Crystal Serenity Cruise Reviews

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Member Reviews
82% Loved It
Cruise Critic Review
5.0 Editor's Rating
There's a reason Crystal is consistently voted a fan favorite among luxury cruise devotees. Yes, 535-stateroom Serenity is now more glamorous than ever, having emerged from a dramatic $52 million makeover as a ...
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Departure Dates:
2016
SEP
17
SAT
SEP
17
SAT
SEP
23
FRI
SEP
24
SAT
OCT
02
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OCT
09
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OCT
09
SUN
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156 Crystal Serenity Cruise Reviews

Cruiser rating
Excellent
96
Very Good
30
Average
14
Poor
11
Terrible
2
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Luxury Cruises
Luxury Cruises
84
Senior Cruises
Senior Cruises
10
Repositioning Cruises
Repositioning Cruises
9
Romantic Cruises
Romantic Cruises
6
Rating Summary
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cruise-otter
Member Since 2014
7 reviews
1 forum post
The Crystal Serenity (1,000 passengers) is a good fit for the independent traveler who hates herding. My wife and I use it often as our platform to (1) meet interesting people, (2) hear virtuoso musicians, (3) find new places worth a ... Read more
ryndam
Member Since 2002
3 reviews
751 forum posts
8 helpful votes
Sailed January 2015
We have sailed on 30 Crystal cruises, the longest cruise prior to the World Cruise was 21 days. This was our first World Cruise. Transfers The included Carey Limo SUV transfers from home-airport-ship-airport-home were seamless. ... Read more
Prouss1
Member Since 2012
5 reviews
4 forum posts
My wife and I have been on many cruises, probably over 50. This was our first "World Cruise" and our first Crystal Cruise. I will try to summarize our thoughts on this with the great and the not so great. Great: The food is ... Read more
usualsuspect
Member Since 2015
1 review
1 helpful vote
This was our 5th Crystal cruise. As with our previous cruises, we were pleased with the cruise. On this cruise, my wife and I were accompanied by two of our adult children and they also had a wonderful cruise experience. The ship's staff ... Read more
sarasotaguy
Member Since 2013
3 reviews
2 forum posts
1 helpful vote
Embarkation was a horror. The ship was not docked where they told us- it was not at any terminal. We took about 15 or 20 minutes to locate the ship. There was no parking lot nearby. We had to drop off our luggage & park at a distant ... Read more

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Keith1010
Member Since 2000
12 reviews
82,801 forum posts
6 helpful votes
Sailed December 2014
Please note that we were on board for 162 days but the number of nights we could show in the summary has a maximum of 100 days. We sailed Crystal Cruises and remained on board the same ship for 162 consecutive days. We boarded ... Read more
ricki
Member Since 2002
2 reviews
3,926 forum posts
1 helpful vote
Sailed December 2014
Crystal did not disappoint! Our experience left us eager to return to Crystal again and again. We easily found parking close to the designated terminal and our wait time once in the terminal was less than 20 minutes. The embarkation ... Read more
Helpful? Thank ricki
Kseelig
Member Since 2015
1 review
2 helpful votes
Sailed December 2014
We have taken a few cruises on Crystal and for the most part we have been quite satisfied. Service is generally very good but Crystal needs to rethink their tipping policy and advertise accordingly. Is it included or not? The staff has yet ... Read more
Cliosophic
Member Since 2011
3 reviews
5 forum posts
2 helpful votes
My first time on Crystal. A few notes for those considering one of the four Crystal Penthouse Suites. 1. For guests in CP category, Crystal do embarkation and disembarkation better than anyone. Car dispatched to hotel, driver calls 10 ... Read more
Roycal
Member Since 2014
1 review
1 helpful vote
Sailed November 2014
My wife and I took a cruise on Crystal Serenity Nov. 30 – Dec. 11, 2014, from the west coast of Costa Rica, through the Panama Canal, up the east coast of Central America and Mexico, ending in Miami, FL, USA. We're not members (yet) ... Read more

