Crystal Symphony Cruise Reviews

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Crystal Symphony
Member Rating
81% Loved It
Cruise Critic Rating
5.0 Editor's Rating

193 Crystal Symphony Cruise Reviews

Cruiser rating
Excellent
113
Very Good
36
Average
16
Poor
11
Terrible
8
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Luxury Cruises
Luxury Cruises
113
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11
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11
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Repositioning Cruises
10
Rating Summary
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Value for Money
Service
Spysmum
Member Since 2010
21 reviews
7 forum posts
3 helpful votes
Sailed April 2015
We have enjoyed several Crystal cruises in recent years, so confidently booked the interestingly routed Tokyo to Vancouver crossing, with an itinerary that visited Russia's Far East, and along the entire Aleutian chain before visiting the ... Read more
Balliett
Member Since 2005
4 reviews
441 forum posts
2 helpful votes
First Crystal cruise. Relevant previous cruises 21 days on Regent. Beijing to Hong Kong. This might be my favorite cruise. Never a wait for anything on board. OK, Regent cabins are 300sf and Crystal Sympony 200 sf, both plus balcony, ... Read more
ifly737
Member Since 2014
3 reviews
6 forum posts
1 helpful vote
We just spent 10 nights aboard the Crystal Symphony. We have traveled on Disney, Celebrity, Princess, Royal Caribbean and Norwegian so we have a lot to compare Crystal to. After experiencing the high level of service and great food it will ... Read more
Mervat1
Member Since 2016
1 review
9 helpful votes
I have cruised Crystal for the last few years and had many friend joining me every year from all over the world , this was our meeting place once or twice a year I have a very stressful job going on vacation to relax is a must for me ... Read more
Jayoh
Member Since 2015
2 reviews
1 forum post
1 helpful vote
This was my sixth Crystal cruise and my fifth on Crystal Symphony. It really is a beautiful ship and the money they have spent on her over the last few years really shows. Palm Court is the most beautiful room on the ship but all the ... Read more
Helpful? Thank Jayoh

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cat's staff
Member Since 2012
1 review
3 forum posts
1 helpful vote
Sailed February 2015
We were first time Crystal Cruisers and had always heard how wonderful they were. Well, in some ways that was true, in others, it was not. First, what we loved: outstanding staff, smooth boarding and leaving, the best evening ... Read more
ejdurnall
Member Since 2015
2 reviews
1 forum post
Crystal is not for everyone but the best for those who are seeking the ultimate in the grand tradition of the mighty transatlantic ships of yesterday. The staterooms in the lower price range are smaller than Regent, Silver Sea and Seaboun ... Read more
ejdurnall
Member Since 2015
2 reviews
1 forum post
1 helpful vote
My wife and I, both very senior citizens, have completed over 20 cruises with Crystal and we continue to rate the line as the best we have encountered (Seabourn, Regent, Silver Seas and Cunard). While some of these luxury lines have larger ... Read more
rhdpp1
Member Since 2014
1 review
13 forum posts
3 helpful votes
Sailed January 2015
I was not impressed with the ship. I have been on only three cruises prior to this one and these have been Caribbean cruises. The ship was old and tired. The food was close to being horrible (the entrees were always some type of exotic ... Read more
daveahl
Member Since 2015
2 reviews
We sailed on the Crystal Symphony January 2015 from Bali, Indonesia with 3 port stops in Indonesia (Belawan was cancelled because of channel dredging), 3 ports in Malaysia, one in Thailand, and ending in Singapore. We’ve sailed on ... Read more

