This was a our first cruise on a HAL ship and longest itinerary of the 10 previous cruises we have taken. Overall the Oosterdam was quietly average, but disappointing for several reasons:
1. Guests demographics and mobility issues were a big surprise. We knew HAL drew older guests, but had no idea this would feel like are floating "retirement home". We are active 65-67 year olds yet we felt ...
Booking - Direct with HAL. Price similar to other agents.
Boarding – We boarded in San Diego. Nowadays, the detail work is done online from home so the process was quick. About an hour after arriving at the terminal we were in our stateroom. Gone was the typical crowding into the upper deck cafeteria while awaiting stateroom to be prepped.
The ship – Oosterdam is showing its age despite ...
This was our 4th HAL cruise and about our 40th cruise overall. We have been fortunate to have done of the worlds best cruises itineraries all over the world. We started cruising in our 40s and have done as many as two a year. For reference most of our cruises have been on Celebrity, but our more recent cruises on Azamara (4), Celebrity (2), Oceania (1) HAL (2) and Crystal (1)..
This last cruise ...
I chose this 25 day trip to Mexico and Hawaii because though Costco Travel, it was a chance for fun in the sun during January and less expensive than booking a hotel for the same period of time.
The ship was not as nice as Celebrity or Norwegian ships I had been on.
San Diego has a lovely harbor location.
It was cold everywhere and even though many complained, the ship remained cold in ...
I frequently cruise the San Diego to Mexican Riviera cruise when I find a good price. I have sailed only HAL the past few years. I was on this ship before and since my last trip they have gone into dry dock and added the Lincoln Center concert area, expanded the showroom, added more top deck outside veranda cabins, some cabanas and squeezed in more inside cabins by making them smaller. I was ...
We chose this particular cruise for the perks offered (OBC, free gratuities). We cruised with friends and we've all been on the Mexico route many times.
My major negative is the loss of the music on the ship, especially in the evening on the way to dinner A pianist on deck 3 doesn't reach those of us on deck 2. The Adagio Strings was lovely. We always enjoyed having music on the ...
Four of us sailed from San Diego on January 3, 2018 on the upgraded Oosterdam. Having sailed on her years ago, I was, with one exception, pleasantly surprised. HAL has always had good service, and on this cruise the dining room staff was extremely understaffed. They soldiered on but it was the slowest service I have had in 28 cruises. One of the staff told me that part of the problem was that the ...
I'd sailed happily on the Westerdam last year 5 times to Mexico, but its sister ship was disappointing. The crew seems to be dispirited and bored, more interested in chatting with their fellow Filipinos or Indonesians instead of with passengers. The Explorations Cafe barista is downright surly, with never a smile or a thank you, something I've never seen on Holland before. After 3 cruises on ...
I've been on a lot of cruises and this was my first Holland America cruise. I had heard such great things that I was really expecting an amazing experience. I was seriously disappointed. Our cabin staff and a few other staff members were very nice but we also encountered a lot of rude employees. Every other cruise I've taken I've always been so surprised at how kind everyone is. People make an ...
Ratings Guide:
A - Awesome
B - Good
C - Adequate
D - Should not happen
F - OMG! Awful
Factors reviewed (comments below):
1. Embarkation/Disembarkation
- Embarkation - F
- 2-ship effect - F
- San Diego Port - F
- Luggage Damage - F
- Disembarkation - A (see why below)
2. Ship - C
3. Cabin:
- Availability - A
- Cleanliness - B
- Size - B
- ...