Holland America Vancouver Cruise Reviews

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Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

562 Holland America Vancouver Cruise Reviews

Cruiser rating
Excellent
243
Very Good
143
Average
86
Poor
52
Terrible
29
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Family Cruises
Family Cruises
103
First-Time Cruisers
First-Time Cruisers
65
Senior Cruises
Senior Cruises
47
Romantic Cruises
Romantic Cruises
22
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Traveling red
Member Since 2016
1 review
Sailed three weeks ago
First time cruise, anniversary trip with my husband and sister and brother in law. Was one of the best vacations I have ever experienced. Holland knows customer service, we felt pampered every day, from the wonderful cabin stewards and ... Read more
Buck-White Boys
Member Since 2012
1 review
106 forum posts
1 helpful vote
This was our 10th cruise, our 5th on Holland America and our 5th to Alaska . . . our 3rd to Alaska on Holland America. We chose this particular cruise primarily because of price and timing, but have wanted to sail on the Nieuw Amsterdam ... Read more
mmousai
Member Since 2016
2 reviews
3 helpful votes
Only reason was that we had to pay for 3 other people and the fact this cruise was a "roundtrip" was helpful n accommodating 2 elderly people in our group as well! We Will never go cack to HAL. The FRONT DESK staff needs major ... Read more
RetiredandHappy4
Member Since 2016
1 review
2 helpful votes
We are fairly seasoned travellers, looking for and adult environment and great trips. Between my wife and I, her on her 13 cruise, we found the Zaandam, our first HA cruise, to be not up to par. The water leak in our room that ... Read more
rayjitsu
Member Since 2012
5 reviews
8 helpful votes
Sailed July 2016
This was our 10th cruises to Alaska but 1st with HAL. Balcony room, and accompanying two 83 years adults. What we like: Hard working staffs everywhere, clean ship. Entertainments: Bobby Wilson's Motown evening, Illusionist's ... Read more

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jpeter1936
Member Since 2016
1 review
4 helpful votes
This was our first cruise, after checking several websites we decided that we wanted a medium size vessel and chose "Travel Best Bets" from Vancouver to complete our plans. They did a wonderful job and Megan Stone was most ... Read more
Danoh2016Alaska
Member Since 2016
1 review
3 helpful votes
This was my first cruise and the experience was wonderful. We had chosen HAL on the recommendation of a friend. The other 5 in my group had all done at least one cruise before, so I was the lone "rookie". A bit of concern the ... Read more
hulagirl1951
Member Since 2013
2 reviews
1 forum post
7 helpful votes
We chose this cruise because of the free cruise for 3rd and 4th passengers and excellent price for the cruise/land package. This is an older ship but well maintained and our only complaint was a smelly hallway on deck one from time to ... Read more
JMax513
Member Since 2016
2 reviews
18 helpful votes
I should start by putting my basis for this rating into perspective. Last summer we cruised on the Allure of the Seas (Royal Caribbean) in the Mediterranean. You will not find a more modern ship with more amenities than Allure; however, I ... Read more
Captain Camera
Member Since 2016
1 review
2 forum posts
1 helpful vote
An Alaskan Inside Passage cruise was a bucket list trip, we have only recently started taking cruises, in fact all our cruise so far have been in 2016 and all with Holland America, it just worked out this way, we had no prior knowledge of ... Read more

