Crystal Symphony Cruise Reviews

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Crystal Symphony

Member Rating

79% Loved It

Cruise Critic Rating

5.0 Editor's Rating
210 Crystal Symphony Cruise Reviews
Cruiser rating
Excellent
123
Very Good
38
Average
17
Poor
16
Terrible
8
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Luxury Cruises
Luxury Cruises
130
Repositioning Cruises
Repositioning Cruises
14
Romantic Cruises
Romantic Cruises
11
Family Cruises
Family Cruises
11
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
lahlah57
Member Since 2011
1 review
1,505 forum post
Sailed November 2014
We didn't know what to expect only knew of the reviews from others. As we spoke to others only to find out that these people are multiple cruisers with Crystal and in this 2 weeks we would find out why. this cruise line is the closest to ... Read more
sandlarr
Member Since 2014
1 review
5 helpful votes
While most reviewers give the Crystal Symphony an excellent or very good rating, we felt it was, at best, average. Not up to the standards of the Seabourne, Regent or other luxury cruise lines. The "positives" were that the boat had been ... Read more
calliopecruiser
Member Since 2012
1 review
3,783 forum posts
1 helpful vote
This was my second Crystal cruise and my first on the older Symphony, though it had just emerged out of dry dock. The cruise caught my attention primarily because of the wealth of sea days -- it was a 15 day transpacific cruise with only ... Read more
Steveoka
Member Since 2005
8 reviews
20 forum posts
3 helpful votes
Sailed October 2014
We have travelled Crystal before and decided with the fixed seating that it wasn't for us. After seeing the advertising for Dining By Reservation we thought we would try again. Unfortunately the dining experience was not enjoyable as ... Read more
TravelKnitter
Member Since 2012
1 review
408 forum posts
1 helpful vote
This was my husband's and my first Crystal Cruise, and we're hooked. The food was outstanding (see below for my reviews on having to eat gluten free) and the crew most caring. Crystal is first class, all the way, not only in the quality ... Read more
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YoungDubFan
Member Since 2009
1 review
767 forum posts
2 helpful votes
This was my first Crystal Cruise and it was wonderful. This is going to be a lengthy review but I had such a hard time finding out any info on specifics for the Baltic Cruise that I want to give future cruises the info that I wished I had ... Read more
NoWaves
Member Since 2014
1 review
2 helpful votes
Sailed June 2014
I have just read a previous review about Crystal Symphony and the expression "not a good fit" fits perfectly for my husband and I and our two travel companions also. Yes most passengers were in their 70s/80s (we are in our early 60s) and ... Read more
bizinsider
Member Since 2006
1 review
97 forum posts
Sailed June 2014
Just back from our fourth cruise on Crystal (three on the Symphony, one on the old Harmony). This time it was to the Baltics. Quick review: WEAR AND TEAR: Concerns about wear-and-tear are beyond overblown. Sure, the railings could use a ... Read more
Strode Wallace
Member Since 2007
11 reviews
50 forum posts
After spending 12 days on the Crystal Symphony I am convinced that Crystal is clearly the cruise line for wealthy alcoholics. The all inclusive fare included everything at most bars with the exception the most expensive wine or brandy on ... Read more
Gardener222
Member Since 2011
8 reviews
2 forum posts
I had great hopes after reading reviews on this company. what I found is that my husband and I are not a "good fit" for Crystal. On this trip while the passengers were nice we were younger than most of them who had been on numerous cruises ... Read more
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gutierrezbeatriz
Member Since 2016
1 review
4 helpful votes
Sailed May 2014
First time cruising in Crystal and had a lot of expectations..I loved it.From food to beautiful, spacious cabins, impeccable service,great itinerary.The staff are very professional,efficient and very friendly. Embarkation ... Read more
BataviaMan1
Member Since 2011
2 reviews
Sailed May 2014
