Holland America Zaandam Cruise Reviews

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387 Holland America Zaandam Cruise Reviews
Cruiser rating
Excellent
166
Very Good
88
Average
56
Poor
31
Terrible
23
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19
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
lilybay
Member Since 2012
2 reviews
372 forum posts
I had wanted to do the South America cruise but was not willing to fly all that distance and back. I loved the length of the cruise and the experience of traversing the entire pacific coast form San Diego south and around Cape Horn. ... Read more
pweath
Member Since 2010
3 reviews
2 forum posts
Sailed October 2016
I came back to Holland after my experience on the Regal Princess. Holland has always been my favorite but she would be priced somewhat higher for balconies because she has fewer that other cruise lines. One thing you could always depend on ... Read more
Lodemark
Member Since 2015
3 reviews
Sailed October 2016
Check in was a breeze as we were in a Neptune suite. Others complained of a disorganised shambles and taking up to 3 hours! Suite appeared very nice, but the bathroom DEFINATELY needs a serious upgrade compared to other top suites we ... Read more
colleen.m.cross
Member Since 2016
1 review
3 helpful votes
We wanted to see the inside passage and Denali NP. Holland America seemed to give us the best value and included the places we wanted to visit. We were also given a drinks package and Pinnacle dinner free which was fantastic. We really ... Read more
mpersons
Member Since 2016
1 review
6 helpful votes
This was our first time on HAL and to Alaska. I have been on two other cruises with Carnival and Royal Carribean. Overall it was a very good experience. The rooms were bigger than I expected and very clean. The attendants were friendly ... Read more
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SCChuck
Member Since 2016
1 review
15 helpful votes
We selected a one-way cruise from Vancouver to Seward (AK) before a business meeting in Anchorage, and to celebrate our wedding anniversary. Chose this cruise line because they had the route we needed at the time it was needed. But we will ... Read more
gourmetjan
Member Since 2007
3 reviews
8 forum posts
1 helpful vote
The only reason this has three stars was the amazing day we spent cruising in Glacier Bay. If it wasn't for this, it would only be 2 stars. Firstly, we complied with all their requirements about my husbands food allergies (Celiac) and ... Read more
jig789
Member Since 2016
1 review
13 helpful votes
This was my first cruise. All in all it went well. The positives: cabin very clean, ship very clean, staff extremely attentive (except the front desk people who were not always helpful). Negatives: in my cabin you could hear the music ... Read more
GustavSpeed
Member Since 2013
1 review
2 helpful votes
Sailed August 2016
We had taken another Holland America Cruise and it was great. This one, not so much: 1) Travel to Anchorage was problematic. We wanted to go 2 day2 before but the agent talked us into going the day before and of course there was ... Read more
Gr8trips
Member Since 2014
1 review
15 forum posts
7 helpful votes
Sailed August 2016
We did the land and sea trip, landing first in Fairbanks AK. The arrival to Fairbanks Airport was seamless and staff were waiting for us with envelopes in hand. Communication was excellent and we proceeded by coach to the hotel. Was a ... Read more
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madigan008
Member Since 2016
1 review
5 forum posts
3 helpful votes
Sailed August 2016
This was my first Alaska cruise. Did the 13 day land/sea starting in Fairbanks not much going on there. went to denali stayed at mckinley chalet, little concerned that in the back lodge no front desk with employee staffed there. didnt ... Read more
pincher555
Member Since 2016
1 review
Sailed August 2016
1.0 star rating 10/3/2016 The worst cruise line that I have traveled on-- comparing to Carnival, Princess, and Royal Caribbean. The food and the food service is inferior to the other cruise lines. The spa staff gave a terrible first ... Read more
RetiredandHappy4
Member Since 2016
1 review
11 helpful votes
We are fairly seasoned travellers, looking for and adult environment and great trips. Between my wife and I, her on her 13 cruise, we found the Zaandam, our first HA cruise, to be not up to par. The water leak in our room that ... Read more
Danoh2016Alaska
Member Since 2016
1 review
5 helpful votes
This was my first cruise and the experience was wonderful. We had chosen HAL on the recommendation of a friend. The other 5 in my group had all done at least one cruise before, so I was the lone "rookie". A bit of concern the ... Read more
hulagirl1951
Member Since 2013
2 reviews
1 forum post
7 helpful votes
We chose this cruise because of the free cruise for 3rd and 4th passengers and excellent price for the cruise/land package. This is an older ship but well maintained and our only complaint was a smelly hallway on deck one from time to ... Read more
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Don Omaha
Member Since 2016
1 review
11 helpful votes
Sailed July 2016
We were looking for a land -cruise tour of Alaska and considered several lines. HA had the dates, stops and price we wanted. We took the D1 package with a view cabin. The cabin was adequate and the bed was comfortable. The couch was ... Read more
muskox
Member Since 2013
1 review
2 helpful votes
I was already in Seward so I chose an low priced cruise to return to Vancouver. The ship was older but quite lovely, being very well maintained. The cabin was about 25 sq. feet larger that the average inside cabin on other ships that I ... Read more
Kramer1953
Member Since 2012
2 reviews
3 helpful votes
Best things: Viewing train ride from Anchorage to Denal Watching fishing in Ship's Creek in downtown Anchorage Nice hotel in Anchorage Humpy's restaurant in Anchorage for fish and chowder. Dinner theater play in Denali ... Read more
heybrah
Member Since 2012
1 review
30 helpful votes
To be honest, I was very skeptical about cruising on Zaandam based upon past reviews. I heard that the ship was "old and tired". In contrast, we were very pleasantly surprised about the service we got from HA and the cruise ... Read more
v336
Member Since 2016
1 review
1 forum post
5 helpful votes
We sailed from Vancouver port to Seward in June. Overall experience was very good. Vancouver port: Got to the port at 3.30pm. Went through US Immigration first. We were the last one in the line. People who came earlier were in line for ... Read more
Helpful? Thank v336
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Newcomkj
Member Since 2013
1 review
18 helpful votes
This was our first HAL cruise. We have cruised about 12 other times on Carnival, Norwegian and Celebrity. This was a cruise/land combination (Double Denali). The Zaandam is smaller so that it can go through the inside passage (about ... Read more
Teachers Travel
Member Since 2007
2 reviews
3 forum posts
24 helpful votes
My husband and I are seniors and sail with HAL or Royal Caribbean, over a dozen cruises. We live on Vancouver Island, a 6 hour journey to Vancouver, our embarkation port. I search previous review of the Zaandam with identical cruises ... Read more
illbcnu
Member Since 2014
1 review
5 forum posts
8 helpful votes
We have sailed before with Holland America and enjoyed previous cruises. They were our first choice for a cruise to Alaska. Used their shuttle service from the airport to the port and had excellent device from them. The driver was ... Read more
St Pete Cruiser
Member Since 2006
3 reviews
367 forum posts
29 helpful votes
This was the last cruise of the season from Buenos Aires to Valparaiso, and then continued on to San Diego for me and to Vancouver for many others. If you go to the community pages for Holland America and search for my blog, you should ... Read more
ghough
Member Since 2014
3 reviews
157 forum posts
29 helpful votes
We flew overnight from Miami to Santiago, arriving 8:30 a.m. We had an interesting 3-hour Turis (Pauline and driver Juan) led tour of Santiago. A very thorough introduction to the historical and cultural highlights of Santiago. Five ... Read more
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