Holland America Volendam Cruise Reviews

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71% Loved It

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4.0 Editor's Rating
413 Holland America Volendam Cruise Reviews
Cruiser rating
Excellent
176
Very Good
109
Average
49
Poor
43
Terrible
24
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Senior Cruises
37
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First-Time Cruisers
28
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10
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Yessirhesaid
Member Since 2016
1 review
3 helpful votes
Cruise companies must recognise that the world has changed and even grey cruisers are used to unrestricted free internet access. The issues concerning internet access spoils what ought to be a relaxing experience. First cruise, so ... Read more
Manninagh
Member Since 2016
1 review
2 forum posts
1 helpful vote
Sailed October 2016
First time Holland America. Smaller ship was refreshingly good with 1200 on board. Staff were very friendly and we were quickly on first name terms with many of them. Ian, Manager of shore excursions,was a hoot. He should have his own ... Read more
Piqua41
Member Since 2016
1 review
17 helpful votes
Sailed August 2016
This ship and Holland America were fantastic! We explored Vancouver for a few days before setting sail from there, and both the embarkation and disembarkation were organized like a finely-calibrated engine. The ship was extremely ... Read more
minmor3
Member Since 2016
2 reviews
9 helpful votes
Only reason was that we had to pay for 3 other people and the fact this cruise was a "roundtrip" was helpful n accommodating 2 elderly people in our group as well! We Will never go cack to HAL. The FRONT DESK staff needs major ... Read more
oceantidesonethree
Member Since 2016
1 review
Our first cruise with Holland America, to Alaska on the 7-day Inside Passage cruise, was wonderful. We booked almost at the last minute based on the suggestion of our daughter and son-in-law, who travelled with us. We both had ocean view ... Read more
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jpeter1936
Member Since 2016
1 review
8 helpful votes
This was our first cruise, after checking several websites we decided that we wanted a medium size vessel and chose "Travel Best Bets" from Vancouver to complete our plans. They did a wonderful job and Megan Stone was most ... Read more
Captain Camera
Member Since 2016
1 review
9 forum posts
5 helpful votes
An Alaskan Inside Passage cruise was a bucket list trip, we have only recently started taking cruises, in fact all our cruise so far have been in 2016 and all with Holland America, it just worked out this way, we had no prior knowledge of ... Read more
Jing2le_bells
Member Since 2016
1 review
13 helpful votes
The Volendam is a wonderful ship, elegant and not too big. The crew were excellent especially the Rotterdam dining team. The casual Lido was also good as well as the burgers and hotdogs by the pool. Just be careful when you order drinks. ... Read more
Floss88
Member Since 2016
1 review
12 helpful votes
Sailed July 2016
It was my 65 th birthday have never been keen to cruise but wanted to see glacier bay. We chose the Volendam because it is a small ship taking 1400 passengers. We booked an inside cabin and were allocated one on deck 3 the lower ... Read more
terp2053
Member Since 2009
11 reviews
61 forum posts
18 helpful votes
Sailed June 2016
All in all, good cruise and good value. Our June sailing gave us a lot of animal sightings. Whales and porpoise seemed to follow our ship. We took a whale watch excursion in Juneau, although we had already seen a lot of whales from the ... Read more
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HSSUB25
Member Since 2012
1 review
16 forum posts
6 helpful votes
Visited son who lives in Anchorage, then took the cruise from June 5 - 12 from Seward to Vancouver. It was nice time of year - light long and mild weather. We had no rain on the entire trip, unusual we were told. It even close to 80 on ... Read more
francisthetraveller
Member Since 2016
1 review
22 helpful votes
For a cruise that was marketed as about seeing wildlife, the crew seemed particularly lacking in knowledge on this area with apparently no ranger on board except for the short time when we were cruising through Glacier Bay. Most of the ... Read more
