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Holland America Westerdam Cruise Reviews

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Westerdam
Member Reviews
77% Loved It
Cruise Critic Review
4.5 Editor's Rating
Holland America Line's Westerdam (it means west) is the third of four Vista Class ships, and a decade into its existence, it continues to do what the line does best -- balance the traditional cruising ...
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Departure Dates:
2016
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04
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25
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763 Holland America Westerdam Cruise Reviews

Cruiser rating
Excellent
410
Very Good
169
Average
102
Poor
38
Terrible
30
See reviews for
Family Cruises
Family Cruises
122
Senior Cruises
Senior Cruises
60
Romantic Cruises
Romantic Cruises
40
First-Time Cruisers
First-Time Cruisers
31
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
PVcoach
Member Since 2015
1 review
0 forum posts
0 helpful votes
The only thing that exceeded the problems we encounters on our cruise was the sheer ARROGANCE and dismissive attitude of the "Customer Service Director". I took my wife and four kids for Spring Break on this cruise as we dearly ... Read more
jerseyjeanette
Member Since 2015
1 review
0 forum posts
0 helpful votes
Sailed March 2015
As i was worried about sea sickness visited the acupuncturist in the spa he applied some little pressure point tabs on my wrists and ears. So pleased as the first day at sea was not nice ,and we were unable to dock in our first port Grand ... Read more
RobbieDeaton
Member Since 2015
1 review
0 forum posts
0 helpful votes
We are experienced cruisers on multiple cruise lines and we were delighted by the excellence in guest service on this cruise. Every employee we came in contact with for 7 days, went over and above what was expected. One advantage was the ... Read more
pammiepam72
Member Since 2015
1 review
0 forum posts
2 helpful votes
Sailed March 2015
It started when we boarded the ship and lined up for the emergency drill. The Captain screamed for silence!! There was an older gentleman looking for his wife and they threatened to put him off the ship. The ship was old and in need of ... Read more
Gigi1977
Member Since 2013
2 reviews
68 forum posts
1 helpful vote
Sailed March 2015
This was our 5th cruise with HAL and 3rd on the Westerdam. We love HAL and the Westerdam. Embarkation was a breeze. We arrived at the port a bit early and after a short wait we were allowed on board and told our stateroom was ready. ... Read more

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bhambamacruiser
Member Since 2015
2 reviews
6 forum posts
2 helpful votes
Family of three sailed on Westerdam March 21-28, 2015. This was our first HAL cruise. We’ve cruised Princess, Royal Caribbean, & Carnival. We prefer Princess, but this experience has turned us into loyal HAL customers. We ... Read more
baseballlady
Member Since 2010
2 reviews
1 forum post
0 helpful votes
Sailed February 2015
After 2 Carnival cruises, we booked this HAL cruise because of the itinerary (Grand Turk, San Juan, and St. Maarten). The cruise also included a day on HAL's private island, Half Moon Cay, but we stayed on the ship instead. We ... Read more
choirnonny
Member Since 2014
1 review
22 forum posts
0 helpful votes
This was my 4th HA cruise and traveling partner's first. The Westerdam is a good size vessel (not too large) and easy to get around. There were plenty of activities to take advantage of and the Dancing With the Stars feature was a great ... Read more
CrabbyHarper
Member Since 2002
12 reviews
1,007 forum post
0 helpful votes
This was our seventh cruise with Holland America and we were not disappointed. Booking at almost the last minute with an itinerary that seemed unexciting, we were prepared just to relax and enjoy and did we ever! Embarkation went very ... Read more
tannes
Member Since 2005
2 reviews
82 forum posts
1 helpful vote
This was our second cruise with Gertrude Byrnes All Star Irish cruise. As far as we are concerned, it doesn't get much better than a week filled with a cast of all star Irish entertainers throughout each day! The music starts when you are ... Read more

