Holland America Zaandam Cruise Reviews

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69% Loved It

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4.0 Editor's Rating
403 Holland America Zaandam Cruise Reviews
Cruiser rating
Excellent
170
Very Good
95
Average
58
Poor
33
Terrible
25
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41
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24
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First-Time Cruisers
19
Rating Summary
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Value for Money
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rfurth
Member Since 2008
1 review
1 forum post
1 helpful vote
Sailed January 2017
Wanted to see South America and enjoy life aboard the Zaandam. Trouble first started at the Casino where I was supposed to get $75 of free play. It took 3 days and a lot of fighting with the casino manager to get the money. Next was the ... Read more
aatkinson
Member Since 2017
1 review
4 helpful votes
Sailed January 2017
We chose this cruise to sail through Antarctica. Having been on several HAL cruises we were not concerned with quality. We were convinced that the quality would be the same on this ship as it had been on our previous three cruises. It was ... Read more
TexasDavid7
Member Since 2013
4 reviews
134 forum posts
4 helpful votes
This was a "Bucket List" cruise for me and an "I'm along for the ride" cruise for my DW. We are 3 Star Cruisers with HAL. We had spectacular views and also appalling views of poverty. Embarkation: The ship is a good ... Read more
TN Fem
Member Since 2016
1 review
11 forum posts
10 helpful votes
Sailed December 2016
We chose this cruise to see penguins. We have 3 penguin loving boys and we like to take a big trip at Christmas rather than give them toys they don't need. We had 2 adjoining Ocean View rooms on Deck 2. Our rooms were decent sized for ... Read more
big43rdkid
Member Since 2013
2 reviews
1 forum post
9 helpful votes
Sailed December 2016
Having done the same cruise last January and finding it excellent and Antarctica amazing we decided to treat ourselves again but in the reverse direction. This was the Zaandam's first Antarctic cruise of the season so we three weeks ... Read more
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gphb
Member Since 2009
1 review
7 forum posts
7 helpful votes
The ms Zaandam is a wonderful ship for this route. It is comfortable with all the elements of what we had hoped for from Holland America, with outstanding food and service, elegant architecture, a true wrap around teak promenade deck, a ... Read more
Helpful? Thank gphb
SA Traveller
Member Since 2016
1 review
2 forum posts
9 helpful votes
We chose this cruise simply because it was going to Santiago in Chile were we would be spending Christmas. Having said that the ports of call were excellent. I especially liked the Falklands and would recommend the Penguin tour . I ... Read more
calderon.cindy
Member Since 2011
1 review
6 helpful votes
Winter in in the northern hemisphere is summer in the southern hemisphere, best season to cruise towards the south end of America. In the desire to explore the glacier landscape we decided on this cruise that allowed us to also visit many ... Read more
Susan054
Member Since 2016
1 review
8 helpful votes
Sailed November 2016
The ship for being fairly small had excellent food, lamb, lobster and two fantastic surprise meals by the pool that were awesome! German food and BBQ of every type meat and desserts too. The high teas were good too in the Diningroom. The ... Read more
dockman
Member Since 2001
7 reviews
296 forum posts
17 helpful votes
Sailed October 2016
I did the 37 day cruise Oct 2, 2016 from San Diego to Buenos Aires on the Zaandam and have a few comments. As a four star mariner i have done quite a few HAL cruises. This was my second time on the Zaandam. The first was last year YVR ... Read more
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lilybay
Member Since 2012
2 reviews
391 forum posts
1 helpful vote
I had wanted to do the South America cruise but was not willing to fly all that distance and back. I loved the length of the cruise and the experience of traversing the entire pacific coast form San Diego south and around Cape Horn. ... Read more
pweath
Member Since 2010
3 reviews
2 forum posts
8 helpful votes
Sailed October 2016
