Holland America Rome (Civitavecchia) Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
263 Holland America Rome (Civitavecchia) Cruise Reviews
Cruiser rating
Excellent
105
Very Good
68
Average
43
Poor
23
Terrible
12
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Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Pickle14
Member Since 2016
1 review
1 forum post
Great time of the year weather wise. Be sure to pre-order tickets to visit Sagrada Familia in Barcelona. In Madeira we had an excellent tour in a van. There were 6 of us and the price was very reasonable. Because the ship is small , ... Read more
d-lions
Member Since 2014
1 review
22 forum posts
4 helpful votes
Sailed November 2016
Food was excellent. Service as usual on HAL wonderful. Entertainment great. Absolutely no negative comments! Enjoyed the guest lectures. Loved the BB king music and dancing Billboard piano's and music selections excellent The ... Read more
novanurse
Member Since 2012
1 review
I must admit that I was very disappointed in this cruise ship. It is just like the other cruise ships now and has very little of what I sail Holland America for. It was nice and had the new car smell but did not have any soul. The staff ... Read more
janieS
Member Since 2003
1 review
37 forum posts
1 helpful vote
With trepidation we boarded the ship. We had read such dire reviews. Our thoughts were quite the opposite. The ship is new and modern, clean and well appointed. Our Veranda cabin was compact but functional. Plenty of room for all of our ... Read more
travl4fun
Member Since 2007
2 reviews
32 forum posts
5 helpful votes
Sailed October 2016
We are experienced cruisers and a frequent cruiser with HAL. This ship is not up to to HAL quality in several important ways. The cabins are the smallest in the fleet! And don't get me started on the hard hard mattresses - we had to ask ... Read more
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Literacy Lady
Member Since 2010
1 review
458 forum posts
2 helpful votes
Sailed October 2016
We took the Konigsdam for transportation home after spending several weeks in Europe. We booked it because it was at the right time and because we wanted to try the new HAL ship. We liked the ship itself, but there were changes that could ... Read more
pando68
Member Since 2009
1 review
19 forum posts
We chose this cruise because we have traveled extensively on other Holland America ships and we were anxious to sail on the new Koningsdam. There was lots to like about the new ship and some things that we felt were lacking. We ... Read more
crackers10
Member Since 2009
1 review
1 forum post
2 helpful votes
We enjoy the sea days and we wished to experience the newest ship in the HAL fleet. There was much to like on the ship, excellent staff, great food, sparkling clean, impressive World Stage, good dancers group etc. However there were ... Read more
Sailawaynow
Member Since 2011
3 reviews
58 forum posts
6 helpful votes
Sailed October 2016
We looked forward to this cruise for almost a year and were disappointed. First the GOOD: The Koningsdam is new and thus everything is sparkling clean and refreshing. The public rooms and staterooms are spotless, the linens are ... Read more
ThelmLou
Member Since 2012
16 reviews
1 helpful vote
We booked this first Transatlantic for the Koningsdam before the ship was built and was very happy we did so. We LOVED the Koningsdam - more like a Celebrity ship than a traditional HAL ship. She is beautifully decorated and very ... Read more
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Daisyloo
Member Since 2010
10 reviews
1,722 forum post
2 helpful votes
Sailed October 2016
Before we took this cruise we were getting worried because it seemed most of the reviews we were reading were very negative. Well, we were very happy with the ship, the service, the food and the entertainment. The embarkation in ... Read more
SATXCruising
Member Since 2015
1 review
11 forum posts
5 helpful votes
Sailed October 2016
This was our 2nd cruise on this ship. The music options is far better than any cruise line (Carnival, RCCL, NCL, Princess, Seabourn). The shows were excellent in one of the most unique show rooms. The lights and sound was super. Seats ... Read more
StartrainDD
Member Since 2009
21 reviews
1,638 forum post
18 helpful votes
Koningsdam inaugural trans-Atlantic cruise Oct 24 – Nov 9, 2016 Very long and detailed "Log" type format. If you just want the summary, scroll on down towards the bottom! We booked the inaugural trans-Atlantic cruise ... Read more
Minority Reporter
Member Since 2013
2 reviews
63 forum posts
1 helpful vote
Sailed October 2016
This is a beautiful ship. Not like the other HAL vessels in many ways, but the upgrades and improvements are wonderful. The problem for HAL is probably that it's core audience, old people like me, are resistant to change and rather ... Read more
BOOP3434
Member Since 2014
1 review
6 forum posts
2 helpful votes
Chose this cruise because of the NEW Koningsdam. Same blueprint as Nieuw Amsterdam, but jammed with more cabins, so all cabins are smaller. Nice new food additions: Dutch Cafe and NY Deli & Pizza. The jewel In Koningsdam crown ... Read more
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kdon22
Member Since 2016
1 review
5 helpful votes
Sailed October 2016
I have read reviews on the Koningsdam on this site and wonder if these people were on the same cruise ship as me? Myself and my partner are in our mid-50's and truthfully were only going to give HAL one last try, before we went back to ... Read more
Moycruiser
Member Since 2016
1 review
9 helpful votes
We chose this cruise because we'd cruised with HAL twice previously on the Nieuw Amsterdam (2012 and 2013) and loved it. We booked this cruise on Koningsdam expecting it to be a WOW experience. We were disappointed with the experience and ... Read more
cm1317
Member Since 2016
1 review
7 helpful votes
Sailed October 2016
First Holland America cruise was Alaska landsea and it is wonderful. This cruise was NOT. No laundry facilities. They give you a tiny bag you fill and they wash/dry for $30.00. Daily Hotel Charges PER person. Could not dock in ... Read more
redhead078
Member Since 2014
1 review
3 helpful votes
My husband and I have taken several cruises previously, however this was our first Holland America cruise. The Koningsdam was a beautiful ship with very attractive common areas. Our balcony stateroom was very well designed with a ... Read more
TaniaGor
Member Since 2016
1 review
2 forum posts
4 helpful votes
HAL Koningsdam, Oct 12-24, West Mediterranean We choose this cruise for one concrete reason: dates ideally compatible with our Holidays. -Balcony room: it was average size, but not enough place for all my staff ... -Room boy: ... Read more
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MAXER07
Member Since 2016
1 review
2 helpful votes
Sailed October 2016
We were attracted to this cruise because of the different and interesting ports. We wanted to experience a new ship having sailed eight times on three different cruise lines. We had a wonderful pre-cruise of days in Rome with Travelbound ... Read more
garthrob
Member Since 2016
1 review
7 helpful votes
I chose this cruise for its destinations. Overall the cruise was OK but there were some issues including the cabin which review follows. The Lido Buffet was always crowded and rarely were both sides open and there was no crossover so ... Read more
ianbriggs57
Member Since 2016
1 review
1 forum post
8 helpful votes
Sailed October 2016
Chose the cruise because of the new ship and the itinerary. A different kind of ship experience from previous cruises with HAL. Not sure of the modern style decor throughout the ship, we prefer the other ship decor. Stateroom ... Read more
Marionparko
Member Since 2014
5 reviews
2 helpful votes
Sailed October 2016
The Dining room was a bit hit and miss! Some nights the service was painfully slow others not so slow. Some nights water was provided stright away others we could be waiting up to 10 minuets. We regularly got served our coffee 10 or 15 ... Read more
peter grant
Member Since 2008
9 reviews
23 forum posts
5 helpful votes
The old joke says HAL cruises are the ones on which senior citizens take their parents. But both groups are dying off, one by one, and the company can’t seem to define its replacement audience. I rate this cruise a B-plus, but ... Read more
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