Wanted to sail on Norwegian because of easy access in L.A. Ca, no need to fly into port.
Wish I would have read the reviews before booking. The plus side of this Ship is, it's very clean, all restrooms, dining areas, and other places (Spa, pool etc) were always kept clean.
My Balcony Room was very clean and the Stateroom Steward did an excellent job. The Specialty Dining Restaurants were ...
NCL did an outstanding job of boarding and the process was very smooth. Other cruise lines should take note of their efficiency in this area. Disembarkation seemed to be equally smooth.
The NCL Star is an old ship and she needs a lot of attention. Everything was clean but definitely showing signs of age. The cabin was reasonable but just lacked anything to make you say WOW. We could hear ...
Went with group of friends to celebrate New Years.
We were awakened 5 of the 7 nights, between 1 and 3 AM, with announcements such as emergency stretcher crew to cabin #.. , a couple of times someone keyed on the microphone and then no announcement, etc. Then we were informed by letter that no announcements would be made in the rooms about tender service and guess what, they made three ...
I have cruised Princess twice and now Norwegian. I was really disappointed in the customer service I encountered on Norwegian from moment one. It really felt like the staff was not properly trained, or maybe they just don't care, nut never the less, it was a disappointment. You ask how to connect to wi-fi and they hand you a piece of paper. The internet cafe was rarely staffed to help as well. ...
We booked an inside cabin with a group travel company, over 300 were on our tour. We expected a small cabin, but we pleasantly surprised that the shower had a sliding door. We were in cabin 8521 near the front of the ship, and had no problem from noise in other cabins.
The musical groups in the different lounges were excellent. The shows spectacular, every one!
Our biggest complaint-we ...
The main dining room is nice. The buffet upstair on the Deck 12 was so-so, few choices to pick to eat. Almost every morning, they serve the same meals. Some of my friends got food poison from the buffet. Not impressed with what they were serving compare to other cruises I had been on. One cruise's buffet was 4x bigger and had more choices.
The theater seats need to be replaced! Many of them ...
Highly recommend this cruise:
Pros.
Food....meals in all dining areas were great. Most of our party are vegan and NCL went above and beyond to accommodate them. Even made special vegan meals. All restuarants are open to special requests. They have vegan patties that are not on menu. Irish Pub was a fave...they would leave chicken off fajitas. We ate there a lot.
I read a lot of terrible ...
We wanted a nice holiday cruise, so found that NCL was offering beaucoup discounts and incentives to book (tips, OBC, internet package, and ultimate beverage package) with a decent price. Embarkation was fine, the ship was fine (if weirdly laid out), the cabin was fine... but there was nothing outstanding about any of it. Food was, on average, good but often was served lukewarm. Teaspoons are ...
6th Norwegin Cruise and most likely our last. We have enjoyed every one of our Cruises but it seems like service and food has gone down hill fast. My personal thought is way to many freebies and they are not able to accommodate all the Specialty Resturant reservations. Thankfully this not being our first rodeo I was aware of being able to book on line many days before sailing so we were able to ...
Ship, Cabin, and Dining:
By far, the worst cruise I've been on. The ship itself is old. The cabin had not been renovated and had similarities to a motel. Dining was disappointing throughout the cruise. NCL is proud of their flexibility when it comes to dining - dine when you want, where you want. They have a few complimentary dining (Aqua, Versailles, O'Sheehan, Ginza, & Buffet). Despite the ...