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Crystal Serenity Cruise Reviews

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Member Reviews
85% Loved It
Cruise Critic Review
5.0 Editor's Rating
There's a reason Crystal is consistently voted a fan favorite among luxury cruise devotees. Yes, 535-stateroom Serenity is now more glamorous than ever, having emerged from a dramatic $52 million makeover as a ...
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Departure Dates:
2016
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06
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22
SUN
MAY
28
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13
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19
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26
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03
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130 Crystal Serenity Cruise Reviews

Cruiser rating
Excellent
84
Very Good
25
Average
9
Poor
8
Terrible
2
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Luxury Cruises
Luxury Cruises
66
Repositioning Cruises
Repositioning Cruises
9
Senior Cruises
Senior Cruises
8
First-Time Cruisers
First-Time Cruisers
6
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
ricki
Member Since 2002
2 reviews
3,876 forum posts
0 helpful votes
Let me preface my post by saying we had a WONDERFUL time on this cruise! Great friends, new friends, excellent food, service, and entertainment! I am still going through Crystal withdrawals 5 days later. Embarkation: The ship was ... Read more
Helpful? Thank ricki
Annalise
Member Since 2002
9 reviews
68 forum posts
0 helpful votes
Sailed January 2013
Although still very good, this cruise disappointed us from the perspective of service that is Crystal's trademark. The new all-inclusive program has resulted in a profound lack of enthusiasm among the staff. Now that everyone receives the ... Read more
gaspari
Member Since 2006
1 review
4 forum posts
1 helpful vote
Sailed December 2012
We believed the PR about Crystal's ultra luxury image, and were expecting to be wowed. Well, whilst overall we enjoyed our cruise, we were somewhat underwhelmed. We were surprised at how dull and dated many areas of the ship were (we ... Read more
TxnAquarian
Member Since 2005
8 reviews
1,572 forum post
0 helpful votes
Sailed December 2012
For Christmas 2012, I decided to return to Crystal after a 4-year break to try other lines. I had always said that nothing else at sea compares to Crystal. But this cruise was a disappointment. Too much smoking, no one to greet us on ... Read more
Dancer Bob
Member Since 2008
11 reviews
1,462 forum post
0 helpful votes
Sailed December 2012
Transatlantic, December 2012, marketed by Crystal as Big Band and Ballroom theme. I have no interest in Big Band but chose the cruise because of the Ballroom theme. Having done Transatlantics on Costa and Cunard a year ago, I can compare ... Read more

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ryndam
Member Since 2002
3 reviews
711 forum posts
0 helpful votes
Now that we have returned to the reality of winter, even in usually warm Houston, I thought I would take a few moments to reflect on Serenity transatlantic V2327, Barcelona-Miami. In the words of the attorneys, "these comments represent my ... Read more
Fandango1
Member Since 2012
1 review
0 forum posts
0 helpful votes
Not rated Sailed December 2012
Overall 9/10 The entire ship is clinically clean. Service is attentive pleasant and sharp. Facilities are first class. A happy and rewarding experience we would recommend highly to anyone. Cabins are tiny, and need getting used to. ... Read more
njhh
Member Since 2001
2 reviews
149 forum posts
0 helpful votes
Sailed December 2012
Since I began cruising in the late 90's I have heard and read things about Crystal Cruises which made me doubt it would ever be a cruise line I would like. The usual gist of the comments were "why pay more when it is nearly the same as ... Read more
Helpful? Thank njhh
Marty170
Member Since 2010
3 reviews
20 forum posts
0 helpful votes
Sailed December 2012
I recently returned from a cruise on the Crystal Serenity. I have previously done 7 cruises, 5 Royal Caribbean, 1 Holland America and 1 Azamara. I couldn't believe I was actually going on a Crystal cruise and was so looking forward to ... Read more
BrownBird
Member Since 2012
1 review
0 forum posts
0 helpful votes
Sailed November 2012
I just returned from my first Crystal Cruise and am in what I'm calling the 'Crystal haze' --a surreal place where one is treated like royalty, wined and dined and pampered beyond belief. I booked my Crystal cruise expecting to receive the ... Read more

