Holland America Santiago (Valparaiso) Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
61 Holland America Santiago (Valparaiso) Cruise Reviews
Cruiser rating
Excellent
37
Very Good
15
Average
3
Poor
2
Terrible
1
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Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
TN Fem
Member Since 2016
1 review
11 forum posts
4 helpful votes
Sailed December 2016
We chose this cruise to see penguins. We have 3 penguin loving boys and we like to take a big trip at Christmas rather than give them toys they don't need. We had 2 adjoining Ocean View rooms on Deck 2. Our rooms were decent sized for ... Read more
big43rdkid
Member Since 2013
2 reviews
1 forum post
2 helpful votes
Sailed December 2016
Having done the same cruise last January and finding it excellent and Antarctica amazing we decided to treat ourselves again but in the reverse direction. This was the Zaandam's first Antarctic cruise of the season so we three weeks ... Read more
gphb
Member Since 2009
1 review
7 forum posts
The ms Zaandam is a wonderful ship for this route. It is comfortable with all the elements of what we had hoped for from Holland America, with outstanding food and service, elegant architecture, a true wrap around teak promenade deck, a ... Read more
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Susan054
Member Since 2016
1 review
5 helpful votes
Sailed November 2016
The ship for being fairly small had excellent food, lamb, lobster and two fantastic surprise meals by the pool that were awesome! German food and BBQ of every type meat and desserts too. The high teas were good too in the Diningroom. The ... Read more
ghough
Member Since 2014
3 reviews
162 forum posts
30 helpful votes
We flew overnight from Miami to Santiago, arriving 8:30 a.m. We had an interesting 3-hour Turis (Pauline and driver Juan) led tour of Santiago. A very thorough introduction to the historical and cultural highlights of Santiago. Five ... Read more
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cruisetennis
Member Since 2016
1 review
2 forum posts
29 helpful votes
My wife and I had a wonderful cruise on board Zaandam. The ship, despite being 16 years old, is still in very top condition. The cabin washroom is equipped well and looks quite modern. All common areas are well maintained. This is our 12th ... Read more
Btimmer
Member Since 2015
1 review
470 forum posts
31 helpful votes
For a number of years I've wanted to travel to Antarctica and have heard the warnings that access to this part of the world would be reduced if not eliminated to cruise ships of the HAL size. So I booked us on the Zaandam sailing out of ... Read more
alhamn
Member Since 2009
6 reviews
8 forum posts
14 helpful votes
Started in Valparaiso. This is my second HAL-cruise. First on Eurodam, over Greenland. Was surprised liking the much older Zaandam better. Not only because the cabin and balcony, was a bit larger here. Most public rooms were more ... Read more
OKLaw
Member Since 2013
1 review
148 forum posts
12 helpful votes
This was our first cruise with Holland America, selected for its incredible itinerary to Antarctica. Little emphasis was placed on ports of call, as our primary purpose for this journey was to be captivated by the scenic cruising of the ... Read more
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momilani
Member Since 2006
1 review
29 forum posts
15 helpful votes
I am just beginning to put together the scrapbook for our holiday trip aboard HAL’s ms Zaandam around the tip of South American and on to the Antarctic Peninsula, and it dawned on me that I never got around to writing my review of ... Read more
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LisArtist
Member Since 2016
1 review
7 helpful votes
This cruise on the MS Zaandam was a year in planning for us, and included arranging a long vacation window from work. We enjoy scenic cruising and knew this cruise would suit our tastes. We'd talked with other travelers who compared ... Read more
maritzarogerp
Member Since 2007
1 review
60 forum posts
8 helpful votes
Sailed December 2015
Old and tired ship.Had problems with air/heating, cold and hot water and a "flooded" cabin. These were truly inconveniences as it was an incredible journey around South America to Antarctica! Food was at best, mediocre in ... Read more
