Holland America Rome (Civitavecchia) Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
264 Holland America Rome (Civitavecchia) Cruise Reviews
Cruiser rating
Excellent
108
Very Good
68
Average
44
Poor
25
Terrible
13
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Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
MAXER07
Member Since 2016
1 review
2 helpful votes
Sailed October 2016
We were attracted to this cruise because of the different and interesting ports. We wanted to experience a new ship having sailed eight times on three different cruise lines. We had a wonderful pre-cruise of days in Rome with Travelbound ... Read more
garthrob
Member Since 2016
1 review
7 helpful votes
I chose this cruise for its destinations. Overall the cruise was OK but there were some issues including the cabin which review follows. The Lido Buffet was always crowded and rarely were both sides open and there was no crossover so ... Read more
ianbriggs57
Member Since 2016
1 review
1 forum post
10 helpful votes
Sailed October 2016
Chose the cruise because of the new ship and the itinerary. A different kind of ship experience from previous cruises with HAL. Not sure of the modern style decor throughout the ship, we prefer the other ship decor. Stateroom ... Read more
Marionparko
Member Since 2014
5 reviews
2 helpful votes
Sailed October 2016
The Dining room was a bit hit and miss! Some nights the service was painfully slow others not so slow. Some nights water was provided stright away others we could be waiting up to 10 minuets. We regularly got served our coffee 10 or 15 ... Read more
Mary from Hawaii
Member Since 2012
7 reviews
4 forum posts
7 helpful votes
Sailed October 2016
On the Oosterdam...everyone was friendly and happy. Many employees (of all levels of employment) ate in the buffet area and got along with each other and the passengers. The stateroom (aft, end stateroom) was large and quiet. The room ... Read more
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peter grant
Member Since 2008
9 reviews
23 forum posts
8 helpful votes
The old joke says HAL cruises are the ones on which senior citizens take their parents. But both groups are dying off, one by one, and the company can’t seem to define its replacement audience. I rate this cruise a B-plus, but ... Read more
DavidHarder
Member Since 2016
1 review
7 helpful votes
Sailed October 2016
We had a great stateroom, wonderful staff and above average food. Our stateroom was part of a refurbishment effort that installed a series of suites and verandahs in the stern.. Highly recommended. The staff was wonderful. Our cabin ... Read more
jnight
Member Since 2011
1 review
13 forum posts
4 helpful votes
We chose this cruise because we like Holland America and we liked the itinerary. We are more interested in exploring ports than ship-board activities and Holland America suits us for this purpose. We do not, for the most part, do ship ... Read more
murraycr
Member Since 2016
2 reviews
5 forum posts
2 helpful votes
We often take a year-end cruise in the Mediterranean and enjoy visiting various ports along the way. This cruise focussed on the western Mediterranean and then crossed the Atlantic, ending up in Tampa. In all, we spent 39 days on the ... Read more
mike7742
Member Since 2016
1 review
Sailed October 2016
The ship is very smart, plenty of room and facilities for allService first class - all crew always spoke with a pleasant greeting no matter what they were doing. Cabin (1123) excellent. We have been on cruises before,and always had an ... Read more
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kimmk
Member Since 2015
3 reviews
1 helpful vote
I chose this cruise because I liked the itinerary and I had a friend going on this cruise. We were sent a guide for embarkation times, however there were massive ques and it was a lengthy process. The ship is new and pristine.The ... Read more
Helpful? Thank kimmk
CruzHand
Member Since 2016
1 review
3 forum posts
5 helpful votes
Sailed September 2016
I have been on HAL cruises previously and find that they do cruising very well. The food is good although it has been better on previous cruises. Dining room meals are usually just warm, not hot enough. The service could be improved. One ... Read more
susu1001
Member Since 2010
1 review
10 forum posts
143 helpful votes