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Diane Kulkarni
Member Since 2016
1 review
2 helpful votes
We were guided to this cruise to Alaska through the Inside Passage on the Noordam by Peter at Discount Cruises. The occasion was our 44th wedding anniversary combined with my husbands 50th class reunion. Four classmates and their wives ... Read more
onyourmark
Member Since 2003
14 reviews
483 forum posts
8 helpful votes
After cruising on newer Celebrity and Royal Caribbean larger ships, the Noordam appeared compact, dimly lit and rich in traditional décor. We booked the 14 day return Alaska cruise from Vancouver less than one week prior to the July ... Read more
TDL1900
Member Since 2016
1 review
9 helpful votes
The staffs are very nice, and that's about it. Overall, I wasn't impressed at all. 1. Their website design is horrendous. A. I had to do multiple separate Google searches to find all the information I need about the same ship(Nieuw ... Read more
Jing2le_bells
Member Since 2016
1 review
8 helpful votes
The Volendam is a wonderful ship, elegant and not too big. The crew were excellent especially the Rotterdam dining team. The casual Lido was also good as well as the burgers and hotdogs by the pool. Just be careful when you order drinks. ... Read more
Floss88
Member Since 2016
1 review
8 helpful votes
Sailed July 2016
It was my 65 th birthday have never been keen to cruise but wanted to see glacier bay. We chose the Volendam because it is a small ship taking 1400 passengers. We booked an inside cabin and were allocated one on deck 3 the lower ... Read more

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paul.shearman
Member Since 2016
1 review
9 helpful votes
The food and eating areas were clean, efficient and well run. They offered pleasant surroundings with efficient, hard working and friendly staff. We ate in the Lido, the common eating area and we impressed by it - much better than the ... Read more
liontamers
Member Since 2016
1 review
5 helpful votes
We chose this back-to-back Alaska cruise based on the exceptional last minute price. We have sailed to Alaska numerous times and are never disappointed with the beauty. We arrived in Vancouver by air and quickly transferred to the ... Read more
Superwoman12
Member Since 2016
1 review
7 helpful votes
Sailed June 2016
This was our first cruise, along with two friends who hadn't cruised before either. We were all a little apprehensive, particularly with the idea of being herded on & off ship, into restaurants, etc. But we were very pleasantly ... Read more
KSAM97
Member Since 2015
1 review
1 helpful vote
This was our first cruise. We chose this cruise and cruise line based on the itinerary. The embarkation was smooth. The staff was friendly and helpful. They were mainly from Indonesia and the Philippines. Some of the staff were difficult ... Read more
terp2053
Member Since 2009
10 reviews
53 forum posts
17 helpful votes
Sailed June 2016
All in all, good cruise and good value. Our June sailing gave us a lot of animal sightings. Whales and porpoise seemed to follow our ship. We took a whale watch excursion in Juneau, although we had already seen a lot of whales from the ... Read more

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v336
Member Since 2016
1 review
1 forum post
5 helpful votes
We sailed from Vancouver port to Seward in June. Overall experience was very good. Vancouver port: Got to the port at 3.30pm. Went through US Immigration first. We were the last one in the line. People who came earlier were in line for ... Read more
Helpful? Thank v336
Newcomkj
Member Since 2013
1 review
16 helpful votes
This was our first HAL cruise. We have cruised about 12 other times on Carnival, Norwegian and Celebrity. This was a cruise/land combination (Double Denali). The Zaandam is smaller so that it can go through the inside passage (about ... Read more
explore4ever
Member Since 2010
10 reviews
189 forum posts
40 helpful votes
Back ground: My husband and I are avid cruisers. We have been on many different cruise lines. Although we both have been on Alaska cruise before, this is my husband’s first HAL cruise. It is my 4th on HAL. Alaska is our back ... Read more
VTSteerage
Member Since 2016
1 review
3 forum posts
5 helpful votes
Make no mistake. The star of this trip is Alaska, not the Noordam. We left from Seattle for a bus trip to Vancouver to meet the ship. Embarkation was a tad frantic at Canada Place, but reasonable. The Noordam was in fine shape and ... Read more
wggrainger
Member Since 2016
1 review
10 helpful votes
Sailed May 2016
To be fair - we sailed on the Veendam 14 years ago and had a perfect trip. That is why we wanted to go again. Sailing on Noordam May 29th, 2016 Alaska / Denali (not collectors voyage as stated above)- the following was submitted to HAL ... Read more

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