Holland America Zuiderdam Cruise Reviews

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Zuiderdam

Member Rating

73% Loved It

Cruise Critic Rating

3.5 Editor's Rating
833 Holland America Zuiderdam Cruise Reviews
Cruiser rating
Excellent
387
Very Good
193
Average
122
Poor
61
Terrible
36
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Family Cruises
Family Cruises
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Senior Cruises
Senior Cruises
65
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Romantic Cruises
32
First-Time Cruisers
First-Time Cruisers
31
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
s.stevens2005
Member Since 2016
1 review
3 helpful votes
Sailed December 2016
We were a little hesitate booking an older ship. Holland America was a great experience. The staff and food were excellent! Our room was clean and comfortable. Our room staff were very attentive and kept the room very clean. ... Read more
jpatrick1
Member Since 2009
1 review
1 forum post
14 helpful votes
I am amazed at all of the petty complaints that I have read here and overheard on the ship. One guest referred to the food as "hospital food" another complained about the taste of the ice. There were other complaints too ... Read more
rodash
Member Since 2008
6 reviews
4 forum posts
4 helpful votes
Sailed December 2016
I had canceled a mid-December booking for the Koningsdam when I learned that the new ship did not have deck chairs on the Promenade Deck. Therefore I was very happy when I received an email from HAL with a last-minute deal on the Zuiderdam ... Read more
jwh0002
Member Since 2017
1 review
We chose this cruise for two reasons, to set foot in South America and to see the Panama Canal. This cruise met both of those criteria but both were disappointing. The stop in Cartagena on the 11 day version of the trip met the South ... Read more
purpletigger68
Member Since 2016
1 review
I've been on many cruises, including a few on other lines (Carnival and Celebrity), and always come back to Holland America because of the consistency and atmosphere. This cruise on the Zuiderdam had a great itinerary, the ship had just ... Read more
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visibilityunlimited
Member Since 2013
1 review
67 forum posts
2 helpful votes
Sailed November 2016
Overview: This cruise was a terrific value and included Cartagena, Colombia which we'd not visited before. This was our first cruise on HAL. All food venues were comfortable and the food was excellent. All lounges were also spacious and ... Read more
Dr. ECU
Member Since 2011
1 review
25 forum posts
12 helpful votes
Sailed November 2016
We chose to cruise on the Zuiderdam ship because it went to the Southern Caribbean, Central America, and the Panama Canal. The price was excellent for a long cruise. We had a great cruise with no real issues. I had read some rather ... Read more
Snickeldad
Member Since 2011
1 review
1 helpful vote
Sailed November 2016
We had a great cruise to the Southern Caribbean and the Panama Canal. The Zuiderdam was an older ship, but still in great shape. It is also smaller and this is what we preferred for this cruise. The staff from top to bottom was ... Read more
skpdavis
Member Since 2012
3 reviews
7 helpful votes
My Wife and I recently went on an 11 day Caribbean Cruise with Holland America N.V. aboard the Zuiderdam from Fort Lauderdale through Aruba, Curacao, Cartagena, Colon, and Puerto Limon from 9 through 20 November. This was our third trip ... Read more
piper
Member Since 2003
1 review
291 forum posts
6 helpful votes
Sailed November 2016
This was our first HAL cruise. We had been told that the service on HAL was better than other lines and we have to agree. The staff seems genuinely happy with being their and doing their job. Our cabin steward was rarely seen, but ... Read more
Helpful? Thank piper
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Herbs Mom
Member Since 2014
4 reviews
27 forum posts
1 helpful vote
We were excited to cruise on the Zuiderdam again, this time for the Canada/New England Cruise. We came in to Quebec a few days early to enjoy the city and wish we had a few more days - Quebec City was delightful and autumn is a great ... Read more
explorer1086
Member Since 2011
1 review
75 forum posts
4 helpful votes
Sailed October 2016