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Boston Traveler 24
Member Since 2009
1 review
73 forum posts
0 helpful votes
We selected this cruise because of the itinerary. We embarked in Istanbul and then went to four ports in Greece (Mykonos, Athens, Navplion and Corfu), then to Kotor, Montenegro and Zadar, Croatia with debarkation in Venice. We also had ... Read more
Cruise99Boy
Member Since 2012
1 review
16 forum posts
0 helpful votes
This was our first cruise on crystal and it sure lived up to its name. Definitely 6* service, good food, and just loved the all inclusive nature. No messing with little bits of paper. My only complaint would be the very expensive shore ... Read more
Peanutbrittle56
Member Since 2012
2 reviews
18 forum posts
0 helpful votes
We anticipated our Crystal Serenity cruise for many months if not years before finally having the time and affordability of a Mediterranean Cruise. My husband and I and a single friend began our journey in the States and flew to Rome via ... Read more
2pctmilk
Member Since 2006
2 reviews
5 forum posts
0 helpful votes
Having been on both five and six star lines, I have a pretty good idea of how a star rating should translate into the level of food, service, and accommodations on a ship. Despite my best efforts to truly appreciate Crystal, a few aspects ... Read more
SteveG60
Member Since 2011
2 reviews
8 forum posts
0 helpful votes
We are experienced cruisers, although our past experience had been limited to the major lines and the Caribbean. Although we always had a wonderful time there were always disappointments. Bad food, bad service, poor maintenance, etc. ... Read more

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fw_fs
Member Since 2012
1 review
0 forum posts
0 helpful votes
Background information- Retired from the US Navy after 30 years my wife convinced me to take a cruise and I have been hooked ever since. This was our second Crystal cruise and 9th overall, most of our cruises have been on Holland of ... Read more
Helpful? Thank fw_fs
ChansonDeLaMer
Member Since 2006
1 review
371 forum posts
0 helpful votes
Sailed May 2012
Having sailed with a couple of other "luxury" cruise lines, we have found Crystal to be the most consistently enjoyable experience in cruising. This was our seventh Crystal cruise and our second TransAtlantic cruise on the Serenity. ... Read more
Saabcruiser
Member Since 2011
2 reviews
5 forum posts
0 helpful votes
Sailed March 2012
Just about to complete the Asia segment of the world cruise on the Crystal Serenity in 2012, and it is still the best. The meet and great with Greg Michaels was informative and a good illustration of how Crystal continues to work at ... Read more
"Little Toot"
Member Since 2006
1 review
93 forum posts
0 helpful votes
Background Information - The Panama Canal has always been on my "Bucket List" and when I discovered that this cruise was offered thru Road Scholar' Adventures Afloat program with free airfare, my husband and I booked it immediately! ... Read more
Tbomb
Member Since 2012
1 review
0 forum posts
0 helpful votes
Sailed January 2012
We returned this week from our second cruise on the Serenity - about our 25th cruise overall. This was a 14 day itinerary from Miami to LA through the Panama Canal. Boarding was effortless. A nice buffet was ready for us to help kill ... Read more
Helpful? Thank Tbomb

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Keith1010
Member Since 2000
11 reviews
80,791 forum posts
0 helpful votes
Sailed December 2011
Overview ======== This was our fifth World Cruise and fourth-full World Cruise all aboard the Crystal Serenity. Overall, our total experience was the best for this world cruise. This was also our longest continuous sailing which ... Read more
Keith1010
Member Since 2000
11 reviews
80,791 forum posts
0 helpful votes
Sailed December 2011
Overview ======== This was our fifth World Cruise and fourth-full World Cruise all aboard the Crystal Serenity. Overall, our total experience was the best for this world cruise. This was also our longest continuous sailing which ... Read more
Annalise
Member Since 2002
9 reviews
68 forum posts
0 helpful votes
Allow me to qualify the following by stating unequivocally that Crystal provides the best service, food and cruising experience one will ever have. After a personally challenging 2011, I was so ready for this cruise, I was packed a week in ... Read more
caliber35
Member Since 2006
8 reviews
799 forum posts
0 helpful votes
Sailed November 2011
This was my twenty second sailing with Crystal and my first with my partner Craig. We choose this cruise to celebrate his birthday and to visit some new ports of call; Venice and Dubrovnik. The balance of our ports were repeats of some ... Read more
FL Golfer
Member Since 2011
6 reviews
217 forum posts
0 helpful votes
As very experienced travelers, I tend to always look for the best value and usually book directly with airlines, hotels, etc. I found that the price of the cruise we booked was no cheaper booking online vs using a travel agent so we found ... Read more

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