Holland America Westerdam Cruise Reviews

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Westerdam

Member Rating

76% Loved It

Cruise Critic Rating

4.5 Editor's Rating
866 Holland America Westerdam Cruise Reviews
Cruiser rating
Excellent
449
Very Good
196
Average
121
Poor
49
Terrible
39
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Family Cruises
Family Cruises
143
Senior Cruises
Senior Cruises
79
Romantic Cruises
Romantic Cruises
58
First-Time Cruisers
First-Time Cruisers
32
Rating Summary
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Cabin
Entertainment
Value for Money
Service
Horned Frog 2
Member Since 2016
1 review
3 helpful votes
I was in charge of researching the cruise for everyone. The fact that Holland America's website was difficult to use and uninformative on specifics made it very tough. Here is some of the info I needed: The adults had adjoining ... Read more
clovis_12000@yahoo.com
Member Since 2016
1 review
2 forum posts
10 helpful votes
Sailed July 2016
They made a very convincing advertisement for their cruise ship. They said it would be relaxing, but it was not. We wanted to relax, so I purchased their Couple's Massage worth $295.00. I knew it was overpriced, but ... Read more
abounceabove
Member Since 2016
1 review
20 helpful votes
Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is outdated, and in need of a ... Read more
lora-c
Member Since 2015
2 reviews
43 forum posts
9 helpful votes
I love the sea and a cruise. This was number 14, and my third trip to Alaska. My first time was booked on Sitmar, to become Princess by the time we sailed, second on Princess, and my first time on Holland America. I decided to try ... Read more
Christine81
Member Since 2016
1 review
3 forum posts
7 helpful votes
Our cruise to AK on the Westerdam (July 2016) was wonderful. Arrival: Embarking process was efficient. Our cabin was clean and ready to go when we arrived at noon. We used the luggage direct service and are glad we did! First ... Read more
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Katgal98
Member Since 2016
1 review
14 helpful votes
This was my husband's and my first cruise and we were filled with excitement and anticipation when we boarded. We are seniors who wanted a quiet experience, and some new landscapes to explore. I looked into the various cruise lines, ... Read more
swimgranny
Member Since 2010
1 review
134 forum posts
5 helpful votes
we choose this cruise based largely on date. we were a family of 8 ranging in age from 14 to 71. all enjoyed the cruise with a few complaints. the port schedule was off. not enough time in ketchican and not much to see in sitca . Holland ... Read more
Cruiser Andi
Member Since 2013
1 review
414 forum posts
4 helpful votes
Sailed July 2016
We love cruising to Alaska and chose this cruise because it's easy for us to get to Seattle. We have cruised with HAL 3 times prior. We were unfortunate enough that our balcony stateroom was just above someone who was a prolific cigar ... Read more
AustinDude
Member Since 2008
2 reviews
2 helpful votes
Sailed July 2016
We had a wonderful time on this cruise. We had a balcony room on the 7th deck. Our room was nice with lots of storage. The room and dining staff were amazing. I live in the Seattle area and am used to seeing beautiful trees and large ... Read more
NW SOUTHERNBELLE
Member Since 2010
1 review
107 forum posts
5 helpful votes
We chose HAL because we love this cruise line and this was our first time on Ms Westerdam to Alaska and we were not disappointed. The Westerdam had some slight wear but we experienced no major issues on our cruise. We did encounter some ... Read more
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Kathyfromstl
Member Since 2015
1 review
149 forum posts
23 helpful votes
Instead of doing an overall review (there are already too many of them), I'd like to give my impressions and experiences of the advice I received from reading Cruise Critic: Large Groups on board - I was led to believe they would ruin ... Read more
jjsmith1357
Member Since 2016
1 review
8 helpful votes
We were hoping that the Holland America Westerdam would be a step above the rest, but we didn't see that. No deal-breakers, but the lack of attention to detail was noticeable. I'll start with a few of the things I saw, and then share ... Read more
Jjjon
Member Since 2016
1 review
Sailed July 2016
Had good luck with Holland in the past. We got cabin 4174, on the stern above the dining area. Leaving Seattle the noise in the cabin was deafening, a constant pounding, very loud. This created a vibration which shook anything in the room ... Read more
Helpful? Thank Jjjon
Carolyn448
Member Since 2013
1 review
1 forum post
7 helpful votes
My husband and I were looking for an interesting cruise for the summer and decided that Alaska would be just the right thing. We had been to Sitka and Juneau several years ago when he participated in a Russian music festival in Sitka. The ... Read more
smpy
Member Since 2016
1 review
8 helpful votes
Sailed June 2016
We had a fantastic time! This was a multigenerational trip, and there was something for everyone. Our room was of course small, and there were a few little issues with shower drainage, but everything was clean and in good condition. Any ... Read more
Helpful? Thank smpy
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Oregonone
Member Since 2016
1 review
27 helpful votes
This was our first cruise, and trying to read ratings, reviews and make a decision on which cruise line to pick can be daunting. I read one reviewer that noted some of the poor reviews were from pretentious cruisers with expectations that ... Read more
tomatwood
Member Since 2016
1 review
5 helpful votes
My main complaints for the Holland America Westerdam to Alaska were: The food was awful and TERRIBLE for anyone who wants to eat healthily or who has food allergies. All the veggies had butter on them (you should use olive oil). The ... Read more
MidwesternCruiser2
Member Since 2013
5 reviews
692 forum posts
3 helpful votes
I've cruised 20+ times; three to Alaska...unfortunately twice on Holland. I selected this cruise (knowing I might be disappointed with some things) because it was when I wanted to go (before summer), with the itinerary I preferred (Sitka ... Read more
SATXcruiserDeb
Member Since 2016
1 review
5 helpful votes
We wanted to sail to Alaska from Seattle and found a great deal on this cruise on Costco travel. We spent three days in Seattle and really enjoyed this city, although the Pikes Market area is very busy, even during the week. Holland ... Read more
Nova Scotia cruiser
Member Since 2014
4 reviews
325 forum posts
8 helpful votes
It had been many years since we sailed HAL and we decided to go back on what was the new Westerdam. Embarkation was simple. We had a signature suite which we were to.d that we would receive early embarkation....did not happen, but we still ... Read more
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Cruiser_-_Chris
Member Since 2016
2 reviews
37 forum posts
2 helpful votes
Cruise was nice - Wait staff left something to be desired (especially breakfast) Our MAIN problem was it seemed once the waiters brought your food they acted like you didn't exist any more. If you needed drink refills; more bread; or ... Read more
love2fish40
Member Since 2016
1 review
16 helpful votes
I went with Holland America because I had never cruised with them and had been told they were the best. Well if this cruise is any indication of the customer service that Holland offers, it will certainly be my last cruise with them. ... Read more
TravelOften!
Member Since 2016
1 review
15 helpful votes
The "Beautiful and Elegant Westerdam" is average at best. It's a great budget friendly cruise to Alaska but as far at the "cruise" experience... MEH has been a great description used by other travelers. My friend ... Read more
njfeller
Member Since 2016
1 review
7 helpful votes
This was our second cruise, with the first being with Norwegian. The disembarkation process was excellent. We were assigned a color and number (Pink 3) based on our desired disembarkation time (we chose 9-9.30). We could not hear the ... Read more
Xertes
Member Since 2013
5 reviews
23 helpful votes
Sailed May 2016
We are in our late 60s and love cruising. We usually go to be on the ship and not for the ports. As a result, we seldom book excursions. Alaska and Hawaii are the exceptions. Europe would be an exception if we went there but so far, no go. ... Read more
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