Holland America Mexican Riviera Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
351 Holland America Mexican Riviera Cruise Reviews
Cruiser rating
Excellent
184
Very Good
82
Average
48
Poor
19
Terrible
13
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Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
kimthomason78
Member Since 2013
1 review
Sailed January 2013
My husband and I have cruised 8 times, three on Holland America. This was our first time on the Zaadam, a smaller ship than we are used to. First of all, I want to share a great tip that I got off of Pinterest. Take a power strip with ... Read more
CatB
Member Since 2013
1 review
2 forum posts
Sailed December 2012
I was uncertain as to what to expect of a cruise, but given the cost as a solo traveller, I expected some luxury, fine dining and excellent service. I wasn't disappointed. True, the new reservation system for the main dining room was ... Read more
Helpful? Thank CatB
statebloom
Member Since 2013
1 review
1 helpful vote
Ship: The ship is dated and many items just do not work. Coffee machines (two broken for 3 day straight), steam rooms for which you pay an upgrade fee and do not work for two days of complaining and flickering stateroom lights. The ship ... Read more
hayjade
Member Since 2009
1 review
12 forum posts
Sailed December 2012
If you like a budget vacation that fits a budget vacation in every way this is for you! I have been on a few cruises with Carnival and the last one was in 2009. Now maybe Carnival has deteriorated to the level of this cruise so comparing ... Read more
Shimmershine
Member Since 2012
2 reviews
2 forum posts
Good points: -Zaandam much better than the Oosterdam in decor, service and company response to problems. Had a bad leak in my suite ceiling that took days to correct, but received a very generous shipboard credit and a cookbook plus ... Read more
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chocolate@mixcom.com
Member Since 2012
2 reviews
1 forum post
Sailed December 2012
The Zaandam is starting to show her age at 12 years old but, she is well maintained. There were some problems like some of the areas smelled slightly of sewerage (Lido Deck Men's Restroom), and an overflowing urinal in a Men's room by the ... Read more
rsmdude
Member Since 2009
3 reviews
55 forum posts
Sailed December 2012
I had read with caution the recent cruise stories and reviews for the Zaandam but I must say it was truly a pleasure to sail on her last week. The ship has been refurbished and we had zero problems with maintenance during our cruise. ... Read more
kinghippy
Member Since 2012
1 review
14 forum posts
Sailed November 2012
This was my second experience sailing, and my partner's first. I want to make clear that we did enjoy ourselves. So it isn't necessarily that it was a horrible experience. But it was definitely less than I expected. First, the good. ... Read more
Cruisin' 8-)
Member Since 2011
6 reviews
131 forum posts
Mexico, 14 days and no flights. This sounds like a great cruise. It will be our second time on Holland America. So after the initial shock of it not being Celebrity I had to stop with the expectations and from there things felt better. ... Read more
MIMI777
Member Since 2011
2 reviews
2 helpful votes
Detailed reviews in some areas, need some time to read... This was a family vacation during Christmas week for our family while the kids were off school. We sailed with Carnival, Norwegian, and Royal Caribbean before. Of course, we ... Read more
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Putterdude
Member Since 2007
4 reviews
26,671 forum posts
Sailed December 2011
After some 15 cruises with Princess we have recently become unhappy with some of the changes be made by them and decided we would reach out to HAL and see if we could find a new home with them. We thought that they catered to an older and ... Read more
Rowsby
Member Since 2011
1 review
1,117 forum post
Sailed December 2011
DH and I are both in our late 60's with some mobility problems. We chose this 7-day trip as our "practice" cruise. This was DH's first cruise and my first cruise as an adult. Our cabin, VB 6080, was mid-ship and close to the ... Read more
Cruise4K
Member Since 2001
1 review
26 forum posts
My husband (51) & I (47) have been on about 15 cruises and this is our 2nd HAL cruise - last being on the Zuiderdam when I turned 40. Our other cruises have been on CCL, Princess, RCI, NCL, etc. We have been to the Mexican Riviera many ... Read more
Psalmbard
Member Since 2011
1 review
Sailed November 2011
This was our second time cruising with HAL. Our first time was 1998 Hawaii and back, and was the standard by which we judged all other cruises since; the service was great. Wanted to try HAL again now that we are older and making more ... Read more
arizona777
Member Since 2001
4 reviews
2 forum posts
Sailed November 2011
Oosterdam is beginning to show its age, but neither more nor less than any other ship from the early 2000's with only a single refurbishment. Cuisine choices are good to excellent, though the open seating option seems to present ... Read more
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CntryGyNSD
Member Since 2011
2 reviews
67 forum posts
I will start this review by noting that our cruise was the unfortunate cruise that followed the three passengers becoming gravely ill in Hawaii and was therefore shortened by a day. This shortened itinerary significantly impacted this ... Read more
howareu
Member Since 2011
1 review
Long time fan of HAL, but will say have not cruised with HAL in five years..Food on this ship was the best we ever had on any cruise, service was great, and ship was very clean, bathroom was large and towels were large and fluffy. But, ... Read more
SanDiegoCuiser
Member Since 2011
1 review
Sailed October 2011
First and foremost I will start off as - no question - I had fun since went with my friends. That was my objective - spend time with close friends, sun, read, and eat lots of good food. I have been on the Mexican Rivera cruise on ... Read more
ddbllhi
Member Since 2011
1 review
Sailed May 2011
I have cruised with 4 other cruise lines and I have to say, HAL Osterdam was my only regret. Before selecting Holland America, I researched the internet and found they were rated tops in several categories. How?? I must give credit to the ... Read more
grlpwrd
Member Since 2016
1 review
3 forum posts
1 helpful vote
I had actually never heard of HAL before my sister suggested this cruise to us. We decided to give it a shot, we brought 2 of our kids (ages 6 & 9 at the time). I found the kids program to keep off hours, which was inconvenient to us. ... Read more
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Family of 4 will travel
Member Since 2011
1 review
Sailed April 2011
Our first cruise was 7 years ago and now it seems that we are taking a cruise almost every year since this cruise on Holland America was cruise #8. Since we live in California, it's easy for us to board in Los Angeles or San Diego and ... Read more
oliverbc
Member Since 2009
2 reviews
202 forum posts
Sailed April 2011
We chose the sea of cortez cruise because we had never been in this area before.I would have liked another ship just for variety. The event that marked my change of heart was the upsell to a superior suite.We have never experienced such a ... Read more
dreambig2win
Member Since 2011
1 review
Sailed April 2011
Embarked in San Diego and initial baggage handling was quick and efficient...I had a walker so was directed to another entrance since the elevator was not working and was disappointed that we missed out on the boarding picture.The cabin ... Read more
Nutriosotoo
Member Since 2010
2 reviews
111 forum posts
were disappointed with our recent Zaandam cruise. Are now 3 star mariners and will sail with HAL again.There were quite a few issues on the Zaandam that added up to our disappointment. The big view windows in Crows'Nest, Lido restaurant, ... Read more
DanielM
Member Since 2011
1 review
Sailed April 2011
Embarked in San Diego and initial baggage handling was poor...no porters at taxis, and lackluster efforts.The embarkation line is long and slow. Our party boarded via wheelchair and even that was a bit slow.The cabin was good and spacious ... Read more
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