Holland America Westerdam Cruise Reviews

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Member Rating
77% Loved It
Cruise Critic Rating
4.5 Editor's Rating

808 Holland America Westerdam Cruise Reviews

Cruiser rating
Excellent
426
Very Good
181
Average
108
Poor
44
Terrible
33
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Family Cruises
133
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47
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First-Time Cruisers
32
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Novanahant
Member Since 2014
1 review
15 forum posts
We just got back from a 7 day cruise on the Westerdam, R/T from Seattle. I can not say enough about how great it was. This was our 3rd cruise on HAL and it did not disappoint. The room was spacious, lots of storage and our stewards ... Read more
MrCrazyguitarlicks
Member Since 2016
1 review
6 forum posts
1 helpful vote
Sailed three weeks ago
My husband and I are first time cruisers in our late 50's. We selected HAL because we wanted a smaller ship/fewer people. I believe there were 1900 passengers on this trip. I understand the total capacity of the Westerdam is about 2400 ... Read more
E.P.Dowd
Member Since 2016
1 review
Sailed four weeks ago
Very disappointing onboard. Would definitely not recommend HAL. Everything was below average in terms of quality of service, food and especially lack of concern or caring by anyone in the "front office." If you have a problem ... Read more
barb186
Member Since 2016
1 review
6 helpful votes
Let me start with this trip was a 71st birthday celebration for my husband. A cruise to Alaska has been on our bucket list for some time now. So here’s the good, bad and ugly about our Holland America trip to Alaska last week ... Read more
EverettWA
Member Since 2010
1 review
22 forum posts
Just finished a week long Alaskan cruise from Seattle onboard the Westerdam. The ship and service were outstanding. Something we have come to expect from sailing with Holland America. All aspects of the cruise were great. Even the damp ... Read more

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ca92111@hotmail.com
Member Since 2016
1 review
We wanted a low-key, mid-sized cruise experience. Overall, it was very relaxing, and the mostly Indonesian crew made it a very pleasant experience. The Lido Market casual dining food was sometimes subpar, the entertainment choices we liked ... Read more
ban1104
Member Since 2016
1 review
1 forum post
7 helpful votes
After much research I chose Holland America for my Alaskan cruise. I certainly was not disappointed. Excellent crew, entertainment, food and facilities. The Westerdam was just the right size, wanted to stay away from the big ships. The ... Read more
IdahoPam
Member Since 2016
1 review
1 forum post
4 helpful votes
Sailed August 2016
This was our first cruise and it was everything we dreamed it could be. The staff on the ship were awesome. The food yummy. The entertainment top rate. We loved everything about it. We had a verandah cabin and it was great. We ... Read more
Lil' Wave
Member Since 2012
1 review
16 forum posts
11 helpful votes
Sailed August 2016
We chose this line to go with our friends it was our first time on Holland America. I probably not go on this cruise line again we had a nice trip because of our friends not because of the cruise line. The first night it took us 25 ... Read more
pshep
Member Since 2016
1 review
3 helpful votes
Sailed August 2016
We chose this cruise to celebrate our 40th wedding anniversary. Admittedly, we're neophytes to this mode of transportation-entertainment. Our only other cruising experience had come as many years earlier - a wedding gift from my mom. ... Read more
Helpful? Thank pshep

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chsh22000
Member Since 2008
1 review
1 forum post
5 helpful votes
Sailed August 2016
My wife and I always wanted to go on an Alaskan Cruise, after looking at available dates, prices and reviews we selected Holland America, leaving out of Seattle. I have read a lot of reviews here that noted the poor condition of the ... Read more
OBCruiser44
Member Since 2016
1 review
1 forum post
3 helpful votes
This Ship takes the Glacier Bay Park Tour. With it being first tour to Alaska, wanted to see the national park. Overall, the Cruise was very good. Embarkation and disembarking were smoothly run and most staff eager to make this happen. ... Read more
clovis_12000@yahoo.com
Member Since 2016
1 review
2 forum posts
8 helpful votes
Sailed July 2016
They made a very convincing advertisement for their cruise ship. They said it would be relaxing, but it was not. We wanted to relax, so I purchased their Couple's Massage worth $295.00. I knew it was overpriced, but ... Read more
abounceabove
Member Since 2016
1 review
19 helpful votes
Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is outdated, and in need of a ... Read more
lora-c
Member Since 2015
1 review
36 forum posts
5 helpful votes
I love the sea and a cruise. This was number 14, and my third trip to Alaska. My first time was booked on Sitmar, to become Princess by the time we sailed, second on Princess, and my first time on Holland America. I decided to try ... Read more

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Christine81
Member Since 2016
1 review
3 forum posts
6 helpful votes
Our cruise to AK on the Westerdam (July 2016) was wonderful. Arrival: Embarking process was efficient. Our cabin was clean and ready to go when we arrived at noon. We used the luggage direct service and are glad we did! First ... Read more
Katgal98
Member Since 2016
1 review
13 helpful votes
This was my husband's and my first cruise and we were filled with excitement and anticipation when we boarded. We are seniors who wanted a quiet experience, and some new landscapes to explore. I looked into the various cruise lines, ... Read more
swimgranny
Member Since 2010
1 review
134 forum posts
4 helpful votes
we choose this cruise based largely on date. we were a family of 8 ranging in age from 14 to 71. all enjoyed the cruise with a few complaints. the port schedule was off. not enough time in ketchican and not much to see in sitca . Holland ... Read more
Cruiser Andi
Member Since 2013
1 review
367 forum posts
4 helpful votes
Sailed July 2016
We love cruising to Alaska and chose this cruise because it's easy for us to get to Seattle. We have cruised with HAL 3 times prior. We were unfortunate enough that our balcony stateroom was just above someone who was a prolific cigar ... Read more
AustinDude
Member Since 2008
2 reviews
1 helpful vote
Sailed July 2016
We had a wonderful time on this cruise. We had a balcony room on the 7th deck. Our room was nice with lots of storage. The room and dining staff were amazing. I live in the Seattle area and am used to seeing beautiful trees and large ... Read more

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NW SOUTHERNBELLE
Member Since 2010
1 review
106 forum posts
4 helpful votes
We chose HAL because we love this cruise line and this was our first time on Ms Westerdam to Alaska and we were not disappointed. The Westerdam had some slight wear but we experienced no major issues on our cruise. We did encounter some ... Read more
Kathyfromstl
Member Since 2015
1 review
147 forum posts
23 helpful votes
Instead of doing an overall review (there are already too many of them), I'd like to give my impressions and experiences of the advice I received from reading Cruise Critic: Large Groups on board - I was led to believe they would ruin ... Read more
jjsmith1357
Member Since 2016
1 review
6 helpful votes
We were hoping that the Holland America Westerdam would be a step above the rest, but we didn't see that. No deal-breakers, but the lack of attention to detail was noticeable. I'll start with a few of the things I saw, and then share ... Read more
Jjjon
Member Since 2016
1 review
Sailed July 2016
Had good luck with Holland in the past. We got cabin 4174, on the stern above the dining area. Leaving Seattle the noise in the cabin was deafening, a constant pounding, very loud. This created a vibration which shook anything in the room ... Read more
Helpful? Thank Jjjon
Carolyn448
Member Since 2013
1 review
1 forum post
6 helpful votes
My husband and I were looking for an interesting cruise for the summer and decided that Alaska would be just the right thing. We had been to Sitka and Juneau several years ago when he participated in a Russian music festival in Sitka. The ... Read more

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