We chose this cruise, and ship, because we wanted to visit South America and the itinerary was just what we wanted. Never having sailed with HAL before, we were encouraged by remarks that they are 'just like Cunard', our favourite line. Sadly this proved to be, most definitely, not the case.
The embarkation, at Valparaiso, was the most shambolic we have ever encountered in 20+ cruises. There ...
We chose this cruise as it was offered to us at a discounted price due to our mariner status & casino offers. The fruit was old, meat chewy, food cold many times and many areas of the ship needs repair. We had multiple issues with our cabin and never got them resolved. We were very dissatisfied and unsure we will return to Holland cruise line even though we have 4 star mariner status. The line has ...
I agree with what so many others have posted about the recent South America cruises on the Oosterdam that I almost decided not to post a review. However, for what it is worth, here are my “2 cents” from our cruise February 2-24 from Buenos Aires to Santiago (Valparaiso).
What was good about this cruise was very, very good, and what was bad was truly horrible.
I have previously sailed on the ...
We've sailed HAL 10+ times and have also been on several of the other mass-market lines. We have generally felt that HAL offered a slight edge in the food department, but this cruise was pretty bad. Everything in the Lido just seems so cheap -- we really just did not enjoy eating there much. The bread in the Lido, supposedly baked daily, was always stale. The DR was a bit better but even there, ...
I have purposely allowed some time to pass before writing this review.
THE SHIP AND STAFF
The review really concerns an apparently struggling cruise line, an aged ship, and a wonderful itinerary. The captain jokingly said it best when after it was mentioned the ship was 23 years old, a passenger asked him what was the effective service age of such a ship. He replied 22 years.
The ship ...
Initially, we chose this 74-day cruise based solely on the “Grand Voyage” itinerary. The ports-of-call for the cruise, most of the excursions we took, and the passengers & locals we met were great fun & exciting. However, Holland America’s cruise ship (the Volendam) was awful - and based on that we would never want to cruise w/ Holland America again or recommend the cruise line to anyone. We ...
This trip was all about the 33 ports and Antarctica. HAL is recovering from COVID like everyone but they seem to expect pre COVID world to return. Nice if incompetent staff. Many things done superbly and just as many SNAFU'S. 5 star passengers who waited many days with no hot water, heat or flushing toilet. I was lucky as cabin worked well throughout the journey. Overpriced spa, who pays $245 for ...
First Holland America Cruise. Chosen because it was the only affordable (?) cruise that went to Falklands, Antarctica and into the Chilean fjords and not around them (like Princess) or only to the Antarctic Peninsula and back to Buenos Aires (like Celebrity).
We arrived the day after most people had checked in. Embarkation was the usual mess and compounded due to the World Cup madness created ...
We chose the cruise because we wanted to be in Antarctica for New Year! This cruise did it for us. The itinerary covered all of the southern tip of South America - East and West Coasts- from Buenos Aires to Santiago de Chile - which was a bonus. We booked very late, hence had to make some compromises on the cabin choice and offshore trips.
Captain navigated through the treacherous waters of ...
This is a very long, detailed log-style review and covers 32 days, including 7 days pre-cruise in Argentina and 2 days post-cruise in Chile. If you just want to summary of the cruise scroll all the way down.
Oosterdam South America and Antarctica 12-20-22
I just spend a lot of time putting in my entire 26000 word log and the website would not save it, so here is the cruise summary ...