Nicknet
Member Since 2016
1 review
15 helpful votes
After reading many different cruise site articles, speaking to friends and relatives, we decided on a total Inside Passage offered by HAL round trip from Vancouver. We wanted to avoid the choppy waters completely, as such Seattle round ... Read more
lizzien18@hotmail.com
Member Since 2016
1 review
20 helpful votes
We chose this cruise as part of a Newmarket holiday - Rockies/ Alaska cruise and Vancouver, on the recommendation of a friend who travelled last year. I struggle to recognise our trip from some of the negative reviews posted. From start to ... Read more
ronaldlknight
Member Since 2013
3 reviews
18 helpful votes
We're an active, retired couple who take 3 or 4 trips abroad each year. This 7-day Alaska cruise (Vancouver to Vancouver) on the Volendam was our second with Holland America. Our first HAL cruise was on the Nieuw Amsterdam which took us ... Read more
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mikethebus
Member Since 2016
1 review
19 helpful votes
Sailed May 2016
This Cruise was supposed to be part of a 19 day treat for my wife to celebrate our 25th Wedding Anniversary. I booked a mini suite (6118) and once on board disappointment set in as the rooms were old and dated with trim missing and ... Read more
genwoo
Member Since 2004
1 review
28 forum posts
Sailed May 2016
Alaska " inside passage " was better than expected. The Volendam is able to barely get into the places that make this cruise worth waiting for. We really enjoyed a beautiful week of warm/cool breezes (65F) along with some ... Read more
CarolynL58
Member Since 2016
1 review
6 helpful votes
Sailed May 2016
Our travel agent booked this for us. It was part of an 18 day Cosmos Tour. As first time cruisers we did not know what to expect but we were not at all disappointed. Embarcation at Canada Place, Vancouver took forever, which surely can ... Read more
ds0831
Member Since 2015
1 review
49 forum posts
16 helpful votes
Extremely poor customer service from the front desk! I had completed and faxed in a Special Requirement form for my granny since she has special dietary needs due to her diabetes and prior kidney problems. Her insulin needs to be ... Read more
BobbiSox
Member Since 2011
6 reviews
6 helpful votes
Sailed May 2016
I like the smaller size ship Volendam and I found it to be spacious and never felt crowded, although it's an older ship, and it does show some wear and tear. The Inside Passage to Alaska was very scenic and we were able to enjoy the ... Read more
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committedcruiser
Member Since 2011
12 reviews
21 forum posts
3 helpful votes
HAL is one of my favorite lines. . I like long cruises of 30 day and have already booked next year's HAL Cruise to S. AMERICA why? 1.dining room service w/ yudi was as good as the pinnacle and i tipped xtra. my roomie was gluten free ... Read more
CruiseMGM
Member Since 2010
2 reviews
489 forum posts
23 helpful votes
Sailed March 2016
Hong Kong to Yokahama, 16 days on the Volendam. Flew in to Hong Kong a few days early and stayed at the Holiday Inn Golden Mile in Kowloon. Great place to stay, great city to explore. Embarked the ship at Kai Tak cruise terminal and ... Read more
landandsealover
Member Since 2015
2 reviews
1 forum post
22 helpful votes
We were drawn to the Holland America Volendam cruise because of the itinerary. We did not take the entire 35 days, but opted for the 16 days from Hong Kong to Tokyo. The ship itself is smaller than many these days but just right for us. It ... Read more
Mr. Pierce
Member Since 2016
1 review
36 helpful votes
We have cruised with Holland America Line on 14 of their cruises on various vessels. This was our first experience on the ms Volendam. First of all, the employees on the ms Volendam, like nearly all of their sister vessels' employees, ... Read more
TrikerFart
Member Since 2016
1 review
27 helpful votes
I had visited Hong Kong on R&R during the Vietnam War and frequently talked to my wife about how much I enjoyed the trip. Subsequently, my wife expressed an interest in visiting Southeast Asia and Hong Kong. I arranged this cruise on ... Read more
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