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Holland America Vancouver Cruise Reviews

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Holland America Line
Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

517 Holland America Vancouver Cruise Reviews

Cruiser rating
Excellent
228
Very Good
127
Average
81
Poor
48
Terrible
25
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Family Cruises
Family Cruises
93
First-Time Cruisers
First-Time Cruisers
64
Senior Cruises
Senior Cruises
35
Romantic Cruises
Romantic Cruises
15
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
ds0831
Member Since 2015
1 review
18 forum posts
3 helpful votes
Extremely poor customer service from the front desk! I had completed and faxed in a Special Requirement form for my granny since she has special dietary needs due to her diabetes and prior kidney problems. Her insulin needs to be ... Read more
BobbiSox
Member Since 2011
5 reviews
0 forum posts
0 helpful votes
Sailed four weeks ago
I like the smaller size ship Volendam and I found it to be spacious and never felt crowded, although it's an older ship, and it does show some wear and tear. The Inside Passage to Alaska was very scenic and we were able to enjoy the ... Read more
kawagama
Member Since 2016
1 review
7 forum posts
5 helpful votes
Sailed four weeks ago
Just returned from our first ever cruise. First week of May to Alaska. We had nothing to compare to, so it was all a big adventure for my husband and me. We chose Vancouver as our port because we are Canadian and it was easy to fly ... Read more
kahrah01
Member Since 2015
1 review
0 forum posts
6 helpful votes
At our friends' urging for us to try cruising, and not wanting a daily docking, we went all out with this 25 day, 10 port cruise. It took two days to get the gist of the routine, but by day three, we were hooked. HAL definitely met our ... Read more
mosey7
Member Since 2015
1 review
0 forum posts
3 helpful votes
We have cruised just about every cruise line including some 5* rated lines. This was our first trip on Holland America. I was so impressed with the real concern and service given. We had a problem with the air conditioning and they came ... Read more

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Linerguy
Member Since 2000
10 reviews
971 forum posts
5 helpful votes
I’m torn. I wanted so much to be able to praise my recent cruise on the NOORDAM. In the past, I’ve had several wonderful experiences with HAL, and I was hoping this would just add to the list. Sadly, that’s not the case. ... Read more
dockman
Member Since 2001
6 reviews
203 forum posts
3 helpful votes
This was my fourth cruise on the Volendam in past three years. Last year I did the reverse Sydney to Vancouver so I was well aware of sea days and port calls and quite familiar with the Volendam. Overall it was a pleasant cruise with ... Read more
JosNaylor
Member Since 2015
1 review
0 forum posts
2 helpful votes
Sailed September 2015
I am not a usual contributor to review forums but I am struggling to reconcile the wonderful cruise just experienced on Volendam with these recent negative reviews on Cruise Critic. A strong influence on the enjoyment of any cruise will be ... Read more
Higntn
Member Since 2013
1 review
24 forum posts
19 helpful votes
Sailed September 2015
This was our 4th HAL cruise and 2nd time to Alaska. We had done the route out of Seattle the last time so wanted to try the inside passage out of Vancouver. This was the last cruised for the year out of Alaska and was a little worried ... Read more
expatriate
Member Since 2012
2 reviews
0 forum posts
12 helpful votes
Sailed September 2015
We are not habitual cruisers and use mainly repositioning voyages to avoid air travel. We had previously made a transatlantic trip on this ship three years ago and our comments are in comparison to that experience. This trip included a ... Read more