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miduschi
Member Since 2015
1 review
3 helpful votes
We were first time cruiser on Crystal having sailed many times on Seabourn, Silverseas and Cunard. In our view Crystal is no way competitive. Embarkation was rather slow. Food quality was average, very often food was not served hot. ... Read more
Jonelly
Member Since 2014
1 review
Sailed December 2014
Went on a "test drive" with Crystal after hearing positive things from acquaintances that sail repeatedly with them. We are long time Silversea and Seabourn loyalists, more so Seabourn nowadays. The itinerary from Jakarta to Singapore was ... Read more
Desparatel housewife
Member Since 2015
1 review
1 helpful vote
Not rated Sailed November 2014
Since sailing on the Crystal Symphony I want to sail only with the Crystal Family! I reckon that is why many people have 300 to 500 sailings with her! First of all, the staff. They are so friendly and helpful. Not a sour face in sight. ... Read more
Polodriver
Member Since 2012
1 review
50 forum posts
4 helpful votes
Sailed November 2014
I feel compelled to reflect on my recent cruise on Crystal Symphony. It was my first time on this line, my last cruise was with Silversea and I have cruised twice on Paul Gaugin. I boarded in Auckland with no issues as a solo passenger. ... Read more
lahlah57
Member Since 2011
1 review
1,468 forum post
Sailed November 2014
We didn't know what to expect only knew of the reviews from others. As we spoke to others only to find out that these people are multiple cruisers with Crystal and in this 2 weeks we would find out why. this cruise line is the closest to ... Read more

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sandlarr
Member Since 2014
1 review
5 helpful votes
While most reviewers give the Crystal Symphony an excellent or very good rating, we felt it was, at best, average. Not up to the standards of the Seabourne, Regent or other luxury cruise lines. The "positives" were that the boat had been ... Read more
calliopecruiser
Member Since 2012
1 review
3,549 forum posts
1 helpful vote
This was my second Crystal cruise and my first on the older Symphony, though it had just emerged out of dry dock. The cruise caught my attention primarily because of the wealth of sea days -- it was a 15 day transpacific cruise with only ... Read more
Steveoka
Member Since 2005
6 reviews
16 forum posts
2 helpful votes
Sailed October 2014
We have travelled Crystal before and decided with the fixed seating that it wasn't for us. After seeing the advertising for Dining By Reservation we thought we would try again. Unfortunately the dining experience was not enjoyable as ... Read more
TravelKnitter
Member Since 2012
1 review
350 forum posts
This was my husband's and my first Crystal Cruise, and we're hooked. The food was outstanding (see below for my reviews on having to eat gluten free) and the crew most caring. Crystal is first class, all the way, not only in the quality ... Read more
YoungDubFan
Member Since 2009
1 review
765 forum posts
2 helpful votes
This was my first Crystal Cruise and it was wonderful. This is going to be a lengthy review but I had such a hard time finding out any info on specifics for the Baltic Cruise that I want to give future cruises the info that I wished I had ... Read more

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NoWaves
Member Since 2014
1 review
1 helpful vote
Sailed June 2014
I have just read a previous review about Crystal Symphony and the expression "not a good fit" fits perfectly for my husband and I and our two travel companions also. Yes most passengers were in their 70s/80s (we are in our early 60s) and ... Read more
bizinsider
Member Since 2006
1 review
94 forum posts
Sailed June 2014
Just back from our fourth cruise on Crystal (three on the Symphony, one on the old Harmony). This time it was to the Baltics. Quick review: WEAR AND TEAR: Concerns about wear-and-tear are beyond overblown. Sure, the railings could use a ... Read more
Strode Wallace
Member Since 2007
11 reviews
50 forum posts
After spending 12 days on the Crystal Symphony I am convinced that Crystal is clearly the cruise line for wealthy alcoholics. The all inclusive fare included everything at most bars with the exception the most expensive wine or brandy on ... Read more
Gardener222
Member Since 2011
7 reviews
2 forum posts
I had great hopes after reading reviews on this company. what I found is that my husband and I are not a "good fit" for Crystal. On this trip while the passengers were nice we were younger than most of them who had been on numerous cruises ... Read more
gutierrezbeatriz
Member Since 2016
1 review
3 helpful votes
Sailed May 2014
First time cruising in Crystal and had a lot of expectations..I loved it.From food to beautiful, spacious cabins, impeccable service,great itinerary.The staff are very professional,efficient and very friendly. Embarkation ... Read more

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