CJSANDFS
Member Since 2009
6 reviews
124 forum posts
2 helpful votes
I last sailed on Zaandam 5 years ago. Since then I have sailed with Celebrity and Azamara. Celebrity in particular makes HAL look like a poor cousin. The menu in the main dining room was almost identical to the menu 5 years ago. ... Read more
Homer Bugsby
Member Since 2015
1 review
6 helpful votes
Sailed March 2015
This was the “14-day South America Passage” during the first and second weeks of March, 2015, on the MS Zaandam. First, the up-side. Holland America Line (HAL) delivered on its itinerary. We embarked in Valparaiso, ... Read more
travelers07
Member Since 2007
3 reviews
314 forum posts
3 helpful votes
This is a review the Zaandam South America and Antarctic cruise that began January 30 in Valparaiso. The reason for this review is that I have appreciated others for doing reviews of sailings that we have considered over the years. ... Read more
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CatMom63
Member Since 2015
1 review
2 forum posts
1 helpful vote
Sailed January 2015
This cruise is a must for anyone who loves animals and nature Of course we had cultire in mappworld capitals Santiago,Montevideo, and Buenos Aires but the best was the stark beauty of the Antarctic. We were fortunate to come upon Orcas ... Read more
rjwaxman
Member Since 2015
3 reviews
2 forum posts
5 helpful votes
Sailed January 2015
Words can not fully describe how wonderful this cruise was. The inclusion of the Antarctic experts enhanced this fabulous itinerary. As the previous reviewer noted they offered lectures on a wide variety of topics and having Chris Wilson, ... Read more
Shaddy1
Member Since 2015
1 review
2 helpful votes
Everyone on board agreed that this cruise was not only one of the most unusual cruises they have ever been on, it was also one of the best!! Having been to Alaska and cruised the Fjords of Norway/Iceland just 5 months ago, this cruise by ... Read more
Cruise or Bust!
Member Since 2011
1 review
4 forum posts
3 helpful votes
Sailed December 2014
As a 4-Star Mariner of the HAL company, I have had the opportunity to sail on many of the ships in this fleet and can honestly say that I was completely pleased with this ship and her company on the sailing from Valparaiso to Buenos Aires. ... Read more
Aussie Battler
Member Since 2011
3 reviews
3 helpful votes
Sailed December 2014
I have just completed the Christmas / New Year 20 day South America and Antarctica cruise aboard the Zaandam with my wife and two daughters ages 10 and 14. What a trip!! Firstly on board the Zaandam:- Excellent, friendly and attentive ... Read more
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lomasteam
Member Since 2014
1 review
5 helpful votes
We chose this cruise for the destinations, we are not cruise experts and have only been on a few cruises prior to this one (in Central America, Australia, Egypt and the Med). The cruise was advertised as a 5 star ship visiting Chile, ... Read more
Jules2307
Member Since 2014
1 review
14 forum posts
2 helpful votes
My husband and I honeymooned on the Zaandam over Thanksgiving. We knew that HAL is known as a cruise line for an older set but we were intrigued by the itinerary. We didn’t regret our choice for a moment. We had a large ocean view ... Read more
Iowa cruiser
Member Since 2006
13 reviews
200 forum posts
8 helpful votes
I LOVED this cruise. The Chilean coast is like Alaska on steroids, and the ports of call are easy to enjoy on one’s own. This is one of my favorites of the several dozen cruises I have taken in recent years. It is an itinerary that ... Read more
rogues
Member Since 2014
1 review
Sailed November 2013
My husband and I thoroughly enjoyed our cruise on Zaandam from Valparaiso to Rio. Staff were always friendly, fun and efficient. Food was very good in the restaurant, which catered best for my gluten-free requests (coeliac), but staff in ... Read more
J88
Member Since 2013
1 review
Overall, this is a trip of a lifetime. You will be mesmerized by the Chilean Andes, and there will never be anything to compare with 3 days in Antarctica. Be re4ady to be cold, though, so if you're a beach person, you won't want to go. ... Read more
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