Holland America Rome (Civitavecchia) Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
272 Holland America Rome (Civitavecchia) Cruise Reviews
Cruiser rating
Excellent
113
Very Good
69
Average
45
Poor
26
Terrible
13
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22
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Minority Reporter
Member Since 2013
3 reviews
83 forum posts
4 helpful votes
Sailed October 2016
This is a beautiful ship. Not like the other HAL vessels in many ways, but the upgrades and improvements are wonderful. The problem for HAL is probably that it's core audience, old people like me, are resistant to change and rather ... Read more
BOOP3434
Member Since 2014
1 review
6 forum posts
5 helpful votes
Chose this cruise because of the NEW Koningsdam. Same blueprint as Nieuw Amsterdam, but jammed with more cabins, so all cabins are smaller. Nice new food additions: Dutch Cafe and NY Deli & Pizza. The jewel In Koningsdam crown ... Read more
kdon22
Member Since 2016
1 review
9 helpful votes
Sailed October 2016
I have read reviews on the Koningsdam on this site and wonder if these people were on the same cruise ship as me? Myself and my partner are in our mid-50's and truthfully were only going to give HAL one last try, before we went back to ... Read more
Moycruiser
Member Since 2016
1 review
12 helpful votes
We chose this cruise because we'd cruised with HAL twice previously on the Nieuw Amsterdam (2012 and 2013) and loved it. We booked this cruise on Koningsdam expecting it to be a WOW experience. We were disappointed with the experience and ... Read more
cm1317
Member Since 2016
1 review
11 helpful votes
Sailed October 2016
First Holland America cruise was Alaska landsea and it is wonderful. This cruise was NOT. No laundry facilities. They give you a tiny bag you fill and they wash/dry for $30.00. Daily Hotel Charges PER person. Could not dock in ... Read more
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redhead078
Member Since 2014
1 review
3 helpful votes
My husband and I have taken several cruises previously, however this was our first Holland America cruise. The Koningsdam was a beautiful ship with very attractive common areas. Our balcony stateroom was very well designed with a ... Read more
TaniaGor
Member Since 2016
1 review
2 forum posts
6 helpful votes
HAL Koningsdam, Oct 12-24, West Mediterranean We choose this cruise for one concrete reason: dates ideally compatible with our Holidays. -Balcony room: it was average size, but not enough place for all my staff ... -Room boy: ... Read more
MAXER07
Member Since 2016
1 review
3 helpful votes
Sailed October 2016
We were attracted to this cruise because of the different and interesting ports. We wanted to experience a new ship having sailed eight times on three different cruise lines. We had a wonderful pre-cruise of days in Rome with Travelbound ... Read more
garthrob
Member Since 2016
1 review
8 helpful votes
I chose this cruise for its destinations. Overall the cruise was OK but there were some issues including the cabin which review follows. The Lido Buffet was always crowded and rarely were both sides open and there was no crossover so ... Read more
ianbriggs57
Member Since 2016
1 review
1 forum post
11 helpful votes
Sailed October 2016
Chose the cruise because of the new ship and the itinerary. A different kind of ship experience from previous cruises with HAL. Not sure of the modern style decor throughout the ship, we prefer the other ship decor. Stateroom ... Read more
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Marionparko
Member Since 2014
5 reviews
3 helpful votes
Sailed October 2016
The Dining room was a bit hit and miss! Some nights the service was painfully slow others not so slow. Some nights water was provided stright away others we could be waiting up to 10 minuets. We regularly got served our coffee 10 or 15 ... Read more
Mary from Hawaii
Member Since 2012
7 reviews
4 forum posts
7 helpful votes
Sailed October 2016
On the Oosterdam...everyone was friendly and happy. Many employees (of all levels of employment) ate in the buffet area and got along with each other and the passengers. The stateroom (aft, end stateroom) was large and quiet. The room ... Read more
peter grant
Member Since 2008
10 reviews
23 forum posts
10 helpful votes
The old joke says HAL cruises are the ones on which senior citizens take their parents. But both groups are dying off, one by one, and the company can’t seem to define its replacement audience. I rate this cruise a B-plus, but ... Read more
DavidHarder
Member Since 2016
1 review
7 helpful votes
Sailed October 2016
We had a great stateroom, wonderful staff and above average food. Our stateroom was part of a refurbishment effort that installed a series of suites and verandahs in the stern.. Highly recommended. The staff was wonderful. Our cabin ... Read more
jnight
Member Since 2011
1 review
13 forum posts
4 helpful votes
We chose this cruise because we like Holland America and we liked the itinerary. We are more interested in exploring ports than ship-board activities and Holland America suits us for this purpose. We do not, for the most part, do ship ... Read more
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murraycr
Member Since 2016
3 reviews
7 forum posts
2 helpful votes
We often take a year-end cruise in the Mediterranean and enjoy visiting various ports along the way. This cruise focussed on the western Mediterranean and then crossed the Atlantic, ending up in Tampa. In all, we spent 39 days on the ... Read more
mike7742
Member Since 2016
1 review
Sailed October 2016
The ship is very smart, plenty of room and facilities for allService first class - all crew always spoke with a pleasant greeting no matter what they were doing. Cabin (1123) excellent. We have been on cruises before,and always had an ... Read more
kimmk
Member Since 2015
3 reviews
2 helpful votes
I chose this cruise because I liked the itinerary and I had a friend going on this cruise. We were sent a guide for embarkation times, however there were massive ques and it was a lengthy process. The ship is new and pristine.The ... Read more
Helpful? Thank kimmk
CruzHand
Member Since 2016
1 review
3 forum posts
5 helpful votes
Sailed September 2016
I have been on HAL cruises previously and find that they do cruising very well. The food is good although it has been better on previous cruises. Dining room meals are usually just warm, not hot enough. The service could be improved. One ... Read more
susu1001
Member Since 2010
1 review
10 forum posts
143 helpful votes
Sailed September 2016
We booked a guarantee VE balcony cabin and were given cabin 7005. This cabin is below the bridge and the view is obstructed by the bridge and equipment hanging down such as the search light. It should be sold as an obstructed view balcony ... Read more
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katelynj
Member Since 2012
1 review
7 forum posts
19 helpful votes
Sailed September 2016
Decided to give HAL a try as it was a line we had never tried before and wished to compare with other cruise lines, Also the ports it was visiting are some of our favourites. Spent a couple of days before the cruise in Rome. ... Read more
Tac Aviator
Member Since 2013
1 review
63 forum posts
11 helpful votes
This was our first Holland America cruise but we have sailed on Celebrity and Princess before. The Koningsdam is a lovely new ship with a very comfortable feel. Our cabin (5183) was well appointed with "lots" of storage space. ... Read more
The Mumbles
Member Since 2016
1 review
2 forum posts
6 helpful votes
Sailed September 2016
Chose this cruise firstly as we'd sailed with HAL before and our local cruise agency recommended this new ship. Also, we were looking for a varied itinerary which included Istanbul and Ephesus whilst enjoying luxury, a range of restaurants ... Read more
Fishstain
Member Since 2012
1 review
6 forum posts
7 helpful votes
Sailed September 2016
After the mixed reviews of this ship so far, it was with some trepidation that we made our way to Civitavecchia. We had a good start arriving early and being in our cabin within an hour - although I understand there were problems for ... Read more
dragonfly sailorgirl
Member Since 2013
1 review
81 forum posts
6 helpful votes
Sailed September 2016
I chose it because I wanted to revisit Istanbul and Ephesus but both ports were cancelled and I was not interested in revisiting Greek islands. Our waiter Andre was always smiling and met all our needs: special dietary and even cut up ... Read more
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