Holland America Westerdam Cruise Reviews

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Westerdam
Member Reviews
77% Loved It
Cruise Critic Review
4.5 Editor's Rating
Holland America Line's Westerdam (it means west) is the third of four Vista Class ships, and a decade into its existence, it continues to do what the line does best -- balance the traditional cruising ...
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Departure Dates:
2016
JUL
30
SAT
AUG
06
SAT
AUG
13
SAT
AUG
20
SAT
AUG
27
SAT
SEP
03
SAT
SEP
10
SAT
More

786 Holland America Westerdam Cruise Reviews

Cruiser rating
Excellent
418
Very Good
177
Average
106
Poor
39
Terrible
32
See reviews for
Family Cruises
Family Cruises
129
Senior Cruises
Senior Cruises
64
Romantic Cruises
Romantic Cruises
43
First-Time Cruisers
First-Time Cruisers
32
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service

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ihightower
Member Since 2015
1 review
0 forum posts
4 helpful votes
Flew to Seattle the day before the cruise and stayed in Pioneer Square. A few homeless around, but the cafes and restaurants around were open late and accommodating. Our hotel had a more than continental breakfast so we ate their prior ... Read more
WeiMin
Member Since 2015
3 reviews
16 forum posts
5 helpful votes
This was our first exciting cruise to Alaska and we opted for the inner passage. Decision was made to start from Seattle because our friends were there, could have started from Vancouver and saved a sea-day. Ports of call: - ... Read more
bittner.joanne@gmail.com
Member Since 2013
2 reviews
0 forum posts
1 helpful vote
Flew to Seattle the day before the cruise and stayed at the Marriott Waterfront which was nice and convenient. Hotel arranged a shuttle to the terminal the next day. Very easy embarkation due to the fact that you can carry on your own ... Read more
ProvWoman31
Member Since 2016
1 review
0 forum posts
20 helpful votes
We were first time cruisers and not sure of what to expect but we had always heard about incredible food and top-of-the-line service. We didn't experience either. The food was mediocre and room service took a minimum of 45 minutes, when ... Read more
stuklein27
Member Since 2015
1 review
0 forum posts
2 helpful votes
Sailed May 2015
Since this was my first cruise and my wife and I were sort of celebrating my 65th birthday during the cruise. Service in the Lido Dining room was good however the portions were sort of small and if you wanted soda with meals they cost ... Read more

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grdane55
Member Since 2015
1 review
0 forum posts
2 helpful votes
Arrived a the dock at 11:25 am and in our cabin at 11:50am, a new record for me. We stayed in a suite on the 8th floor, great big bathroom, double sinks, jet tub and a separate shower. Balcony had 4 chairs, 2 tables and 2 footstools. ... Read more
Kondur
Member Since 2014
2 reviews
0 forum posts
8 helpful votes
There is an air of dignity in the Westerdam. The ship, part of Holland America’s Vista class, entered service in 2004, but has some sobriety and elegance that contrast with newer more modern vessels. At the same time, the Westerdam ... Read more
ozziefromoc
Member Since 2009
1 review
8 forum posts
0 helpful votes
We have been to Alaska before on a land trip, so we did not feel the need to do many excursions. What we did need was a relaxing trip, beautiful scenery, and everything taken care of by someone else. In that respect, the trip was a big ... Read more
Debz62
Member Since 2011
1 review
178 forum posts
2 helpful votes
Sailed May 2015
We were on the Westerdam from May 9th through May 16th. First time with HAL and the to Alaska. We departed from Seattle. The weather was perfect, 65 degrees and no rain. We were onboard by 11:45am and went straight to our room. Room 4044, ... Read more
babbs60cruiser
Member Since 2015
2 reviews
9 forum posts
1 helpful vote
First let me say that this was my very first cruise! I am 54 and my sisters finally convinced me to try cruising. Alaska was our destination which I have also never been to. They are avid long time cruisers and my expectations of this ... Read more

