Crystal Symphony Cruise Reviews

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Crystal Symphony

Member Rating

81% Loved It

Cruise Critic Rating

5.0 Editor's Rating
202 Crystal Symphony Cruise Reviews
Cruiser rating
Excellent
119
Very Good
38
Average
16
Poor
12
Terrible
8
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Luxury Cruises
121
Repositioning Cruises
Repositioning Cruises
12
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Romantic Cruises
11
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Family Cruises
11
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
journey cruiser
Member Since 2015
1 review
2 forum posts
12 helpful votes
Well folks........it's time to say "good-bye". We've had a few glorious years, lots of good memories, made new cruising friends, but after our last 26 days aboard the Crystal Symphony, back to back from Lax to NYC through the ... Read more
paul.howe
Member Since 2013
1 review
12 helpful votes
30 cruises with Regent/Seabourn/Silversea/Oceania etc and the second trip with Crystal. Clearly Crystal has many fans, who appear not to have travelled with many other lines. Boarding was chaotic, 900 people board at the same time and ... Read more
coastcashier
Member Since 2014
3 reviews
2 forum posts
5 helpful votes
They could not make a Room Access Card for my wife that worked for five days. They kept blaming her for demagnetising the card when for 21 cruises we have worn our card in a Lanyard around our neck. Could not get a Hot Meal in the ... Read more
crafter1
Member Since 2013
1 review
38 forum posts
2 helpful votes
Sailed April 2015
Everything was wonderful- from the itinerary, to the speakers to the food. We missed a port due to icebergs, but with so many things to do on the ship it did not matter. Glacier Bay with 4 park rangers and a buffet sandwich lunch was ... Read more
Spysmum
Member Since 2010
22 reviews
7 forum posts
3 helpful votes
Sailed April 2015
We have enjoyed several Crystal cruises in recent years, so confidently booked the interestingly routed Tokyo to Vancouver crossing, with an itinerary that visited Russia's Far East, and along the entire Aleutian chain before visiting the ... Read more
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Balliett
Member Since 2005
4 reviews
441 forum posts
2 helpful votes
First Crystal cruise. Relevant previous cruises 21 days on Regent. Beijing to Hong Kong. This might be my favorite cruise. Never a wait for anything on board. OK, Regent cabins are 300sf and Crystal Sympony 200 sf, both plus balcony, ... Read more
ifly737
Member Since 2014
3 reviews
6 forum posts
1 helpful vote
We just spent 10 nights aboard the Crystal Symphony. We have traveled on Disney, Celebrity, Princess, Royal Caribbean and Norwegian so we have a lot to compare Crystal to. After experiencing the high level of service and great food it will ... Read more
Mervat1
Member Since 2016
1 review
9 helpful votes
I have cruised Crystal for the last few years and had many friend joining me every year from all over the world , this was our meeting place once or twice a year I have a very stressful job going on vacation to relax is a must for me ... Read more
Jayoh
Member Since 2015
2 reviews
1 forum post
1 helpful vote
This was my sixth Crystal cruise and my fifth on Crystal Symphony. It really is a beautiful ship and the money they have spent on her over the last few years really shows. Palm Court is the most beautiful room on the ship but all the ... Read more
Helpful? Thank Jayoh
cat's staff
Member Since 2012
1 review
3 forum posts
2 helpful votes
Sailed February 2015
We were first time Crystal Cruisers and had always heard how wonderful they were. Well, in some ways that was true, in others, it was not. First, what we loved: outstanding staff, smooth boarding and leaving, the best evening ... Read more
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ejdurnall
Member Since 2015
2 reviews
1 forum post
Crystal is not for everyone but the best for those who are seeking the ultimate in the grand tradition of the mighty transatlantic ships of yesterday. The staterooms in the lower price range are smaller than Regent, Silver Sea and Seaboun ... Read more
ejdurnall
Member Since 2015
2 reviews
1 forum post
1 helpful vote
My wife and I, both very senior citizens, have completed over 20 cruises with Crystal and we continue to rate the line as the best we have encountered (Seabourn, Regent, Silver Seas and Cunard). While some of these luxury lines have larger ... Read more
