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Holland America Mexican Riviera Cruise Reviews

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Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

328 Holland America Mexican Riviera Cruise Reviews

Cruiser rating
Excellent
175
Very Good
77
Average
45
Poor
18
Terrible
10
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Family Cruises
38
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Senior Cruises
20
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14
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Fitness Cruises
10
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
1italgal
Member Since 2014
1 review
0 forum posts
0 helpful votes
Sailed March 2014
This was my first time on Holland America. I should NOT be complaining here just b/c my sister treated me to this cruise. She didn't get any deals on the rate, so she also expected a better product for the $$. I need to get my review out ... Read more
Lapidarylady
Member Since 2008
2 reviews
84 forum posts
0 helpful votes
Sailed December 2013
This was a Holiday Cruise, Christmas, and a fun reunuion with some previous CC friends we met on a cruise in 2008... Embarkation, was average...not hugely long, but it wasn't a breeze either...It seemed that when we embarked at cruise ... Read more
randylee3
Member Since 2006
4 reviews
3 forum posts
0 helpful votes
Compared to Princess (where we've taken several cruises), the staff on the Veendam were unremarkable. The cabin stewards were mostly not visible. When we needed something, we had to call the front desk, which often took more time (slow ... Read more
fleetmac
Member Since 2007
1 review
0 forum posts
0 helpful votes
Sailed October 2013
We were booked on The Smooth Jazz Cruise so we didn't have a choice of ships. After reading some really negative reviews about the Westerdam I was apprehensive about the quality of food and service on the ship. We have been on about 12 ... Read more
loveocean
Member Since 2013
1 review
0 forum posts
0 helpful votes
We went on a theme cruise, The Soul Train Cruise. Everything regarding the actual soul train activities were superb! We had so much fun. We stayed in a room with a veranda. Our room was nice, with a nice view. Our cabin stewards were nice. ... Read more

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dreamerdick
Member Since 2006
1 review
92 forum posts
0 helpful votes
Even as a solo cruiser paying nearly double the advertised rate I came away realizing that not only did I have a great time but I received much more than I paid for. The Zaandam is an exceptional experience and after reading the scores of ... Read more
off280
Member Since 2010
6 reviews
0 forum posts
0 helpful votes
Sailed March 2013
We booked an inside cabin and had the opportunity to upgrade, several weeks before the beginning of the cruise (for a fee). We chose to upgrade to an outside cabin on the Dolphin deck (1879). It was a wonderful cabin, large with a window ... Read more
JohnL173
Member Since 2013
1 review
6 forum posts
0 helpful votes
Sailed March 2013
This was our first cruise on Holland America. We've cruised three times before on other lines. Overall, this was a good experience, not the best cruise we've taken but not the worst either. One port of call was Puerto Vallarta, Mexico. ... Read more
ldphotography
Member Since 2013
1 review
0 forum posts
0 helpful votes
I try to sail on a HAL ship once every 2 years. I normally go to the Mexican Riviera in the winter to use their excellent thermal suite and work out equipment. I consider it my spa week to relax. This was my first time on the Zaandam. ... Read more
skooter35
Member Since 2012
3 reviews
136 forum posts
0 helpful votes
This was our 3rd cruise and we are planning another! The Zaandam was the smallest ship so far that we have sailed and we were not disappointed at all. Yes she was showing her age on the outside, but the inside was always clean and free ... Read more

