendipity111
Member Since 2015
1 review
My mother and I were on the Westerdam 10-17 January. Overall, we had a wonderful time. The food and service was top notch, and we both continuously remarked at how cheerful and happy the staff was all the time, no matter what they were ... Read more

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