Costa Cruise Reviews

Photo Credit: Klaca
Photo Credit: Klaca
The pool areas are nice, and have retractable roofs in case it rains. It does get a bit hot when the roof is extended.
Photo Credit: NatureCrusier88
If you book the Best of St. Lucia tour with Costa, ask for M.G. to be your guide!
Photo Credit: NatureCrusier88
Cruiser Rating
3.0
Average
1,508 reviews

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1-10 of 1,508 Costa Cruise Reviews


Very bad experience with the cruise

Review for a Caribbean - All Cruise on Costa Serena

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Vszmeing
2-5 Cruises • Age 30s

Although izzit international cruise, but the food was not international. Terrible food, Food was cold, and cruise was quite old, casino is very small. And we had to queue long time for the food. Food was really bad on the ship. Repeated food for breakfast and lunch buffets. And no assistant to guide us about the room key, coz we are bunch of elderly, don’t know how to read instruction, no ...
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Sail Date: March 2024

Cabin Type: Inside Classic


Don't like to complain, but in this case, I will make an exception.

Review for a Caribbean - All Cruise on Costa Pacifica

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El Jefe 17
6-10 Cruises • Age 70s

We chose this cruise because a group of friends were going and we liked the destination itinerary. Right from the start there were communication issues... the Costa app didn't work for anyone with a US phone. Everyday we were told the app would be working the next day. The only day it worked was our last day in port when we were disembarking the ship. Outside our cabin, we were supposed ...
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Sail Date: February 2024


Feel sorry for Europeans. Let me explain…

Review for a Middle East Cruise on Costa Toscana

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Luis D Garcia
10+ Cruises • Age 30s

Out of 15 cruises on 5 different cruise lines this one has been the worse and the worst part is a European couple already had warned us on a NCL ship in the Caribbean to stay away from European cruise lines. From Norway them self! Once you take an American cruise you will find the quality of food terrible on the European lines. In Tosca Costana the only salt I tasted was the one I added myself. I ...
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Sail Date: February 2024


Five star ship with two star service

Review for a Middle East Cruise on Costa Toscana

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Toon1967
6-10 Cruises • Age 50s

9 of us took this cruise from Dubai. The food was terrible with all the inclusive options by buffet. A number of bars were closed including the main pool bar meaning you had to walk down a level and half the length of the ship to get a drink. No waiters around the pools. Buffets completely overcrowded. Rooms were okay and the entertainment was good. It was a five star ship ran like a 2 star ...
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Sail Date: February 2024

Cabin Type: Classic Inside Stateroom


Good Cruise

Review for a Middle East Cruise on Costa Toscana

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Klaca
2-5 Cruises • Age 50s

We were on cruise with Friends (8 People), the seating was not as we expected. The costa application did not run for all. Telephone line was not operating. We had one blocked toilet, after steerage cleaning the toilet was dirty… Was changed first departure from Dubai, officially we shall sail at 23.59, but in application they changed timing to 22.59 so we will waiting on back deck to ...
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Sail Date: February 2024

Cabin Type: Classic Balcony Stateroom


terrible food on cruise, no compensation for late boarding - Klang> Penang> Phuket - 25/01/2024

Review for a Asia Cruise on Costa Serena

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disgruntled traveller
2-5 Cruises • Age 30s

Went on cruise with family on 25/01/2024 to 28/01/2024 First impression was already bad as we were suppose to board on 6pm. However last minute our cruise agent informed us that it will be delayed till 9pm+ It was crowded at the cruise terminal and finally after we boarded it was around 12am+ on the ship. The dumb thing was that they decided to conduct emergency drill practice at 1am+. Did ...
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Sail Date: January 2024

Traveled with children


A Nightmare at Sea

Review for a Asia Cruise on Costa Serena

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sapnu
2-5 Cruises • Age 20s

Costa Serena Cruise Review: A Nightmare at Sea Our family's first cruise aboard the Costa Serena unfolded as a series of disappointments and frustrations, overshadowing any fleeting moments of satisfaction. From start to finish, the journey was marred by significant shortcomings and lapses in service, painting a grim picture of our cruise experience. The Depths of Disappointment: 1. Chaos ...
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Sail Date: January 2024


For those considering - if can get a REFUND

Review for a Asia Cruise on Costa Serena

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prisonedatsea
First Time Cruiser • Age 40s

This was the first time our family have ever gone for a cruise. Before this, we had googled and saw some reviews but the nightmare started at the port itself. Hwajing the organiser in working partnership with Costa - didnt do a good planning. With thousands of guests checking in plus an islamic group tour as well, it was chaos and there was certainly an attitude to care for the elderly and ...
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Sail Date: January 2024

Cabin Type: Inside Classic

Traveled with children


worst cruise ever and no value for money paid

Review for a Malaysia Cruise on Costa Serena

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shanselvi
2-5 Cruises • Age 50s

I booked Costa Serena Cruise from Malaysia (Port Klang - Penang - Phuket), travelled on 19-22 Jan 2024 and I felt this was the worst cruise experience ever. I paid USD1000 plus (premium balcony) for 2 pax. RC and Genting Cruise rooms facilities are far better. Costa rooms lack toiletries, with only soap and pulp body shower gel (syampoo/body gel all in) available, a small bathroom, no coffee ...
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Sail Date: January 2024

Cabin Type: Balcony Premium


WORST CRUISE EXPERIENCE EVER

Review for a Asia Cruise on Costa Serena

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REDY
2-5 Cruises • Age 30s

This was the first time our family have ever gone for a cruise. Hwajing the organiser in working partnership with costa - bad management. With thousands of guests checking in, all stuck at the dining area with the reason with (rooms were not ready yet) it was chaos. Rooms carpet bit smelly & dusty, toilet is bit clogged Food was really not fantastic, we are vegetarian and the choice of ...
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Sail Date: January 2024

Traveled with children


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