Crystal Symphony Cruise Reviews

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Crystal Symphony

Member Rating

79% Loved It

Cruise Critic Rating

5.0 Editor's Rating
210 Crystal Symphony Cruise Reviews
Cruiser rating
Excellent
123
Very Good
38
Average
17
Poor
16
Terrible
8
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Luxury Cruises
130
Repositioning Cruises
Repositioning Cruises
14
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Romantic Cruises
11
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Family Cruises
11
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Loki4
Member Since 2013
1 review
34 forum posts
2 helpful votes
Great first time experience on Crystal...won't be the last. The itinerary was fabulous. Disappointed we lost a sea day with the change in itinerary, but Crystal did a great job. Wish we had more time to experience the activities on ... Read more
Helpful? Thank Loki4
PerpetuallyCcuising
Member Since 2016
2 reviews
6 forum posts
9 helpful votes
This was the first time I have sailed with Crystal. I had certain expectations engendered by what I had been told by friends who have made a life cruising around the world, and which were not all negative. I arrived back home wishing I ... Read more
californiacruiseluvrs
Member Since 2006
10 reviews
146 forum posts
26 helpful votes
Sailed April 2016
My wife, 16 year old daughter and I returned yesterday from a 7-night cruise onboard Crystal Symphony from Athens to Athens. This was our first Crystal cruise which we chose due to itinerary, date and curiosity as we have always wanted to ... Read more
PrincessVictoria22
Member Since 2014
1 review
7 forum posts
1 helpful vote
Sailed March 2016
I chose this cruise because I wanted to try Crystal. It was everything I hoped it would be. Service was impeccable. Food was delicious. On sea days, there was plenty to do, and I really enjoyed the cultural/historical emphasis on ... Read more
samuelsships
Member Since 2009
1 review
11 forum posts
23 helpful votes
Crystal gets such wonderful reviews that I definitely wanted to experience the line and its self proclaimed 6*+ cruising. The itinerary was perfect for us as we prefer long times at sea. Dining: The food on the Symphony was ... Read more
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wjhnyc
Member Since 2014
1 review
5 forum posts
I chose this itinerary because I wanted to see Antarctica, experience sailing the Drake Passage, Strait of Magellan and the Beagle Channel, and specifically on this ship. In addition we saw the Falkland Islands, sailed through some of the ... Read more
Flaneur72
Member Since 2016
2 reviews
20 helpful votes
Sailed February 2016
We are experienced cruisers, a mature couple, with a preference for Crystal. Two years ago, we sailed from Valparaiso to Bali on the Symphony, and we found the journey marvelous. This time we took a shorter cruise from Valparaiso to ... Read more
Oldman@sea
Member Since 2016
1 review
5 helpful votes
Except for a very short cruise of the Greek Isles, we have never used another cruise line, nor another cruise ship. The Crystal Symphony has been our home for progressively longer cruises. From embarkation to debarkation, our experience ... Read more
AveandJoe
Member Since 2016
1 review
6 helpful votes
This was our 3rd cruise on the Crystal line and our 2nd on Symphony (which is our favorite). We had so much trouble getting to the cruise due to a blizzard in the NYC area. The two days we booked in Buenos Aires were lost to us and we ... Read more
cliffsiders
Member Since 2014
3 reviews
17 helpful votes
Sailed January 2016
We had not sailed with Crystal since the Fall of 2013, and were a little leery about the sale of Crystal to a Chinese company. Since our first cruise on the Symphony in 2004, we loved both the Symphony and the Serenity - for service, ... Read more
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AWHW
Member Since 2015
16 reviews
9 helpful votes
Sailed January 2016
Voyage No. 6202 on Crystal Symphony was aptly named Antarctic Discovery: though a very brief discovery it was, a 14-day cruise with only about one day's time on Antarctic waters often at foggy weather. 8 out of 14 days were sea days, ... Read more
Helpful? Thank AWHW
Mrs Worldly
Member Since 2014
1 review
22 helpful votes
Sailed December 2015
Given that crystal push the " voted worlds best cruise line" tag. We fell for it and were expecting a fantastic time. The highlight of which was billed as NYE in Rio de Janiero for the fireworks. All advertising showed ... Read more