The public rooms are impressive with a large atria, attractive furnishings and the areas well laid out, The Avenue Saloon with nightly piano music was especially delightful. As for dining, we enjoyed the late seating with a delightful ... Read more
SBerry
Member Since 2014
1 review
We have traveled on Crystal for at least 15-16 voyages. We love their staff and service. They have an excellent cruise director, Paul, who always adds to our enjoyment. The lectures & entertainment are wonderful. We are not "foodies" ... Read more
Fleetcat
Member Since 2008
8 reviews
4 forum posts
3 helpful votes
There are two deal breakers for Crystal. The first is the fixed dining times. They do offer dining by reservation but we found this a rather annoying fudge. We threw our toys out the pram the first night as we not only were allocated a ... Read more
At sea days
Member Since 2010
11 reviews
75 forum posts
Sailed April 2014
This was our 3rd family cruise on Crystal, tho we were 4 cabins of repeaters there was zero recognition of our spending large amounts of $$$ with Crystal cruises...even the repeaters party was only offered at 7:45pm leaving out the 6:15 ... Read more
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dbjennings
Member Since 2014
4 reviews
My previous cruising experience: Oceania, Holland America, Royal Caribbean, Viking. Crystal Symphony is a lovely midsize ship with all the amenities you would expect. The pricing is "all inclusive", and Crystal comes pretty close. The ... Read more
kjamia
Member Since 2008
1 review
2 helpful votes
We were first time cruisers on Crystal Symphony, having cruised many times on its principal competitors - Seabourn, Silverseas, Regent and the Queens Grill categories of Cunard. In our view, in a number of respects, Crystal compares ... Read more
travelberlin
Member Since 2009
18 reviews
1,518 forum post
3 helpful votes
This was our first cruise with Crystal. We have cruised more than 30 times before with several cruise lines including Azamara, Oceania, Silversea and Celebrity. Our experience on board the Crystal Symphony was Ok but not really from an ... Read more
Hardinghc@aol.com
Member Since 2014
1 review
2 helpful votes
This was our fifth Crystal cruise, all have been on the Symphony. Our first, in 2010, was the best. Since then, the quality of Crystal's offerings have declined slightly, but noticeably, with each succeeding cruise. There seems generally ... Read more
Crowboy9
Member Since 2013
2 reviews
When we told fellow passengers that it was our first cruise many said that we were starting at the top and it was all downhill from there! I say this by way of giving perspective to our comments to follow........we really had no ther ... Read more
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Northeast Jim
Member Since 2014
1 review
2 helpful votes
We have cruised oceans and seas with Radisson, Regent and Oceania, the Med with Star Flyer, the Baltic with Renaisance, the Danube with Amadeus and Rhine with Viking. Those are our credentials for some comparisons below. The Crystal cruise ... Read more
Baggywrinkle99
Member Since 2013
2 reviews
192 forum posts
1 helpful vote
This was our first Crystal cruise (we're Regent regulars) which we chose primarily for the itinerary but also because we wanted to see if Crystal lived up to the hype we sometimes read from its substantial fan base at Cruise Critic and ... Read more
Kalinta
Member Since 2012
2 reviews
54 forum posts
The trip started with the big DFW snowstorm. Had to sleep in Admirals club in MIA after many hours of delay DFW, more delay MIA. Luggage went to NY, and I arrived in Rio day late, no bags. Met a friend right away, also with lost luggage ... Read more
prof1420
Member Since 2011
5 reviews
6 forum posts
Our primary thought about this cruise was that we were very lucky to visit the Antarctic for a few days when the weather was ideal. We had clear and sunny skies with little wind and were fully able to view the spectacular scenery and wild ... Read more
cgluck
Member Since 2013
2 reviews
5 forum posts
1 helpful vote
Just returned from a near-perfect cruise and journey in all aspects. This was our fifth cruise overall (Seabourn, Azamara, and Celebrity previously); and our second cruise with Crystal. Crystal knows how to do it right! Celebrating the ... Read more
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