Holland America Westerdam Cruise Reviews

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Westerdam

Member Rating

76% Loved It

Cruise Critic Rating

4.5 Editor's Rating
841 Holland America Westerdam Cruise Reviews
Cruiser rating
Excellent
440
Very Good
189
Average
115
Poor
46
Terrible
33
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First-Time Cruisers
32
Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
Draperdarl
Member Since 2016
1 review
Sailed three weeks ago
I wanted to take my 3 grown daughters on a cruise during Thanksgiving week out of San Diego. Two of the girls had never cruised before and I could barely keep up with their excitement over everything! Embarkation was good and didn't ... Read more
margiecruisequeen
Member Since 2002
1 review
7 helpful votes
We finally were able to try Holland America Cruise line on the Westerdam. It was great leaving out of our hometown,San Diego,than to drive to Long Beach or Fly. Embarkation-was a breeze,very organized-we arrived at 11am and were on ... Read more
specvette
Member Since 2016
1 review
3 forum posts
3 helpful votes
Everything about the Neptune Suite & the amenitities that go with it are great. Priority embarkation & disembarkation, priority tender access, the Neptune lounge & the suite itself. Unfortunately we sailed on the Westerdam ... Read more
canadianbear
Member Since 2009
3 reviews
1,881 forum post
9 helpful votes
Sailed October 2016
This was our first cruise on the Westerdam but we have done many more on other HAL ships. I like this size of ship-not too big and not too small. We had a Signature suite and love the size of the cabin and balcony. The staff on ... Read more
Ms.Jackson
Member Since 2016
1 review
3 helpful votes
Sailed October 2016
Disclaimer-I actually won this cruise in a raffle, though I paid airfare, taxes, tips and incidentals. I was really impressed with this cruise and the ms Westerdam. The staff was cheerful and gracious, the food was excellent and the ... Read more
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older rowdy
Member Since 2016
1 review
8 forum posts
3 helpful votes
Sailed October 2016
We sailed from Vancouver BC. Short 4 day cruise. We stayed in a cheaper hotel as there was a big convention. The Tropicana. Cab drivers are really nice. Vancouver BC is a great city. I am young 60 and sailed with my daughter. I noted that ... Read more
49erteacher
Member Since 2016
1 review
29 forum posts
1 helpful vote
The Rock and Roll Cruise Major crew members Mark Rowden – Captain Sarah Koster-Claxton – Cruise Director Christina - Culinary Director Jake - Show Host I have taken one cruise on Holland America back in ... Read more
Kay&Mike
Member Since 2001
1 review
272 forum posts
2 helpful votes
Sailed October 2016
The service was pretty good but no one went above the basics. The food was definitely a disappointment! The menu sounded great but what we were served did not reflect what was written! That applied to the appetizers, meat (chicken was ... Read more
schnutz
Member Since 2009
2 reviews
24 forum posts
2 helpful votes
My wife and I booked this cruise because we got a great deal on the fare. We booked an inside guaranteed room which Holland America chooses, which turned out to be an extra large stateroom in the rear cent er of the main deck, the lowest ... Read more
summerinitaly
Member Since 2009
7 reviews
39 forum posts
2 helpful votes
We enjoyed this 18 day cruise to Hawaii and back, the longest cruise we've taken. There were five sea days in each direction, a great time to relax and explore the ship. Our veranda cabin was spacious with plenty of storage and a good ... Read more
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diconn
Member Since 2016
1 review
6 forum posts
1 helpful vote
We chose this cruise due to the number of sea days as well as it left from Vancouver, BC. Having been on several other HAL cruises I was a bit disappointed with the quality of the food in the main dining room, didn't seem quite up to par ... Read more
bruce lee
Member Since 2006
2 reviews
105 forum posts
11 helpful votes
We chose this cruise because we live in Vancouver and didn't have to fly anywhere, we also love the 5 sea days each way. Embarkation took a very long time - our luggage got to our room before we did. Disembaraktion was very easy. I ... Read more