ItaliaCruiser75
Member Since 2013
4 reviews
6 forum posts
6 helpful votes
Sailed December 2015
My three sons just returned from a 7 day, pre Christmas, Caribbean cruise on Crystal Symphony. We had sailed on the same ship 18 months ago to Eastern Canada. On both voyages we have been impressed with the Crystal Experience. The line ... Read more
floridasailor
Member Since 2010
1 review
5 forum posts
8 helpful votes
Sailed November 2015
We love Crystal...especially the Symphony. The staff knows your name and provides wonderful, personalized service without being excessive. The ship is perfectly maintained. The cabins are not as large as some on newer ships but that is ... Read more
Artisttrw
Member Since 2015
1 review
4 helpful votes
This ship was built in the early '90s and set sail in the mid '90s. Although the ship is older than other luxuryn options, the ship does not show her age. I was looking for signs of wear and really could not find any. The reason is ... Read more
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nooosey
Member Since 2000
2 reviews
935 forum posts
11 helpful votes
Having sailed with Crystal a few times before one is always wondering if like other cruise lines cutbacks and nickel and diming features have crept in which are so common on other mainstream cruising companies. Crystal promotes itself as a ... Read more
cbhenry8
Member Since 2015
1 review
2 forum posts
3 helpful votes
Sailed September 2015
Review of Joie De Canada, September 20-27, 2015, 7 day trip on Crystal Symphony Quick overview of what others might mention elsewhere: Embarkation: Took our luggage, checked our passports, ran us through the security scanners, we ... Read more
melbox4
Member Since 2016
1 review
11 forum posts
3 helpful votes
Sailed September 2015
This was a very lovely cruise with wonderful attentive staff. The entertainment was not great. It was Broadway reviews almost every night. It would have been nice to have comic or magic night thrown in one of the nights. We made use of the ... Read more
sarasotaguy
Member Since 2013
3 reviews
2 forum posts
10 helpful votes
Sailed September 2015
We've sailed Crystal quite a few times. The earlier cruises were great. However, since the new president took over, there have been cutbacks & disappointments all over . Quality of food has gone way down. Portion sizes have shrunk ... Read more
iclcharlie
Member Since 2015
1 review
13 helpful votes
Sailed September 2015
We have cruised since 1995 each year. We were sold this cruise as a luxury cruise and it was anything but....poor service in the dining room as well as very poor trained staff. Wife insulted by server and water spilled in lap. Shop ... Read more
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ItheJD
Member Since 2015
2 reviews
Sailed August 2015
Our first trip with Crystal cruises and thoroughly enjoyed the experience. Yes cabins are not the largest compared with other similar ships but are reasonably spacious with plenty of wardrobe space (and hangers), pleasant bathroom and ... Read more
Funpetiza
Member Since 2013
1 review
5 forum posts
16 helpful votes
I was very very disappointed with Crystal. I took the advice of the travel agent but now realize that she might have recommended it because she gets a bigger kickback from them. I have been on many cruise ships of all sizes from the ... Read more
Olapaz
Member Since 2015
1 review
11 helpful votes
Sailed August 2015
I was assuming that the high price somehow assured the level of quality that you can find on Seabourn...trust me it does not. This ship is dated and dirty throughout. The decor is a worn holiday inn, circa 1980. On the day we checked ... Read more
mjpchicago
Member Since 2015
1 review
15 helpful votes
I read the negative reviews before we left the usa and started to get nervous. Having done the full cruise now -- they are ridiculous. This was an incredible experience from top to bottom. We are a young couple (34 and 30) and this was our ... Read more
tipsygirl
Member Since 2012
2 reviews
283 forum posts
3 helpful votes
We have taken over 40 ocean cruises on a variety of cruise lines. We were previously frequent cruisers on Celebrity, with Elite status due to the number of cruises taken. Once we sailed on Crystal it became our first choice for ocean ... Read more
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