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Holland America Volendam Cruise Reviews

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Member Reviews
70% Loved It
Cruise Critic Review
4.0 Editor's Rating
When it was launched in 1999, Volendam had the highest passenger capacity in Holland America's fleet. The ship is nearly 61,000 tons and carries 1,432 passengers, and, in a move that seems quaint now, it ...
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Departure Dates:
2016
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01
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15
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22
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29
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388 Holland America Volendam Cruise Reviews

Cruiser rating
Excellent
167
Very Good
98
Average
49
Poor
39
Terrible
23
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Family Cruises
Family Cruises
49
Senior Cruises
Senior Cruises
28
First-Time Cruisers
First-Time Cruisers
27
Holiday Cruises
Holiday Cruises
10
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
grendel_z
Member Since 2015
1 review
0 forum posts
0 helpful votes
Sailed July 2015
After reading all of the negative reviews about the food, the ship, the service (though this usually gets high marks) and the activities, I was a little concerned about what we might find once we boarded. It's true that the ship looks ... Read more
Apsleybabe
Member Since 2015
1 review
3 forum posts
2 helpful votes
We've just had a great experience on a generally very professional ship. Yes there were a few jiggles but let's be realistic ....the same happens in hotels and at home .... so lets all get real! Embarkation at Canada Place was very ... Read more
kiwicruiser55
Member Since 2008
1 review
204 forum posts
0 helpful votes
Prior to our cruise we had hired a motorhome for 8 weeks and toured a little of USA but spent most of our time in Canada. For me the cruise was to celebrate my 60th birthday and have a week of relaxation and enjoy being waited on. ... Read more
Michael O
Member Since 2015
2 reviews
0 forum posts
1 helpful vote
The cruise to Alaska on the Holland America ship Volendam was a mixed experience. The places visited, Juneau, Skagway, Glacier Bay and Ketchikan were all great in their different and dramatic ways. We went on a number of excursions, whale ... Read more
AirAbel
Member Since 2012
2 reviews
1 forum post
2 helpful votes
The land tour (8 days with HAL) was awesome and exceeded our expectations, Anchorage/Denali/Fairbanks/Dawson City/ whitehorse/ Skagway but the sea part to Vancouver was not fun. I would not cruise with HAL on their ships again. 1. ... Read more

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pgoodw2
Member Since 2012
1 review
0 forum posts
1 helpful vote
As fairly experienced cruisers, this cruise did not meet our expectations and having read some of the previous reviews for this ship, I fully undertsnad where they are coming from. The service in the Open Seating restaurant was ... Read more
Beave8920
Member Since 2006
8 reviews
1,207 forum post
1 helpful vote
We are experienced cruisers with this being my 22nd cruise, but first with HAL. This was a 7 day Alaska cruise, with ports of call in Juneau, Skagway, Ketchican and Glacier Bay. We are "go with the flow" kinda folks, so we ... Read more
hsandrews
Member Since 2015
1 review
0 forum posts
3 helpful votes
Sailed June 2015
Having read previous reviews of MS Volendam I think we must have been on a different ship. Our cruise was faultless, staff helpful, cabin clean, food good, shows excellent & ship not too crowded. We found the whole experience much ... Read more
vagporto
Member Since 2013
1 review
58 forum posts
2 helpful votes
This was our first cruise, so we have not a lot to compare with. Since we used a lot the CC reviews during our research for our cruise, I will anyhow summarise our experience in the Volendam. We have been postponing forever our first ... Read more
R & C Cruisers
Member Since 2009
2 reviews
1 forum post
0 helpful votes
Sailed April 2015
This was our 3rd cruise with HAL. The first 2 were on Amsterdam,which immediatly set a high standard, which Volendam couldn't quite attain. More on that later. We had booked this itinerary a couple of years ago, but unfortunately it was ... Read more

