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Holland America Vancouver Cruise Reviews

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Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

538 Holland America Vancouver Cruise Reviews

Cruiser rating
Excellent
235
Very Good
133
Average
83
Poor
51
Terrible
28
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Family Cruises
Family Cruises
97
First-Time Cruisers
First-Time Cruisers
65
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Senior Cruises
40
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Romantic Cruises
19
Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
terp2053
Member Since 2009
9 reviews
49 forum posts
4 helpful votes
Sailed three weeks ago
All in all, good cruise and good value. Our June sailing gave us a lot of animal sightings. Whales and porpoise seemed to follow our ship. We took a whale watch excursion in Juneau, although we had already seen a lot of whales from the ... Read more
Newcomkj
Member Since 2013
1 review
0 forum posts
0 helpful votes
This was our first HAL cruise. We have cruised about 12 other times on Carnival, Norwegian and Celebrity. This was a cruise/land combination (Double Denali). The Zaandam is smaller so that it can go through the inside passage (about ... Read more
explore4ever
Member Since 2010
10 reviews
172 forum posts
12 helpful votes
Back ground: My husband and I are avid cruisers. We have been on many different cruise lines. Although we both have been on Alaska cruise before, this is my husband’s first HAL cruise. It is my 4th on HAL. Alaska is our back ... Read more
wggrainger
Member Since 2016
1 review
0 forum posts
1 helpful vote
Sailed May 2016
To be fair - we sailed on the Veendam 14 years ago and had a perfect trip. That is why we wanted to go again. Sailing on Noordam May 29th, 2016 Alaska / Denali (not collectors voyage as stated above)- the following was submitted to HAL ... Read more
Nicknet
Member Since 2016
1 review
0 forum posts
1 helpful vote
After reading many different cruise site articles, speaking to friends and relatives, we decided on a total Inside Passage offered by HAL round trip from Vancouver. We wanted to avoid the choppy waters completely, as such Seattle round ... Read more

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lizzien18@hotmail.com
Member Since 2016
1 review
0 forum posts
11 helpful votes
We chose this cruise as part of a Newmarket holiday - Rockies/ Alaska cruise and Vancouver, on the recommendation of a friend who travelled last year. I struggle to recognise our trip from some of the negative reviews posted. From start to ... Read more
ronaldlknight
Member Since 2013
2 reviews
0 forum posts
11 helpful votes
We're an active, retired couple who take 3 or 4 trips abroad each year. This 7-day Alaska cruise (Vancouver to Vancouver) on the Volendam was our second with Holland America. Our first HAL cruise was on the Nieuw Amsterdam which took us ... Read more
Gus1930
Member Since 2016
1 review
0 forum posts
32 helpful votes
Sailed May 2016
Nieuw Amsterdam, Inside Passage Alaska, May 21-28, 2016 Let me say up front this was one of the most disappointing travel experiences I have ever had – and I have been fortunate enough to travel extensively both professionally ... Read more
mikethebus
Member Since 2016
1 review
0 forum posts
9 helpful votes
Sailed May 2016
This Cruise was supposed to be part of a 19 day treat for my wife to celebrate our 25th Wedding Anniversary. I booked a mini suite (6118) and once on board disappointment set in as the rooms were old and dated with trim missing and ... Read more
alucan
Member Since 2014
1 review
60 forum posts
3 helpful votes
Sailed May 2016
We started in Seattle, where we were bussed to Vancouver. Very poorly organized. Our bus was supposed to leave at10:00AM from Seattle Airport, but 2 people were late for no good reason and we did not leave until 11:00AM We then had a ... Read more