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cruzeboy48
Member Since 2015
2 reviews
0 forum posts
0 helpful votes
The main problem we had with this cruise was that Holland America hosted a gospel music program with 850 attendees, who dined together. For dinner, all reservations past 6:30 were reserved for the music group. When we did happen to have a ... Read more
glasslin
Member Since 2002
2 reviews
8 forum posts
0 helpful votes
Sailed January 2015
We booked our cruise directly with HAL and made all of our own arrangements pre and post cruise. We flew to Ft. Lauderdale from Philadelphia on January 9, 2015 and stayed at the Holiday Inn Express in Dania Beach, close to both the airport ... Read more
shrumster
Member Since 2012
10 reviews
0 forum posts
0 helpful votes
Sailed January 2015
If you're looking for a classic relaxing cruise on a beautiful and elegant ship, this is the ticket. The Westerdam and Holland America in general doesn't go for a lot of the modern day amenities like rock walls, zip lines, ice rinks, etc. ... Read more
mysticsailor
Member Since 2014
2 reviews
45 forum posts
0 helpful votes
Our party of three all agree that this is our favorite ship ever. If I were asked what made this mellow dame so special I could not say, “Because of this:” Most likely it is because of top shelf management and the lucky ... Read more
Kansasgirl
Member Since 2005
4 reviews
97 forum posts
0 helpful votes
Sailed January 2015
After reading a number of negative reviews, we were wondering if we had made a mistake in booking this cruise. However, the cruise was as good as anticipated, the ship was in excellent repair, the service was gracious and we thoroughly ... Read more

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Serendipity111
Member Since 2015
1 review
0 forum posts
0 helpful votes
My mother and I were on the Westerdam 10-17 January. Overall, we had a wonderful time. The food and service was top notch, and we both continuously remarked at how cheerful and happy the staff was all the time, no matter what they were ... Read more
EmptyNesting
Member Since 2014
2 reviews
36 forum posts
0 helpful votes
Sailed January 2015
As a working couple, we are challenged to find suitable options within our work schedule time constraints. We were fortunate to find a delightful early January diversion on the MS. Westerdam. We have sailed on HAL once before, Alaska this ... Read more
gooroosh
Member Since 2010
1 review
0 forum posts
0 helpful votes
We are experienced cruisers having traveled frequently on Norwegian, Royal Caribbean, Carnival, and the now defunct Majesty Cruise Line. We were always curious about Holland America so we finally took a trip aboard the Dec. 13, 2014, 7-day ... Read more
dfanderson
Member Since 2015
1 review
0 forum posts
0 helpful votes
My wife and I along with our two sons booked two cabins on this ship. When we first got aboard, the ship seems to be at least 10 years out of date. It is musty and even dank in come places. The buffet on the ninth deck was mediocre and it ... Read more
seniorsdoc
Member Since 2015
1 review
0 forum posts
0 helpful votes
Not rated Sailed December 2014
I am a single professional in my 40's what went to cruise for a conference that was on this ship. Who knew it had to be the Dances of the Stars cruise. So my fellow cruisers of almost 2000 people were mostly seniors. Average age about ... Read more

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jillc83
Member Since 2014
1 review
0 forum posts
0 helpful votes
Sailed December 2014
This is my 5th cruise (2nd with Holland America), and I have to say that I was underwhelmed by this cruise. It is evident that Holland America is cutting down on food costs. It seemed like there were less high-end food items to choose from ... Read more
Howiehal
Member Since 2014
1 review
14 forum posts
0 helpful votes
Sailed December 2014
Happy New Year Fellow Cruisers! I have never written a review before, although I certainly have read many of them, so please forgive me if I don't use the proper term or structure here. We have been on many, many cruises through the ... Read more
LittleSister1006
Member Since 2010
3 reviews
5 forum posts
0 helpful votes
This was our third cruise on a Holland America ship. The Westerdam did not meet our expectations based on past experiences. The food was mediocre in the main dining room, the service was slow, meals were often mixed up or wrong ones were ... Read more
UScruisecouple
Member Since 2011
2 reviews
0 forum posts
0 helpful votes
Sailed December 2014
The embarkation was seamless, except our wine were taken from our bags which is ok we paid the corkage and were on our way. nice suite cabin stewarts were exceptional and helped keep our vacation on course. we had a few problems in the ... Read more
jmry7117
Member Since 2014
1 review
0 forum posts
0 helpful votes
After having taken previous HAL cruises, I looked forward to the Eastern Caribbean aboard the Westerdam. I was very disappointed. The HAL standards have gone down hill. The ship was very attractive, and clean, but HAL has cut corners in ... Read more

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