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Embarkation
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed April 2015
My first cruise on Holland America and my LAST Have done at least a dozen cruises with all companies and this was without a doubt the very worst. The food was dreadful, the photos on HALs website are certainly not from Volendam. Portion ... Read more
Wombat40
Member Since 2015
1 review
0 forum posts
0 helpful votes
This was our first and probably last trip with Holland America. We had previously done a 19 night trip with Cunard which we thoroughly enjoyed. The cruise ticked all the boxes when we booked. It was travelling from Hong Kong to Japan and ... Read more
Kala89
Member Since 2012
2 reviews
23 forum posts
1 helpful vote
Sailed April 2015
We boarded the Volendam in Hong Kong. Embarkation was a breeze and we were happy to hear that our cabins were ready even before noon. Our cabin had lots of storage space. The newly installed lanai cabins had great new ... Read more
markh0464
Member Since 2016
1 review
0 forum posts
0 helpful votes
Our cruise got off to a bad start, the drink packages we had prepaid for did not appear on our cards so the drinks were charged to our room, the other family we were travelling with the same thing happened. Easy fix you should think but ... Read more
timbo5592
Member Since 2014
1 review
17 forum posts
0 helpful votes
Sailed March 2015
Embarkation in Singapore was reasonably straight forward (in spite of being taken to the wrong cruise centre by the taxi driver). The only thing that could have been improved was the forms we had to fill out while standing in a mass of ... Read more

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Independant
Member Since 2015
1 review
0 forum posts
1 helpful vote
The ship was clean and the Indonesian (only) staff was very friendly and gave their best. The cabins were O.K. and the ship, though old, was very clean. However the negative aspects were overwhelming. The food , besides being on ... Read more
S.O.C.I.O.C.A.T.s
Member Since 2008
5 reviews
922 forum posts
0 helpful votes
Sailed March 2015
Review of the Volendam Food: 1) fine. Could have been spiced some more ; understand it must be reasonably standardized. Had good “special“ days” : Asian Barbecue Day, Indonesian lunch, etc. 2) deserts ... Read more
Bankiefaeclyde
Member Since 2015
1 review
19 forum posts
1 helpful vote
Sailed March 2015
We embarked on 16th March, after spending three days at the Riverview Hotel - which we had gotten a 'superior weekend deal' on - great hotel - not one complaint!! The cruise docked in Malacca, Penang, Malaysia, Phuket Thailand, three days ... Read more
bella crociera
Member Since 2008
1 review
16 forum posts
0 helpful votes
We embarked on 16 March for the 14 day cruise via Malacca, George Town, Phuket, Myanmar, Langkawi, KL and return to Singapore. We made our own arrangements for tours as the ship tours are indeed far too expensive. Our tours were at least ... Read more
DonahCBrown
Member Since 2004
4 reviews
3,260 forum posts
1 helpful vote
Sailed March 2015
I've just finished reading some of the recent Volendam reviews and think I must have been on a different ship. Our experience, overall, was stellar. The ship had just completed a major drydock in December, and it seemed to us the things ... Read more

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mrzisme
Member Since 2007
1 review
0 forum posts
0 helpful votes
We are active cruisers and have enjoyed many trips on HAL! This was not the HAL we knew and loved. First, the cutbacks are very obvious: from the food to the tissues, fewer staff, lecturers and quality entertainers. But, more dramatic ... Read more
Cruise4Sunshine
Member Since 2003
7 reviews
297 forum posts
0 helpful votes
I am a 3 star Mariner with Holland America, but this is my first cruise with them in Asia. The Volendam has come through its December refurbishment quite nicely. I was in a category A, verandah cabin, quite mid-ship, 6163. Other than ... Read more
USN59-79
Member Since 2009
1 review
752 forum posts
0 helpful votes
We took a 14 day Singapore to Singapore on the Volendam in March. Overall, we enjoyed ourselves. Other than the shuttle bus to town on Langkawi Island, we didn't take any ship's shore excursions. However, in Phuket, Yangon and Kuala ... Read more
gemininsd
Member Since 2015
1 review
0 forum posts
1 helpful vote
Any relationship is based on trust. After close to 200 days sailing with HAL, I expect that I will be treated with respect and the trust I put into the company to work in my best interest be upheld. I do not know how HAL will heal the ... Read more
lawkaupan
Member Since 2015
1 review
0 forum posts
0 helpful votes
Sailed March 2015
I just backed my cruising from Hong Kong-Vietnam-Cambodia-Thailand-Singapore for 15 days by m/s Volendam-Holland America Line. This is my first time for Holland America Line. So, I was so excited before we cruised with Holland American ... Read more

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