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beachandskifam
Member Since 2015
1 review
0 forum posts
1 helpful vote
We flew to Seattle and rode the Link Light Rail directly from the airport to the last stop (Westlake Center) downtown for $3 per person. We stayed at the Homewood Suites/Convention Center which is about 5 block from the Westlake center - ... Read more
mimi01
Member Since 2006
1 review
132 forum posts
1 helpful vote
Sailed May 2015
Just returned from Alaska on the Westerdam yesterday. We were so lucky to have sun at every port. This was my 10th sail to Alaska. It was our second HAL experience. We chose this sailing because it included Sitka. I loved Sitka. It was a ... Read more
Sandipalms
Member Since 2009
2 reviews
1,551 forum post
2 helpful votes
First Holkand cruise and first cruise of the season. Embarkation was a nightmare!!! No one would acknowledge our "Priority" boarding. Once we got up to get cruise cards we were escorted onto the ship as we upgraded a few days ... Read more
krazy4kruisin
Member Since 2006
2 reviews
1,010 forum post
0 helpful votes
This was our first cruise to Alaska and our first cruise on HAL. Over all it was a wonderful experience, one that I will never forget. We cruised out of Seattle. Flew in the day before. We used a taxi service to get to the hotel. We were ... Read more
annee
Member Since 2011
1 review
84 forum posts
1 helpful vote
We were on the May 2-9, 2015 Alaska cruise which was the first Alaska cruise of 2015 for this ship. We were also the first ship to dock in Juneau; the first ship to cruise Glacier Bay; the first ship to dock in Sitka and the first cruise ... Read more
Helpful? Thank annee

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0007junebug
Member Since 2013
2 reviews
0 forum posts
2 helpful votes
Over three hours standing in three line to embark ship. Slow service at windows to get our boarding passes. Was told that is to be expected for the first cruise of the season. Super staff on this ship! Vista Dining was an excellent ... Read more
2015AlaskaAdventure
Member Since 2014
1 review
11 forum posts
0 helpful votes
The crew was fabulous, so kind and helpful in every aspect. We had awesome weather. We flew into Seattle and took their transfer bus to the pier. That was nice because we didn't have to deal with our luggage after the airport. We got to ... Read more
vanman02
Member Since 2015
1 review
0 forum posts
0 helpful votes
Sailed May 2015
Overall, the cruise was great. We couldn't have asked for better weather. Our experience onboard was super. Food and service were both excellent however lines on the lido (eato) deck were quite long at times so you had to find that ... Read more
jimpilcher
Member Since 2015
1 review
0 forum posts
4 helpful votes
Sailed May 2015
I almost don't know where to start. I set up the cruise thru them directly and told them I would need a room for 4 adults over 65. we were assured the cabin would fit our needs. It did not! One of the beds pulls out of the ceiling over ... Read more
rhayana
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed May 2015
This was our first time cruising with Holland and our first Alaskan cruise. All of our previous cruises had been to the Caribbean with two different cruise lines. The Westerdam may not be as glitzy as some of the newer ships but she is ... Read more

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aginglawyer
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed April 2015
PROS: 1. The dining staff and cabin staff are wonderful and will do anything to help you. Cheerful and sincere. 2. There are few lines for anything, even with a relatively full ship. 3. Embarkation and disembarkation at all ... Read more
joedniceguy
Member Since 2009
2 reviews
25 forum posts
0 helpful votes
Sailed April 2015
I drove from the West Coast of Florida (Sarasota) to Fort Lauderdale the night before the cruise, staying at the Hampton Inn at Plantation Fl. Nice hotel, I'd stay there again. Next morning I drove (20 minutes) to Port Everglades, ... Read more
PVcoach
Member Since 2015
1 review
0 forum posts
1 helpful vote
The only thing that exceeded the problems we encounters on our cruise was the sheer ARROGANCE and dismissive attitude of the "Customer Service Director". I took my wife and four kids for Spring Break on this cruise as we dearly ... Read more
jerseyjeanette
Member Since 2015
1 review
0 forum posts
0 helpful votes
Sailed March 2015
As i was worried about sea sickness visited the acupuncturist in the spa he applied some little pressure point tabs on my wrists and ears. So pleased as the first day at sea was not nice ,and we were unable to dock in our first port Grand ... Read more
RobbieDeaton
Member Since 2015
1 review
0 forum posts
0 helpful votes
We are experienced cruisers on multiple cruise lines and we were delighted by the excellence in guest service on this cruise. Every employee we came in contact with for 7 days, went over and above what was expected. One advantage was the ... Read more

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