Crystal Symphony Cruise Reviews

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Crystal Symphony

Member Rating

81% Loved It

Cruise Critic Rating

5.0 Editor's Rating
202 Crystal Symphony Cruise Reviews
Cruiser rating
Excellent
119
Very Good
38
Average
16
Poor
12
Terrible
8
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Luxury Cruises
Luxury Cruises
121
Repositioning Cruises
Repositioning Cruises
12
Romantic Cruises
Romantic Cruises
11
Family Cruises
Family Cruises
11
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Oldman@sea
Member Since 2016
1 review
3 helpful votes
Except for a very short cruise of the Greek Isles, we have never used another cruise line, nor another cruise ship. The Crystal Symphony has been our home for progressively longer cruises. From embarkation to debarkation, our experience ... Read more
AveandJoe
Member Since 2016
1 review
2 helpful votes
This was our 3rd cruise on the Crystal line and our 2nd on Symphony (which is our favorite). We had so much trouble getting to the cruise due to a blizzard in the NYC area. The two days we booked in Buenos Aires were lost to us and we ... Read more
cliffsiders
Member Since 2014
3 reviews
16 helpful votes
Sailed January 2016
We had not sailed with Crystal since the Fall of 2013, and were a little leery about the sale of Crystal to a Chinese company. Since our first cruise on the Symphony in 2004, we loved both the Symphony and the Serenity - for service, ... Read more
AWHW
Member Since 2015
13 reviews
9 helpful votes
Sailed January 2016
Voyage No. 6202 on Crystal Symphony was aptly named Antarctic Discovery: though a very brief discovery it was, a 14-day cruise with only about one day's time on Antarctic waters often at foggy weather. 8 out of 14 days were sea days, ... Read more
Helpful? Thank AWHW
Mrs Worldly
Member Since 2014
1 review
21 helpful votes
Sailed December 2015
Given that crystal push the " voted worlds best cruise line" tag. We fell for it and were expecting a fantastic time. The highlight of which was billed as NYE in Rio de Janiero for the fireworks. All advertising showed ... Read more
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ItaliaCruiser75
Member Since 2013
4 reviews
6 forum posts
6 helpful votes
Sailed December 2015
My three sons just returned from a 7 day, pre Christmas, Caribbean cruise on Crystal Symphony. We had sailed on the same ship 18 months ago to Eastern Canada. On both voyages we have been impressed with the Crystal Experience. The line ... Read more
floridasailor
Member Since 2010
1 review
5 forum posts
8 helpful votes
Sailed November 2015
We love Crystal...especially the Symphony. The staff knows your name and provides wonderful, personalized service without being excessive. The ship is perfectly maintained. The cabins are not as large as some on newer ships but that is ... Read more
Artisttrw
Member Since 2015
1 review
4 helpful votes
This ship was built in the early '90s and set sail in the mid '90s. Although the ship is older than other luxuryn options, the ship does not show her age. I was looking for signs of wear and really could not find any. The reason is ... Read more
nooosey
Member Since 2000
1 review
907 forum posts
11 helpful votes
Having sailed with Crystal a few times before one is always wondering if like other cruise lines cutbacks and nickel and diming features have crept in which are so common on other mainstream cruising companies. Crystal promotes itself as a ... Read more
cbhenry8
Member Since 2015
1 review
2 forum posts
2 helpful votes
Sailed September 2015
Review of Joie De Canada, September 20-27, 2015, 7 day trip on Crystal Symphony Quick overview of what others might mention elsewhere: Embarkation: Took our luggage, checked our passports, ran us through the security scanners, we ... Read more
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melbox4
Member Since 2016
1 review
11 forum posts
3 helpful votes
Sailed September 2015
This was a very lovely cruise with wonderful attentive staff. The entertainment was not great. It was Broadway reviews almost every night. It would have been nice to have comic or magic night thrown in one of the nights. We made use of the ... Read more
sarasotaguy
Member Since 2013
3 reviews
2 forum posts
10 helpful votes
Sailed September 2015
We've sailed Crystal quite a few times. The earlier cruises were great. However, since the new president took over, there have been cutbacks & disappointments all over . Quality of food has gone way down. Portion sizes have shrunk ... Read more
