Having been on several other Holland America cruises, this one was a great disappointment. There was a distinct lack of activities during the day, bingo & trivia were the only ones available other than fitness. The cooking & computer classes from the past were no longer offered. Food (other than Pinnacle Restaurant) was average, however the service was still excellent by the wait staff, with the ...
We chose Holland America because of their long experience in Alaska and were not disappointed. The scenery was as spectacular as we had hoped for and the ship docked in the most favourable berths at the three ports. The cruise director was both efficient and knowledgeable. The wildlife expert, Kurt, was highly approachable and available outside on the expansive open stern deck 9 whenever there ...
Our cruise on the Zaandam to New England and Canada was somewhat disappointing. We enjoyed the interaction with the crew members and the interior room was comfortable. However, there was only one outlet and no minifridge. The trivia games were interesting and Leanne was really great as a host. But other than the trivia, we found that there was really no entertainment that was worth the time. ...
The food was great
The staff were great
The room was great
But the entertainment was extremely poor - and what little was there - was repetitive and not good.
We met many people on board that stated they would never travel with Holland America again - because of the lack of entertainment.
There wasn't even anyone that we could go to make a complaint.
I tried to get onto the ...
We chose this cruise for the itinerary, especially Iceland and Greenland and because we have had 3 very good cruises with HAL in the past. There were many good features. Most of the ship has been beautifully refurbished, the food was good, staff very helpful and it seems a happy ship. Great itinerary, Iceland was brilliant, sunny and fantastic scenery. The sun really does shine at midnight in the ...
Just got back from a cruise on the Westerdam with my husband, daughter, and her 4 year old son. We stayed in a typical balcony cabin while our daughter and grandson had an interior cabin. While there are a few reviews of this cruise on the internet I had a difficult time finding answers to some finder details in advance and felt it worth sharing:
Boarding – COVID restrictions are completely ...
Splurged and took my wife on her first cruise and try and pamper her some with a bamboo spa massage as well as a mani-pedi, which were paid in advance t our sailing. After both treatments, my wife was bruised on the back of her legs from the massage and her hands and feet were slightly bruised as well. While walking on different deck while the crew were working to keep the ship clean, the solvent ...
We were on this boat and the main reasons were to visit greenland and island. At first the good: the food we compare with celebrity and princess, hal is a little bit better. The speciality restaurants are not much better. The service in the pinnacle grill is arrogant and the maitre too and not friendly. The food was OK , there is the murano celebrity much better. Very good was the fitness trainer ...
This was our 10th cruise and 2nd with HAL and we couldn't have been happier. I must begin by saying we had amazing weather all week and did not see any rain which is rare for Alaska this time of year and this also contributed to our overall satisfaction. Even though the ship is a little older it is very well kept and the decor is very classy.
We did not do any specialty dining but ate all our ...
We love Holland America ships! The Koningsdam is perfect for a family cruise. There are so many things to do on this ship, and the staff keep it very clean. The staff do an excellent job in all areas; from information centre, to wait staff, to housecleaning. The entertainment is Las Vegas level! We really enjoyed the Step One Dance Company shows! We are not usually into dance shows, but they were ...