Crystal Symphony Cruise Reviews

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Crystal Symphony

Member Rating

80% Loved It

Cruise Critic Rating

5.0 Editor's Rating
217 Crystal Symphony Cruise Reviews
Cruiser rating
Excellent
127
Very Good
40
Average
18
Poor
16
Terrible
8
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Luxury Cruises
Luxury Cruises
136
Repositioning Cruises
Repositioning Cruises
15
Romantic Cruises
Romantic Cruises
13
Family Cruises
Family Cruises
11
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Funpetiza
Member Since 2013
1 review
5 forum posts
16 helpful votes
I was very very disappointed with Crystal. I took the advice of the travel agent but now realize that she might have recommended it because she gets a bigger kickback from them. I have been on many cruise ships of all sizes from the ... Read more
Olapaz
Member Since 2015
1 review
11 helpful votes
Sailed August 2015
I was assuming that the high price somehow assured the level of quality that you can find on Seabourn...trust me it does not. This ship is dated and dirty throughout. The decor is a worn holiday inn, circa 1980. On the day we checked ... Read more
mjpchicago
Member Since 2015
1 review
15 helpful votes
I read the negative reviews before we left the usa and started to get nervous. Having done the full cruise now -- they are ridiculous. This was an incredible experience from top to bottom. We are a young couple (34 and 30) and this was our ... Read more
tipsygirl
Member Since 2012
2 reviews
292 forum posts
3 helpful votes
We have taken over 40 ocean cruises on a variety of cruise lines. We were previously frequent cruisers on Celebrity, with Elite status due to the number of cruises taken. Once we sailed on Crystal it became our first choice for ocean ... Read more
Cityfolk2015
Member Since 2015
1 review
10 helpful votes
I don't even know where to begin. Let me say that the crew and service staff were excellent. That is the only good thing about this cruise line. 1) For the amount of money, WIFI should be included with the price. I took my husband over ... Read more
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Spysmum
Member Since 2010
23 reviews
7 forum posts
4 helpful votes
Sailed June 2015
As we had cruised last year from New York to Reykjavik, we chose to join a shorter cruise , a Getaway, to complete the crossing from USA to Britain. We joined in the tiny , efficient cruise terminal of Reykjavik, after a few days in ... Read more
May B
Member Since 2008
8 reviews
3,340 forum posts
5 helpful votes
Mr. B. and I have cruised 24 times, including on two defunct lines (Premier and Renaissance), once on Carnival and several times each on HAL, Royal Caribbean and Celebrity. We have gone once on Azamara and once on Oceania, both of which ... Read more
Helpful? Thank May B
Strode Wallace
Member Since 2007
11 reviews
50 forum posts
4 helpful votes
For us this was somewhat of a repeat of 2014 Crystal Cruise vacation on the Symphony up the eastern U.S. coats with stops in Canada and then to Iceland. This year we added the Ireland and U.K. component making our trip 16 days. Last ... Read more
mario 1
Member Since 2015
1 review
2 forum posts
4 helpful votes
This was my 1st Crystal cruise and I had high expectations. Most of my cruising has been on Celebrity which I enjoy. I have been on Azamara and Oceania, both of which disappointed me. On Azamara to Antarctica I had multiple complaints and ... Read more
brazilgirl
Member Since 2008
2 reviews
4,216 forum posts
9 helpful votes
Sailed May 2015
This was our first Crystal cruise. We have cruised several other cruise lines including Celebrity, HAL, RCI and Carnival. We chose Crystal for this cruise because we normally cruise with our children and we wanted to do something special ... Read more
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UOduck
Member Since 2012
1 review
21 forum posts
2 helpful votes
This cruise on Symphony started in Tokyo, visited two ports in Northern Japan, one in Russia, Kodiak Island and then the typical other Alaska ports on the way to Vancouver via the inside passage. The new owner was in Tokyo sailing around ... Read more
journey cruiser
Member Since 2015
1 review
2 forum posts
14 helpful votes
Well folks........it's time to say "good-bye". We've had a few glorious years, lots of good memories, made new cruising friends, but after our last 26 days aboard the Crystal Symphony, back to back from Lax to NYC through the ... Read more
