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Holland America Volendam Cruise Reviews

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Member Reviews
70% Loved It
Cruise Critic Review
4.0 Editor's Rating
When it was launched in 1999, Volendam had the highest passenger capacity in Holland America's fleet. The ship is nearly 61,000 tons and carries 1,432 passengers, and, in a move that seems quaint now, it ...
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Departure Dates:
2016
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388 Holland America Volendam Cruise Reviews

Cruiser rating
Excellent
167
Very Good
98
Average
49
Poor
39
Terrible
23
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Family Cruises
Family Cruises
49
Senior Cruises
Senior Cruises
28
First-Time Cruisers
First-Time Cruisers
27
Holiday Cruises
Holiday Cruises
10
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
ds0831
Member Since 2015
1 review
18 forum posts
3 helpful votes
Extremely poor customer service from the front desk! I had completed and faxed in a Special Requirement form for my granny since she has special dietary needs due to her diabetes and prior kidney problems. Her insulin needs to be ... Read more
BobbiSox
Member Since 2011
5 reviews
0 forum posts
2 helpful votes
Sailed four weeks ago
I like the smaller size ship Volendam and I found it to be spacious and never felt crowded, although it's an older ship, and it does show some wear and tear. The Inside Passage to Alaska was very scenic and we were able to enjoy the ... Read more
CruiseMGM
Member Since 2010
1 review
420 forum posts
3 helpful votes
Sailed March 2016
Hong Kong to Yokahama, 16 days on the Volendam. Flew in to Hong Kong a few days early and stayed at the Holiday Inn Golden Mile in Kowloon. Great place to stay, great city to explore. Embarked the ship at Kai Tak cruise terminal and ... Read more
landandsealover
Member Since 2015
2 reviews
1 forum post
7 helpful votes
We were drawn to the Holland America Volendam cruise because of the itinerary. We did not take the entire 35 days, but opted for the 16 days from Hong Kong to Tokyo. The ship itself is smaller than many these days but just right for us. It ... Read more
Mr. Pierce
Member Since 2016
1 review
0 forum posts
17 helpful votes
We have cruised with Holland America Line on 14 of their cruises on various vessels. This was our first experience on the ms Volendam. First of all, the employees on the ms Volendam, like nearly all of their sister vessels' employees, ... Read more

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TrikerFart
Member Since 2016
1 review
0 forum posts
2 helpful votes
I had visited Hong Kong on R&R during the Vietnam War and frequently talked to my wife about how much I enjoyed the trip. Subsequently, my wife expressed an interest in visiting Southeast Asia and Hong Kong. I arranged this cruise on ... Read more
veryseasonedtraveler
Member Since 2010
1 review
235 forum posts
6 helpful votes
We are 5 star on HAL and love cruising the high seas. This itinerary was wonderful. We boarded in Hong Kong. Because of Cruise Critic we knew several couples that would be sailing. Several excursions were pre-planned before boarding. ... Read more
Dr. P
Member Since 2011
1 review
149 forum posts
10 helpful votes
We are 4 star Mariners which means- among other things- we have sailed on a variety of Holland America ships. As always the staff and crew were outstanding. Our cabin steward was one of the best we have had. We were always greeted with a ... Read more
Helpful? Thank Dr. P
pmmh
Member Since 2011
1 review
240 forum posts
3 helpful votes
Sailed March 2016
WE are 4 star Mariners and absolutely loved sailing on this cruise and ship! Was it perfect? Of course not, but I absolutely loved the ports that we were in. Most of the tours we took were private tours, but we did take some HAL tours. ... Read more
Helpful? Thank pmmh
Minority Reporter
Member Since 2013
1 review
59 forum posts
5 helpful votes
Sailed March 2016
We sailed back to back on the solar eclipse Indonesia cruise and then the Thailand, Vietnam to Hong Kong cruise (31 days) . We are 4 star mariners with HAL so We have sailed with them many times. We have sailed on every class of ship ... Read more