BobbiSox
Member Since 2011
6 reviews
1 helpful vote
Nineteen years ago, we honeymooned on the 'old' Westerdam, so we chose this ship, the 'new' Westerdam, for our anniversary celebration. Embark was pretty quick and easy, and along with the HAL transfer (from airport to cruise terminal) ... Read more
gmore70
Member Since 2016
1 review
6 helpful votes
Overall, good and fun. But for what I would want, 45 years of age, Birthday Cruise for my girlfriend, it was just okay. The main thing was the ship, its old and outdated. Its like a hotel that was once beautiful, when it was built, then ... Read more
Swandi n Meow
Member Since 2016
1 review
3 helpful votes
Embarkation and Disembarkation process was very smooth. We arrived at Seattle pier 91 at around 12pm and able to get into our room within 45 mins. Luggage arrived within an hour. Our group were scheduled to leave our room at 9:30am and ... Read more
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LoriEm58
Member Since 2016
1 review
10 helpful votes
We chose this cruise as it was the last one of the year, which we knew would not have a lot of children, which we had heard monopolized the pool area during summer cruises. This was our first cruise and Holland America completely screwed ... Read more
Cynder64
Member Since 2015
1 review
5 forum posts
6 helpful votes
Sailed September 2016
We didn't want to leave the ship!! We got spoiled really fast with an upgrade to a Neptune Suite. The room provides access to the Neptune Lounge which has seating areas for watching TV, reading, or conversing, a table for playing ... Read more
Southerner16
Member Since 2016
1 review
3 helpful votes
Sailed September 2016
Staff- friendly, accommodating and smiling. Neptune Suite- worth the money for the space-bed is comfortable- needs updating, countertops/tub/shower cracked. Ship is dated and smells- lack of staff cleaning regularly in common areas ... Read more
daisybertie
Member Since 2011
3 reviews
9 forum posts
1 helpful vote
Sailed September 2016
Our second time on Holland America to Alaska. Chose to cruise from Seattle on the Westerdam. It was absolutely fabulous. The ship was spotless, and everywhere you went there was someone cleaning or polishing. We had an inside cabin, which ... Read more
Novanahant
Member Since 2014
1 review
15 forum posts
5 helpful votes
We just got back from a 7 day cruise on the Westerdam, R/T from Seattle. I can not say enough about how great it was. This was our 3rd cruise on HAL and it did not disappoint. The room was spacious, lots of storage and our stewards ... Read more
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Bostonjetset
Member Since 2012
2 reviews
767 forum posts
1 helpful vote
Overall this was a wonderful trip! The Westerdam was a lovely ship and the scenery in Alaska is breathtaking! I can see why many people repeat Alaska many times over. We were also truly impressed with Seattle. Prior to this trip, we had ... Read more
MrCrazyguitarlicks
Member Since 2016
1 review
6 forum posts
7 helpful votes
Sailed September 2016
My husband and I are first time cruisers in our late 50's. We selected HAL because we wanted a smaller ship/fewer people. I believe there were 1900 passengers on this trip. I understand the total capacity of the Westerdam is about 2400 ... Read more
E.P.Dowd
Member Since 2016
1 review
2 helpful votes
Sailed September 2016
Very disappointing onboard. Would definitely not recommend HAL. Everything was below average in terms of quality of service, food and especially lack of concern or caring by anyone in the "front office." If you have a problem ... Read more
barb186
Member Since 2016
1 review
22 helpful votes
Sailed September 2016
Let me start with this trip was a 71st birthday celebration for my husband. A cruise to Alaska has been on our bucket list for some time now. So here’s the good, bad and ugly about our Holland America trip to Alaska last week ... Read more
EverettWA
Member Since 2010
1 review
22 forum posts
1 helpful vote
Just finished a week long Alaskan cruise from Seattle onboard the Westerdam. The ship and service were outstanding. Something we have come to expect from sailing with Holland America. All aspects of the cruise were great. Even the damp ... Read more
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