a few months before the sail we were informed that the ports of call were changed due to a malfunctioning motor. Compensation was $50 per person. We chose this cruise because we had spent a week at Caymen Islands and wanted to stop at Jamaica. The change also meant about 7 hours less in the ports of call. On the trip a generator malfunctions and that resulted in 4 hours less in Costa Rica and ...
The Panama Canal was on our bucket list for years. We love Princess due to the maturity of the passengers, quality of service, and fewer children. We love children, but not on a relaxing cruise. Over the years we have found Princess to have better ship upkeep. We have sailed on 5 different lines. The Ft. Lauderdale terminal for all cruise lines is one of the worst we experience. We had a ...
We are Ruby After this cruise.We are not sure we will continue after this with this cruise line. We are not convinced Princess wants long term relationships with customers.
Understand, before I start, that on our last cruise (Dec 2016) we were on the ill-fated Grand where the cruise was cut short by 2 days at the last minute due to the tender door issue. Princess, to their credit made things ...
We originally booked this cruise because we wanted to experience the Panama Canal, and there were several stops we had never seen. Several months before, Princess changed the itinerary and changed one of the stops from Ocho Rios to Grand Cayman and shortened the time in Cartagena. We were disappointed but still wanted to do the cruise. Tthere has been a propulsion issue on this ship for several ...
We have never sailed with Princess before. The staffs on the ship seemed very happy and were always at your side to offer assistance. Excellent service at every level in every interaction was standard. We dine at the Palm restaurant every night the food and service was at its best. The Canal experience was wonderful, especially because we had been told to reserve space on deck 17 in the ...
cruised this ship in the past. Food choices, taste, presentation, quality & quantity disappointing. Extremely long lines for dinner. staff handing out pagers. What?? first time for that. Waiters almost running from table to table. Dining room very short staffed. First time I ordered from standard options. Food did not excite as in the past.
Lobster and trout dishes horrible. No butter with ...
This was our 20+ cruise & the 3rd with Princess. The ship had a mechanical problem & was running at reduced power which made each stop shorter than we had booked. Admittedly Princess gave us a Cabin Credit but it did not make up for what we lost. The main reason was taking this Cruise was the partial transit of the Panama Canal which was disappointing as all the ship did was go through the 3 New ...
We boarded the Caribbean Princess in Ft. Lauderdale, with very little wait and a very smooth embarkation. Thanks to cruise critic members, we knew to go to the dining room for lunch rather than fight the crowds in the buffet. Wonderful, peaceful lunch and a great way to start our 10 day, Panama Canal cruise. Our balcony room, deck 11, was ready by 1pm and our luggage arrived soon after that. ...
We wanted to get away from Northern winter and visit islands we haven't been to. Overall, the cruise was wonderful. One very negative was eating in the Sabatini Dining room. We were give this to celebrate our anniversary. The dining captain was very rude, acting like he was doing us a favor. Even though we had made a reservation, he said he was doing us a favor to "fit" us in. Throughout our ...
We chose this cruise because of ports of call to curacao and then they canceled that port because the port was overbooked according to princess. We have been on 8 princess cruises and loved everyone except this one. I never have complained about them before and have never heard so many other people complaining. We have only two complaints or concerns but they are major. Normally the food is ...