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peter grant
Member Since 2008
8 reviews
21 forum posts
8 helpful votes
Sailed September 2015
My wife and I have a 30-year relationship with Holland America, stretching back to a Christmas cruise on the old Noordam in 1986. For a number of years it was our preferred cruise line, but our two most recent experiences – this year ... Read more
Ttomred
Member Since 2015
1 review
0 forum posts
5 helpful votes
Sailed September 2015
This our my 3rd cruise. We've gone with 2 other cruise lines in the past and loved every minute. Sadly I can't say the same about the Oosterdam. Let me start by saying our stateroom was wonderful and the crew was wonderful. The lay out ... Read more
AW from E-Town
Member Since 2015
1 review
0 forum posts
2 helpful votes
The inhospitable environment created by the leadership of the Oosterdam ruined our Holland America cruise experience! We were sold a drink package that was difficult to use. DO NOT buy the Signature Drink Package. This ship only ... Read more
nancygus
Member Since 2015
1 review
0 forum posts
5 helpful votes
Sailed September 2015
Six of us took the Alaska cruise out of Vancouver BC and the trip was great....beyond my expectations!! We had a nice room with a Lanai and it was clean and spacious (for a room on a cruise boat). We loved the exercise room, as it looked ... Read more
DACzuhause
Member Since 2015
1 review
0 forum posts
5 helpful votes
Sailed September 2015
This was our third cruise and first time with HAL. We had a great time and would choose the Volendam and HAL again. There were no problems during embarkation or disembarkation. We liked that it is a smaller ship and thus doesn't take ... Read more

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liz358
Member Since 2015
1 review
0 forum posts
5 helpful votes
Sailed September 2015
My daughter and I were on the holiday of a lifetime and it included the cruise on the Volendam to Alaska. Our room was surprisingly spacious and had everything in that we needed. The roll call for safety instruction was a long faff but ... Read more
coloradocruser
Member Since 2015
1 review
0 forum posts
12 helpful votes
Sailed September 2015
We were on the Zaandam Sept 6 for 7 days. We then took a land tour for 4 nights in Denali. We drove to Seattle and spend the night heading to the air port the next day. Our HAL bus picked us up at the air port. This bus trip cost ... Read more
tpamm
Member Since 2015
1 review
1 forum post
9 helpful votes
Sailed September 2015
After booking the 14-day round-trip cruise (first cruise, first time in Alaska) I became a little nervous after reading reviews on Cruise Critic and wondered if we'd made a mistake. Happily, we did not and will take HAL again for another ... Read more
Helpful? Thank tpamm
bawilliams2
Member Since 2015
1 review
0 forum posts
4 helpful votes
Sailed September 2015
We just got back from a fabulous cruise to Alaska on the Volendam. It was a multigenerational cruise including Nana, Papa, our 8 year daughter, 5 year old daughter and my sister and family. We all had an amazing time and could not believe ... Read more
Chasfroggie
Member Since 2010
3 reviews
6 forum posts
3 helpful votes
Sailed August 2015
My second cruise on the Noordam. The food & food service were great (very very good about handling Gluten Free requirement.). The LeCirque dinner was not as good. The excursion staff are not knowledgeable enough about the ... Read more

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jvalentine
Member Since 2008
1 review
131 forum posts
7 helpful votes
We just got back! Getting to Vancouver - We flew into Seattle the day before and overnighted at the Seattle W. The W was a little younger crowd even for us...it was like walking into a rave that night. However, slept fine and it was ... Read more
JWalshe
Member Since 2015
1 review
0 forum posts
7 helpful votes
Sailed August 2015
Our first (and probably last) cruise was chosen in order to visit Alaska while we were staying in Vancouver. We found the ship to be well appointed and in exceptional condition if not a little dated. The crew to be very helpful and ... Read more
Miss Jane C
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed August 2015
We have no complaints about this cruise. We stayed in a Neptune suite and maybe you get what you pay for in accommodations. No one can predict the natural occurrences but we sure lucked out with glacier calving, orca and humpback whales, ... Read more
Landlubber54
Member Since 2005
2 reviews
495 forum posts
5 helpful votes
Sailed August 2015
We just returned from a 7-day Alaskan round trip cruise out of Vancouver. The cruise took us (in this order) to Juneau, Skagway, Glacier Bay State Park and Ketchikan, taking the Inside Passage on the way up and back. We had fair weather ... Read more
JohnOsment
Member Since 2015
1 review
0 forum posts
10 helpful votes
Sailed August 2015
My wife and I booked this cruise to relax at the end of a three week driving tour of the Canadian Rockies. We were rather disappointed. The underlying atmosphere was one of commercialism. Always a pressure to buy and spend - offers on ... Read more

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