We had not been on a Holland cruise in nearly 16 years, so that is our point of comparison, although we've done 10 other cruises on other lines since then.
The ship was very nice and rarely felt crowded. Entertainment was very good and I really enjoyed the live bands and music. The education programs were also mostly interesting. The main theater with the LED screens made for very interesting ...
This was the worst service I’d ever experienced on a ship. They didn’t seem to have enough crew for sailing at full capacity.
Food in the main dining room was quite pedestrian, with emphasis on inexpensive foods such as chicken and pasta. Portions were consistently small. Traditional sides such as garden salad and baked potato were not available. There were even fewer menu choices on the ...
Zuiderdam was our first HAL experience. It was our worst overall ship and cruise experience ever.
We were greeted in our cabin bath by a gush of brown water from the cold tap, which lasted two days. There were leaking pipes around the ship, faulty A/C systems, and some of the worst shipboard food. When spaghetti and meatballs were the highlight...but don't expect any Parmesan to top your ...
I've sailed with Holland America three times in the past, all prior to the COVID pandemic. The Westerdam, the Nieuw Amsterdam, and the Eurodam. Each ship impressed with it's service, food, comfort, and laid back style. I am not a fan of the mega ships that are out there and Holland America tends to run in the mid-size ship category.
Oh yes, the mega ships at other lines are very ...
We scheduled the cruise as a retirement gift for my wife and I as we read many great reviews for food an service. Not True. Stay away, they wasted our money and time, don't let it happen to you.
1. The service was so bad I was convinced that they did not care about us as paying customers.
2. The food in the Lido Market was nothing better than cafeteria food. I was more than convinced they ...
This was our second cruise on the Nieuw Amsterdam. The first was the last week of February 2020, the week before Covid shut down cruising. We enjoyed the ship and crew the first time around and decided to try her again. This was the southern Carribean trip to HMC, Aruba and Curacao. Love HMC and it had been a few years since we visited the other two ports. This cruise includes three sea days which ...
Just off the Koningsdam Mexican Riviera cruise 12/10/22 to 12/17/22. Great time and cruise. Of course there are always some pluses and minuses, but overall it was good! Love cruising out of San Diego! As we live here it is so convenient not to have to fly anywhere. I wish more cruising options were available.
For a bit of perspective of my review - this was our 2nd time on the Koningsdam ...
Embark & Disembark
We are not extensive cruisers, but this was the most haphazard embarkation we’ve experienced. Security were surly and borderline rude. Passport kiosk didn’t work at all for my partner and myself, so we were directed to the desk. PA announcements were almost impossible to hear, with the echo. The terminal should place electronic screens with instructions.
Disembark was very ...
We went on this cruise with about 10 other friends. It was convenient as we are all from Arizona and Southern California, so San Diego embarkation was perfect. We drove over the day before with another couple and stayed right across from the port. We last sailed HAL (Oosterdam) on the same Mexican Riviera itinerary back in 2010, so were anxious to see how they compare.
EMBARKATION: The ...
First time on Holland after many cruises on Carnival, RCL and NCL.
CONS: They definitely have an issue with staffing, especially in regards to buffett and main dining rooms. Buffett, they let you choose some items yourself but not others, which leads to big lines. Main dining room you get a glass of wine immediately but any mixed drink, you have to wait 1/2 an hour. Some staff is not as ...