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jerseyv
Member Since 2012
3 reviews
36 forum posts
0 helpful votes
Sailed March 2016
The 2016 Volendam Indonesia Eclipse Cruise March (1 to March 17) from Singapore deviated from the normal route in order to detour into the Makassar Straits to view the Total Eclipse of the sun. Over half of passengers on this cruise were ... Read more
Traveller 2
Member Since 2009
4 reviews
114 forum posts
18 helpful votes
We are 4 star Mariners so have been on many Holland America cruises on many of their ships. We just completed a 45 day back to back thru Asia. . Unfortunately we have to rate the Volendam as only a 3 to 4 star . This is not because of ... Read more
Deck Cargo
Member Since 2014
11 reviews
0 forum posts
3 helpful votes
Although we have been on many cruises with other cruise lines, this was only our second on a Holland America ship. So mostly we are comparing the Volendam to the Zaandam. We always pick cruises by itinerary rather than any particular ... Read more
Florida Frog
Member Since 2014
1 review
53 forum posts
2 helpful votes
Sailed February 2016
We loved our 30-day, back to back cruise from Singapore and the Far East and Indonesia, including the solar eclipse. The ship is comfortable and all the staff were wonderful. The itinerary was well planned, with just enough down time ... Read more
sunhat123
Member Since 2016
1 review
1 forum post
1 helpful vote
Sailed February 2016
We enjoyed our two-week cruise from Singapore to Myanmar and return aboard the Volendam. As first-time cruisers we found the relatively small ship very comfortable. HAL upgraded our cabin from oceanview to a Lanai cabin on the lower ... Read more

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LBFLEX@aol.com
Member Since 2008
1 review
118 forum posts
4 helpful votes
Sailed February 2016
I generally choose HAL for the itineraries. The ship is in really poor condition. Bathroom, broken shower tiles with mold, staining, and rust. Three water main breaks on second deck over 4 weeks. Loud construction noises on room nearby for ... Read more
MobyandDick
Member Since 2013
5 reviews
75 forum posts
4 helpful votes
The Volendam crew worked very hard to make our cruise a special one and the staff succeeded doing so. It is the lack of management (or lack of understanding passengers on higher level) that has puzzled us. The only truly hard-working ... Read more
Kipling
Member Since 2006
1 review
267 forum posts
9 helpful votes
We are experienced cruisers with many cruises on many lines, but mainly Holland America. Embarkation and disembarkation went well. Shore excursions were as usual, and as usual it was cheaper and better to organise your own if ... Read more
flyseafly
Member Since 2016
1 review
0 forum posts
13 helpful votes
Having cruised over 10 times and with several cruise lines we are definitely not new to cruising. Overall the itinerary made us glad that we went but Holland America seriously needs to consider what customers they are targeting. We will ... Read more
UptwnChgo
Member Since 2009
1 review
3 forum posts
3 helpful votes
Regular traveler on HAL. First travel on the Volendam. Ship, definitely is older and smaller. Was assigned Cabin 6167. Nice quiet cabin until on some nights the performer in the Ocean bar sang too loud or passengers became too rowdy. ... Read more

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mancmons
Member Since 2011
1 review
39 forum posts
5 helpful votes
We had a thoroughly enjoyable trip on the Volendam, great itinerary and well looked after by a really cheerful and efficient team on board. We really couldn't fault the overall "hotel" experience on board although a bit less ... Read more
tfuller1
Member Since 2016
1 review
0 forum posts
3 helpful votes
Sailed January 2016
Holland America does an okay job. Pretty vanilla experience with normal ups and downs. The main deal with this cruise is that, although southeast Asia is a great place to visit, it is a poor place to visit via cruising. Most of the ... Read more
WeiMin
Member Since 2015
3 reviews
16 forum posts
1 helpful vote
We had a stateroom on deck 3. The window opens out to lower promenade deck, while it let in sunshine to tell us if it is day or night, and has a reflecting coating on the outside, the inside of the room was still visible at night, ... Read more
GlobalVillager
Member Since 2015
1 review
10 forum posts
1 helpful vote
Sailed January 2016
Background: we had never traveled to Indonesia, and was looking for a land tour when we stumbled across this cruise on HAL It was an easy decision to take the more comfortable option. The itinerary was the main consideration for us in ... Read more
WeiMin
Member Since 2015
3 reviews
16 forum posts
1 helpful vote
The Indonesian ports selected were quite special and side trips offered to important sites:- A. Ports of Call Tanjung Priok (Jakarta): This is the port of Jakarta and it is in North Jakarta. I think this stop was set up for port ... Read more

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