Holland America Westerdam Cruise Reviews

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Westerdam

Member Rating

76% Loved It

Cruise Critic Rating

4.5 Editor's Rating
889 Holland America Westerdam Cruise Reviews
Cruiser rating
Excellent
454
Very Good
207
Average
125
Poor
52
Terrible
39
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Family Cruises
146
Senior Cruises
Senior Cruises
85
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Romantic Cruises
60
First-Time Cruisers
First-Time Cruisers
32
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
BobbiSox
Member Since 2011
6 reviews
3 helpful votes
Nineteen years ago, we honeymooned on the 'old' Westerdam, so we chose this ship, the 'new' Westerdam, for our anniversary celebration. Embark was pretty quick and easy, and along with the HAL transfer (from airport to cruise terminal) ... Read more
gmore70
Member Since 2016
1 review
7 helpful votes
Overall, good and fun. But for what I would want, 45 years of age, Birthday Cruise for my girlfriend, it was just okay. The main thing was the ship, its old and outdated. Its like a hotel that was once beautiful, when it was built, then ... Read more
Swandi n Meow
Member Since 2016
2 reviews
16 helpful votes
Embarkation and Disembarkation process was very smooth. We arrived at Seattle pier 91 at around 12pm and able to get into our room within 45 mins. Luggage arrived within an hour. Our group were scheduled to leave our room at 9:30am and ... Read more
LoriEm58
Member Since 2016
1 review
46 helpful votes
We chose this cruise as it was the last one of the year, which we knew would not have a lot of children, which we had heard monopolized the pool area during summer cruises. This was our first cruise and Holland America completely screwed ... Read more
Cynder64
Member Since 2015
1 review
5 forum posts
10 helpful votes
Sailed September 2016
We didn't want to leave the ship!! We got spoiled really fast with an upgrade to a Neptune Suite. The room provides access to the Neptune Lounge which has seating areas for watching TV, reading, or conversing, a table for playing ... Read more
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Southerner16
Member Since 2016
1 review
4 helpful votes
Sailed September 2016
Staff- friendly, accommodating and smiling. Neptune Suite- worth the money for the space-bed is comfortable- needs updating, countertops/tub/shower cracked. Ship is dated and smells- lack of staff cleaning regularly in common areas ... Read more
daisybertie
Member Since 2011
3 reviews
21 forum posts
3 helpful votes
Sailed September 2016
Our second time on Holland America to Alaska. Chose to cruise from Seattle on the Westerdam. It was absolutely fabulous. The ship was spotless, and everywhere you went there was someone cleaning or polishing. We had an inside cabin, which ... Read more
Novanahant
Member Since 2014
1 review
15 forum posts
6 helpful votes
We just got back from a 7 day cruise on the Westerdam, R/T from Seattle. I can not say enough about how great it was. This was our 3rd cruise on HAL and it did not disappoint. The room was spacious, lots of storage and our stewards ... Read more
Bostonjetset
Member Since 2012
2 reviews
941 forum posts
5 helpful votes
Overall this was a wonderful trip! The Westerdam was a lovely ship and the scenery in Alaska is breathtaking! I can see why many people repeat Alaska many times over. We were also truly impressed with Seattle. Prior to this trip, we had ... Read more
MrCrazyguitarlicks
Member Since 2016
1 review
6 forum posts
9 helpful votes
Sailed September 2016
My husband and I are first time cruisers in our late 50's. We selected HAL because we wanted a smaller ship/fewer people. I believe there were 1900 passengers on this trip. I understand the total capacity of the Westerdam is about 2400 ... Read more
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E.P.Dowd
Member Since 2016
1 review
3 helpful votes
Sailed September 2016
Very disappointing onboard. Would definitely not recommend HAL. Everything was below average in terms of quality of service, food and especially lack of concern or caring by anyone in the "front office." If you have a problem ... Read more
barb186
Member Since 2016
1 review
24 helpful votes
Sailed September 2016
