Unfortunately, HAL has gone downhill in our opinion.
We haven't cruised with them for a few years due to dates and prices, so were expecting similar experiences that we had before.
The ship itself is kept extremely clean and the staff are wonderful.
The main issues were the food, entertainment and the Loft (lack of).
Firstly, the food in the main dining room for the first few days of ...
We have been on many cruises before this one and by far this was our worst cruise every by a country mile.
Embarkation was quick and efficient and on the ship in no time ( which turned out to be the best part of the cruise)
The ship is in need of some desperate overhaul as it is looking very old and run down.
Their was no sail away party on any deck, only soft music which no one could ...
Having cruised with a number of different lines over the years we chose our first Holland America cruise recently because of the destinations it was going to in the South Pacific. After having been on the ‘geriatric express’ that is Princess Cruises (because it was going o PNG) we were a little apprehensive but told that HAL appealed to the more discerning traveller wishing to ‘experience’ fine ...
I have just returned from a Vanuatu, New Caledonia 14 day cruise from Sydney returning back to Sydney cruise, and it was fabulous. What fantastic service, what wonderful delicious food served every day! I could not find a thing to complain about, sure the ship is a little worse for wear, and it can definitely do with a renovation, which I believe is going to happen at the end of 2019, or so I was ...
When we booked the cruise we were unaware that our departure was from the White Bay Cruise Terminal. Only good point was you sail right under the Harbour Bridge. On the back deck when leaving Sydney, the atmosphere was very lack luster, no music to signal the start of the journey, although there were drinks available, you had to guess if they were alcoholic or not. There was no photographer taking ...
All ports were good. Cruise Tours were very expensive so we organised our own. Left from White Bay and getting aboard was smooth and easy. Once we departed things were a bit disorganised. On stern pool deck there was a table of drinks but no assistance from wait staff as to price/type of cocktail. There was none of the usual atmosphere of departure (same at every port). Only advantage was going ...
We chose this cruise mainly due to the Australian itinerary & to see Kangaroo Island.
We had low expectations of the condition of the Noordam given the reviews I had read were not very complimentary about the condition of the ship. We were pleasantly surprised that it really wasn’t as bad as some of the reviews I had read had indicated. Yes the ship is due for refurbishment but the staff seem ...
Overall Rating - Pacific Isles, Tasman & Bass Srts 1/5
We have completed over 50 cruises including World cruises on Cunard, Celebrity, Princess et al, with another booked in April on Celebrity Solstice. This cruise on the Noordam has been our worst ever, never to be repeated. I do not enjoy writing a bad review, but this needed to be said, honestly and fairly as it happened.
Here is ...
We chose this as Holland America once had a good reputation for cruises. The dining was very poor quality food with very little choices offered ( no turkey for Christmas day dinner). The ship is very outdated and in dire need of major refurbishment and we found that the balcony in our cabin to be extremely small given the extra cost paid to have one. Only just about enough room for two deck ...
Of fourteen cruises this was my third with HAL. It was nice to renew our acquaintance after a five year hiatus. I'm happy to say that HAL have maintained their high standard, mostly. More on that later.
We came down to Sydney by train and four of us took a taxi from Central to White Bay. I was amazed at how much luggage space was available in the hybrid Toyota, it all went in the back, no bags ...