My wife and I booked this cruise for its itenerary and the chance to see some fall colors. Dining in the main dining room exceeded expectations. The food and presentation were very good and the wait staff seemed generally very efficient. ... Read more
janok
Member Since 2011
3 reviews
3 helpful votes
Sailed October 2016
Had a good time on this cruise, we were definitely in the younger group (and we're in our early 60's) so it was sometimes a little slower than we would have liked but on saying that there were no noisy parties etc going on into the night! ... Read more
Helpful? Thank janok
dossbig
Member Since 2009
2 reviews
4 helpful votes
Sailed October 2016
We sailed on the 12 day Zuiderdam Canada/New England cruise from 10/7/16 to 10/19/16. We got to Quebec City on 10/6/16 a day before embarkation and enjoyed a great meal at Le Saint Amour and a restful night at The JW Marriot. The ... Read more
Blueshound
Member Since 2016
1 review
31 forum posts
3 helpful votes
Given the Zuiderdam's age, and taking into consideration the reports that the intended updates were not fully realized on the last scheduled dry dock due to a labor strike, the ship doesn't look as worn as you might think. Of course you ... Read more
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TexasDavid7
Member Since 2013
3 reviews
134 forum posts
3 helpful votes
Sailed October 2016
My DW and I both wanted to see the changing of the trees so we booked this cruise (and indeed the trees were wonderful). The Zuiderdam was the HAL ship we sailed on years ago and enjoyed so much that we have been sailing on HAL ever since. ... Read more
chloes nana
Member Since 2008
1 review
911 forum posts
3 helpful votes
I chose this cruise as a surprise for my husband for his birthday. Right out as 4 star mariners, we did not get any priority boarding, it was a cattle call with no organization at all! It was a disappointment as we lost both ports in Nova ... Read more
DLSgumbo
Member Since 2016
1 review
1 helpful vote
We were looking forward to a "Fall Colors" cruise. It was our second HAL cruise, the first being aboard the Neuw Amsterdam. Enjoyed Quebec City and Saguenay but then got hit by a "subtropical depression" and missed the ... Read more
Ejbirdie
Member Since 2013
1 review
2 forum posts
2 helpful votes
Sailed September 2016
We chose this cruise because we had not been to either New York or the Maritimes before. We had cruised Holland America many years ago and enjoyed their ship and service. Zuiderdam is very spacious, well laid out, and by the 10th day ... Read more
Misha440
Member Since 2016
1 review
Older ship badly in need of an overhaul and updating. The loading area was the start of problems. Poorly organized when we were one of the last groups to board. Aggressive staff trying to militarize getting boarding passes.on board there ... Read more
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Disbert
Member Since 2016
1 review
2 helpful votes
Sailed September 2016
This ship was very dated, worn and grubby. It was advertised as being renovated recently but there was no sign of anything renovated at all in all public rooms and cabin. They took extra money from you for everything including bottled ... Read more
cresiak
Member Since 2010
4 reviews
52 forum posts
1 helpful vote
Sailed September 2016
We have been on a couple of Holland America cruises in the past which were charters for The Jazz Cruise and were always a little disappointed in the food and service. But we figured that this was because The Jazz Cruise is a chartered ... Read more
Mizsuzee
Member Since 2006
2 reviews
60 forum posts
6 helpful votes
My hubby and I (ages 62 and 70) recently returned from a 10-day Canada/New England cruise on the Zuiderdam. This was our 3rd cruise with Holland America and for the most part we were very pleased. We picked this cruise mainly for the ... Read more
patandharv
Member Since 2011
4 reviews
We have always found HAL cruises to be top notch in our price range. Our "go to" liner of choice. The destinations on this cruise were great however the cutbacks were so apparent that it negatively impacted our total experience. ... Read more
bluegiraffe
Member Since 2015
2 reviews
65 forum posts
An escape from 65 straight days of 90 degree weather in Florida made this cruise to New England and Canada seem like a good idea. And it certainly was in that respect; we had two days of rainy/foggy/cold weather, but both were at-sea ... Read more
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