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CEBS
Member Since 2005
1 review
7 forum posts
3 helpful votes
This was my first Crystal Cruise and I may never go back to any other cruise line. Their single supplement is the most generous by far and enables me to cruise alone or even have my own stateroom when cruising with friends. The ... Read more
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wishIwerecruisin'
Member Since 2003
1 review
558 forum posts
1 helpful vote
I just returned from a 5-day taste of the Crystal Serenity. It really wasn't enough time to truly get to know the ship, particularly as bad weather caused them to have to make some itinerary adjustments, and pull some things together on ... Read more
islander47
Member Since 2007
1 review
10 forum posts
1 helpful vote
Sailed October 2014
What better way to celebrate an upcoming 93rd birthday than with a trip! For the past few years Mother and I have gone to New York for some theater time for her birthday trips, but this year decided to try a Fall leaf viewing cruise. We ... Read more
cruise-otter
Member Since 2014
7 reviews
1 forum post
The Crystal Serenity (1,000 passengers) offers a luxury river cruise right here in North America. Cruise V4323 (Boston to Quebec City in Sept. 2014) went north along the coast of Maine and maritime Canada, then up the St. Lawrence River ... Read more
cruise-otter
Member Since 2014
7 reviews
1 forum post
This cruise on the Crystal Serenity (1,000 passengers) was a good fit for two of our travel goals: (1) lots of sea days and (2) lots of Ireland. Cruise V4322 started with four daily port stops, three of them in Ireland (Belfast, Dublin, ... Read more

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cruise-otter
Member Since 2014
7 reviews
1 forum post
1 helpful vote
This cruise on the Crystal Serenity (1,000 passengers) was a good fit for two of our travel goals: (1) lots of sea days and (2) lots of Ireland. Cruise V4322 started with four daily port stops, three of them in Ireland (Belfast, Dublin, ... Read more
LUVTOKRUZ
Member Since 2006
1 review
129 forum posts
3 helpful votes
Sailed September 2014
About boarding with very high expectations we were greeted by a truly beautiful ship. Lovely design, sophisticated and well-appointed without being overwhelming. The Palm Court is a particularly pleasant space for lounging and watching the ... Read more
VikingExplorer
Member Since 2012
12 reviews
1 helpful vote
BACKGROUND INFORMATION: I have cruised 42 times on multiple different cruise lines. I travel solo and can’t get enough of cruising – I love being on the ocean. This cruise was in celebration of a milestone birthday. I’m ... Read more
lambcom
Member Since 2004
1 review
332 forum posts
We just completed our first Crystal Cruise, the 7-day Maritime Explorer out of Quebec City, with planned stops at Sept Iles, the Magdalene Islands and Saint Pierre and Miquelon returning to Quebec City. My wife and I are experienced ... Read more
Keith1010
Member Since 2000
12 reviews
82,801 forum posts
Sailed September 2014
My wife and I just returned from a North Atlantic Crossing on-board Crystal Serenity. We have sailed Crystal Serenity many times and for us the overall cruising experience gets better each and every time. The crossing included stops at ... Read more

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Hayden18
Member Since 2014
1 review
1 helpful vote
This cruise was our second crystal cruise. Last year we sailed from Venice to Rome and had an amazing time! The shore excursions were top notch and the service was amazing. The ship was quiet and there was a wonderful lack of children. We ... Read more
rhumbadancer
Member Since 2011
1 review
3 forum posts
Sailed August 2014
We are a couple in our mid-40's, and this was our first time on the Crystal Serenity. This is our second time on a luxury ship though, as we have cruised on the Silver Wind before. Embarkation at Ciitavechhia was speedy and efficient. We ... Read more
ggo85
Member Since 2006
5 reviews
463 forum posts
1 helpful vote
This review is written from the perspective of long-time cruisers on “mainstream” lines who decided to try a “luxury” line cruise aboard Crystal Serenity. The question with which we’d always wrestled was, ... Read more
Helpful? Thank ggo85
The Transatlantic Kid
Member Since 2012
3 reviews
2 helpful votes
My wife and I checked in to stateroom 7069 on 13th July in Barcelona. There is a lot to say, so let me break it down into sections: Stateroom: This was beautifully appointed for sure, but a few things annoyed me. I am a little over 6ft 3, ... Read more
forepaughs75
Member Since 2014
2 reviews
44 forum posts
Truly an exceptional experience in terms of being taken care of, feeling safe and completely content. The food is spectacular (not easily said since I am a gourmet home chef) . The staff go out of their way to make you feel welcome and ... Read more

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