I came back to Holland after my experience on the Regal Princess. Holland has always been my favorite but she would be priced somewhat higher for balconies because she has fewer that other cruise lines. One thing you could always depend on ... Read more
Lodemark
Member Since 2015
3 reviews
4 helpful votes
Sailed October 2016
Check in was a breeze as we were in a Neptune suite. Others complained of a disorganised shambles and taking up to 3 hours! Suite appeared very nice, but the bathroom DEFINATELY needs a serious upgrade compared to other top suites we ... Read more
colleen.m.cross
Member Since 2016
1 review
8 helpful votes
We wanted to see the inside passage and Denali NP. Holland America seemed to give us the best value and included the places we wanted to visit. We were also given a drinks package and Pinnacle dinner free which was fantastic. We really ... Read more
mpersons
Member Since 2016
1 review
8 helpful votes
This was our first time on HAL and to Alaska. I have been on two other cruises with Carnival and Royal Carribean. Overall it was a very good experience. The rooms were bigger than I expected and very clean. The attendants were friendly ... Read more
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SCChuck
Member Since 2016
1 review
17 helpful votes
We selected a one-way cruise from Vancouver to Seward (AK) before a business meeting in Anchorage, and to celebrate our wedding anniversary. Chose this cruise line because they had the route we needed at the time it was needed. But we will ... Read more
Spirit1992
Member Since 2016
1 review
2 helpful votes
I went on the 20 day Alaska Land and Sea Holland America trip. The Holland America hotels in Whitehorse, Yukon Territory, Fairbanks and Anchorage, Alaska, were a disgrace to the name of HAL. Soiled sheets, soiled carpets, wallpaper that ... Read more
gourmetjan
Member Since 2007
3 reviews
8 forum posts
2 helpful votes
The only reason this has three stars was the amazing day we spent cruising in Glacier Bay. If it wasn't for this, it would only be 2 stars. Firstly, we complied with all their requirements about my husbands food allergies (Celiac) and ... Read more
jig789
Member Since 2016
1 review
15 helpful votes
This was my first cruise. All in all it went well. The positives: cabin very clean, ship very clean, staff extremely attentive (except the front desk people who were not always helpful). Negatives: in my cabin you could hear the music ... Read more
GustavSpeed
Member Since 2013
1 review
3 helpful votes
Sailed August 2016
We had taken another Holland America Cruise and it was great. This one, not so much: 1) Travel to Anchorage was problematic. We wanted to go 2 day2 before but the agent talked us into going the day before and of course there was ... Read more
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Gr8trips
Member Since 2014
1 review
15 forum posts
13 helpful votes
Sailed August 2016
We did the land and sea trip, landing first in Fairbanks AK. The arrival to Fairbanks Airport was seamless and staff were waiting for us with envelopes in hand. Communication was excellent and we proceeded by coach to the hotel. Was a ... Read more
madigan008
Member Since 2016
1 review
5 forum posts
4 helpful votes
Sailed August 2016
This was my first Alaska cruise. Did the 13 day land/sea starting in Fairbanks not much going on there. went to denali stayed at mckinley chalet, little concerned that in the back lodge no front desk with employee staffed there. didnt ... Read more
pincher555
Member Since 2016
1 review
3 helpful votes
Sailed August 2016
1.0 star rating 10/3/2016 The worst cruise line that I have traveled on-- comparing to Carnival, Princess, and Royal Caribbean. The food and the food service is inferior to the other cruise lines. The spa staff gave a terrible first ... Read more
RetiredandHappy4
Member Since 2016
1 review
13 helpful votes
We are fairly seasoned travellers, looking for and adult environment and great trips. Between my wife and I, her on her 13 cruise, we found the Zaandam, our first HA cruise, to be not up to par. The water leak in our room that ... Read more
Danoh2016Alaska
Member Since 2016
1 review
5 helpful votes
This was my first cruise and the experience was wonderful. We had chosen HAL on the recommendation of a friend. The other 5 in my group had all done at least one cruise before, so I was the lone "rookie". A bit of concern the ... Read more
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