paul.howe
Member Since 2013
1 review
14 helpful votes
30 cruises with Regent/Seabourn/Silversea/Oceania etc and the second trip with Crystal. Clearly Crystal has many fans, who appear not to have travelled with many other lines. Boarding was chaotic, 900 people board at the same time and ... Read more
coastcashier
Member Since 2014
3 reviews
7 forum posts
6 helpful votes
They could not make a Room Access Card for my wife that worked for five days. They kept blaming her for demagnetising the card when for 21 cruises we have worn our card in a Lanyard around our neck. Could not get a Hot Meal in the ... Read more
crafter1
Member Since 2013
1 review
38 forum posts
2 helpful votes
Sailed April 2015
Everything was wonderful- from the itinerary, to the speakers to the food. We missed a port due to icebergs, but with so many things to do on the ship it did not matter. Glacier Bay with 4 park rangers and a buffet sandwich lunch was ... Read more
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Spysmum
Member Since 2010
23 reviews
7 forum posts
3 helpful votes
Sailed April 2015
We have enjoyed several Crystal cruises in recent years, so confidently booked the interestingly routed Tokyo to Vancouver crossing, with an itinerary that visited Russia's Far East, and along the entire Aleutian chain before visiting the ... Read more
Balliett
Member Since 2005
5 reviews
444 forum posts
4 helpful votes
First Crystal cruise. Relevant previous cruises 21 days on Regent. Beijing to Hong Kong. This might be my favorite cruise. Never a wait for anything on board. OK, Regent cabins are 300sf and Crystal Sympony 200 sf, both plus balcony, ... Read more
ifly737
Member Since 2014
4 reviews
6 forum posts
2 helpful votes
We just spent 10 nights aboard the Crystal Symphony. We have traveled on Disney, Celebrity, Princess, Royal Caribbean and Norwegian so we have a lot to compare Crystal to. After experiencing the high level of service and great food it will ... Read more
Mervat1
Member Since 2016
1 review
11 helpful votes
I have cruised Crystal for the last few years and had many friend joining me every year from all over the world , this was our meeting place once or twice a year I have a very stressful job going on vacation to relax is a must for me ... Read more
Jayoh
Member Since 2015
3 reviews
1 forum post
2 helpful votes
This was my sixth Crystal cruise and my fifth on Crystal Symphony. It really is a beautiful ship and the money they have spent on her over the last few years really shows. Palm Court is the most beautiful room on the ship but all the ... Read more
Helpful? Thank Jayoh
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cat's staff
Member Since 2012
1 review
3 forum posts
3 helpful votes
Sailed February 2015
We were first time Crystal Cruisers and had always heard how wonderful they were. Well, in some ways that was true, in others, it was not. First, what we loved: outstanding staff, smooth boarding and leaving, the best evening ... Read more
ejdurnall
Member Since 2015
2 reviews
1 forum post
1 helpful vote
Crystal is not for everyone but the best for those who are seeking the ultimate in the grand tradition of the mighty transatlantic ships of yesterday. The staterooms in the lower price range are smaller than Regent, Silver Sea and Seaboun ... Read more
ejdurnall
Member Since 2015
2 reviews
1 forum post
3 helpful votes
My wife and I, both very senior citizens, have completed over 20 cruises with Crystal and we continue to rate the line as the best we have encountered (Seabourn, Regent, Silver Seas and Cunard). While some of these luxury lines have larger ... Read more
rhdpp1
Member Since 2014
1 review
13 forum posts
4 helpful votes
Sailed January 2015
I was not impressed with the ship. I have been on only three cruises prior to this one and these have been Caribbean cruises. The ship was old and tired. The food was close to being horrible (the entrees were always some type of exotic ... Read more
daveahl
Member Since 2015
2 reviews
1 helpful vote
We sailed on the Crystal Symphony January 2015 from Bali, Indonesia with 3 port stops in Indonesia (Belawan was cancelled because of channel dredging), 3 ports in Malaysia, one in Thailand, and ending in Singapore. We’ve sailed on ... Read more
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