Holland America Zaandam Cruise Reviews

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Member Reviews
70% Loved It
Cruise Critic Review
4.0 Editor's Rating
A recent trip on Zaandam, my first with Holland America since the line rolled out its "Signature of Excellence" program fleet-wide, gave me an opportunity to see if HAL was maintaining its reputation of ...
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Departure Dates:
2016
OCT
02
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OCT
02
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25
TUE
NOV
08
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NOV
22
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DEC
06
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20
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375 Holland America Zaandam Cruise Reviews

Cruiser rating
Excellent
161
Very Good
85
Average
53
Poor
31
Terrible
22
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Family Cruises
Family Cruises
43
Senior Cruises
Senior Cruises
33
Romantic Cruises
Romantic Cruises
20
First-Time Cruisers
First-Time Cruisers
19
Rating Summary
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Cofeeguy
Member Since 2015
1 review
1 helpful vote
Sailed May 2015
Overall, we had a great trip. I did the inside passage in the 1960's, and the whole trip was foggy with cold rain; definitely no fun. As a result, we did not pre-book any excursions until we got on board and knew what the weather would ... Read more
nana2many
Member Since 2010
6 reviews
1 helpful vote
Sailed April 2015
This was our first cruise on HAL. I had pretty high expectations and was not disappointed. Embarkation was late starting due to Coast Guard not having cleared the ship. We learned it was just returning from dry dock and required Coast ... Read more
sgutierrez
Member Since 2015
1 review
2 helpful votes
The rating of this ship is generous according to reviews. Service was awful to non existing. Out of 14 nights in dining room my husband only had one night where his iced tea or water was refilled. Gone are the days where customers ... Read more
CJSANDFS
Member Since 2009
5 reviews
117 forum posts
2 helpful votes
I last sailed on Zaandam 5 years ago. Since then I have sailed with Celebrity and Azamara. Celebrity in particular makes HAL look like a poor cousin. The menu in the main dining room was almost identical to the menu 5 years ago. ... Read more
SSQuorndon
Member Since 2015
1 review
1 helpful vote
We had been looking forward to cruising with HAL as we sailed around Alaska with them a few years ago and had a lovely time. What a difference, the standard of food was very disappointing in the formal restuarant, the service was slow and ... Read more

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fireman999
Member Since 2006
4 reviews
58 forum posts
2 helpful votes
We booked this cruise because South America was somewhere we had always wanted to travel to and having cruised with HAL previously we thought that we would get the same good service - unfortunately, this was not to be. Embarkation was a ... Read more
Homer Bugsby
Member Since 2015
1 review
5 helpful votes
Sailed March 2015
This was the “14-day South America Passage” during the first and second weeks of March, 2015, on the MS Zaandam. First, the up-side. Holland America Line (HAL) delivered on its itinerary. We embarked in Valparaiso, ... Read more
travelers07
Member Since 2007
3 reviews
300 forum posts
2 helpful votes
This is a review the Zaandam South America and Antarctic cruise that began January 30 in Valparaiso. The reason for this review is that I have appreciated others for doing reviews of sailings that we have considered over the years. ... Read more
CatMom63
Member Since 2015
1 review
2 forum posts
1 helpful vote
Sailed January 2015
This cruise is a must for anyone who loves animals and nature Of course we had cultire in mappworld capitals Santiago,Montevideo, and Buenos Aires but the best was the stark beauty of the Antarctic. We were fortunate to come upon Orcas ... Read more
rjwaxman
Member Since 2015
2 reviews
2 forum posts
5 helpful votes
Sailed January 2015
Words can not fully describe how wonderful this cruise was. The inclusion of the Antarctic experts enhanced this fabulous itinerary. As the previous reviewer noted they offered lectures on a wide variety of topics and having Chris Wilson, ... Read more