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Bourne in 64
Member Since 2012
1 review
28 forum posts
0 helpful votes
This is only my second cruise and it's been a while since my first. This would be my first, but definitely not my last as a solo cruiser. I was determined to have a good time and to have reasonable expectations while on board, and I was ... Read more
BJzink
Member Since 2000
7 reviews
242 forum posts
0 helpful votes
We signed up for this cruise because we can drive conveniently to San Diego, and we like the HAL cruise line. It was mostly very pleasant. A few plumbing issues around the ship, but when we reported it from our cabin, a maintenance person ... Read more
kimthomason78
Member Since 2013
1 review
0 forum posts
0 helpful votes
Sailed January 2013
My husband and I have cruised 8 times, three on Holland America. This was our first time on the Zaadam, a smaller ship than we are used to. First of all, I want to share a great tip that I got off of Pinterest. Take a power strip with ... Read more
CatB
Member Since 2013
1 review
2 forum posts
0 helpful votes
Sailed December 2012
I was uncertain as to what to expect of a cruise, but given the cost as a solo traveller, I expected some luxury, fine dining and excellent service. I wasn't disappointed. True, the new reservation system for the main dining room was ... Read more
Helpful? Thank CatB
statebloom
Member Since 2013
1 review
0 forum posts
0 helpful votes
Ship: The ship is dated and many items just do not work. Coffee machines (two broken for 3 day straight), steam rooms for which you pay an upgrade fee and do not work for two days of complaining and flickering stateroom lights. The ship ... Read more

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hayjade
Member Since 2009
1 review
12 forum posts
0 helpful votes
Sailed December 2012
If you like a budget vacation that fits a budget vacation in every way this is for you! I have been on a few cruises with Carnival and the last one was in 2009. Now maybe Carnival has deteriorated to the level of this cruise so comparing ... Read more
Shimmershine
Member Since 2012
2 reviews
2 forum posts
0 helpful votes
Good points: -Zaandam much better than the Oosterdam in decor, service and company response to problems. Had a bad leak in my suite ceiling that took days to correct, but received a very generous shipboard credit and a cookbook plus ... Read more
chocolate@mixcom.com
Member Since 2012
2 reviews
1 forum post
0 helpful votes
Sailed December 2012
The Zaandam is starting to show her age at 12 years old but, she is well maintained. There were some problems like some of the areas smelled slightly of sewerage (Lido Deck Men's Restroom), and an overflowing urinal in a Men's room by the ... Read more
rsmdude
Member Since 2009
3 reviews
53 forum posts
0 helpful votes
Sailed December 2012
I had read with caution the recent cruise stories and reviews for the Zaandam but I must say it was truly a pleasure to sail on her last week. The ship has been refurbished and we had zero problems with maintenance during our cruise. ... Read more
kinghippy
Member Since 2012
1 review
14 forum posts
0 helpful votes
Sailed November 2012
This was my second experience sailing, and my partner's first. I want to make clear that we did enjoy ourselves. So it isn't necessarily that it was a horrible experience. But it was definitely less than I expected. First, the good. ... Read more

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Cruisin' 8-)
Member Since 2011
6 reviews
131 forum posts
0 helpful votes
Mexico, 14 days and no flights. This sounds like a great cruise. It will be our second time on Holland America. So after the initial shock of it not being Celebrity I had to stop with the expectations and from there things felt better. ... Read more
MIMI777
Member Since 2011
2 reviews
0 forum posts
2 helpful votes
Detailed reviews in some areas, need some time to read... This was a family vacation during Christmas week for our family while the kids were off school. We sailed with Carnival, Norwegian, and Royal Caribbean before. Of course, we ... Read more
Putterdude
Member Since 2007
4 reviews
26,414 forum posts
0 helpful votes
Sailed December 2011
After some 15 cruises with Princess we have recently become unhappy with some of the changes be made by them and decided we would reach out to HAL and see if we could find a new home with them. We thought that they catered to an older and ... Read more
Rowsby
Member Since 2011
1 review
1,110 forum post
0 helpful votes
Sailed December 2011
DH and I are both in our late 60's with some mobility problems. We chose this 7-day trip as our "practice" cruise. This was DH's first cruise and my first cruise as an adult. Our cabin, VB 6080, was mid-ship and close to the ... Read more
Cruise4K
Member Since 2001
1 review
26 forum posts
0 helpful votes
My husband (51) & I (47) have been on about 15 cruises and this is our 2nd HAL cruise - last being on the Zuiderdam when I turned 40. Our other cruises have been on CCL, Princess, RCI, NCL, etc. We have been to the Mexican Riviera many ... Read more

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