iclcharlie
Member Since 2015
1 review
12 helpful votes
Sailed September 2015
We have cruised since 1995 each year. We were sold this cruise as a luxury cruise and it was anything but....poor service in the dining room as well as very poor trained staff. Wife insulted by server and water spilled in lap. Shop ... Read more
ItheJD
Member Since 2015
2 reviews
Sailed August 2015
Our first trip with Crystal cruises and thoroughly enjoyed the experience. Yes cabins are not the largest compared with other similar ships but are reasonably spacious with plenty of wardrobe space (and hangers), pleasant bathroom and ... Read more
Funpetiza
Member Since 2013
1 review
5 forum posts
14 helpful votes
I was very very disappointed with Crystal. I took the advice of the travel agent but now realize that she might have recommended it because she gets a bigger kickback from them. I have been on many cruise ships of all sizes from the ... Read more
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Olapaz
Member Since 2015
1 review
10 helpful votes
Sailed August 2015
I was assuming that the high price somehow assured the level of quality that you can find on Seabourn...trust me it does not. This ship is dated and dirty throughout. The decor is a worn holiday inn, circa 1980. On the day we checked ... Read more
mjpchicago
Member Since 2015
1 review
11 helpful votes
I read the negative reviews before we left the usa and started to get nervous. Having done the full cruise now -- they are ridiculous. This was an incredible experience from top to bottom. We are a young couple (34 and 30) and this was our ... Read more
tipsygirl
Member Since 2012
2 reviews
272 forum posts
3 helpful votes
We have taken over 40 ocean cruises on a variety of cruise lines. We were previously frequent cruisers on Celebrity, with Elite status due to the number of cruises taken. Once we sailed on Crystal it became our first choice for ocean ... Read more
Cityfolk2015
Member Since 2015
1 review
9 helpful votes
I don't even know where to begin. Let me say that the crew and service staff were excellent. That is the only good thing about this cruise line. 1) For the amount of money, WIFI should be included with the price. I took my husband over ... Read more
Spysmum
Member Since 2010
22 reviews
7 forum posts
4 helpful votes
Sailed June 2015
As we had cruised last year from New York to Reykjavik, we chose to join a shorter cruise , a Getaway, to complete the crossing from USA to Britain. We joined in the tiny , efficient cruise terminal of Reykjavik, after a few days in ... Read more
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May B
Member Since 2008
5 reviews
3,002 forum posts
5 helpful votes
Mr. B. and I have cruised 24 times, including on two defunct lines (Premier and Renaissance), once on Carnival and several times each on HAL, Royal Caribbean and Celebrity. We have gone once on Azamara and once on Oceania, both of which ... Read more
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Strode Wallace
Member Since 2007
11 reviews
50 forum posts
3 helpful votes
For us this was somewhat of a repeat of 2014 Crystal Cruise vacation on the Symphony up the eastern U.S. coats with stops in Canada and then to Iceland. This year we added the Ireland and U.K. component making our trip 16 days. Last ... Read more
mario 1
Member Since 2015
1 review
2 forum posts
3 helpful votes
This was my 1st Crystal cruise and I had high expectations. Most of my cruising has been on Celebrity which I enjoy. I have been on Azamara and Oceania, both of which disappointed me. On Azamara to Antarctica I had multiple complaints and ... Read more
brazilgirl
Member Since 2008
2 reviews
4,185 forum posts
9 helpful votes
Sailed May 2015
This was our first Crystal cruise. We have cruised several other cruise lines including Celebrity, HAL, RCI and Carnival. We chose Crystal for this cruise because we normally cruise with our children and we wanted to do something special ... Read more
UOduck
Member Since 2012
1 review
21 forum posts
2 helpful votes
This cruise on Symphony started in Tokyo, visited two ports in Northern Japan, one in Russia, Kodiak Island and then the typical other Alaska ports on the way to Vancouver via the inside passage. The new owner was in Tokyo sailing around ... Read more
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