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Auburngrad82
Member Since 2016
1 review
0 forum posts
15 helpful votes
We had never been on a cruise and an Alaska cruise had been on our bucket list for many years. We chose Holland America because the ship was a little smaller than some of the other lines and the average customer was a bit older. The ... Read more
Teachers Travel
Member Since 2007
2 reviews
3 forum posts
19 helpful votes
My husband and I are seniors and sail with HAL or Royal Caribbean, over a dozen cruises. We live on Vancouver Island, a 6 hour journey to Vancouver, our embarkation port. I search previous review of the Zaandam with identical cruises ... Read more
illbcnu
Member Since 2014
1 review
5 forum posts
7 helpful votes
We have sailed before with Holland America and enjoyed previous cruises. They were our first choice for a cruise to Alaska. Used their shuttle service from the airport to the port and had excellent device from them. The driver was ... Read more
Van2010
Member Since 2016
1 review
0 forum posts
24 helpful votes
This was our first cruise and it exceeded our expectations. The cruise departed from our own city, for a good price so we booked it a month prior to the sailing. Our stateroom 5127 had a verandah and we would recommend booking one. We ... Read more
CarolynL58
Member Since 2016
1 review
0 forum posts
3 helpful votes
Sailed May 2016
Our travel agent booked this for us. It was part of an 18 day Cosmos Tour. As first time cruisers we did not know what to expect but we were not at all disappointed. Embarcation at Canada Place, Vancouver took forever, which surely can ... Read more

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janice.mccullough@live.ca
Member Since 2016
1 review
0 forum posts
8 helpful votes
This was a mother/daughter cruise. My daughter is 19. As first time cruisers, the choices were overwhelming, but this cruise line seemed to have a lot of options for a reasonable price. A big draw for us was the Art Gallery, Cooking ... Read more
davefromcanmore
Member Since 2011
1 review
4 forum posts
0 helpful votes
Sailed May 2016
As a long time HAL Fan we were looking for a quick respite from our busy life. We were stunned at how far HAL had fallen. Service was slow, error prone and wait times for dining were totally unacceptable. We have invested a lot of time ... Read more
JohnKeith
Member Since 2016
1 review
0 forum posts
16 helpful votes
Our cruise to Alaska on the Noordam was amazing. We were very lucky as the weather the entire week was perfect. Very sunny and warm. We brought 2 bottle of wine with us onboard...no problem. The scenery along the entire route is ... Read more
ds0831
Member Since 2015
1 review
23 forum posts
8 helpful votes
Extremely poor customer service from the front desk! I had completed and faxed in a Special Requirement form for my granny since she has special dietary needs due to her diabetes and prior kidney problems. Her insulin needs to be ... Read more
Jburrows
Member Since 2016
1 review
0 forum posts
11 helpful votes
We chose this cruise for a different experience. Much of Alaska is "untamed" so much there is much natural beauty.. Our cruise actually started in Sydney. We sailed around New Zealand and up to Vancouver where our cruise ... Read more

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BobbiSox
Member Since 2011
5 reviews
0 forum posts
3 helpful votes
Sailed May 2016
I like the smaller size ship Volendam and I found it to be spacious and never felt crowded, although it's an older ship, and it does show some wear and tear. The Inside Passage to Alaska was very scenic and we were able to enjoy the ... Read more
kawagama
Member Since 2016
1 review
7 forum posts
8 helpful votes
Just returned from our first ever cruise. First week of May to Alaska. We had nothing to compare to, so it was all a big adventure for my husband and me. We chose Vancouver as our port because we are Canadian and it was easy to fly ... Read more
kahrah01
Member Since 2015
1 review
0 forum posts
7 helpful votes
At our friends' urging for us to try cruising, and not wanting a daily docking, we went all out with this 25 day, 10 port cruise. It took two days to get the gist of the routine, but by day three, we were hooked. HAL definitely met our ... Read more
mosey7
Member Since 2015
1 review
0 forum posts
4 helpful votes
We have cruised just about every cruise line including some 5* rated lines. This was our first trip on Holland America. I was so impressed with the real concern and service given. We had a problem with the air conditioning and they came ... Read more
Linerguy
Member Since 2000
10 reviews
971 forum posts
5 helpful votes
I’m torn. I wanted so much to be able to praise my recent cruise on the NOORDAM. In the past, I’ve had several wonderful experiences with HAL, and I was hoping this would just add to the list. Sadly, that’s not the case. ... Read more

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