rhdpp1
Member Since 2014
1 review
13 forum posts
3 helpful votes
Sailed January 2015
I was not impressed with the ship. I have been on only three cruises prior to this one and these have been Caribbean cruises. The ship was old and tired. The food was close to being horrible (the entrees were always some type of exotic ... Read more
daveahl
Member Since 2015
2 reviews
We sailed on the Crystal Symphony January 2015 from Bali, Indonesia with 3 port stops in Indonesia (Belawan was cancelled because of channel dredging), 3 ports in Malaysia, one in Thailand, and ending in Singapore. We’ve sailed on ... Read more
miduschi
Member Since 2015
1 review
3 helpful votes
Sailed December 2014
We were first time cruiser on Crystal having sailed many times on Seabourn, Silverseas and Cunard. In our view Crystal is no way competitive. Embarkation was rather slow. Food quality was average, very often food was not served hot. ... Read more
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Jonelly
Member Since 2014
1 review
Sailed December 2014
Went on a "test drive" with Crystal after hearing positive things from acquaintances that sail repeatedly with them. We are long time Silversea and Seabourn loyalists, more so Seabourn nowadays. The itinerary from Jakarta to Singapore was ... Read more
Desparatel housewife
Member Since 2015
1 review
1 helpful vote
Not rated Sailed November 2014
Since sailing on the Crystal Symphony I want to sail only with the Crystal Family! I reckon that is why many people have 300 to 500 sailings with her! First of all, the staff. They are so friendly and helpful. Not a sour face in sight. ... Read more
Polodriver
Member Since 2012
1 review
52 forum posts
4 helpful votes
Sailed November 2014
I feel compelled to reflect on my recent cruise on Crystal Symphony. It was my first time on this line, my last cruise was with Silversea and I have cruised twice on Paul Gaugin. I boarded in Auckland with no issues as a solo passenger. ... Read more
lahlah57
Member Since 2011
1 review
1,501 forum post
Sailed November 2014
We didn't know what to expect only knew of the reviews from others. As we spoke to others only to find out that these people are multiple cruisers with Crystal and in this 2 weeks we would find out why. this cruise line is the closest to ... Read more
sandlarr
Member Since 2014
1 review
5 helpful votes
While most reviewers give the Crystal Symphony an excellent or very good rating, we felt it was, at best, average. Not up to the standards of the Seabourne, Regent or other luxury cruise lines. The "positives" were that the boat had been ... Read more
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calliopecruiser
Member Since 2012
1 review
3,598 forum posts
1 helpful vote
This was my second Crystal cruise and my first on the older Symphony, though it had just emerged out of dry dock. The cruise caught my attention primarily because of the wealth of sea days -- it was a 15 day transpacific cruise with only ... Read more
Steveoka
Member Since 2005
7 reviews
17 forum posts
3 helpful votes
Sailed October 2014
We have travelled Crystal before and decided with the fixed seating that it wasn't for us. After seeing the advertising for Dining By Reservation we thought we would try again. Unfortunately the dining experience was not enjoyable as ... Read more
TravelKnitter
Member Since 2012
1 review
377 forum posts
1 helpful vote
This was my husband's and my first Crystal Cruise, and we're hooked. The food was outstanding (see below for my reviews on having to eat gluten free) and the crew most caring. Crystal is first class, all the way, not only in the quality ... Read more
YoungDubFan
Member Since 2009
1 review
766 forum posts
2 helpful votes
This was my first Crystal Cruise and it was wonderful. This is going to be a lengthy review but I had such a hard time finding out any info on specifics for the Baltic Cruise that I want to give future cruises the info that I wished I had ... Read more
NoWaves
Member Since 2014
1 review
1 helpful vote
Sailed June 2014
I have just read a previous review about Crystal Symphony and the expression "not a good fit" fits perfectly for my husband and I and our two travel companions also. Yes most passengers were in their 70s/80s (we are in our early 60s) and ... Read more
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