Holland America Zaandam Cruise Reviews

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376 Holland America Zaandam Cruise Reviews

Cruiser rating
Excellent
161
Very Good
86
Average
53
Poor
31
Terrible
22
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Rating Summary
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Value for Money
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mseiferth
Member Since 2016
2 reviews
10 helpful votes
My wife and I began our cruise in Buenos Aires on January 10, 2016; we are four star Mariners, and this cruise is our 14th on this line. Embarkation went smoothly; our stateroom was ready for us right away, and the welcoming lunch was ... Read more
momilani
Member Since 2006
1 review
29 forum posts
9 helpful votes
I am just beginning to put together the scrapbook for our holiday trip aboard HAL’s ms Zaandam around the tip of South American and on to the Antarctic Peninsula, and it dawned on me that I never got around to writing my review of ... Read more
LisArtist
Member Since 2016
1 review
7 helpful votes
This cruise on the MS Zaandam was a year in planning for us, and included arranging a long vacation window from work. We enjoy scenic cruising and knew this cruise would suit our tastes. We'd talked with other travelers who compared ... Read more
maritzarogerp
Member Since 2007
1 review
60 forum posts
7 helpful votes
Sailed December 2015
Old and tired ship.Had problems with air/heating, cold and hot water and a "flooded" cabin. These were truly inconveniences as it was an incredible journey around South America to Antarctica! Food was at best, mediocre in ... Read more
nastasja
Member Since 2015
1 review
3 forum posts
11 helpful votes
Sailed November 2015
Great cruise with zaandam, we started in Valparaiso. The embarkation was well organized. We cruised mostly with celebrity, princess and rcl, it was our first cruise with hal. We reed many critics about the zaandam. Our impression was very ... Read more

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Victoria Missy
Member Since 2011
1 review
60 forum posts
9 helpful votes
Sailed October 2015
We were very disappointed with this cruise, having been on other Holland America cruises before, we definitely expected better. Some of the food quality was so poor it shouldn't have been served and some of the meals arrived cold. Dining ... Read more
jkmarbles
Member Since 2015
1 review
38 forum posts
3 helpful votes
My friend & I have cruised on Holland America around 155 days. We found the Zaandam to be updated since our previous voyage on the ship. The rooms, services, meals and activities were all we expected. We enjoyed the Culinary ... Read more
Deck Cargo
Member Since 2014
13 reviews
10 helpful votes
32 days on the Zaandam from San Diego to Buenos Aires Overall the cruise was very enjoyable, even taking into account that 4 of the ports were cancelled, 1 due to unrepaired earthquake damage to the port and 3 because of adverse ... Read more
scdeadeye@gmail.com
Member Since 2015
1 review
15 helpful votes
Sailed September 2015
We went on a land and sea journey with Holland America during the first 2 weeks in September. We were hoping to see the Northern Lights as it was a new moon and fall. We had one opportunity but because we moved rooms they failed to call ... Read more
coloradocruser
Member Since 2015
1 review
15 helpful votes
Sailed September 2015
We were on the Zaandam Sept 6 for 7 days. We then took a land tour for 4 nights in Denali. We drove to Seattle and spend the night heading to the air port the next day. Our HAL bus picked us up at the air port. This bus trip cost ... Read more

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tpamm
Member Since 2015
1 review
1 forum post
11 helpful votes
Sailed September 2015
After booking the 14-day round-trip cruise (first cruise, first time in Alaska) I became a little nervous after reading reviews on Cruise Critic and wondered if we'd made a mistake. Happily, we did not and will take HAL again for another ... Read more
Helpful? Thank tpamm
philipcheng
Member Since 2015
1 review
3 helpful votes
Sailed August 2015
We took the Alaska north bound cruise leaving on August 9. The ship traveled from Vancouver to Seward. My first impression was the ship was not very large and a bit old. It carries about 1500 passenger which actually was faster when ... Read more
FormerDon
Member Since 2015
1 review
I booked the 7-day cruise in suite class along with land 6 months in advance and looked forward to our first cruise. Our journey began in Fairbanks where after arriving off our flight we were greeted by Holland American staff who pointed ... Read more
alaskacruiser123
Member Since 2015
1 review
4 helpful votes
Sailed August 2015
We are not cruisers so we do not expect much. We are happy if our luggage arrives. That was not the case here. Our trip started with a land portion going to Denali and for that HAL requires to physically split the luggage to use a part of ... Read more
ironhead48
Member Since 2013
1 review
11 forum posts
4 helpful votes
Sailed June 2015
we traveled with our daughter and 3 granddaughters. we had 2 oceanview cabins next to each other. It was on the main deck. they were very good cabins and location.we thought the food at the Lido deck was very good, with many cooked to ... Read more

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jorgemb
Member Since 2010
1 review
4 helpful votes
My wife and did the 11 day cruise including Denali. This was our first HA cruise and we were very pleased. The highlight of the trip was Glacier Bay. The low light was the day we spent at sea. I had a great experience on the first day. As ... Read more
da resort
Member Since 2014
1 review
1 helpful vote
Sailed June 2015
Ship could use some big time updating. Bathrooms were ancient. Plumbing issue on first morning (early) caused flooding of cabin. Maintenance came and asked us to leave the room while they made repairs. Water spilt over from the ... Read more
Cissa
Member Since 2015
2 reviews
2 helpful votes
I am not quibbling about Alaska. Alaska was lovely, and I am delighted to have had a chance to experience some of it! This review is solely about the cruise itself. Ever since cruising to Canada on the Veendam, I'd been looking forward ... Read more
Helpful? Thank Cissa
Lalokau
Member Since 2015
1 review
2 forum posts
2 helpful votes
We did a land sea tour to Denali followed by the cruise through Glacier Bay to Vancouver stopping at various ports on the way. We booked all our tours through HAL. The embarkation was a breeze. Quick friendly and efficient. We ... Read more
Willysmom2
Member Since 2015
1 review
1 forum post
1 helpful vote
This ship should be taken out of service for a maajor overhaul. Bathroom tiles were mildew stained. Vinyl on restaurant booths were torn Dining tables had cracks in Formica that collected dirt. Line cooks were nice unless you had a ... Read more

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plricotta
Member Since 2015
1 review
1 forum post
3 helpful votes
We sailed the Zaandam, Northbound only Vancouver - Seward 7 day Alaskan cruise May 31 - June 7. We ate 3 breakfasts in Rotterdam, including day of departure, as we disembarked at 8:25. Leave 1 hour for this leisurely served, well done ... Read more
Scouty 58
Member Since 2015
1 review
2 helpful votes
Sailed May 2015
First time we have sailed on HAL. We did the Denali land tour prior to cruising- it was a great experience. Stunning and beautiful scenery with lots of wildlife viewing. Embarkation was fast-less than 10 minutes. Our cabin as a verandah ... Read more
butkus
Member Since 2009
1 review
2 helpful votes
Sailed May 2015
Overall rating of cruise is due to two things - lack of organization in getting off the ship at some ports. People coming from stairwells, off the elevators and then coming down the corridors. Too many converging into one area and total ... Read more
hrhdhd1010
1 review
13 helpful votes
This was my first cruise to Alaska, my first Holland cruise, my sixth cruise overall. I traveled solo and due to the duration of my trip, I wanted to touch base with family. The Internet did not work - over and over, despite their ... Read more
Buzz13
Member Since 2007
1 review
48 forum posts
1 helpful vote
If you need any type equipment by your bed, make sure you bring an extension cord. It was ridiculous how long it took, how many people were involved and what the final result was. We also had air conditioning that didn't get fixed until ... Read more

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