Holland America Panama Canal & Central America Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
403 Holland America Panama Canal & Central America Cruise Reviews
Cruiser rating
Excellent
185
Very Good
77
Average
61
Poor
43
Terrible
22
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Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
pbnjrockette
Member Since 2008
4 reviews
996 forum posts
3 helpful votes
EMBARKATION—We arrived on an early flight and were in Group 3 to enter the ship. No lines at check-in but had to wait until after 11:30 to board the ship. Our cabin was ready and we went up to Deck 9 Lido for an uncrowded lunch. Was ... Read more
skip.brandy
Member Since 2012
4 reviews
272 forum posts
It's the first time we haven't driven down to Florida from Ont. Ca. We flew using the services of HAL, on A/C, we had checked out the air fares before we booked the flight, and the fares were cheaper than what was quoted with A/C, by a ... Read more
Grandpaul
Member Since 2006
3 reviews
11,443 forum posts
5 helpful votes
Sailed December 2015
Recently returned form a 10 day cruise on the Zuiderdam to Aruba, Curacao, Panama Canal and Costa Rica. Some of my favorite places to visit. Our first cruise on the Zuiderdam. We had sailed on the Maasdam a couple months before so being ... Read more
Hflors
Member Since 2003
2 reviews
3,317 forum posts
14 helpful votes
First let me say that I believe that my expectations were way too high. Having read blogs from Bill & Marianne on their world cruise aboard Amsterdam and being on Ryndam last year for the cruise before the "holiday Cruise" ... Read more
Capt Bob
Member Since 2015
3 reviews
6 helpful votes
Sailed December 2015
Having sailed numerous times (over 200 days) on Holland america I think I can safely say they have dropped from a premier cruise line to a mediocre line. Upon arriving I was told that I was only a 3 star Mariner and I could wait with ... Read more
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nebraskacorn
Member Since 2012
2 reviews
18 forum posts
1 helpful vote
We had read several negative reviews of this ship, we had a wonderful experience! Yes, some of the soft goods were a little worn (i.e. scratched leather furniture) but the elegance of the ship more than compensated for wear and tear. We ... Read more
Flshelley
Member Since 2015
1 review
Sailed November 2015
Our travel agent advised us that this cruise line attracts mature travelers. Being recently retired, I assumed that meant 50's and 60's. I think we were among the youngest ones on the cruise. Watch out for the ones on the mobile scooters! ... Read more
Sstylechild
Member Since 2015
1 review
Sailed November 2015
Our 9th cruise, and 2nd on Holland America was just O.K. The food was Buffet Restaurant quality at best, ( think Golden Corral, Old Country Buffet). Dining room service was not quite up to par as I've experienced on most other cruise ... Read more
sasysutler
Member Since 2005
21 reviews
4,525 forum posts
1 helpful vote
This was the 2nd time on Zuiderdam as mom wanted to see the Panama Canal AGAIN. Embarkation was a breeze, and right to our room at noon. The ship is easy to manuver around, but even with an update she is nothing special. All the ... Read more
My & Mau
Member Since 2011
2 reviews
19 forum posts
4 helpful votes
Intro: I wanted to share how our trip on the Zuiderdam, which sailed Nov. 9th to Nov. 20th from Ft, Lauderdale, FL, was an overall positive and memorable experience for us. We typically plan a year in advance, but this go around, we waited ... Read more
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grammy119
Member Since 2015
2 reviews
75 forum posts
Sailed October 2015
We previously sailed with HAL to Alaska. That was almost flawless so we were disappointed in the Veendam and some of the shore excursions. The cruise began with electrical problems on the ship which delayed our departure from FL by over ... Read more
DeeVeeCS
Member Since 2015
1 review
1 forum post
My wife and I booked a balcony stateroom on deck 6. This was our first cruise with Holland America and our 7th overall. Rather than trying to comment on every aspect of the experience, what I will focus on is what we particularly liked ... Read more
aamons
Member Since 2014
3 reviews
94 forum posts
2 helpful votes
First off, overall the service and attention to detail was excellent. The names of the dining room staff people who impressed us with their professionalism and friendliness and excellent service were Presty Sumitra, assistant dining room ... Read more
Prof Don
Member Since 2015
3 reviews
1 helpful vote
I have been to Panama before, but this voyage showed me a whole new way of seeing Central America. Our first port was Cartagena, Colombia, then through the Canal to Costa Rica, Nicaragua, Guatemala, Mexico and on to San Diego. From the ... Read more
Prof Don
Member Since 2015
3 reviews
I have been to Panama before, but this voyage showed me a whole new way of seeing Central America. Our first port was Cartagena, Colombia, then through the Canal to Costa Rica, Nicaragua, Guatemala, Mexico and on to San Diego. From the ... Read more
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nana2many
Member Since 2010
6 reviews
1 helpful vote
Sailed April 2015
This was our first cruise on HAL. I had pretty high expectations and was not disappointed. Embarkation was late starting due to Coast Guard not having cleared the ship. We learned it was just returning from dry dock and required Coast ... Read more
sgutierrez
Member Since 2015
1 review
2 helpful votes
The rating of this ship is generous according to reviews. Service was awful to non existing. Out of 14 nights in dining room my husband only had one night where his iced tea or water was refilled. Gone are the days where customers ... Read more
dandk%*
Member Since 2015
1 review
1 helpful vote
Sailed April 2015
My husband and I did this first cruise together and on HA. We stayed at the Best Western/Cruise Location in Fort Lauderdale the night before, it was super. They had a shuttle to the ship and got us there by 10:30 AM, great staff at ... Read more
old car guy
Member Since 2015
1 review
1 helpful vote
Sailed April 2015
The food was excellent and the entertainment was great. Got to score that as close as possible to 10 out of 10. The port and shore excursions could have also been 10 out of 10 if San Diego was not included on the list. What a dirty place. ... Read more
canadianbear
Member Since 2009
3 reviews
1,941 forum post
Stateroom staff: best we have ever had, thank you to Rohman & Roni-they anticipated our needs and the first day we asked for something specific to be done every day and they never forgot. Great job! They always kept our fruit bowl ... Read more
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ChesterLocksley
Member Since 2015
3 reviews
3 helpful votes
This was a trip of a lifetime for me. at the age of 12 year i was intrigued by the panama canal and finally at the age of 64 years i was going to experience it. Veendam was just wonderful. nice size, very comfortable, fantastic crew, ... Read more
aginglawyer
Member Since 2015
1 review
1 helpful vote
Sailed April 2015
PROS: 1. The dining staff and cabin staff are wonderful and will do anything to help you. Cheerful and sincere. 2. There are few lines for anything, even with a relatively full ship. 3. Embarkation and disembarkation at all ... Read more
Darshan1
Member Since 2009
13 reviews
25 forum posts
3 helpful votes
Though this is a negative review, there were several highlights on this sailing and excellent staff members including Angeli and Monica at guest services; our stewards, Hasan and Bambang; and Lisa, the ship’s enrichment lecturer. In ... Read more
baido
Member Since 2015
1 review
2 helpful votes
Very disappointed in port visits. Ship was late leaving port, we missed two ports completely and others cut short. Management first blamed ocean current issues from prior voyage, then later generator issues. Kept changing what was ... Read more
Helpful? Thank baido
beval
Member Since 2015
1 review
2 helpful votes
Sailed February 2015
First time ever cruisers so have only anecdotes from friends who are more seasoned cruisers and our own expectations to base our comments on. Staff and service were excellent, definitely a strong point for HAL. Entertainment was ... Read more
Helpful? Thank beval
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