Sailed September 2016
We booked a guarantee VE balcony cabin and were given cabin 7005. This cabin is below the bridge and the view is obstructed by the bridge and equipment hanging down such as the search light. It should be sold as an obstructed view balcony ... Read more
katelynj
Member Since 2012
1 review
7 forum posts
16 helpful votes
Sailed September 2016
Decided to give HAL a try as it was a line we had never tried before and wished to compare with other cruise lines, Also the ports it was visiting are some of our favourites. Spent a couple of days before the cruise in Rome. ... Read more
Tac Aviator
Member Since 2013
1 review
63 forum posts
11 helpful votes
This was our first Holland America cruise but we have sailed on Celebrity and Princess before. The Koningsdam is a lovely new ship with a very comfortable feel. Our cabin (5183) was well appointed with "lots" of storage space. ... Read more
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The Mumbles
Member Since 2016
1 review
2 forum posts
6 helpful votes
Sailed September 2016
Chose this cruise firstly as we'd sailed with HAL before and our local cruise agency recommended this new ship. Also, we were looking for a varied itinerary which included Istanbul and Ephesus whilst enjoying luxury, a range of restaurants ... Read more
Fishstain
Member Since 2012
1 review
6 forum posts
7 helpful votes
Sailed September 2016
After the mixed reviews of this ship so far, it was with some trepidation that we made our way to Civitavecchia. We had a good start arriving early and being in our cabin within an hour - although I understand there were problems for ... Read more
dragonfly sailorgirl
Member Since 2013
1 review
81 forum posts
5 helpful votes
Sailed September 2016
I chose it because I wanted to revisit Istanbul and Ephesus but both ports were cancelled and I was not interested in revisiting Greek islands. Our waiter Andre was always smiling and met all our needs: special dietary and even cut up ... Read more
flyingfishtwo
Member Since 2010
1 review
77 forum posts
7 helpful votes
We originally chose it for the itenerary including Istanbul and Kusadaci. Both were cancelled. The added day in Athens was wonderful. Albania was a terrible choice, which shoved our schedule a day and caused rescheduling of all our private ... Read more
P&M_LTC
Member Since 2016
1 review
7 forum posts
6 helpful votes
We had sailed with HAL before (2 x), once on the Zaandam (Buenos Aires to Valparaiso, as well as the Nordam (Barcelona to Rome), and have enjoyed the cruises very much. Compared with these this cruise was not as well organized, there were ... Read more
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3ssn
Member Since 2011
1 review
190 forum posts
16 helpful votes
We are a family of 4, mum, dad and twoo teenage daughters. This was our 6th cruise with HAL, all in the Med. The Oosterdam was recently refurbished in dry dock. She looked very fresh. We used anytime dining but with an angoing reservation ... Read more
Helpful? Thank 3ssn
nsifiri
Member Since 2016
1 review
2 forum posts
2 helpful votes
Sailed August 2016
The ship was fine, the Neptune Suites seemed smaller and less well laid out than other ships on the Holland line. The entertainment was only OK at best, but perhaps that was because we only had 2 sea days. What was surprising to me, having ... Read more
iluvlabbies
Member Since 2016
1 review
4 forum posts
5 helpful votes
We had wanted to take a Mediterranean cruise for our 30th wedding anniversary. Since we own 4 weeks with Marriott, we were able to use our vacation club points to choose this cruise. We booked this in the summer of 2015 and were able to ... Read more
bobd56
Member Since 2011
1 review
7 helpful votes
We chose this cruise because we love to cruise to Greece and this cruise offered ports we have not visited. We have been on 40 cruises and do three a year. This ship was very boring because there was little entertainment. One night they ... Read more
tthdoc1
Member Since 2016
1 review
4 helpful votes
This was our 8th HAL cruise and second time on the Oosterdam. Perfect size ship (82K tons, 2200 passengers) and has recently been renovated (built in 2003). Never felt like we were on a crowded cruise ship. We had sailed on the Oosterdam ... Read more
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