Let me start with this trip was a 71st birthday celebration for my husband. A cruise to Alaska has been on our bucket list for some time now. So here’s the good, bad and ugly about our Holland America trip to Alaska last week ... Read more
EverettWA
Member Since 2010
1 review
22 forum posts
2 helpful votes
Just finished a week long Alaskan cruise from Seattle onboard the Westerdam. The ship and service were outstanding. Something we have come to expect from sailing with Holland America. All aspects of the cruise were great. Even the damp ... Read more
ca92111@hotmail.com
Member Since 2016
1 review
3 helpful votes
We wanted a low-key, mid-sized cruise experience. Overall, it was very relaxing, and the mostly Indonesian crew made it a very pleasant experience. The Lido Market casual dining food was sometimes subpar, the entertainment choices we liked ... Read more
ban1104
Member Since 2016
1 review
1 forum post
10 helpful votes
Sailed August 2016
After much research I chose Holland America for my Alaskan cruise. I certainly was not disappointed. Excellent crew, entertainment, food and facilities. The Westerdam was just the right size, wanted to stay away from the big ships. The ... Read more
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IdahoPam
Member Since 2016
1 review
1 forum post
5 helpful votes
Sailed August 2016
This was our first cruise and it was everything we dreamed it could be. The staff on the ship were awesome. The food yummy. The entertainment top rate. We loved everything about it. We had a verandah cabin and it was great. We ... Read more
Lil' Wave
Member Since 2012
1 review
16 forum posts
12 helpful votes
Sailed August 2016
We chose this line to go with our friends it was our first time on Holland America. I probably not go on this cruise line again we had a nice trip because of our friends not because of the cruise line. The first night it took us 25 ... Read more
Just My Thoughts
Member Since 2016
1 review
4 helpful votes
My husband and I, along with another couple, were looking for an affordable Alaskan Cruise that we could book at last minute, and this particular seven day cruise fit a date that worked for all of us. Nothing went terribly wrong, however ... Read more
pshep
Member Since 2016
1 review
6 helpful votes
Sailed August 2016
We chose this cruise to celebrate our 40th wedding anniversary. Admittedly, we're neophytes to this mode of transportation-entertainment. Our only other cruising experience had come as many years earlier - a wedding gift from my mom. ... Read more
Helpful? Thank pshep
chsh22000
Member Since 2008
1 review
1 forum post
6 helpful votes
Sailed August 2016
My wife and I always wanted to go on an Alaskan Cruise, after looking at available dates, prices and reviews we selected Holland America, leaving out of Seattle. I have read a lot of reviews here that noted the poor condition of the ... Read more
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OBCruiser44
Member Since 2016
1 review
1 forum post
4 helpful votes
This Ship takes the Glacier Bay Park Tour. With it being first tour to Alaska, wanted to see the national park. Overall, the Cruise was very good. Embarkation and disembarking were smoothly run and most staff eager to make this happen. ... Read more
Horned Frog 2
Member Since 2016
1 review
4 helpful votes
I was in charge of researching the cruise for everyone. The fact that Holland America's website was difficult to use and uninformative on specifics made it very tough. Here is some of the info I needed: The adults had adjoining ... Read more
clovis_12000@yahoo.com
Member Since 2016
1 review
2 forum posts
10 helpful votes
Sailed July 2016
They made a very convincing advertisement for their cruise ship. They said it would be relaxing, but it was not. We wanted to relax, so I purchased their Couple's Massage worth $295.00. I knew it was overpriced, but ... Read more
abounceabove
Member Since 2016
1 review
21 helpful votes
Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is outdated, and in need of a ... Read more
lora-c
Member Since 2015
2 reviews
43 forum posts
10 helpful votes
I love the sea and a cruise. This was number 14, and my third trip to Alaska. My first time was booked on Sitmar, to become Princess by the time we sailed, second on Princess, and my first time on Holland America. I decided to try ... Read more
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