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Shaddy1
Member Since 2015
1 review
2 helpful votes
Everyone on board agreed that this cruise was not only one of the most unusual cruises they have ever been on, it was also one of the best!! Having been to Alaska and cruised the Fjords of Norway/Iceland just 5 months ago, this cruise by ... Read more
carol962
Member Since 2006
6 reviews
61 forum posts
1 helpful vote
Started out Jan 11, 2014, in Buenos Aires, Argentina. We went a couple of days early and saw a lot of Buenos Aires, but not where tourists usually go except the downtown area. Seemed like an okay place, minus all the graffiti that was on ... Read more
Cruise or Bust!
Member Since 2011
1 review
4 forum posts
2 helpful votes
Sailed December 2014
As a 4-Star Mariner of the HAL company, I have had the opportunity to sail on many of the ships in this fleet and can honestly say that I was completely pleased with this ship and her company on the sailing from Valparaiso to Buenos Aires. ... Read more
Aussie Battler
Member Since 2011
3 reviews
3 helpful votes
Sailed December 2014
I have just completed the Christmas / New Year 20 day South America and Antarctica cruise aboard the Zaandam with my wife and two daughters ages 10 and 14. What a trip!! Firstly on board the Zaandam:- Excellent, friendly and attentive ... Read more
YellowJacket84
Member Since 2014
1 review
1 forum post
My now wife and I did our honeymoon on the Zandaam and had an absolutely wonderful time! To start out with, we are both young. I turned 30 thirty two days before we got on this boat. When we got there, we noticed that the AARP would highly ... Read more

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lomasteam
Member Since 2014
1 review
3 helpful votes
We chose this cruise for the destinations, we are not cruise experts and have only been on a few cruises prior to this one (in Central America, Australia, Egypt and the Med). The cruise was advertised as a 5 star ship visiting Chile, ... Read more
Jules2307
Member Since 2014
1 review
14 forum posts
1 helpful vote
My husband and I honeymooned on the Zaandam over Thanksgiving. We knew that HAL is known as a cruise line for an older set but we were intrigued by the itinerary. We didn’t regret our choice for a moment. We had a large ocean view ... Read more
Iowa cruiser
Member Since 2006
13 reviews
179 forum posts
6 helpful votes
I LOVED this cruise. The Chilean coast is like Alaska on steroids, and the ports of call are easy to enjoy on one’s own. This is one of my favorites of the several dozen cruises I have taken in recent years. It is an itinerary that ... Read more
kirsten Somerset
Member Since 2014
1 review
1 helpful vote
Sailed November 2014
We are a fit couple in our early 70s. Having had a great first cruise to Alaska with HAL we decided to take the South America trip. We went from Buenos Aires to Valparaiso. The public areas of the ship were spotless and someone was always ... Read more
cruising cockroach
Member Since 2012
2 reviews
1,279 forum post
2nd recent HAL cruise for my partner and myself. Boarding: We had inside information so we were quickly processed (system was partially down) and one of the first to board. Plenty of time to wander around before a Mariner's lunch at the ... Read more

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CRESSBROOK
Member Since 2013
1 review
18 forum posts
2 helpful votes
My wife and I just returned from a 36 day cruises on the HAL Zandamm. This is the first time we travelled with HAL, however, we have done other trips with Celebrity, Voyages of Discovery, etc. As a general comment I would say we got value ... Read more
dockman
Member Since 2001
6 reviews
262 forum posts
2 helpful votes
60++ cruises so I have been there done that to include many Holland America Cruises. I found this Zaandam experience to be perhaps the worst of all my Holland America cruises. It simply is not up to par. There are no huge differences but ... Read more
shayne12
Member Since 2009
1 review
14 forum posts
Sailed September 2014
Just returned from this cruise,I do really like sea days but there just was not any thing to do during the day Cooking class MEH who ever goes home and makes this stuff,because of this there were no movie during the day.And when they did ... Read more
Holy cruisers
Member Since 2014
1 review
5 helpful votes
Sailed September 2014
First the good, The ship reflects the grandeur of the past glory days of cruising. Quality decor and comfortable surroundings gave us the initial good feeling that we would be enjoying the next 16 days sailing the pacific. Unfortunately, ... Read more
SchoolNurse25
Member Since 2014
1 review
Sailed September 2014
I took this cruise to Hawaii because of the long days at see. I was in Cabin 6127 on the Veranda Deck. Great stateroom, cabin stewards very attentive. Loved spending time on my balcony - private sunbathing, private reading and late night ... Read more

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